# Shipsy Reviews
**Vendor:** Shipsy  
**Category:** [Supply Chain Visibility Software](https://www.g2.com/categories/supply-chain-visibility)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 158
## About Shipsy
Shipsy enables businesses worldwide to build resilient, connected, agile, sustainable, and autonomous supply chain and logistics operations. Its smart logistics management platform empowers businesses to significantly reduce transportation costs, lower carbon footprint, enhance customer experiences, boost delivery productivity, and drive seamless cross-border freight movement. Shipsy&#39;s 350+ team is based out of India, Dubai, Riyadh, Africa, Netherlands, and Indonesia serving 230+ customers across the globe. Shipsy tracks 650,000+ containers per month, procures freight worth $150mn+ per month, and powers 60mn+ parcels per month. On a broader perspective, Shipsy has integrations with 64+ major shipping lines, 50+ third-party logistics companies, 300+ freight forwarders, 50+ customs agents, and a network of over 20,000 global shippers. In 2023, Shipsy expanded its portfolio by acquiring Stockone, a cloud-based warehouse management software (WMS). It enables brands and e-commerce companies to manage fulfillment operations at scale. With decades of experience designing, implementing, and running supply chains, Stockone has built a robust feature-rich platform and integrates seamlessly with other systems to easily fulfill orders.



## Shipsy Pros & Cons
**What users like:**

- Users benefit from **real-time data visibility** through Shipsy&#39;s analytics tools, enhancing decision-making and operational efficiency. (1 reviews)
- Users value the **real-time data visibility** of Shipsy&#39;s dashboard, enhancing decision-making and planning efficiency significantly. (1 reviews)
- Users commend Shipsy for their **exceptional customer-centric support** , distinguishing them as a leader in the industry. (1 reviews)
- Users value the **business growth features** of Shipsy, enhancing decision-making with real-time data and insightful analytics. (1 reviews)
- Users appreciate the **real-time data visibility** and **business intelligence features** , revolutionizing their workflow and decision-making. (1 reviews)
- Comprehensive Analysis (1 reviews)
- Users value the **exceptional customer support** from Shipsy, reinforcing its reputation as a customer-centric leader. (1 reviews)
- Users commend the **exceptional customer support** provided by Shipsy, enhancing their overall satisfaction and service experience. (1 reviews)
- Users value the **exceptional customer support** provided by Shipsy, highlighting its role in the company&#39;s success. (1 reviews)
- Data Analytics (1 reviews)

**What users dislike:**

- Users find **delay issues** with Shipsy, as timelines and commitment to delivery dates can be challenging to meet. (1 reviews)
- Users point out the **delays** in timelines, making commitment to specific dates a challenge for Shipsy. (1 reviews)
- Users find **delivery delays** with Shipsy as timelines can be inconsistent, affecting their overall experience. (1 reviews)
- Users find the **long waiting time** for resolutions frustrating, impacting their overall experience with Shipsy. (1 reviews)
- Users find **scheduling issues** with Shipsy, as commitments to specific timelines can often be challenging to meet. (1 reviews)
- Shipment Issues (1 reviews)
- Time Consumption (1 reviews)
- Time Delays (1 reviews)

## Shipsy Reviews
  ### 1. Real-Time Solutions and Insights, Needs Better Timelines

**Rating:** 4.5/5.0 stars

**Reviewed by:** SARBESWAR   H. | Enterprise (> 1000 emp.)

**Reviewed Date:** August 10, 2023

**What do you like best about Shipsy?**

I find the smart track app, dashboard, and business intelligence features of Shipsy incredibly beneficial. They change the way we work by providing real-time data visibility and a solution-oriented approach. The smart track app is especially useful for bikers for updating both First Mile and Last Mile. The dashboard gives us detailed real-time visibility, allowing us to plan actions effectively, and the business intelligence features provide insights that help us analyze data and make decisions. I also appreciate how the setup was great, efficient, and user-friendly. Shipsy has always provided us with the best service in the market, offering effective solutions.

**What do you dislike about Shipsy?**

Timelines is a major factor which Shipsy needs to improve, commitment to resolve on specific dates might be a challenge sometimes.

**What problems is Shipsy solving and how is that benefiting you?**

Shipsy tackles Last Mile, tracking issues, and Business Intelligence. The Smart Track app aids bikers, dashboards offer real-time insights, and Business Intelligence provides data-driven decisions. It offers real-time resolutions and approaches to ongoing issues.

