--- title: ShopHero Reviews meta_title: 'ShopHero Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 25 reviews by the users' company size, role or industry to find out how ShopHero works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 25 scale: '5' date_modified: '2026-08-09' parent_category: name: On-Demand Delivery url: https://www.g2.com/categories/on-demand-delivery --- # ShopHero Reviews **Vendor:** ShopHero **Category:** [Grocery Delivery Software](https://www.g2.com/categories/grocery-delivery) **Average Rating:** 4.4/5.0 **Total Reviews:** 25 ## About ShopHero shophero's proprietary e-commerce platform assists supermarket operators in expanding their presence online and successfully engaging their customers digitally ## ShopHero Reviews ### 1. Our products in customers hand **Rating:** 4.0/5.0 stars **Reviewed by:** Keerthi M. | Sr. Media Quality Assurance, Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2022 **What do you like best about ShopHero?** Shoppers can see all the new products we have and the special offers. When customers see these things and start to click away, it’s an excellent way for them to shop and for us to conduct business. **What do you dislike about ShopHero?** I guess, for now, fewer people are using the services of Shope Hero, which makes it not go into the market quicker as usual. More ads and posts about this on Insta and Social media approaches can bring some improvements. **What problems is ShopHero solving and how is that benefiting you?** 1. Website creation - Shopehero builds a website that is really a problem solver 2. It allows showing the products in a more personalized way. I did not have to go to any software developer to create a website for my products. ### 2. Great, accessible experience for online grocery retail **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Music | Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2022 **What do you like best about ShopHero?** I find that ShopHero has streamlined the process of online shopping for grocery retail that was previously an unrealized market for consumers. It has been very convenient for my shopping. **What do you dislike about ShopHero?** The only thing that I dislike about ShopHero is a slight lack of selection in specialized products. For example, I am vegetarian and I notice that ShopHero is catching up with all the rapidly expanding selection of plant-based products. **What problems is ShopHero solving and how is that benefiting you?** ShopHero is most clearly solving the problem of grocery convenience in the modern day and age. In addition, ShopHero helps me save money on eating out by making grocery shopping easy. ### 3. Shophero provided me witg a turnkit solution to engage with my customers as well as provide for them **Rating:** 3.5/5.0 stars **Reviewed by:** Ibraham M. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 10, 2022 **What do you like best about ShopHero?** The team I worked with at shophero provided me excellent support and communciatikn throughout the migration process **What do you dislike about ShopHero?** Shophero can be somewhat difficult to integrate as there are some technicalities I had to sort out with the Shophero team **What problems is ShopHero solving and how is that benefiting you?** Allowing ne to provide a platform to streamline sales and increase revenue as well ### 4. Worth trying for a month **Rating:** 3.5/5.0 stars **Reviewed by:** Prateek C. | CRM Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2022 **What do you like best about ShopHero?** The pricing is very cheap and offers one month free trial with almost each and every feature. **What do you dislike about ShopHero?** Experienced unexpected lag and slowness in the platform. **What problems is ShopHero solving and how is that benefiting you?** Complete e-commerce solution for your online shop and a lot of integrations no matter what's the scale of your business. ### 5. Best e-commerce platform with wide range of customization and flexibility **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2022 **What do you like best about ShopHero?** I really like the personalization features given in ShopHero with ease of using them. It has a wide range of personalization options which makes you promote your brand with great confidence. **What do you dislike about ShopHero?** Analytics reports need more improvement for better decision-making and ease of use. **What problems is ShopHero solving and how is that benefiting you?** The main problem is the sale of your end products and reaching out to the large public. ShopHero is a great platform to achieve this with ease and it did help to increase the business. ### 6. very easy online onboarding for my company **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2022 **What do you like best about ShopHero?** I like the easy onboarding to online method and dive into online sales market easily and increase my average sale revenue **What do you dislike about ShopHero?** payment methods may contain some local wallets **What problems is ShopHero solving and how is that benefiting you?** The reach to the far away customers have been made easy and my sales have almost doubled - [View ShopHero pricing details and edition comparison](https://www.g2.com/products/shophero/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+10%3A52%3A41+-0500&secure%5Bsession_id%5D=a5203d6b-4d85-41a4-9e1e-6f0887661464&secure%5Btoken%5D=6f061113d4a0baaa33ca7be59d427bbe761ac5de2ff6084d201fe57dece362ea&format=llm_user) ## Top ShopHero Alternatives - [Uber Eats for Merchants](https://www.g2.com/products/uber-eats-for-merchants/reviews) - 4.0/5.0 (172 reviews) - [Onfleet](https://www.g2.com/products/onfleet/reviews) - 4.6/5.0 (137 reviews) - [Instacart Retailer Platform](https://www.g2.com/products/instacart-retailer-platform/reviews) - 4.2/5.0 (67 reviews)