--- title: Shopify Plus Reviews meta\_title: 'Shopify Plus Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 872 reviews by the users' company size, role or industry to find out how Shopify Plus works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 872 scale: '5' date\_modified: '2026-08-08' parent\_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- ### Shopify Plus Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users admire the **ease of use** of Shopify Plus, allowing for quick site setup and efficient management of multiple stores. [(97 mentions)](https://www.g2.com/products/shopify-plus/reviews?filters%5Bsentiment_snippet%5D=1399081&qs=pros-and-cons#reviews) Users commend the **exceptional customer support** of Shopify Plus, appreciating its responsiveness and helpfulness throughout their experience. [(42 mentions)](https://www.g2.com/products/shopify-plus/reviews?filters%5Bsentiment_snippet%5D=1401251&qs=pros-and-cons#reviews) Users appreciate the **reliability of Shopify Plus** , excelling in scalability and performance during high traffic periods. [(40 mentions)](https://www.g2.com/products/shopify-plus/reviews?filters%5Bsentiment_snippet%5D=1399972&qs=pros-and-cons#reviews) Users praise the **quick setup** of Shopify Plus, highlighting its helpful documentation and supportive care team for smooth transitions. [(36 mentions)](https://www.g2.com/products/shopify-plus/reviews?filters%5Bsentiment_snippet%5D=1399828&qs=pros-and-cons#reviews) Users find the **easy setup** of Shopify Plus to be highly beneficial and user-friendly for quick customer access. [(34 mentions)](https://www.g2.com/products/shopify-plus/reviews?filters%5Bsentiment_snippet%5D=1398954&qs=pros-and-cons#reviews) Users find Shopify Plus **expensive** , particularly for smaller brands, with additional costs for customizations and limited flexibility. [(59 mentions)](https://www.g2.com/products/shopify-plus/reviews?filters%5Bsentiment_snippet%5D=1399601&qs=pros-and-cons#reviews) Users find **limited customization options** frustrating, often requiring developers and added costs for desired flexibility. [(39 mentions)](https://www.g2.com/products/shopify-plus/reviews?filters%5Bsentiment_snippet%5D=1400160&qs=pros-and-cons#reviews) Users find **limited features** in Shopify Plus, often needing developer knowledge and third-party tools for enhancements. [(24 mentions)](https://www.g2.com/products/shopify-plus/reviews?filters%5Bsentiment_snippet%5D=1399624&qs=pros-and-cons#reviews) Users feel the **missing features** in Shopify Plus limit functionality, requiring third-party apps for advanced capabilities. [(21 mentions)](https://www.g2.com/products/shopify-plus/reviews?filters%5Bsentiment_snippet%5D=1400889&qs=pros-and-cons#reviews) Users highlight the **extra costs** associated with Shopify Plus, making it less accessible and budget-friendly for many businesses. [(19 mentions)](https://www.g2.com/products/shopify-plus/reviews?filters%5Bsentiment_snippet%5D=1401395&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Shopify Plus ##### 1. Ease of Use Users admire the **ease of use** of Shopify Plus, allowing for quick site setup and efficient management of multiple stores. [ See 97 mentions ](https://www.g2.com/products/shopify-plus/reviews?filters%5Bsentiment_snippet%5D=1399081&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Effortless Scaling, Fast Performance, and Reliable Traffic Spike Handling" What do you like about Shopify Plus? Scales effortlessly, fast load times, and handles traffic spikes reliably. Ability to create automated workflows without extensive knowledge of code. ![Jesse D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jesse D.") JD Jesse D. Mid-Market (51-1000 emp.) 4.0/5 "Seamless Multibrand Management, Unmatched Scalability" What do you like about Shopify Plus? I like Shopify Plus because it gives an unbeatable combination of enterprise-level power, scalability, and straightforward usability. It's really help ##### 2. Customer Support Users commend the **exceptional customer support** of Shopify Plus, appreciating its responsiveness and helpfulness throughout their experience. [ See 42 mentions ](https://www.g2.com/products/shopify-plus/reviews?filters%5Bsentiment_snippet%5D=1401251&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Outstanding Value and Support with Continuous Innovation" What do you like about Shopify Plus? The platform and its customer service demonstrate a strong commitment to consumers, matching their dedication to shareholders. I find the value offere ![Jesse D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jesse D.") JD Jesse D. Mid-Market (51-1000 emp.) 4.0/5 "Seamless Multibrand Management, Unmatched