Timothy C.
TC
Timothy C.
"Effortlessly Manage Multiple Stores with Shopify Plus"
5/5
What do you like best about Shopify Plus?

I like how easy it is to set up products on Shopify Plus and update the websites through the back end. The new Shopify AI chatbot is amazing, and having all of our stores connected provides a great overview of all the different stores. The ease of use is fantastic, and the user-friendly UI is super easy to navigate. Shopify Plus also offers a way better back end and UI compared to what we used previously. Review collected by and hosted on G2.com.

What do you dislike about Shopify Plus?

only dislike is that shopify pay is run via stripe payments and stripe doesn't allow our product type Review collected by and hosted on G2.com.

Matt S.
MS
Matt S.
Payer Relations Coordinator
Consumer Services
Mid-Market (51-1000 emp.)
"Versatile E-Commerce Platform with Robust Features"
4.5/5
What do you like best about Shopify Plus?

I like that Shopify Plus is all in one platform. It's pretty intuitive, easy to use for the most part, and it helps us track and measure metrics in an easy way. Review collected by and hosted on G2.com.

What do you dislike about Shopify Plus?

I think the thing that we dislike the most is that you have to build on a lot of different apps to meet some of the functions that you want to work with, or engage a development team and spend a little bit more than you would like to in the setting. To get things to function in the way that you want them to. Review collected by and hosted on G2.com.

Charlotte K.
CK
Charlotte K.
President
Small-Business (50 or fewer emp.)
"Empowers Growth with Flexibility, Speed, and Reliability"
5/5
What do you like best about Shopify Plus?

Shopify Plus gives us the flexibility to scale without sacrificing speed or reliability. The platform is intuitive for our teams, powerful enough for complex commerce needs, and supported by an ecosystem of apps, integrations, and partners that actually work together. We especially value the stability during high-volume moments, the customization available through Plus features, and how quickly we can test, iterate, and launch without heavy engineering lift. It lets us focus on growing the business instead of managing infrastructure. Review collected by and hosted on G2.com.

What do you dislike about Shopify Plus?

I would like to see a change log on product listings, settings, etc. Review collected by and hosted on G2.com.

RaHul K.
RK
RaHul K.
Senior Sales Officer
Enterprise (> 1000 emp.)
"Powerful Shopify Plus Customization, Automation, and 24/7 Priority Support"
5/5
What do you like best about Shopify Plus?

Deep checkout customization, dedicated B2B wholesale channels, advanced automation via Shopify Flow and Scripts, 9+ expansion stores, and priority 24/7 support. Review collected by and hosted on G2.com.

What do you dislike about Shopify Plus?

I think it costs too much, and it relies on third-party apps for more advanced functionality. Review collected by and hosted on G2.com.

Contact I.
CI
Contact I.
Sales
Small-Business (50 or fewer emp.)
"Scalable, Reliable, and Perfect for High-Traffic E-Commerce"
5/5
What do you like best about Shopify Plus?

Its scalability and reliability — it handles high traffic seamlessly while giving us advanced customization and automation to run a more efficient, high-end e-commerce experience. Review collected by and hosted on G2.com.

What do you dislike about Shopify Plus?

Limited flexibility on the checkout and backend without additional apps or custom development, and the added costs that come with apps and ongoing customizations. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
AA
Verified User in Apparel & Fashion
Small-Business (50 or fewer emp.)
"A scalable ecommerce platform built for growth"
5/5
What do you like best about Shopify Plus?

Shopify Plus offers powerful enterprise features while remaining easy to manage day to day. It scales reliably during high traffic periods, supports multi market operations, and integrates smoothly with ERP, fulfilment and marketing tools, allowing us to focus on growth rather than platform maintenance. Review collected by and hosted on G2.com.

What do you dislike about Shopify Plus?

While Shopify Plus is a strong platform, some areas are still developing, particularly B2B functionality, multi currency handling and advanced multi warehouse workflows. These often require additional apps or custom development to achieve more complex operational requirements. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
AC
Verified User in Consumer Goods
Small-Business (50 or fewer emp.)
"Easy to Use After Setup, Fast Time-to-Market with Shopify Plus"
4/5
What do you like best about Shopify Plus?

Shopify Plus is easy to use once set up making time to market faster. I enjoy the consistent improvements to the platforms and easy integrations. Review collected by and hosted on G2.com.

What do you dislike about Shopify Plus?

At times, the app store can be overwhelming when selecting new tools to try. Review collected by and hosted on G2.com.

JS
Jason S.
eCommerce Engineer
Small-Business (50 or fewer emp.)
"The Biggest, Best E-commerce Platform to Build On"
5/5
What do you like best about Shopify Plus?

the best and biggest ecommerce platform to build on Review collected by and hosted on G2.com.

What do you dislike about Shopify Plus?

shopify plus is very expensive and out of reach of small businesses Review collected by and hosted on G2.com.

CC
Cesar C.
Ecommerce Manager
Small-Business (50 or fewer emp.)
"Speed, Scale, and Simplicity at Enterprise Level"
5/5
What do you like best about Shopify Plus?

What I like best about Shopify Plus is its scalability and reliability. It allows us to handle high-traffic periods, complex catalogs, and multi-market setups without compromising performance or stability. Review collected by and hosted on G2.com.

What do you dislike about Shopify Plus?

Some advanced use cases still require workarounds or external apps, especially when dealing with highly custom logic that falls outside Shopify’s native capabilities. Review collected by and hosted on G2.com.

Joe P.
JP
Joe P.
Small-Business (50 or fewer emp.)
"Effortlessly Manages Multi-Store Operations"
5/5
What do you like best about Shopify Plus?

I like that Shopify Plus is easy to use and helps us build out our online store efficiently. I also appreciate how it allows us to oversee many stores, which is crucial for our business. Review collected by and hosted on G2.com.

What do you dislike about Shopify Plus?

I'm having some issues with Shopify Plus's analytics, especially when it comes to merging data and insights across different geographies. Review collected by and hosted on G2.com.