--- title: Shopify Plus Reviews meta\_title: 'Shopify Plus Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 872 reviews by the users' company size, role or industry to find out how Shopify Plus works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 872 scale: '5' date\_modified: '2026-08-08' parent\_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- ### Shopify Plus Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users admire the **ease of use** of Shopify Plus, allowing for quick site setup and efficient management of multiple stores. [(97 mentions)](https://www.g2.com/products/shopify-plus/reviews?filters%5Bsentiment_snippet%5D=1399081&qs=pros-and-cons#reviews) Users commend the **exceptional customer support** of Shopify Plus, appreciating its responsiveness and helpfulness throughout their experience. [(42 mentions)](https://www.g2.com/products/shopify-plus/reviews?filters%5Bsentiment_snippet%5D=1401251&qs=pros-and-cons#reviews) Users appreciate the **reliability of Shopify Plus** , excelling in scalability and performance during high traffic periods. [(40 mentions)](https://www.g2.com/products/shopify-plus/reviews?filters%5Bsentiment_snippet%5D=1399972&qs=pros-and-cons#reviews) Users praise the **quick setup** of Shopify Plus, highlighting its helpful documentation and supportive care team for smooth transitions. [(36 mentions)](https://www.g2.com/products/shopify-plus/reviews?filters%5Bsentiment_snippet%5D=1399828&qs=pros-and-cons#reviews) Users find the **easy setup** of Shopify Plus to be highly beneficial and user-friendly for quick customer access. [(34 mentions)](https://www.g2.com/products/shopify-plus/reviews?filters%5Bsentiment_snippet%5D=1398954&qs=pros-and-cons#reviews) Users find Shopify Plus **expensive** , particularly for smaller brands, with additional costs for customizations and limited flexibility. [(59 mentions)](https://www.g2.com/products/shopify-plus/reviews?filters%5Bsentiment_snippet%5D=1399601&qs=pros-and-cons#reviews) Users find **limited customization options** frustrating, often requiring developers and added costs for desired flexibility. [(39 mentions)](https://www.g2.com/products/shopify-plus/reviews?filters%5Bsentiment_snippet%5D=1400160&qs=pros-and-cons#reviews) Users find **limited features** in Shopify Plus, often needing developer knowledge and third-party tools for enhancements. [(24 mentions)](https://www.g2.com/products/shopify-plus/reviews?filters%5Bsentiment_snippet%5D=1399624&qs=pros-and-cons#reviews) Users feel the **missing features** in Shopify Plus limit functionality, requiring third-party apps for advanced capabilities. [(21 mentions)](https://www.g2.com/products/shopify-plus/reviews?filters%5Bsentiment_snippet%5D=1400889&qs=pros-and-cons#reviews) Users highlight the **extra costs** associated with Shopify Plus, making it less accessible and budget-friendly for many businesses. [(19 mentions)](https://www.g2.com/products/shopify-plus/reviews?filters%5Bsentiment_snippet%5D=1401395&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Shopify Plus ##### 1. Ease of Use Users admire the **ease of use** of Shopify Plus, allowing for quick site setup and efficient management of multiple stores. [ See 97 mentions ](https://www.g2.com/products/shopify-plus/reviews?filters%5Bsentiment_snippet%5D=1399081&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Effortless Scaling, Fast Performance, and Reliable Traffic Spike Handling" What do you like about Shopify Plus? Scales effortlessly, fast load times, and handles traffic spikes reliably. Ability to create automated workflows without extensive knowledge of code. ![Jesse D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jesse D.") JD Jesse D. Mid-Market (51-1000 emp.) 4.0/5 "Seamless Multibrand Management, Unmatched Scalability" What do you like about Shopify Plus? I like Shopify Plus because it gives an unbeatable combination of enterprise-level power, scalability, and straightforward usability. It's really help ##### 2. Customer Support Users commend the **exceptional customer support** of Shopify Plus, appreciating its responsiveness and helpfulness throughout their experience. [ See 42 mentions ](https://www.g2.com/products/shopify-plus/reviews?filters%5Bsentiment_snippet%5D=1401251&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Outstanding Value and Support with Continuous Innovation" What do you like about Shopify Plus? The platform and its customer service demonstrate a strong commitment to consumers, matching their dedication to shareholders. I find the value offere ![Jesse D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jesse D.") JD Jesse D. Mid-Market (51-1000 emp.) 4.0/5 "Seamless Multibrand Management, Unmatched Scalability" What do you like about Shopify Plus? I like Shopify Plus because it gives an unbeatable combination of enterprise-level power, scalability, and straightforward usability. It's really help ##### 3. Reliability Users appreciate the **reliability of Shopify Plus** , excelling in scalability and performance during high traffic periods. [ See 40 mentions ](https://www.g2.com/products/shopify-plus/reviews?filters%5Bsentiment_snippet%5D=1399972&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Effortless