Scalability" What do you like about Shopify Plus? I like Shopify Plus because it gives an unbeatable combination of enterprise-level power, scalability, and straightforward usability. It's really help ##### 3. Reliability Users appreciate the **reliability of Shopify Plus** , excelling in scalability and performance during high traffic periods. [ See 40 mentions ](https://www.g2.com/products/shopify-plus/reviews?filters%5Bsentiment_snippet%5D=1399972&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Effortless Scaling, Fast Performance, and Reliable Traffic Spike Handling" What do you like about Shopify Plus? Scales effortlessly, fast load times, and handles traffic spikes reliably. Ability to create automated workflows without extensive knowledge of code. ![Jesse D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jesse D.") JD Jesse D. Mid-Market (51-1000 emp.) 4.0/5 "Seamless Multibrand Management, Unmatched Scalability" What do you like about Shopify Plus? I like Shopify Plus because it gives an unbeatable combination of enterprise-level power, scalability, and straightforward usability. It's really help ##### 4. Quick Setup Users praise the **quick setup** of Shopify Plus, highlighting its helpful documentation and supportive care team for smooth transitions. [ See 36 mentions ](https://www.g2.com/products/shopify-plus/reviews?filters%5Bsentiment_snippet%5D=1399828&qs=pros-and-cons#reviews) See Related User Reviews ![Jesse D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jesse D.") JD Jesse D. Mid-Market (51-1000 emp.) 4.0/5 "Seamless Multibrand Management, Unmatched Scalability" What do you like about Shopify Plus? I like Shopify Plus because it gives an unbeatable combination of enterprise-level power, scalability, and straightforward usability. It's really help ![Abhishek S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abhishek S.") AS Abhishek S. Small-Business (50 or fewer emp.) 4.5/5 "Scalable and Reliable for High-Growth E-commerce" What do you like about Shopify Plus? I like Shopify Plus for its reliability at scale during high-traffic sales and its advanced customization features through Shopify Scripts and Flow au ##### 5. Easy Setup Users find the **easy setup** of Shopify Plus to be highly beneficial and user-friendly for quick customer access. [ See 34 mentions ](https://www.g2.com/products/shopify-plus/reviews?filters%5Bsentiment_snippet%5D=1398954&qs=pros-and-cons#reviews) See Related User Reviews ![Jesse D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jesse D.") JD Jesse D. Mid-Market (51-1000 emp.) 4.0/5 "Seamless Multibrand Management, Unmatched Scalability" What do you like about Shopify Plus? I like Shopify Plus because it gives an unbeatable combination of enterprise-level power, scalability, and straightforward usability. It's really help ![Abhishek S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abhishek S.") AS Abhishek S. Small-Business (50 or fewer emp.) 4.5/5 "Scalable and Reliable for High-Growth E-commerce" What do you like about Shopify Plus? I like Shopify Plus for its reliability at scale during high-traffic sales and its advanced customization features through Shopify Scripts and Flow au ### 5 Cons or Disadvantages of Shopify Plus ##### 1. Expensive Users find Shopify Plus **expensive** , particularly for smaller brands, with additional costs for customizations and limited flexibility. [ See 59 mentions ](https://www.g2.com/products/shopify-plus/reviews?filters%5Bsentiment_snippet%5D=1399601&qs=pros-and-cons#reviews) See Related User Reviews ![Jesse D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jesse D.") JD Jesse D. Mid-Market (51-1000 emp.) 4.0/5 "Seamless Multibrand Management, Unmatched Scalability" What do you dislike about Shopify Plus? First, the platform customization has hard limits, especially when it comes to deeply customizing the checkout or core backend logic. While it’s very ![Phoebe M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Phoebe M.") PM Phoebe M. Small-Business (50 or fewer emp.) 5.0/5 "Established SaaS Ecosystem Makes Finding Extended Features Easy" What do you dislike about Shopify Plus? pricy, relay heavily on 3rd party apps that adds up the cost ##### 2. Limited Customization Users find **limited customization options** frustrating, often requiring developers and added costs for desired flexibility. [ See 39 mentions ](https://www.g2.com/products/shopify-plus/reviews?filters%5Bsentiment_snippet%5D=1400160&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Effortless Scaling, Fast Performance, and Reliable Traffic Spike Handling" What do you dislike about Shopify Plus? Hard to navigate off the platform if we wanted to switch, for larger-scale customization