  ### 2. Shipsy Makes Shipment Tracking and Delivery Times Easy

**Rating:** 4.5/5.0 stars

**Reviewed by:** ISHAN P. | Manager Strategy, Enterprise (> 1000 emp.)

**Reviewed Date:** April 29, 2026

**What do you like best about Shipsy?**

I work with a retail chain, and for us the most important capability is being able to track shipments and delivery times. Shipsy’s platform enables us to do exactly that.

**What do you dislike about Shipsy?**

Shipsy could build direct partnerships with logistics partners to help retail businesses optimize their shipping and logistics costs.

**What problems is Shipsy solving and how is that benefiting you?**

Mostly last mile delivery routes and shipping time to the locations

  ### 3. The services have been superb till date

**Rating:** 5.0/5.0 stars

**Reviewed by:** Noorul  Nawaz S. | Associate Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 20, 2024

**What do you like best about Shipsy?**

This is really a customer centric company and most importantly the kind of support which is being provided by them is something that makes them a leader among all others companies.

**What do you dislike about Shipsy?**

Nothing as of now luckily and strongly believe all other users have such experience as well

**What problems is Shipsy solving and how is that benefiting you?**

Whatever issues are being faced while shipping like tracking issue, location issue etc, get resolved so quickly

  ### 4. The team is responsive and able to deliver the projects before deadline

**Rating:** 5.0/5.0 stars

**Reviewed by:** Himanshu B. | Asst. Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** May 27, 2022

**What do you like best about Shipsy?**

They have a good team who can help you to fix any bug even if your site is having a problem, whatever the issue is, they will guide you in the right steps to fix it.

**What do you dislike about Shipsy?**

In my last 3 or 4 years of experience with Shipsy, I didn't find any major issues for disliking their services. If they can improve the compatibility of their apps with the latest Android versions and provide apps for iOS, then there's nothing negative.

**Recommendations to others considering Shipsy:**

Market expert in providing Logistics Management Solutions. Brilliant and innovative team.

**What problems is Shipsy solving and how is that benefiting you?**

They are providing us with first mile solutions like a dashboard where our customers can book their parcels and an app where our associates can book parcels for their end customers. Also, they are providing us with an API and Plugins facility. These things are automating our First Mile operations and a last-mile solution as well.

  ### 5. Its good experience working with shipsy.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vishal  D. | Enterprise (> 1000 emp.)

**Reviewed Date:** August 22, 2023

**What do you like best about Shipsy?**

They take action quickly & resolve querries. I am working with shipsy & its a wonderful jorney with it as its employees are so good & polite & quick replies we are getting from them and there are more best things about shipsy.

**What do you dislike about Shipsy?**

Sometime it takes to resolve a querry max time when we need it on urgent basis. May be due to its server issue or something otherwise it doing well copmpletly & I am not suffering with any bad face of shipsy.

**What problems is Shipsy solving and how is that benefiting you?**

When data not get synced on time then we raise a ticket & they solve it & many types of querries like this. Even Smart Track issues they resolve and any tecnhical problem we do face then shipsy resolve it very quickly.

  ### 6. Best Solution Provider for Last Mile & TMS

**Rating:** 5.0/5.0 stars

**Reviewed by:** mohamed ameen R. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 16, 2023

**What do you like best about Shipsy?**

There is Many Things which I Like about Shipsy.

User Friendly Interface.
BI for Reports Download.
Real time Trip Tracking
Optimizre for Trip Creation
Customer can Also Track the order status from Customer Portal
It help to small & Large size of business to Grow rapidly.
Audit feature help for control Shrinkage.
Easy to login on Dashboard and Hub Ops App.

Overall Shipsy is complete Pakage to deliver good experience to end Customer in the Logistics & Supply chain bus.iness

**What do you dislike about Shipsy?**

As of now nothing which I can mentioned in Dislike but few thinks which Needs Improvement.

Trip loading time Sould be improve.
Bugs Should be fix within 24 Hours.

**What problems is Shipsy solving and how is that benefiting you?**

By using Shipsy visibility on business is very help us to grow our business with rapid speed.
Route planing very easy with Shipsy.
Shipment Tracking Improves our customer experiance.

  ### 7. Unlocking Productivity: A Closer Look at Shipsy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sethuram M. | Analytics Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** August 21, 2023

**What do you like best about Shipsy?**

Visibility and Transparency: Shipsy provides real-time visibility into all aspects of the supply chain, from raw material sourcing to product delivery. This transparency allows for better decision-making and quick response to changes.The New Shipsy BI and Analystics features supports in creating a specialized Data flow suiting the various requirements based on transportation, Perfromance,Demand Planning and Cost

**What do you dislike about Shipsy?**

Heavy integartion challenges with sister SCM softwaressuch as Enterprise Resource Planning (ERP) systems SAP ,. Compatibility issues arise, leading to delays.