Scaling, Fast Performance, and Reliable Traffic Spike Handling" What do you like about Shopify Plus? Scales effortlessly, fast load times, and handles traffic spikes reliably. Ability to create automated workflows without extensive knowledge of code. ![Jesse D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jesse D.") JD Jesse D. Mid-Market (51-1000 emp.) 4.0/5 "Seamless Multibrand Management, Unmatched Scalability" What do you like about Shopify Plus? I like Shopify Plus because it gives an unbeatable combination of enterprise-level power, scalability, and straightforward usability. It's really help ##### 4. Quick Setup Users praise the **quick setup** of Shopify Plus, highlighting its helpful documentation and supportive care team for smooth transitions. [ See 36 mentions ](https://www.g2.com/products/shopify-plus/reviews?filters%5Bsentiment_snippet%5D=1399828&qs=pros-and-cons#reviews) See Related User Reviews ![Jesse D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jesse D.") JD Jesse D. Mid-Market (51-1000 emp.) 4.0/5 "Seamless Multibrand Management, Unmatched Scalability" What do you like about Shopify Plus? I like Shopify Plus because it gives an unbeatable combination of enterprise-level power, scalability, and straightforward usability. It's really help ![Abhishek S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abhishek S.") AS Abhishek S. Small-Business (50 or fewer emp.) 4.5/5 "Scalable and Reliable for High-Growth E-commerce" What do you like about Shopify Plus? I like Shopify Plus for its reliability at scale during high-traffic sales and its advanced customization features through Shopify Scripts and Flow au ##### 5. Easy Setup Users find the **easy setup** of Shopify Plus to be highly beneficial and user-friendly for quick customer access. [ See 34 mentions ](https://www.g2.com/products/shopify-plus/reviews?filters%5Bsentiment_snippet%5D=1398954&qs=pros-and-cons#reviews) See Related User Reviews ![Jesse D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jesse D.") JD Jesse D. Mid-Market (51-1000 emp.) 4.0/5 "Seamless Multibrand Management, Unmatched Scalability" What do you like about Shopify Plus? I like Shopify Plus because it gives an unbeatable combination of enterprise-level power, scalability, and straightforward usability. It's really help ![Abhishek S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abhishek S.") AS Abhishek S. Small-Business (50 or fewer emp.) 4.5/5 "Scalable and Reliable for High-Growth E-commerce" What do you like about Shopify Plus? I like Shopify Plus for its reliability at scale during high-traffic sales and its advanced customization features through Shopify Scripts and Flow au ### 5 Cons or Disadvantages of Shopify Plus ##### 1. Expensive Users find Shopify Plus **expensive** , particularly for smaller brands, with additional costs for customizations and limited flexibility. [ See 59 mentions ](https://www.g2.com/products/shopify-plus/reviews?filters%5Bsentiment_snippet%5D=1399601&qs=pros-and-cons#reviews) See Related User Reviews ![Jesse D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jesse D.") JD Jesse D. Mid-Market (51-1000 emp.) 4.0/5 "Seamless Multibrand Management, Unmatched Scalability" What do you dislike about Shopify Plus? First, the platform customization has hard limits, especially when it comes to deeply customizing the checkout or core backend logic. While it’s very ![Phoebe M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Phoebe M.") PM Phoebe M. Small-Business (50 or fewer emp.) 5.0/5 "Established SaaS Ecosystem Makes Finding Extended Features Easy" What do you dislike about Shopify Plus? pricy, relay heavily on 3rd party apps that adds up the cost ##### 2. Limited Customization Users find **limited customization options** frustrating, often requiring developers and added costs for desired flexibility. [ See 39 mentions ](https://www.g2.com/products/shopify-plus/reviews?filters%5Bsentiment_snippet%5D=1400160&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Effortless Scaling, Fast Performance, and Reliable Traffic Spike Handling" What do you dislike about Shopify Plus? Hard to navigate off the platform if we wanted to switch, for larger-scale customization developers are often needed, better for B2C, not really ideal ![Jesse D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jesse D.") JD Jesse D. Mid-Market (51-1000 emp.) 4.0/5 "Seamless Multibrand Management, Unmatched Scalability" What do you dislike about Shopify Plus? First, the platform customization has hard limits, especially when it comes to deeply customizing the checkout or core backend logic. While it’s very ##### 3. Limited Features Users find **limited features** in Shopify Plus, often needing developer knowledge and third-party tools for enhancements. [ See 24 mentions ](https://www.g2.com/products/shopify-plus/reviews?filters%5Bsentiment_snippet%5D=1399624&qs=pros-and-cons#reviews) See Related User Reviews ![Jesse D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jesse D.") JD Jesse D. Mid-Market (51-1000 emp.) 4.0/5 "Seamless Multibrand Management, Unmatched Scalability" What do you dislike about Shopify Plus? First, the