developers are often needed, better for B2C, not really ideal ![Jesse D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jesse D.") JD Jesse D. Mid-Market (51-1000 emp.) 4.0/5 "Seamless Multibrand Management, Unmatched Scalability" What do you dislike about Shopify Plus? First, the platform customization has hard limits, especially when it comes to deeply customizing the checkout or core backend logic. While it’s very ##### 3. Limited Features Users find **limited features** in Shopify Plus, often needing developer knowledge and third-party tools for enhancements. [ See 24 mentions ](https://www.g2.com/products/shopify-plus/reviews?filters%5Bsentiment_snippet%5D=1399624&qs=pros-and-cons#reviews) See Related User Reviews ![Jesse D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jesse D.") JD Jesse D. Mid-Market (51-1000 emp.) 4.0/5 "Seamless Multibrand Management, Unmatched Scalability" What do you dislike about Shopify Plus? First, the platform customization has hard limits, especially when it comes to deeply customizing the checkout or core backend logic. While it’s very ![Abhishek S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abhishek S.") AS Abhishek S. Small-Business (50 or fewer emp.) 4.5/5 "Scalable and Reliable for High-Growth E-commerce" What do you dislike about Shopify Plus? Some areas that could be improved include the high cost, limited native checkout customization without apps, and occasional dependence on third-party ##### 4. Missing Features Users feel the **missing features** in Shopify Plus limit functionality, requiring third-party apps for advanced capabilities. [ See 21 mentions ](https://www.g2.com/products/shopify-plus/reviews?filters%5Bsentiment_snippet%5D=1400889&qs=pros-and-cons#reviews) See Related User Reviews ![Abhishek S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abhishek S.") AS Abhishek S. Small-Business (50 or fewer emp.) 4.5/5 "Scalable and Reliable for High-Growth E-commerce" What do you dislike about Shopify Plus? Some areas that could be improved include the high cost, limited native checkout customization without apps, and occasional dependence on third-party ![Arbab S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arbab S.") AS Arbab S. Small-Business (50 or fewer emp.) 4.5/5 "Scalable eCommerce Solution with Strong Customization and Support" What do you dislike about Shopify Plus? While Shopify Plus is a powerful platform, there are a few areas that could be improved. The cost can be high for businesses that are still in early s ##### 5. Extra Costs Users highlight the **extra costs** associated with Shopify Plus, making it less accessible and budget-friendly for many businesses. [ See 19 mentions ](https://www.g2.com/products/shopify-plus/reviews?filters%5Bsentiment_snippet%5D=1401395&qs=pros-and-cons#reviews) See Related User Reviews ![Jesse D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jesse D.") JD Jesse D. Mid-Market (51-1000 emp.) 4.0/5 "Seamless Multibrand Management, Unmatched Scalability" What do you dislike about Shopify Plus? First, the platform customization has hard limits, especially when it comes to deeply customizing the checkout or core backend logic. While it’s very ![Phoebe M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Phoebe M.") PM Phoebe M. Small-Business (50 or fewer emp.) 5.0/5 "Established SaaS Ecosystem Makes Finding Extended Features Easy" What do you dislike about Shopify Plus? pricy, relay heavily on 3rd party apps that adds up the cost ![Shrutika P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shrutika P.") SP Shrutika P. Junior Developer Computer Software Small-Business (50 or fewer emp.) 4/24/2026 "Reliable and User-Friendly for Scaling Online Stores" 4/5 What do you like best about Shopify Plus? Shopify Plus is very reliable and easy to use. The automation tool saves a lot of time and manual work. It also handles high traffic really well. The initial setup was pretty straightforward. Review collected by and hosted on G2.com. What do you dislike about Shopify Plus? It could probably be more flexible. Adding extra features or complex discounts could be a bit complicated and requires third-party apps or developer help instead of being built in. Review collected by and hosted on G2.com. What problems is Shopify Plus solving and how is that benefiting you? I use Shopify Plus to manage products, process orders, handle payments, and customize my online store in one place. It is reliable, easy to use, and the automation tool saves a lot of time and manual work. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Ashley A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashley A.") AA Ashley A. Finance Administrator Mid-Market (51-1000 emp.) 5/27/2026 "Easy for Sales Associates and Customers Across In-Store and Online" 5/5 What do you like best about Shopify Plus? It’s easy for our sales associates to use when helping customers, and it’s also straightforward for customers to use the same account with our online store. Review collected by and hosted on G2.com. What do you dislike about Shopify Plus? The data migration into QuickBooks feels sloppy and poorly handled. Review collected by and hosted on G2.com. What problems is Shopify Plus solving and how is that benefiting you? Basically, all of our customer service issues were resolved. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![ALISA M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ALISA M.") AM ALISA M. Co founder Mid-Market (51-1000 emp.) 8/16/2024 "Build and scale your business" 4.5/5 What do you like best about Shopify Plus? Shopify Plus gives us the flexibility and stability we need as a fast-growing brand. It scales seamlessly across DTC, integrates easily with best-in-class tools, and allows our team to move quickly without being overly reliant on developers. The checkout customization, automation capabilities, and overall reliability have been critical as we’ve grown volume and complexity. Review collected by and hosted on G2.com. What do you dislike about Shopify Plus? Some advanced customizations still require workarounds or third-party apps, and certain features could offer more native flexibility without added complexity. Review collected by and hosted on G2.com. What problems is Shopify Plus solving and how is that benefiting you? Shopify Plus solves the challenge of scaling efficiently while maintaining speed and brand control. It allows us to manage high traffic, complex promotions, and international expansion without compromising performance. The result is faster execution, fewer operational bottlenecks, and a better experience for both our customers and internal teams. Review collected by and hosted on G2.com. Show More 12/17/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Corinne H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Corinne H.") CH Corinne H. Lead Brand Manager Small-Business (50 or fewer emp.) 4/23/2026 "Simple Migration and Seamless Onboarding with Shopify" 5/5 What do you like best about Shopify Plus? I migrated from a wordpress website to shoipify. The integration was simple with the use of import sheets. Shopify has made our processes more seamless and a lot easier for onboarding. Review collected by and hosted on G2.com. What do you dislike about Shopify Plus? Base pricing is a bit high and many apps are pay to use. Review collected by and hosted on G2.com. What problems is Shopify Plus solving and how is that benefiting you? It helps us grow our ecommerce business by simplifying tasks with it's ease of use. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Etan E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Etan E.") EE Etan E. Mentor Mid-Market (51-1000 emp.) 1/26/2026 "Fast & Feature-Rich" 5/5 What do you like best about Shopify Plus? I like that Shopify Plus is fast and pretty much best in class for ecommerce. It's great that they are constantly innovating and coming out with new features. I appreciate the apps that can easily plug into it. Also, I love being able to describe a custom page section in plain English in Shopify's theme editor, and it gets created for me. Review collected by and hosted on G2.com. What do you dislike about Shopify Plus? It's expensive. It's a little expensive. So, it would be great if the price could be more manageable. It was not so easy. We had to hire a custom development team and UX agency, but it was definitely worth the investment. Review collected by and hosted on G2.com. What problems is Shopify Plus solving and how is that benefiting you? Shopify Plus handles everything for our ecommerce, managing orders, storefronts, and various apps like store locators and sales analytics. It's our go-to sales platform, with fast and class-leading features, plus easy plugin integration for new capabilities. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Kelley A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kelley A.") KA Kelley A. Client Success Manager, Business Development Small-Business (50 or fewer emp.) 4/27/2026 "Streamlined Delivery Tracking, Needs a Speed Boost" 4.5/5 What do you like best about Shopify Plus? I really like Shopify Plus for its real-time updates on delivery, which means I can see where my item is and when it will be delivered without having to constantly check my email. This feature helps me plan my day around deliveries, making my business processes more streamlined. Setting up Shopify Plus was very easy, and I'm pretty satisfied with how straightforward everything is. Review collected by and hosted on G2.com. What do you dislike about Shopify Plus? The app could be a little faster. Review collected by and hosted on G2.com. What problems is Shopify Plus solving and how is that benefiting you? Shopify Plus provides real-time delivery updates, letting me track item locations and timings without checking emails, and plan my day around deliveries. