---
title: Shopgate Reviews
meta_title: 'Shopgate Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 33 reviews by the users' company size, role or industry to
  find out how Shopgate works for a business like yours.
aggregate_rating:
  rating_value: 4.0
  review_count: 33
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: E-Commerce
  url: https://www.g2.com/categories/e-commerce
---


# Shopgate Reviews
**Vendor:** Shopgate  
**Category:** [Mobile E-Commerce Software](https://www.g2.com/categories/mobile-e-commerce)  
**Average Rating:** 4.0/5.0  
**Total Reviews:** 33
## About Shopgate
Shopgate is a leading provider for shopping apps &amp; omnichannel commerce solutions in the DACH &amp; US regions. Our flexible SaaS platform supports Shopify as well as Magento, Shopware and many other systems, enabling retailers to increase customer loyalty and seamlessly connect their online and offline businesses to create exceptional shopping experiences and consistent, unified brand experiences. Numerous retailers and brands such as Alpha Industries, Harbor Freight Tools, Mey, or Monin rely on our scalable, MACH-based solution.



## Shopgate Pros & Cons
**What users like:**

- Users commend the **excellent customer support** of Shopgate, highlighting prompt assistance and valuable custom solutions. (6 reviews)
- Users appreciate the **ease of use** of Shopgate, praising its straightforward setup and responsive support. (3 reviews)
- Users highlight the **highly customizable apps** of Shopgate, making functionality extension and integration straightforward and effective. (2 reviews)
- Users praise the **easy setup** with Shopgate, highlighting seamless integration with Magento and straightforward processes. (2 reviews)
- Users appreciate the **helpful support** from Shopgate, ensuring quick resolutions and customized solutions for their needs. (2 reviews)
- Integration Capabilities (2 reviews)
- Users value the **management ease** of Shopgate, appreciating its straightforward integration and user-friendly backend. (2 reviews)
- Service Quality (2 reviews)
- App Development (1 reviews)
- Business Growth (1 reviews)

**What users dislike:**

- Users feel the product is **expensive** and suggest it could be a bit more affordable to enhance value. (2 reviews)
- Users find the **poor documentation** on Shopgate limits their ability to utilize features effectively and timely. (1 reviews)

## Shopgate Reviews
  ### 1. Shopgate replica of my website with a mobile version (responsive)

**Rating:** 3.5/5.0 stars

**Reviewed by:** Bacchus W. | Member, Wine and Spirits, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 17, 2017

**What do you like best about Shopgate?**

The color scheme is very good 100% to my website and navigation is good too!

**What do you dislike about Shopgate?**

The fees are a bit stiff  monthly + discount  more so if traffic would be at a high volume. Some vendors do not offer a big discount so if you get say 15% -20% discount on your purchase 7% (to keep monthly fee "reasonable) is a bit high -- of course if  

**Recommendations to others considering Shopgate:**

Updates to improve the program should be implement automatically like with a click yes or no and advantages or something. Overall I have had very little issues with the software . I do updates on the website and it syncs automatically or if you want it right away there is a click you can press to achieve it.

**What problems is Shopgate solving and how is that benefiting you?**

Offering a mobile friendly version of our website on top of the desktop version

  ### 2. Great platform, few issues

**Rating:** 4.0/5.0 stars

**Reviewed by:** Aja K. | Marketing Project Manager, Apparel & Fashion, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 16, 2017

**What do you like best about Shopgate?**

Shopgate was a create solution for our company to avoid creating a responsive website. There are many great features in Shopgate. 

**What do you dislike about Shopgate?**

It a bit difficult to get in touch with someone for help. I would like it better if we had an account manager, that periodically touched base and let us know what new features Shopgate had to offer. 

**What problems is Shopgate solving and how is that benefiting you?**

Shopgate has filled the void of a responsive website. 

  ### 3. Overall Very Happy!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 16, 2017

**What do you like best about Shopgate?**

First thing I noticed was the integration team did a wonderful job... In general the app is carefree and seamless!

**What do you dislike about Shopgate?**

Occasionally our plugin requires an update. We notice because it just stops syncing. It would be nice to get a notification instead of being reactionary.

**What problems is Shopgate solving and how is that benefiting you?**

Our website is not mobile ready, so it solves everything for us outside of desktop.


## Shopgate Discussions
  - [What is Shopgate used for?](https://www.g2.com/discussions/what-is-shopgate-used-for) - 1 comment

- [View Shopgate pricing details and edition comparison](https://www.g2.com/products/shopgate/reviews?filters%5Bnps_score%5D%5B%5D=4&section=pricing&secure%5Bexpires_at%5D=2026-08-13+17%3A59%3A26+-0500&secure%5Bsession_id%5D=67910578-a3c1-4b3b-a4f3-6f2bcb3e4710&secure%5Btoken%5D=b44fe17a68855e2cf4b5da258535f76f51d6b3bb7026e42029d06fdafa23ed78&format=llm_user)
## Shopgate Integrations
  - [Klaviyo](https://www.g2.com/products/klaviyo/reviews)
  - [Shopify](https://www.g2.com/products/shopify/reviews)
  - [Shopware](https://www.g2.com/products/shopware/reviews)

## Shopgate Features
**Design**
- Templates - Mobile E-Commerce
- Versions - Mobile E-Commerce
- Testing - Mobile E-Commerce
- Multichannel - Mobile E-Commerce

**Personalization**
- Branding - Mobile E-Commerce
- Localization - Mobile E-Commerce
- Digital Content - Mobile E-Commerce
- Geofencing - Mobile E-Commerce

**Analysis**
- Dashboards - Mobile E-Commerce
- User Behavior - Mobile E-Commerce
- Sales - Mobile E-Commerce

## Top Shopgate Alternatives
  - [Appy Pie](https://www.g2.com/products/appy-pie/reviews) - 4.7/5.0 (1,310 reviews)
  - [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) - 4.3/5.0 (558 reviews)
  - [AppMySite](https://www.g2.com/products/appmysite/reviews) - 4.2/5.0 (423 reviews)