**What problems is Shipsy solving and how is that benefiting you?**

Shipsy generates actionable insights from raw data, allowing Control tower to identify trends, optimize processes, and make informed strategic decision in relation to optimization,Demand planning and investigate movement of any Product across the SCM till delivery.The centralized information makes it easier to capitulate and create a comined database for Pan India and easy for Operational purposes.

  ### 8. Great platform for logistics and supply chain management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.)

**Reviewed Date:** January 17, 2024

**What do you like best about Shipsy?**

It has one of the best support team. They quickly respond and fix if there are any issues.
Their have developed beautiful dashboard and detailed reports which help me to analyse the performance of fleet.

**What do you dislike about Shipsy?**

Some time due to large number of fleet, the platform takes buffering times to get the complete details of fleet.

**What problems is Shipsy solving and how is that benefiting you?**

It helps us to keep track of my vehicle and provide the real time updates with utmost accuracy.
It also provides details analysis of driver performance which help us focus on area of improvement.

  ### 9. Shipsy review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ajay Y. | Deputy Manager- NHQ Operation Control Reliance retail, Enterprise (> 1000 emp.)

**Reviewed Date:** August 21, 2023

**What do you like best about Shipsy?**

Its user frendly TMS system.
Easy to create the multiple report in BI dashboard (analytics)
Smooth & fast tracking for the shipment.
User can save multiple report and schdule to recipient for the automailer.

**What do you dislike about Shipsy?**

Some time site get down or getting error whicle downloading the data from the dashboard panel .

while tracking of the consigment user can not download event label data for that particular shipment without using BI. This need to be devlop for the smooth tracking of the shipment to know history of the consigment.

**What problems is Shipsy solving and how is that benefiting you?**

Its help to upgrade the skill with the new technologies which help for the faster soluation.
Easear to create dashboard and auto mailer scheduler.
Gathering all the information, processing it for analyzing the data.

  ### 10. A simple review pertaining to Shipsy

**Rating:** 3.5/5.0 stars

**Reviewed by:** Prashant S. | Assistant Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 21, 2023

**What do you like best about Shipsy?**

1) Simple & Easy to use
2) Gives a complete overview of a Shipment from First Mile right till the time same is delivered to the CX
3) BI feature is the go-to feature for me

**What do you dislike about Shipsy?**

1) Confusion between Parent CN / Child CN
2) Instead of giving a proper solution of any problem, most of the time we've been only giving / suggested workarounds
3) BI needs a complete overall. BI has a lot of potentials just needs to be executed properly

**What problems is Shipsy solving and how is that benefiting you?**

Shipsy is not just a TMS platform anymore. Its BI feature has been of great use lately. In most of the scenarios, I have very often used Shipsy's BI feature instead of using any other software like Tableau.

  ### 11. Excellent Data Base

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sumit J. | Logistics Department Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** August 17, 2023

**What do you like best about Shipsy?**

Gives you the allaround support and they have the best quality tech engineers who discuss your desired alingnments and gives you what you want . Support executives are also excellent .

**What do you dislike about Shipsy?**

Bugs only which needs to improve . There is some bugs there on SMARTRACK and in the app too , but that can be fixed . So no major comments on this , everything can not be perfect in this era .

**What problems is Shipsy solving and how is that benefiting you?**

Recently we have asked the team to develop few points which we want to add as a feature , In 3 days they developed as well again we have asked them to add few more points , they didnt hesitated and supportively the developed all on time .

  ### 12. Shipsy is better choice in the logistic world

**Rating:** 4.5/5.0 stars

**Reviewed by:** Omar A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 30, 2023

**What do you like best about Shipsy?**

Shipsy is organized production, with easy user interface and very interactive with the user
Have very qualified technical team and have more solution 
The production cover all the parts of the field

**What do you dislike about Shipsy?**

More costly specially with the startup companies 
The support team is weak in the international languages 
More slow in deployment and the addons 
the mobile app in some productions shpuld cover all the operating systems

**What problems is Shipsy solving and how is that benefiting you?**

Shipsy helping me in the B2B and B2C specially in the last-mile and 3pl field
The tracing issues solved and well done good with shipsy 
Also the api-documentation that's covering all parts of the business and the production

  ### 13. Shipsy Product Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vivian A. | Enterprise (> 1000 emp.)

**Reviewed Date:** August 17, 2023

**What do you like best about Shipsy?**

Shipsy user interface or Integration with Shipsy is quite simple and they have a lot of features which come in handy at the time. Shipsy overall is a go-to TMS platform.

