LH
Lauren H.
Mid-Market (51-1000 emp.)
"Readding after a few years"
4/5
What do you like best about Shogun?

Customisation options available, and the speed of customer service support. Easy to use. Review collected by and hosted on G2.com.

What do you dislike about Shogun?

Still many limitations; not as customisable as advertised. As a previous member of staff used it years ago, it hasn't been an easy re-implementation. Review collected by and hosted on G2.com.

SB
Steven B.
Small-Business (50 or fewer emp.)
"Shogun is a great product, as easy or easier than competitors, and support is responsive and helpful"
5/5
What do you like best about Shogun?

Ease of use, and availabilty of tools (sections), and it looks great. As someone with website design experience, this is a very versitile tool. Review collected by and hosted on G2.com.

What do you dislike about Shogun?

There are a lot of features, and some of the settings are difficult to find. Review collected by and hosted on G2.com.

SK
Sooyoung K.
Small-Business (50 or fewer emp.)
"Resolving the loading issue"
5/5
What do you like best about Shogun?

Friendly support team, easy-to-use layout Review collected by and hosted on G2.com.

What do you dislike about Shogun?

There are no disappointments, so far. I just want more features. Review collected by and hosted on G2.com.

Trey D.
TD
Trey D.
Senior Web Designer & Shopify Expert
Small-Business (50 or fewer emp.)
"Great app and awesome support"
5/5
What do you like best about Shogun?

They are always updating and improving the app with the latest standards and their support is stellar. Everytime we've had an issue they have went out of thier way to fix it. Review collected by and hosted on G2.com.

What do you dislike about Shogun?

The only thing I can say I'd like to see is options for mobile and tablet background images on sections. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Shogun user for a year"
4.5/5
What do you like best about Shogun?

Ease of page building without code, flexibility of page elements. Support is very responsive and able to resolve issues fairly quickly. Review collected by and hosted on G2.com.

What do you dislike about Shogun?

Complexities are added when you have a large catalog of products. I'm unable to use the product and collection elements and Shogun ATC funtionality because there is no way that I've found to hide out of stock variants. Thus, many analytics features related to conversion tracking are unavailable to me. Review collected by and hosted on G2.com.

PS
Paul s.
Manager
Small-Business (50 or fewer emp.)
"Love it, but its too pricey when you are a bootstrapped start up like me"
3/5
What do you like best about Shogun?

Easy to ad and change web images and content Review collected by and hosted on G2.com.

What do you dislike about Shogun?

It is too expensive for little businesses. Sweetan and Andre though are very good support agents Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Gives us the flexibility we need to customise our website without an in-house development team"
5/5
What do you like best about Shogun?

Shogun has let us build our website with all the functionality and customisation that we need, without having to have an in-house development team. This has saved us considerably. The support team is very responsive and able committed to solving issues. Review collected by and hosted on G2.com.

What do you dislike about Shogun?

Making Shogun work with third party Shopify apps can sometimes take some workarounds, but so far hasn't prevented us from doing anything we want to do Review collected by and hosted on G2.com.

Verified User in Manufacturing
UM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"Great customer service!"
5/5
What do you like best about Shogun?

Your support team responded quickly to my initial message (as well as all following responses). They worked just as quickly to resolve my issue. As for Shogun itself - the interface is user friendly and makes managing my company's website a lot easier than other platforms I've used. Review collected by and hosted on G2.com.

What do you dislike about Shogun?

There could be more customization options and more drag-n-drop elements but otherwise no complaints. Review collected by and hosted on G2.com.

Verified User in Design
UD
Verified User in Design
Small-Business (50 or fewer emp.)
"Have been working with Shogun for past 3 years now"
4/5
What do you like best about Shogun?

Clear user interface. Quickly resposnive live support. Review collected by and hosted on G2.com.

What do you dislike about Shogun?

Missing an option to add videos from vimeo and overlay buttons and text on top. Lack of design freedome in terms of more creative layout. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
UC
Verified User in Consumer Goods
Small-Business (50 or fewer emp.)
"Great page-building app"
5/5
What do you like best about Shogun?

Lots of templates, easy to use, you can modify every component to get the look you want just right Review collected by and hosted on G2.com.

What do you dislike about Shogun?

No downsides that I have found other than it isn't free! Review collected by and hosted on G2.com.