Verified User in Sporting Goods
ES
Verified User in Sporting Goods
Small-Business (50 or fewer emp.)
"Negative ROI, Poor Support"
0.5/5
What do you like best about Shopgate?

User interface was superior to other apps. Sales process was convincing using current analytics and projected. Review collected by and hosted on G2.com.

What do you dislike about Shopgate?

Poor support team, took weeks to get an answer to a ticket. Onboarding took 6 months until pressuring them to go live before end-of-year. Success manager changed multiple times and was out of the office too frequently. Never got answers to negative ROI in the first three months. Ended up terminating agreement. Review collected by and hosted on G2.com.

DD
David D.
Owner
Retail
Small-Business (50 or fewer emp.)
"Owner"
0/5
What do you like best about Shopgate?

Downloadable Apps and Facebook Sign in features Review collected by and hosted on G2.com.

What do you dislike about Shopgate?

Zero customer service. Lack of follow up. Multi errors Review collected by and hosted on G2.com.

Verified User in Food Production
AF
Verified User in Food Production
Small-Business (50 or fewer emp.)
"Basic but aesthetically pleasing and functional"
4.5/5
What do you like best about Shopgate?

Looks pretty, quick setup, provides basic functions Review collected by and hosted on G2.com.

What do you dislike about Shopgate?

Lacks functionality. Limited when it comes to subscriptions, discounts. Review collected by and hosted on G2.com.