**What do you dislike about Shipsy?**

Since Shipsy is being used by many companies, there are at time where it becomes difficult to get a customisable JSON

**What problems is Shipsy solving and how is that benefiting you?**

since Shipsy has integration with major 3PL couriers, any product company can directly integrate with Shipsy to do a booking with 3PL partners. Operations team can also control the allotment of 3pl by maintain the best shipper master directly in Shipsy

  ### 14. Wonderful Platform for TMS & Logistics Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gangesh P. | Supply Chain Operations, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 16, 2023

**What do you like best about Shipsy?**

User Friendly, Everyone Can Use it
We can Track Every event timestamp along with user Name the  against the actions.
Easy to get Analytics/Reports.
Easy to Login on App/Dashboard.

**What do you dislike about Shipsy?**

Not as such which I Dislike but few things can Improve.

Dashboard working good but need to improve App responce time.
Timely product changes Update on Dashboard & App

**What problems is Shipsy solving and how is that benefiting you?**

With Shipsy we Improved our Hyperloacl delivery % also we got complete Visibility on Shipment also Customer get the complete Visibility on his/Her orders.
Easy to focus on other business Goals.

  ### 15. User friendly software with simple interface for LM & MM operations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Yoganand G. | Deputy Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** August 17, 2023

**What do you like best about Shipsy?**

User friendly software with simple interface, ease to use, saves lots of time and manual work. Makes it easy to manage supply chain operations

**What do you dislike about Shipsy?**

Nothing major as of now, User friendly software with simple interface, ease to use, saves lots of time and manual work. Makes it easy to manage supply chain operations

**What problems is Shipsy solving and how is that benefiting you?**

Shipsy is solving from Route planning to handling 3PL tracking and hub operations which benefits Hub managers in managing bulk Shipments. Its user friendly and smart solutions also helps in cost saving and increased efficiency

  ### 16. Prompt deliverables and good support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Pavan R. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 17, 2023

**What do you like best about Shipsy?**

As an organization , Shipsy is ensuring to meet the deliverables and flexible enough to accmodate the enhancements and changes from their end to meet the end objectives of the client.
Aftermath suport that shipsy is providing to client is good and deserves appreciation for that.

**What do you dislike about Shipsy?**

Nothing as of like .Keep the frameworks flexible to hook any changes in future.

**What problems is Shipsy solving and how is that benefiting you?**

1. Logistic management.
2.Status updates to our systems from the delivery partners.
3. Acting as a pass through of data to the dalivery partners.

  ### 17. Great Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ashish C. | Enterprise (> 1000 emp.)

**Reviewed Date:** August 21, 2023

**What do you like best about Shipsy?**

Very approachable staff and provide helpful system environment to work with. User friendly and understandable. Timely updates on tickets is one best part of keeping the stakeholders aligned.

**What do you dislike about Shipsy?**

Nothing major but alot of times there is system slowness being faced or few of the apps have data sync issues which creates issues for real time updates.

**What problems is Shipsy solving and how is that benefiting you?**

Solving the entire shipment transportation logistics, timely 1st mile booking to last mile updations, Data Sync etc

  ### 18. Wonderful tool for FM/LM operations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.)

**Reviewed Date:** August 14, 2023

**What do you like best about Shipsy?**

Shipsy data handling capacity is good than most of the tools in the market.
The tool doesnt lag at all even with running multiple tasks in different tabs. The first and last mile app is quite easy to use for ground coordinators.

**What do you dislike about Shipsy?**

Sometimes it takes too much for driving small change requests, but i am assured that they will soon make it better .
There is not much to dislike.

**What problems is Shipsy solving and how is that benefiting you?**

Shipsy is helping us to do the pickups as well as last mile deliveries in almost all the pincodes we work upon and provide us with their apps and insigts about same for making better business decisions.

  ### 19. Good Software for Last Mile operations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rajesh Kumar K. | Cluster Lead, Enterprise (> 1000 emp.)

