All functionality is in one package and not hidden by pay walls. Review collected by and hosted on G2.com.

The occasional bugs which is usually resolved quickly by Henry and the support team Review collected by and hosted on G2.com.

Live chat and customer support is always quick and helpful. Even when bombarded with lots of questions, agents Kieran and RJ are always happy to help! Review collected by and hosted on G2.com.

Getting the Shipping rules correct can be tricky when you have many platforms to link. A store, two WMS systems etc.

But always a fix in the end! Review collected by and hosted on G2.com.

The customer support was very useful, quick responses. Good integrations with my inventory management system. It was easy to use and I liked the number of carriers that they support. Review collected by and hosted on G2.com.

Would like to see some more shipment management functionality. Review collected by and hosted on G2.com.

System interface is very easy and user interfrace friendly. IT support proactively on the phone and email with super fast responses to get you set up and the system working properly. Review collected by and hosted on G2.com.

There are no downsides to using Shiptheory. We do sometimes run out of tokens it would be great if we could have a pre alert we are getting low so we don't fulfil orders and no labels appear. Review collected by and hosted on G2.com.

It makes my day a lot easier, not having to sort through parcels and labels. I use it everyday, saving me a couple hours each day. The support team are very quick to respond to live chats and emails, even when you have a lot of questions. The team help you get set up too. Review collected by and hosted on G2.com.

Sometimes I won't use all of my qouta and that feels a bit wasteful. Review collected by and hosted on G2.com.

It saves us hours per day of manually copying and pasting addresses from our website to Fedex. Review collected by and hosted on G2.com.

The shipping rules would take a while to work out on your own, but the onboarding call makes it easy. Review collected by and hosted on G2.com.

Great customer service. Spoke today with Keiran Gwynn who was able to solve a couple of issues immediately. Stayed on the phone whilst doing it so I knew it would be resolved by the end of the phone call. Review collected by and hosted on G2.com.

We have to pay through Brightpearl rather than direct. Review collected by and hosted on G2.com.

Stok.ly's 2 year partnership with Shiptheory has been fantastic. Shiptheory is a great product which has significantly improved our customers' shipping operations by enabling a seamless plug-in that allows our customers to connect with their chosen carriers. The partnership has been an invaluable asset to Stok.ly, enabling us to offer our customers a more comprehensive end to end service. Review collected by and hosted on G2.com.

I can't think of anything negative to say about Shiptheory. Review collected by and hosted on G2.com.

It saves us a lot of time and reduces the amount of errors being made. Review collected by and hosted on G2.com.

Nothing to note thus far - will continue Review collected by and hosted on G2.com.

The help was amazing and Terell couldnt have been any better at his job to be honest. he was friendly and very helpful Review collected by and hosted on G2.com.

nothing. they are great. A great help and I love working with them :) :) Review collected by and hosted on G2.com.