Shopao is an AI sales agent designed exclusively for MercadoLibre sellers. It reads every incoming buyer question, analyzes the product listing and store context, and generates expert-level sales responses that help convert questions into purchases — automatically and around the clock. Most sellers on MercadoLibre lose sales simply because they take too long to respond, or their answers lack the detail buyers need to make a decision. Shopao solves this by drafting personalized, technically accurate responses within seconds of a question arriving — covering product specs, warranty terms, shipping details, and even cross-sell recommendations. Unlike generic chatbots that rely on keyword matching, Shopao uses advanced AI with built-in sales techniques to craft responses that are tailored to each specific product listing. Sellers configure custom rules and context per product, and every AI-generated response requires one-click human approval before being sent — ensuring full control over buyer communication. Shopao integrates directly with MercadoLibre through official OAuth authentication, keeping seller data secure. No manual copy-pasting, no third-party workarounds. Shopao helps sellers respond faster, convert more questions into sales, protect their reputation metrics, and scale their business without hiring additional support staff.