platform customization has hard limits, especially when it comes to deeply customizing the checkout or core backend logic. While it’s very ![Abhishek S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abhishek S.") AS Abhishek S. Small-Business (50 or fewer emp.) 4.5/5 "Scalable and Reliable for High-Growth E-commerce" What do you dislike about Shopify Plus? Some areas that could be improved include the high cost, limited native checkout customization without apps, and occasional dependence on third-party ##### 4. Missing Features Users feel the **missing features** in Shopify Plus limit functionality, requiring third-party apps for advanced capabilities. [ See 21 mentions ](https://www.g2.com/products/shopify-plus/reviews?filters%5Bsentiment_snippet%5D=1400889&qs=pros-and-cons#reviews) See Related User Reviews ![Abhishek S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abhishek S.") AS Abhishek S. Small-Business (50 or fewer emp.) 4.5/5 "Scalable and Reliable for High-Growth E-commerce" What do you dislike about Shopify Plus? Some areas that could be improved include the high cost, limited native checkout customization without apps, and occasional dependence on third-party ![Arbab S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arbab S.") AS Arbab S. Small-Business (50 or fewer emp.) 4.5/5 "Scalable eCommerce Solution with Strong Customization and Support" What do you dislike about Shopify Plus? While Shopify Plus is a powerful platform, there are a few areas that could be improved. The cost can be high for businesses that are still in early s ##### 5. Extra Costs Users highlight the **extra costs** associated with Shopify Plus, making it less accessible and budget-friendly for many businesses. [ See 19 mentions ](https://www.g2.com/products/shopify-plus/reviews?filters%5Bsentiment_snippet%5D=1401395&qs=pros-and-cons#reviews) See Related User Reviews ![Jesse D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jesse D.") JD Jesse D. Mid-Market (51-1000 emp.) 4.0/5 "Seamless Multibrand Management, Unmatched Scalability" What do you dislike about Shopify Plus? First, the platform customization has hard limits, especially when it comes to deeply customizing the checkout or core backend logic. While it’s very ![Phoebe M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Phoebe M.") PM Phoebe M. Small-Business (50 or fewer emp.) 5.0/5 "Established SaaS Ecosystem Makes Finding Extended Features Easy" What do you dislike about Shopify Plus? pricy, relay heavily on 3rd party apps that adds up the cost DG Dave G. 12/17/2025 "Streamlined Multi-Brand Management with Shopify Plus" 5/5 What do you like best about Shopify Plus? I like the Hydrogen/Oxygen storefront solution because it allows us to build multiple custom websites that interact with one Shopify Plus store. I also appreciate the flexibility that goes far beyond the standard theming system, enabling us to customize extensively. The large add-on library is a bonus, providing additional functionality. Moreover, Shopify Plus simplifies our inventory and customer databases management while accommodating multiple brands. Review collected by and hosted on G2.com. What do you dislike about Shopify Plus? I find the lack of checkout customization to be a pain. It's gotten better recently with checkout extensions, but the theming remains pretty rigid. Review collected by and hosted on G2.com. What problems is Shopify Plus solving and how is that benefiting you? Shopify Plus provides a rock-solid checkout experience and maximum flexibility with its headless solution. It allows us to build multiple custom websites interacting with one store, simplifying our inventory and customer databases while managing multiple brands. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Patrick H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Patrick H.") PH Patrick H. Operations Manager Small-Business (50 or fewer emp.) 12/17/2025 "Effortless Team Use and Seamless Shopping Experience" 4.5/5 What do you like best about Shopify Plus? Ease of use for our team. A better shopping experience for our customers. Simple integration of multiple apps. Review collected by and hosted on G2.com. What do you dislike about Shopify Plus? Shopify depends on apps to provide additional features, but setting up these apps can occasionally be challenging. Sometimes, getting them to work properly takes extra effort. Review collected by and hosted on G2.com. What problems is Shopify Plus solving and how is that benefiting you? We operate both wholesale and retail businesses, and Shopify Plus enabled us to merge our two separate sites into a single, user-friendly platform for all our customers. This change has simplified things not only for our customers but also for our workflow. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![kristine N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "kristine N.") KN kristine N. 1/20/2026 "Powerful Reach, Custom Checkouts, but Pricy" 4/5 What do you like best about Shopify Plus? I love that Shopify Plus helped my business grow a lot and reach larger audiences. The ability to customize the checkout experience on Shopify Plus, which isn't available on the standard Shopify, has been a game changer for me. It significantly improved our conversion rates and made a real difference in our sales. The process for international delivery also became easier. Review collected by and hosted on G2.com. What do you dislike about Shopify Plus? Shopify Plus is quite expensive. I think the pricing structure isn’t clear upfront, especially for growing businesses that are still forecasting revenue. Review collected by and hosted on G2.com. What problems is Shopify Plus solving and how is that benefiting you? I use Shopify Plus to reach larger audiences and simplify international delivery. The customizable checkout improved my conversion rate, boosting sales significantly. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic SA Scott A. 12/17/2025 "Comprehensive Managing Tool with Room for Service Improvement" 4/5 What do you like best about Shopify Plus? I appreciate that we get a little better than regular customer service on Shopify Plus, which is at least something better. Managing all the stores from a single unified management screen is helpful. Review collected by and hosted on G2.com. What do you dislike about Shopify Plus? I feel like the customer service on Shopify Plus isn't as high class as it's supposed to be. We could use a dedicated customer service rep who really understands our account and advocates for us. Also, we really need a full Textjar integration on Shopify's side so our ERP NetSuite can better sync up with the actual tax calculations. Review collected by and hosted on G2.com. What problems is Shopify Plus solving and how is that benefiting you? Shopify Plus provides a robust platform to sell our goods and services and allows us to manage all our ecommerce stores from a single unified screen, which is helpful. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Albert C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Albert C.") AC Albert C. CEO Small-Business (50 or fewer emp.) 12/17/2025 "Outstanding Compatibility for Retail" 5/5 What do you like best about Shopify Plus? Its heavily compatibility to so many apps and third party tools. If you think of something you need, shopify usually has a solution. Review collected by and hosted on G2.com. What do you dislike about Shopify Plus? It isn't yet built for larger scale Retail. When you have multiple EINs, bank accts, and companies it doesn't work well with accounting and money flow. It shouldn't require an App for moving money into the appropriate entities accounts. Review collected by and hosted on G2.com. What problems is Shopify Plus solving and how is that benefiting you? Ease of use, integration to the WWW, so many apps and third party opportunities to solve countless needs. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Jael T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jael T.") JT Jael T. Data Analyst Accounting Small-Business (50 or fewer emp.) 7/24/2025 "Shopify plus is highly customizable, there's too much power yet fast" 5/5 What do you like best about Shopify Plus? Well previously we are using Woocommerce which is very slow and a lot of bugs. But we started using Shopify Plus around April 2023 and it improved everything. Starting from API connection directly to Mintsoft and Extensiv. It has a hundreds of integrations, and for me as a Data Analyst, the exporting of reports are very crucial. So I used a lot of the report and analysis function of the Shopify Plus and it's so easy to tweak it thru the python scripts! Moreso, the inventory management, the product creation, metadata, all these systems are so seamless. We use well the order management to amend, track shipments of parcel straight from the order, knowing all order details, was able to cancel, refund, amend, resent invoice, and even downloading invoices. The processing of bulk data transfer from Woocommerce to Shopify Plus is fast that it takes just less than 24 hours to migrate. Their customer support is very reliable and always available. Review collected by and hosted on G2.com. What do you dislike about Shopify Plus? The downside is most probably related to preference, but for our team, without looking on the pros, the high cost is something challenging to justify - but in order to justify, we make it our goal to do serious volume of sales to make sense of it. There's also some functions that we hope that is already part of this expensive package. Rather than using external apps or dependency to add-ons. For example, we like a unified dashboard, checkout customization, backend control but nonetheless it's great for the core features. Review collected by and hosted on G2.com. What problems is Shopify Plus solving and how is that benefiting you? The problem with other softwares we used before is down times, international currencies, slowness and lack of realtime support. But the basic or even core features of Shopify Plus already helped our team to go on, achieve more due to the 24 by 7 customer service, the easy to go reports for analysis (specially for me as a data analyst) and the 100% uptime!!! Also it has a lot of integrations that I was so amused , and because of how good it is it inspired us to make more sales Review collected by