--- title: Shipwire Reviews meta_title: 'Shipwire Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Shipwire works for a business like yours. aggregate_rating: rating_value: 2.2 review_count: 6 scale: '5' date_modified: '2026-06-14' parent_category: name: Accounting & Finance url: https://www.g2.com/categories/accounting-finance --- # Shipwire Reviews **Vendor:** Ingram Micro **Category:** [Order Management Software](https://www.g2.com/categories/order-management) **Average Rating:** 2.2/5.0 **Total Reviews:** 6 ## About Shipwire Shipwire, an Ingram Micro Company, provides order fulfillment, commerce solutions and marketplace connections for global brands and retailers to delight customers and grow worldwide sales. Our award-winning platform is developer-friendly with well documented open APIs and 100+ consumer and B2B commerce connections to retailers, flash sale sites, ecommerce systems, and global marketplaces. Supported by the Fortune 100 financial backing of Ingram Micro and with access to an unparalleled network of fulfillment centers across North America, Europe and Asia, Shipwire supports the highest sales peaks of the world’s largest shippers. ## Shipwire Reviews ### 1. Look for other options. **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Sporting Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2020 **What do you like best about Shipwire?** Relatively easy to use with Magento; UI is quite user-friendly. **What do you dislike about Shipwire?** - inventory mismanaged and "misplaced" routinely - nearly impossible to make changes to orders - impossible to reroute packages - support is not US-based so troubleshooting is a constant struggle - customer service is friendly but very unhelpful largely due to being outsourced and "reading from a script" and entirely removed from operations/logistics - might be OK for small items and high inventory turnover but shipping rates and long term storage fees are high **Recommendations to others considering Shipwire:** look for other options if you value your own customers' opinions. Shipwire customer support is outsourced to the Philippines and everything other than basic "pick-and-ship" is a special project that takes 2-3 weeks, if it ever gets completed. Inventory management is poor and inaccurate. **What problems is Shipwire solving and how is that benefiting you?** Currently down to just one SW warehouse and will not return as a customer in the USA ### 2. Do not use shipwire **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2018 **What do you like best about Shipwire?** It is easy to use but they don’t ship out on time, nor are they any help. **What do you dislike about Shipwire?** They do not ship out the packages out on time. And 1 out of 100 packages do not end up leaving their warehouse. **Recommendations to others considering Shipwire:** Don’t waste your time and money on shipwire. I’m pretty sure there are many other platforms like them who do a better/decent job. **What problems is Shipwire solving and how is that benefiting you?** We have a separate warehouse aside from shipwire. If shipwire doesn’t have the order shipped at within the time it’s supposed to be shipped, we can manually ship from our warehouse. There are no benefits. ## Shipwire Discussions - [Where is shipwire based?](https://www.g2.com/discussions/shipwire-where-is-shipwire-based) - [Where is shipwire based?](https://www.g2.com/discussions/where-is-shipwire-based) - [How much does Shipwire cost?](https://www.g2.com/discussions/how-much-does-shipwire-cost) - [Is shipwire free?](https://www.g2.com/discussions/is-shipwire-free) - [How does Shipwire work?](https://www.g2.com/discussions/how-does-shipwire-work) - [View Shipwire pricing details and edition comparison](https://www.g2.com/products/shipwire/reviews?filters%5Bnps_score%5D%5B%5D=1§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+08%3A36%3A47+-0500&secure%5Bsession_id%5D=aec7800c-3e26-49b2-ad6b-53da7b0b1831&secure%5Btoken%5D=cb4b384fd06a5a1887cf40107c6cc329a91ab4da4a4d4ab474a766227a71c122&format=llm_user) ## Shipwire Features **Order Entry** - Entry - Register - Notifications - Order Entry - Remote Order Entry **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Order Tracking** - Shipping - Tracking - Backorder - Discount Management - Order Tracking - Purchase Order Management **Inventory Management** - Stock Levels - Flow Of Goods - Reserving Goods **Customer Management** - Order Status - Information Access - Email Notifications - Mobile Access - Activity Dashboard - Recurring Orders **Subscription Management** - Payment Data - Payment Gateway - Billing - Automatic Payments - Real-Time Data **Agentic AI - Order Management** - Adaptive Learning - Natural Language Interaction **Additional Functionality** - Multi-Location - Barcode/Ticket Scanning - Customer Database - Product Configurator - Data Import/Export - AI Copilot - Inventory Auditing - Reporting & Statistics - Quotes/Estimates - Customer History - Invoice Creation - Order Fulfillment - Client Portal - Shipping Management - Assignment Management - Workflow Management - Warehouse Management - Multi-Channel Management - Contact Database - Generative AI - Billing & Invoicing - eCommerce Management - Delivery Management - Real-Time Updates - Returns Management - Label Printing - Reporting/Analytics - Search/Filter - Order Management - Catalog Management - Inventory Management - Third-Party Integrations - For eCommerce - Backorder Management - Supplier Management - Batch Processing - Order Routing - Promotion Optimization - API - Multi-Currency - Shipping Labels - Customer Management - Order Processing - Exchange Management - Customizable Branding - Special Order Management - Forecasting - Vendor Management ## Top Shipwire Alternatives - [Webgility](https://www.g2.com/products/webgility/reviews) - 4.6/5.0 (375 reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - 4.0/5.0 (3,764 reviews) - [Cin7 Core](https://www.g2.com/products/cin7-core/reviews) - 4.2/5.0 (339 reviews)