The modular structure of the app makes it very easy to use. If something is not available as standard, Shopgate support will help and build a custom solution. The good support should definitely be emphasized! Review collected by and hosted on G2.com.

Could be a bit cheaper in my opinion. Otherwise there is nothing to criticize. Review collected by and hosted on G2.com.

The creation of mobile shop pages and their use for shopping apps is very easy and fast. The support is always first-class. Review collected by and hosted on G2.com.

If you only use the mobile website and don't need the apps, it is very expensive. Review collected by and hosted on G2.com.

Shopgate is a very good solution for a straightforward and versatile business app. Above all, we want to highlight the excellent support that takes care of problems and questions very quickly and competently. Thumbs up! Review collected by and hosted on G2.com.

We have no complaints and are currently satisfied with the offered features. Review collected by and hosted on G2.com.

Simple operation, clear dashboard. Review collected by and hosted on G2.com.

Nothing noticed, everything works as described. Review collected by and hosted on G2.com.

Software and contact person. Flexible to our needs. Review collected by and hosted on G2.com.

Nothing. Everything is okay and no complaints. Review collected by and hosted on G2.com.

The management of the apps is simple and intuitive.

Shopgate managed the set up of the apps and built out a beautiful design with great communication.

Unlimited push notifications allow for quick updates and communication to my users. Review collected by and hosted on G2.com.

My experience has been great, however, I would like to see more feature options in the future. Review collected by and hosted on G2.com.

The color scheme is very good 100% to my website and navigation is good too! Review collected by and hosted on G2.com.

The fees are a bit stiff monthly + discount more so if traffic would be at a high volume. Some vendors do not offer a big discount so if you get say 15% -20% discount on your purchase 7% (to keep monthly fee "reasonable) is a bit high -- of course if Review collected by and hosted on G2.com.

With the world going mobile, being at the forefront of technology as a small company is a real advantage. When we started with Shopgate, having a great mobile site was an advantage we had as the rest of the market caught up. Now that everyone has a solid mobile platform, having our own dedicated app is our next competitive advantage. Review collected by and hosted on G2.com.

Having two platforms (Shopify for desktop and Shopgate for mobile/app) does create some complications. It adds time to manage both platforms and for data tracking purposes, we have to monitor both now. Review collected by and hosted on G2.com.

The initial sales pitch made the app look promising. The design was attractive and the idea of having a full site app was attractive. Review collected by and hosted on G2.com.

From the start there were several issues with compatibility with Volusion.

The system required a separate login to edit items that were not importing properly. An entirely different set of product codes were created by Shopgate for their system, which made it difficult to find products to edit them in the app. Editing of these items required assistance from customer service, which took a minimum of 3 business days. Some items were never resolved so we removed them from the mobile app.

Our built-in affiliate program would not track and we received many complaints from affiliates not receiving credit.

We had issues with shipping integration. Products were appearing one day and hidden the next.

Our auto-ship options were no longer functional. Since we could not capture credit cards, we had to contact all auto-ship customers and inform them their orders were rejected and required manual overrides. We lost many sales due to this.

None of the actual site content was visible to visitors. With a content-rich site, we received many complaints from customers who were unable to view content.

We invested over $1K to start this up and $300 per month and lost sales. Review collected by and hosted on G2.com.

Great communication and flexibility from the staff. Salesman was patient, not pushy. They designed the site quickly and kept us updated. Support after we launched the mobile site has been great! Review collected by and hosted on G2.com.

A few design quirks communicating with our current e-commerce platform. The software doesn't read the "children" in Magento, making it hard to customize our options. But they did offer to work on it. We just didn't want the expense of fixing it. Review collected by and hosted on G2.com.