Verified User in Cosmetics
AC
Verified User in Cosmetics
Small-Business (50 or fewer emp.)
"Easy to set up and use platform"
5/5
What do you like best about Shiptheory?

It's really easy to use, and if anything isn't quite working you are able to work out the majority of things for yourself.

We were setting up in a rush and our account manager, Josh Hodder, jumped on daily calls and was a massive help to keeping our project on track. Review collected by and hosted on G2.com.

What do you dislike about Shiptheory?

Having to press # before scanning each product Review collected by and hosted on G2.com.

Harvey G.
HG
Harvey G.
Senior Presales Consultant
Small-Business (50 or fewer emp.)
"Amazing team!"
5/5
What do you like best about Shiptheory?

Shiptheory is such an easy tool to implement, really a great solution for scaling businesses!

The team at Shiptheory are great to work with, love the support you get! Review collected by and hosted on G2.com.

What do you dislike about Shiptheory?

Nothing - Shiptheory has met all of my requirements. Review collected by and hosted on G2.com.

AN
Verified User in Automotive
Small-Business (50 or fewer emp.)
"Great service"
5/5
What do you like best about Shiptheory?

The team is so friendly & helpful. Any time I have an issue they resolve quickly. Tyrell fixed a problem we had with our picking lists within minutes. Review collected by and hosted on G2.com.

What do you dislike about Shiptheory?

Waiting on 3rd parties can slow down the process Review collected by and hosted on G2.com.

Adam M.
AM
Adam M.
CEO
Small-Business (50 or fewer emp.)
"Huge improvement for operations and shipping !"
4.5/5
What do you like best about Shiptheory?

Shiptheory has proven to be an invaluable asset to operations, streamlining the label printing process and significantly boosting efficiency.

It has a user-friendly interface so it is simple for users of all abiliites to manage and automate label printing tasks. One of the standout features is its seamless integration with various carriers including B2B and pallet shipping carriers.

Setup was a breeze, with help from Rita and the rest of the team at Shiptheory and I would not hesitate in recommending it. Review collected by and hosted on G2.com.

What do you dislike about Shiptheory?

Nothing to dislike, pricing is very reasonable and the time saved far outweighs the cost of the software. Review collected by and hosted on G2.com.

TZ
Tom Z.
Small-Business (50 or fewer emp.)
"Brick Borrow - Ship Theory Review"
5/5
What do you like best about Shiptheory?

Shiptheory has been fantastic for us as a business. It has been very user friendly and the customer support is great with quick and helpful staff on hand. It has been a great fit for Brick Borrow and would highly recommend the service. Review collected by and hosted on G2.com.

What do you dislike about Shiptheory?

Very little. I think Shiptheory is great! Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
UT
Verified User in Transportation/Trucking/Railroad
Small-Business (50 or fewer emp.)
"Excellent communication"
5/5
What do you like best about Shiptheory?

The people and how easy it is to communicate with them to tailor the experience Review collected by and hosted on G2.com.

What do you dislike about Shiptheory?

There are not too many downsides and none that come to mind worth complaining about Review collected by and hosted on G2.com.

Verified User in Consumer Goods
AC
Verified User in Consumer Goods
Small-Business (50 or fewer emp.)
"Easy to use solution for automating shipping with great support for technical issues"
4.5/5
What do you like best about Shiptheory?

Technical support is top notch initial setup issues were sold quickly and effectively. They are always on hand to solve any problems you have and answer questions Review collected by and hosted on G2.com.

What do you dislike about Shiptheory?

Slight technical issues at the start of integration with one courier. Review collected by and hosted on G2.com.

AN
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Brilliant help setting up rules and printing over 2 site and stations"
5/5
What do you like best about Shiptheory?

Rupert was a great help setting up and intergating our new Ecome store for printing and shipping rules and saved us alot of time by runnning through each step with us. Even followed up with an email to check and offer any further assitance Review collected by and hosted on G2.com.

What do you dislike about Shiptheory?

Currently dont have any, the systems works perfectly for our needs at this time Review collected by and hosted on G2.com.

Verified User in Manufacturing
UM
Verified User in Manufacturing
Small-Business (50 or fewer emp.)
"Professional and supportive"
5/5
What do you like best about Shiptheory?

The support from Josh throughout onboarding has been brilliant account set-up seamless, rules are very straightforward and integration across carriers and platforms is excellent. It's a huge time saver. Review collected by and hosted on G2.com.

What do you dislike about Shiptheory?

The speed of label creation, I'm not sure much can be done about this but when we have a large production run it can take some time for the labels to generate as the data transfers from Shiptheory to carrier and back Review collected by and hosted on G2.com.

LC
Leo C.
Enterprise (> 1000 emp.)
"Great solution, strong support. Pleasure to work with"
5/5
What do you like best about Shiptheory?

Shiptheory are a great team and the product works well for our customers. Their integration into our WMS works well under pressure and helps brands get the best possible shipping rates. Review collected by and hosted on G2.com.

What do you dislike about Shiptheory?

Nothing that would stop me recommending Shiptheory to ecommerce brands. Review collected by and hosted on G2.com.