amala j.

Web Designer

Internet

Small-Business (50 or fewer emp.)

8/23/2018

"Fantastic shop management system. Sold itself. Wish we had made the move a log time ago."

5/5

What do you like best about Shop-Ware?

Web-based so we no longer need a server on site. Built in estimating, integration with quick books, dispatching and workflow management, full featured shop management software. Customers love being able to approve work online without phone tag. Review collected by and hosted on G2.com.

What do you dislike about Shop-Ware?

I would like the pricing displays a little different. I would like to have true menu/package pricing options. Texting abilities are slim. BUT all of these are already being worked on, so not really a big issue just a field that required an entry. If you have to print an invoice (usually once a week or so) it may winde up being multiple pages. Review collected by and hosted on G2.com.

Recommendations to others considering Shop-Ware:

If you are looking at shop management software and someone offers to mail you a floppy disk or a cd-rom. Throw it in the trash and contact Shop-Ware. Review collected by and hosted on G2.com.

What problems is Shop-Ware solving and how is that benefiting you?

Shop-Ware was the optimal solution for our shop. The architecture and implementation of the software is state of the art, cloud based technology, the feature's and flow of the system are designed by real shop managers and business owners, the product is stable, the support is top notch. We found nothing else that even comes close. It transformed our workflow in a matter of days. We produce more revenue and have higher customer satisfaction because of Shop-Ware. Review collected by and hosted on G2.com.