and hosted on G2.com. Show More 7/26/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Imran K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Imran K.") IK Imran K. 12/18/2025 "Seamless E-Commerce with Minimal Developer Dependency" 4/5 What do you like best about Shopify Plus? I appreciate Shopify Plus for its ease of use. It's very much plug and play, making it easier to see the apps and do customization with limited web developer work. Review collected by and hosted on G2.com. What do you dislike about Shopify Plus? I wish there were more customization options at the checkout page. It's kind of annoying having Shop Pay integrated, which we prefer not to have. Also, the server going down has happened a couple of times in the last few weeks, and that resulted in a loss of sales. Moving from Shopify Basic to Shopify Plus had more hassles than expected. Review collected by and hosted on G2.com. What problems is Shopify Plus solving and how is that benefiting you? Shopify Plus provides us a good marketplace that's easy to integrate, and it eliminates the need for developers to create apps by offering seamless add-ons. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Ruby I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ruby I.") RI Ruby I. Marketing Expert and Analyst Market Research Small-Business (50 or fewer emp.) 12/13/2025 "Effortless Scaling and Setup with Shopify Plus" 4/5 What do you like best about Shopify Plus? I use Shopify Plus for scaling high volume ecommerce. I like that on Shopify Plus, scaling is just there and doesn't require infrastructure headaches like other enterprise platforms do. It allows teams to focus on marketing and product instead of firefighting, which means less emergency fixes and more confidence in launches. I also find the initial setup of Shopify Plus easier than people expect, especially when compared to other enterprise platforms. Review collected by and hosted on G2.com. What do you dislike about Shopify Plus? Some logic simply can’t be changed (order of steps, certain validations). Review collected by and hosted on G2.com. What problems is Shopify Plus solving and how is that benefiting you? Shopify Plus lets us scale high-volume ecommerce without infrastructure headaches. It reduces the need for emergency fixes, allowing our team to focus on marketing and product rather than firefighting, and gives us more confidence in launches. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Colee S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Colee S.") CS Colee S. Head of Operations Small-Business (50 or fewer emp.) 8/20/2024 "Shopify Plus has helped take our business to the next level." 5/5 What do you like best about Shopify Plus? Ease of use is great and the website speed and functionality is top tier. Customer Service is extremely helpful and always get any problem solved when they pop up. Review collected by and hosted on G2.com. What do you dislike about Shopify Plus? Nothing major as far as negatives about Shopify Plus. The theme updates not bringing over custom code automatically would be my only negative comment. Review collected by and hosted on G2.com. What problems is Shopify Plus solving and how is that benefiting you? Shopify Plus makes it easy to integrate with the other systems we use and has made it easy to expand our business across the globe. Review collected by and hosted on G2.com. Show More 12/17/2025 Current UserValidated ReviewerSource: G2 invite on behalf of seller ![Farhan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Farhan K.") FK Farhan K. CEO Small-Business (50 or fewer emp.) 10/7/2025 "Great Starter Service for New Bussiness." 4/5 What do you like best about Shopify Plus? Shopify Plus is where if you are starting an e-commerce business, it meets all the things you need. I used it years ago quite frequently where I had start up my own gym wear service, and thanks to its simplistic ui and complex options, it can make managing a store online easy. It also provides statistics for what needs improvement, like you can see how a user would go through the server, and much more. Some plugins/extensions help you connect Shopify with your own apps that you use. Review collected by and hosted on G2.com. What do you dislike about Shopify Plus? While I mention its complex options, using it can be confusing and tedious, as there are numerous tasks to perform and optional actions to take, which would require time and considerable learning. Customer Support can vary, like on good days it might be fast while on others it might not be aswell so your results could vary. If you are already a big business you could implement Shopify in your business, but it will take a good bit to implement Shopify into your business if you already have a physical/online system. Review collected by and hosted on G2.com. What problems is Shopify Plus solving and how is that benefiting you? Some services appear to help decrease complexity and provide guidance. Shopify is also guiding people on how to use their app. Customer Service is always adapting, especially as AI continues to rise. Review collected by and hosted on G2.com. 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