Shopify Plus is the best ecommerce platform for our needs. I love that there are so many apps and integrations that allow us to do whatever we need for our store. The analytics tools are great, and the new AI tools like Sidekick have made reporting and getting insights quick and painless. Review collected by and hosted on G2.com.

There are features that Shopify Plus doesn't have yet which it really should have, and then you need to use an app to do, leading to additional fees. There are many apps we need to use but I feel like they should be included features, like A/B testing for CRO. Review collected by and hosted on G2.com.

I like Shopify Plus for its reliability at scale during high-traffic sales and its advanced customization features through Shopify Scripts and Flow automation. The flexible checkout and efficient management really stand out for me. It integrates smoothly with third-party tools, which helps significantly in reducing our operational overhead while supporting our growth. The platform's ease of setup with good documentation and support adds to its appeal, making the transition and operation smooth. Additionally, I appreciate its fast and stable performance during traffic spikes, protecting our revenue and allowing us to confidently run aggressive marketing campaigns without worrying about downtime. Review collected by and hosted on G2.com.

Some areas that could be improved include the high cost, limited native checkout customization without apps, and occasional dependence on third-party apps for advanced features. More built-in flexibility and deeper reporting options would make Shopify Plus even stronger. Review collected by and hosted on G2.com.

Checkout customization is probably the thing I like most about Shopify Plus. You can actually tweak the checkout experience instead of being stuck with the default flow, and that flexibility helps a lot with conversions. Review collected by and hosted on G2.com.

The main downside is the cost. It’s quite expensive, and if you’re not really using the advanced features, it can be difficult to justify the price. Review collected by and hosted on G2.com.

I appreciate Shopify Plus for its ability to effortlessly handle high traffic and large order volumes, even during peak sales periods. The customization options for checkout and workflows are extensive, and the powerful automation tools significantly reduce manual work. I'm impressed by the seamless integrations Shopify Plus offers with marketing, analytics, and fulfillment tools. The responsive support that understands enterprise needs is a huge plus. This allows us to concentrate on growth, optimization, and improving the customer experience without being limited by platform constraints. Review collected by and hosted on G2.com.

While Shopify Plus is a powerful platform, there are a few areas that could be improved. The cost can be high for businesses that are still in early scaling stages, and some advanced customizations still require third-party apps or developer support. Managing complex reporting and analytics sometimes depends on external tools rather than native features. Additionally, certain backend workflows—especially around B2B pricing, permissions, or highly customized logic—could be more flexible out of the box. That said, these limitations are manageable and don’t outweigh the overall benefits for a growing or enterprise-level eCommerce business. Review collected by and hosted on G2.com.

I like most about Shopify Plus the B2B and wholesale capabilities, which include built-in tools like personalized price lists, custom catalogs, and dedicated B2B storefronts. I also appreciate the global scaling features that allow me to manage multiple currencies, languages, and expansion stores. Additionally, having access to dedicated support channels is a big plus for me. Review collected by and hosted on G2.com.

According to me I don't dislike about Shopify plus. Review collected by and hosted on G2.com.

What I like best about Shopify Plus is that it combines enterprise-level scalability and customization with Shopify’s relatively simple, user-friendly management experience. Review collected by and hosted on G2.com.

One common drawback of Shopify Plus is that, despite its flexibility, it can be limiting for businesses that need highly customized backend functionality compared with fully open-source or custom-built ecommerce platforms. Review collected by and hosted on G2.com.

Shopify Plus offers outstanding customer support with priority access to dedicated account managers and technical experts who help resolve issues quickly. The platform provides extensive customization options, including fully customizable checkouts, automation tools like Shopify Flow and Launchpad, and robust API access. It supports large-scale operations with features like multi-store management, wholesale capabilities, and high-volume checkout processing, making it ideal for enterprise businesses seeking scalable, flexible ecommerce solutions. Review collected by and hosted on G2.com.

Shopify Plus is quite costly, starting around $2,000 per month, which makes it less accessible for smaller businesses or those not yet at significant scale. In addition to the base fee, additional costs such as transaction fees, third-party app subscriptions, custom development, and maintenance can add up substantially. Some users also mention that the platform's complexity can require significant onboarding and developer resources to fully leverage its advanced features. Review collected by and hosted on G2.com.

I like Shopify Plus because it makes running operations easier and saves time, which is a big deal for us since our main challenge is time. The platform's strong checkout process and great automation tools help reduce manual work. Additionally, the initial setup was very easy. Review collected by and hosted on G2.com.

The price of Shopify Plus is high. The reporting doesn't give enough actionable data or present it well. I also want more control over the checkout process, as there are still some limits. Review collected by and hosted on G2.com.

Being able to customize our store and the ability to setup different warehouses/fulfillment locations and monitor orders closely Review collected by and hosted on G2.com.

I don't like how the system applies the shipping carrier, we use many carriers and will switch to different carriers and the system doesn't always pull the right carrier and provides the wrong tracking link to customers. This especially becomes a problem when there's 100's of orders and we have to go in an fix each individual order and are unable to do it in bulk. Review collected by and hosted on G2.com.

The platform and its customer service demonstrate a strong commitment to consumers, matching their dedication to shareholders. I find the value offered by the platform to be fair, and I appreciate that they are always introducing new innovations. It feels as though the benefits I receive continue to grow, even though the price remains the same. Additionally, customer support is readily accessible and consistently helpful. Review collected by and hosted on G2.com.

Truthfully, there isn't much not to like. I have nothing here! Review collected by and hosted on G2.com.