--- title: Shopgate Reviews meta_title: 'Shopgate Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 33 reviews by the users' company size, role or industry to find out how Shopgate works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 33 scale: '5' date_modified: '2026-08-07' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # Shopgate Reviews **Vendor:** Shopgate **Category:** [Mobile E-Commerce Software](https://www.g2.com/categories/mobile-e-commerce) **Average Rating:** 4.0/5.0 **Total Reviews:** 33 ## About Shopgate Shopgate is a leading provider for shopping apps & omnichannel commerce solutions in the DACH & US regions. Our flexible SaaS platform supports Shopify as well as Magento, Shopware and many other systems, enabling retailers to increase customer loyalty and seamlessly connect their online and offline businesses to create exceptional shopping experiences and consistent, unified brand experiences. Numerous retailers and brands such as Alpha Industries, Harbor Freight Tools, Mey, or Monin rely on our scalable, MACH-based solution. ## Shopgate Pros & Cons **What users like:** - Users commend the **excellent customer support** of Shopgate, highlighting prompt assistance and valuable custom solutions. (6 reviews) - Users appreciate the **ease of use** of Shopgate, praising its straightforward setup and responsive support. (3 reviews) - Users highlight the **highly customizable apps** of Shopgate, making functionality extension and integration straightforward and effective. (2 reviews) - Users praise the **easy setup** with Shopgate, highlighting seamless integration with Magento and straightforward processes. (2 reviews) - Users appreciate the **helpful support** from Shopgate, ensuring quick resolutions and customized solutions for their needs. (2 reviews) - Integration Capabilities (2 reviews) - Users value the **management ease** of Shopgate, appreciating its straightforward integration and user-friendly backend. (2 reviews) - Service Quality (2 reviews) - App Development (1 reviews) - Business Growth (1 reviews) **What users dislike:** - Users feel the product is **expensive** and suggest it could be a bit more affordable to enhance value. (2 reviews) - Users find the **poor documentation** on Shopgate limits their ability to utilize features effectively and timely. (1 reviews) ## Shopgate Reviews ### 1. Reliable Solutions and Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Stephan R. | Geschäftsführer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2023 **What do you like best about Shopgate?** We’ve successfully completed numerous projects with Shopgate in the past, and it’s been a great experience every time. Their apps are highly customizable, making it easy to extend their functionality. Plus, they offer a wide range of integrations, ensuring that most shopping carts can be seamlessly connected. What really sets Shopgate apart is their exceptional support and project management. Unlike many competitors, their support team truly knows their stuff, providing knowledgeable and reliable assistance whenever needed. **What do you dislike about Shopgate?** In all our past projects, we never faced any significant issue that couldn’t be resolved. While some reviewers mention higher costs, it’s important to note that you’re getting a highly customizable and tailored app paired with a professional support team. This simply can’t be compared to competitors who only offer basic customization, like swapping a logo or color scheme, and rely on automated responses or outsourced offshore teams for support. **What problems is Shopgate solving and how is that benefiting you?** Delivering highly customizable commerce apps with an impressively short time-to-market. No technical expertise is required, yet the platform remains flexible and open for seamless integration with your in-house tech team. ### 2. Best App for Continuous Customer Revenue and Sales **Rating:** 5.0/5.0 stars **Reviewed by:** Pierre C. | CTO, Mid-Market (51-1000 emp.) **Reviewed Date:** February 03, 2025 **What do you like best about Shopgate?** The app just works for our customers—that is what online sales is all about. The ease of integration and the whole setup process connecting to our Magento store were straightforward. The customer support is always very quick to respond but very rarely needed. The backend and dashboard are easy to use; we frequently use them to monitor our sales and install base, which is continuously growing. **What do you dislike about Shopgate?** There is really nothing we can complain about. **What problems is Shopgate solving and how is that benefiting you?** Our brand relies on a loyal customer base and recurring sales, so Shopgate is perfect for securing a fixed place on our users’ mobile devices and being able to push promotions and sales events to them. ### 3. Intuitive App **Rating:** 4.5/5.0 stars **Reviewed by:** Eugen G. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2025 **What do you like best about Shopgate?** The modular structure of the app makes it very easy to use. If something is not available as standard, Shopgate support will help and build a custom solution. The good support should definitely be emphasized! **What do you dislike about Shopgate?** Could be a bit cheaper in my opinion. Otherwise there is nothing to criticize. **What problems is Shopgate solving and how is that benefiting you?** In-app purchases for easier shopping ## Shopgate Discussions - [What is Shopgate used for?](https://www.g2.com/discussions/what-is-shopgate-used-for) - 1 comment - [View Shopgate pricing details and edition comparison](https://www.g2.com/products/shopgate/reviews?filters%5Bsentiment_snippet%5D=1050165&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+20%3A50%3A14+-0500&secure%5Bsession_id%5D=fe1a033f-f7ea-4598-8123-0f9be35f9193&secure%5Btoken%5D=66084fd5c5c8455362481b7a63619fe4c4df57abae67bda93e67f1227d361463&format=llm_user) ## Shopgate Integrations - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [Shopware](https://www.g2.com/products/shopware/reviews) ## Shopgate Features **Design** - Templates - Mobile E-Commerce - Versions - Mobile E-Commerce - Testing - Mobile E-Commerce - Multichannel - Mobile E-Commerce **Personalization** - Branding - Mobile E-Commerce - Localization - Mobile E-Commerce - Digital Content - Mobile E-Commerce - Geofencing - Mobile E-Commerce **Analysis** - Dashboards - Mobile E-Commerce - User Behavior - Mobile E-Commerce - Sales - Mobile E-Commerce ## Top Shopgate Alternatives - [Appy Pie](https://www.g2.com/products/appy-pie/reviews) - 4.7/5.0 (1,310 reviews) - [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) - 4.3/5.0 (558 reviews) - [AppMySite](https://www.g2.com/products/appmysite/reviews) - 4.2/5.0 (423 reviews)