1. [Home](https://www.g2.com/) 2. ... 3. [E-Commerce Software](https://www.g2.com/categories/e-commerce) 4. [Mobile E-Commerce Software](https://www.g2.com/categories/mobile-e-commerce) 5. [Shopgate](https://www.g2.com/products/shopgate/reviews) 6. [Shopgate Claims vs Evidence](https://www.g2.com/products/shopgate/claims-vs-evidence) # Shopgate Claims vs Evidence ## Claim: “Nur Shopgate bietet Ihnen eine sofort einsetzbare State-of-the-Art Shopping App, die dennoch vollständig extern anpassbar ist.” ##### Mixed support from reviews. Reviewers cite an out-of-the-box solution with highly customizable apps, including customization beyond competitors’ basic options. However, others report an old app design and note that the product is not an individual app with every possible feature, so the “state-of-the-art” and “fully” exclusive claim receives mixed evidence. - “Shopgate works out of the box.” [Read Full Review](https://www.g2.com/survey_responses/11298127) - “Their apps are highly customizable, making it easy to extend their functionality.” [Read Full Review](https://www.g2.com/survey_responses/7938395) - “We currently have an “old” app design, but we’re working on improving the app to meet newer standards.” [Read Full Review](https://www.g2.com/survey_responses/12546954) - “It is not an individual app which has every feature you'll ever need or your shop is offering.” [Read Full Review](https://www.g2.com/survey_responses/11298127) Last updated Sep 30, 2026 Source: [https://www.shopgate.com/shopping-apps](https://www.shopgate.com/shopping-apps) ## Claim: “Zusätzlich können Sie das System jederzeit erweitern.” ##### Supported by reviews. Relevant reviewers describe Shopgate as highly customizable and easy to extend, with support available to build custom solutions when standard functionality is insufficient. - “making it easy to extend their functionality.” [Read Full Review](https://www.g2.com/survey_responses/7938395) - “If something is not available as standard, Shopgate support will help and build a custom solution.” [Read Full Review](https://www.g2.com/survey_responses/11115807) Last updated Sep 30, 2026 Source: [https://www.shopgate.com/shopping-apps](https://www.shopgate.com/shopping-apps) ## Claim: “Mit unseren Design- und Developer-Tools können Händler atemberaubende Mobile Experiences erschaffen.” ##### Mixed support from reviews. Die Reviews berichten einerseits von hoher Anpassbarkeit, erweiterbaren Funktionen und individuellen Lösungen. Andererseits beschreiben einige Händler Einschränkungen bei den Darstellungsmöglichkeiten und ein veraltetes App-Design; daher ist die Evidenz zur behaupteten Fähigkeit, atemberaubende Mobile Experiences zu erschaffen, gemischt. - “The modular structure of the app makes it very easy to use. If something is not available as standard, Shopgate support will help and build a custom solution.” [Read Full Review](https://www.g2.com/survey_responses/11115807) - “Der Aufbau von CMS-Seiten in der App hat zwar alle Funktionen, ist aber doch ein wenig eingeschränkt. Ich wünsche mir mehr Darstellungsmöglichkeiten out of the box.” [Read Full Review](https://www.g2.com/survey_responses/12470082) - “We currently have an “old” app design, but we’re working on improving the app to meet newer standards.” [Read Full Review](https://www.g2.com/survey_responses/12546954) Last updated Sep 30, 2026 Source: [https://www.shopgate.com/shopping-apps](https://www.shopgate.com/shopping-apps) ## Claim: “Unser Support-Team steht Ihnen jederzeit mit Rat und Tat zur Seite.” ##### Supported by reviews. Relevante Rezensenten berichten durchgehend von schneller, freundlicher, kompetenter und zuverlässiger Unterstützung durch das Shopgate-Support-Team. - “Ich mag die einfache Bedienung und die schnelle Unterstützung von Shopgate.” [Read Full Review](https://www.g2.com/survey_responses/12470082) - “great customer support and integration. Always friendly and with a great motivation to help us!” [Read Full Review](https://www.g2.com/survey_responses/12070856) - “Even when there are some challenges, the support team of Shopgate is super reactive, quick and helpful.” [Read Full Review](https://www.g2.com/survey_responses/11102526) - “What really sets Shopgate apart is their exceptional support and project management.” [Read Full Review](https://www.g2.com/survey_responses/7938395) Last updated Sep 30, 2026 Source: [https://www.shopgate.com/shopping-apps](https://www.shopgate.com/shopping-apps) ## Claim: “Shopgate bietet Ihnen bereits im Standard umfassende Design-Tools für Ihre App.” ##### Disputed by reviews. Ein relevanter Reviewer beschreibt die Gestaltung von CMS-Seiten als eingeschränkt und wünscht sich mehr Darstellungsmöglichkeiten „out of the box“, was der Aussage umfassender Design-Tools im Standard widerspricht. - “Der Aufbau von CMS-Seiten in der App hat zwar alle Funktionen, ist aber doch ein wenig eingeschränkt. Ich wünsche mir mehr Darstellungsmöglichkeiten out of the box.” [Read Full Review](https://www.g2.com/survey_responses/12470082) Last updated Sep 30, 2026 Source: [https://www.shopgate.com/shopping-apps](https://www.shopgate.com/shopping-apps)