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Kunal V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kunal V.") KV Kunal V. Mid-Market (51-1000 emp.) 2/23/2026 "Powerful but limited customization" 1/5 What do you like best about Shopify Plus? The biggest feature of Shopify Plus for me is its combination of 'Power and Peace of Mind'. If we look at Shopify Plus from the perspective of a high-level business, automation and checkout control are its two strongest pillars. These are not just features, but they directly contribute to your profit and time savings. Setting up Shopify Plus is also very easy, taking only 5 to 7 minutes. Review collected by and hosted on G2.com. What do you dislike about Shopify Plus? Limitations of 'Liquid' for heavy customization Review collected by and hosted on G2.com. What problems is Shopify Plus solving and how is that benefiting you? I use Shopify Plus to solve the problem of manual and repetitive tasks and crashes during traffic. It saves time and profit through automation and checkout control. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: OrganicAI Translated ![Allyson D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Allyson D.") AD Allyson D. Customer Support Manager Mid-Market (51-1000 emp.) 6/9/2026 "Easy to Use and Keeps All Customer Data in One Place" 5/5 What do you like best about Shopify Plus? It’s easy to use, and it keeps all customer data in one place. Review collected by and hosted on G2.com. What do you dislike about Shopify Plus? I really wish the integrations between Shopify and Gorgias were better. Right now, the connection doesn’t feel as smooth or seamless as I’d like, and it makes day-to-day work a bit more frustrating than it should be. Review collected by and hosted on G2.com. What problems is Shopify Plus solving and how is that benefiting you? It helps us organize all our customer data in one place, including refunds, subscriptions, and integrations. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Thank You page ![Darja H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Darja H.") DH Darja H. Self employed Small-Business (50 or fewer emp.) 4/21/2026 "Powerful Built-In Features, But Too Technical for Beginners" 2.5/5 What do you like best about Shopify Plus? Shopify plus has alot of inbuilt features to help accelerate and expand an online store, in my case it was an online store but can be a physical store too. Review collected by and hosted on G2.com. What do you dislike about Shopify Plus? It is quite techy, I've seen options for coding and knowledge of excel needed in some cases too, not really beginner friendly. Review collected by and hosted on G2.com. What problems is Shopify Plus solving and how is that benefiting you? The problem it helped me solve was inporting products from etsy and / or printify and pasting the product information and route to a website. It was also easy to setup a website with a custom domain name Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite JK Joseph K. Digital Director Mid-Market (51-1000 emp.) 12/17/2025 "Exceptional Features and Support Make Shopify Plus a Must for Growing Brands" 5/5 What do you like best about Shopify Plus? The features and additional capabilities make using Shopify Plus valuable for mid to large-sized e-commerce brands. Additionally, 1:1 support from our merchant success manager and access to quick, expert human support. Review collected by and hosted on G2.com. What do you dislike about Shopify Plus? It's easy to say: the cost. However, once your brand reaches a sufficient volume, it's a no-brainer given the credit card processing fee savings. Shopify Plus still offers human support, but generally speaking, Shopify is increasingly pushing AI support, which is disappointing. Review collected by and hosted on G2.com. What problems is Shopify Plus solving and how is that benefiting you? My favorite part of Plus is the direct access to Shopify product teams—they're listening to us closely and responding to our feedback. Additionally, advanced reporting, user and permission management, customizable checkout, improved overall scalability, and Shopify Flow are notable Plus benefits. Review collected by and hosted on G2.com. 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