---
title: Shop Boss Reviews
meta_title: 'Shop Boss Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Shop Boss works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 3
  scale: '5'
date_modified: '2026-06-04'
parent_category:
  name: Automotive
  url: https://www.g2.com/categories/automotive
---


# Shop Boss Reviews
**Vendor:** Boss Software  
**Category:** [Auto Shop Management Software](https://www.g2.com/categories/auto-shop-management)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 3
## About Shop Boss
Be the boss with Shop Boss, automotive shop management software that was designed by a former shop owner like you. Streamline your day-to-day operations from start to finish with an appointment scheduler that actually works, a DVI tool for seamless check-in and faster repair approvals, paperless invoicing, and contactless payments. Make life easier for your customers and staff with software that lets you run your shop instead of letting it run you.




## Shop Boss Reviews
  ### 1. Up and Coming

**Rating:** 3.0/5.0 stars

**Reviewed by:** Rebecka M. | Office Manager, Automotive, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 14, 2018

**What do you like best about Shop Boss?**

I like how the software is always being updated. Being able to work remotely is great, plus integration of parts ordering.

**What do you dislike about Shop Boss?**

Very glitchy and touchy. Sometimes I login and another shop's information shows up, or sometimes client phone numbers do not save, etc. 

**Recommendations to others considering Shop Boss:**

Utilize the trial and really use it as your daily invoicing software to determine if it works for you. 

**What problems is Shop Boss solving and how is that benefiting you?**

The software helps streamline core returns, and keep an eye on customer follow up. 



- [View Shop Boss pricing details and edition comparison](https://www.g2.com/products/shop-boss/reviews?filters%5Bnps_score%5D%5B%5D=3&section=pricing&secure%5Bexpires_at%5D=2026-08-14+11%3A56%3A55+-0500&secure%5Bsession_id%5D=02d35aa6-da79-4edf-9be1-33d3b058cd42&secure%5Btoken%5D=51df76a537db7139d2442853ff4562e084bbe80f501ee1b037330ca846b287a2&format=llm_user)

## Shop Boss Features
**Additional Functionality**
- Parts Management
- SMS Messaging
- CRM
- Scheduling
- Customer Database
- Inventory Management
- Contact Database
- Repair Tracking
- Invoice Management
- Appointment Management
- Accounting
- Service History
- Electronic Payments
- Vehicle Tracking
- Activity Dashboard
- Work Order Management
- Transaction History
- Generative AI
- Maintenance Scheduling
- Inspection Management
- Inventory Control
- Job Costing
- Order Management
- Third-Party Integrations
- API
- Employee Time Clock
- VIN Decoder
- Purchase Order Management
- Labor Rates
- Quotes/Estimates
- Performance Metrics
- Payroll Management
- Gift Card Management
- Customizable Reports
- QuickBooks Integration
- Reporting & Statistics
- Cost Tracking
- Multi-Location
- Billing & Invoicing
- AI Copilot
- Progress Tracking
- Time Tracking
- Marketing Management
- Appointment Scheduling
- Customer History
- Point of Sale (POS)
- Reminders
- Job Tracking
- Labor Cost Reporting
- VIN Lookup
- Alerts/Notifications
- Prioritization
- Data Import/Export
- Workflow Management
- Electronic Signature
- Vehicle Information
- Employee Scheduling
- User Management
- Records Management
- Communication Management
- Estimating
- Chat/Messaging
- Document Management

**Operations Management - Auto Shop Management**
- Appointment Scheduling
- Inventory Management
- Task Management
- Digital Vehicle Inspection (DVI)
- Employee Management

**Customer Relationship Management - Auto Shop Management**
- Automated Reminders
- Marketing
- CRM

**Financial Management - Auto Shop Management**
- Reports and Analytics
- Billing and Invoicing
- Estimating

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