**Reviewed Date:** August 17, 2023

**What do you like best about Shipsy?**

User friendly & easly to learn and to guide if we are not in system too.
And all the opertaions in dashboard itself with no Tcodes 

Good Customer Support Team

**What do you dislike about Shipsy?**

Nothing so far & good to use the same with no dislike

**What problems is Shipsy solving and how is that benefiting you?**

Entire data visibilty in one screen , Intransit data of vehicles / Vehicles which are pending for Delivery closure.
Optimisation of Last Mile trips with automated process

  ### 20. Shipsy Midlle Mile reviwe

**Rating:** 5.0/5.0 stars

**Reviewed by:** Syed Hamza Q. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 23, 2023

**What do you like best about Shipsy?**

Middle mile process made easy with the help of shipsy. Able to easily create trip and get the same routed to correct destionation

**What do you dislike about Shipsy?**

There are certain things which needs a bit of improvement like validation on some events

**What problems is Shipsy solving and how is that benefiting you?**

Shipsy is helping us to drive our logistics with ease. A lot of automation which tends to decrease the manual work load

  ### 21. Great technology in last mile Deliveries

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rahul T. | Enterprise (> 1000 emp.)

**Reviewed Date:** November 04, 2023

**What do you like best about Shipsy?**

The middle mile operation and also the last mile deliveries

**What do you dislike about Shipsy?**

nothning as such now we have faced in shipsy

**What problems is Shipsy solving and how is that benefiting you?**

middle mile delivereis

  ### 22. Very supportive team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chaitanya R. | Senior Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 16, 2023

**What do you like best about Shipsy?**

Support team and development support, detailed solution designing, real time prod support team and issue resolving within timelines, deatiled RCA provided, Neeraj, gangesh & deepanshu supports actively

**What do you dislike about Shipsy?**

Bugs in between, tracking failures, checks to be implemented for failure

**What problems is Shipsy solving and how is that benefiting you?**

End to end tracking facility, integrations with 3PL partners for informational flow like invoice, ewaybill . Call outs and SMS triggers to customers

  ### 23. The dependable partners

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sanket S. | Product Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** August 16, 2023

**What do you like best about Shipsy?**

I like that they work hard and smart to make sure that our products are successful.

**What do you dislike about Shipsy?**

Sometimes, turnaround time is a little much.

**What problems is Shipsy solving and how is that benefiting you?**

Shipsy has built the MyDTDC app and continues to make it better for the end user. 
In events of errors while booking, that costs DTDC money, Shipsy solves the error promptly to minimize the loss.

  ### 24. The best platform for logistics support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Megha C. | Enterprise (> 1000 emp.)

**Reviewed Date:** November 03, 2023

**What do you like best about Shipsy?**

The middle mile optimization and deliveries.

**What do you dislike about Shipsy?**

nothing as of now we have faced in shipsy

**What problems is Shipsy solving and how is that benefiting you?**

Last & middle mile delivery

  ### 25. Middle Mile operation is vey Good & Easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kartik  A. | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 29, 2023

**What do you like best about Shipsy?**

the middle mile operation & also the last mile delivery.

**What do you dislike about Shipsy?**

nothing like that as so war we have faced

**What problems is Shipsy solving and how is that benefiting you?**

Last mile delivery

  ### 26. Magnificent platform for logistics

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hamdan  A. | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 27, 2023

**What do you like best about Shipsy?**

Excellect platform however user frendily can make easily the management reports also advisable to logistics coperates and providing best customer service platform

**What do you dislike about Shipsy?**

No such issues till now. Let  we perform & get back

**What problems is Shipsy solving and how is that benefiting you?**

Middle mile deliveries

  ### 27. Great customer support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nayana A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 28, 2023

**What do you like best about Shipsy?**

Middle mile operation and optimisation of shipsy

**What do you dislike about Shipsy?**

Nothing as such issue faced till nowin shipsy

**What problems is Shipsy solving and how is that benefiting you?**

Middle mile operation

  ### 28. SHIPSY - LOGISTICS REVIEW

**Rating:** 5.0/5.0 stars

**Reviewed by:** Saad A. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 28, 2023

**What do you like best about Shipsy?**

Consigment visibility in Shipsy is very good, we can track every single step of the consignment.

**What do you dislike about Shipsy?**

Language option should be available such as Urdu, Arabic

**What problems is Shipsy solving and how is that benefiting you?**

Route Planning is very easy, vehicle management gives an extra advantage.
It is easy to keep a track on consigment journey.

  ### 29. shipsy-logistics review

**Rating:** 5.0/5.0 stars

**Reviewed by:** muhammed  N. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 28, 2023

**What do you like best about Shipsy?**

Route Optimazation
Consignment Tracking
Vendor Management

**What do you dislike about Shipsy?**

Visibility of new development should be improved
App reponse rate should be increased
Should be able to save images with high resolution

**What problems is Shipsy solving and how is that benefiting you?**

Made route planning easy
Able to track conisgnment journey
rate master helps a lot 
hub management

  ### 30. Review Shipsy_TMS & FLM

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sadam H. | Logistics and Supply Chain, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 17, 2023

**What do you like best about Shipsy?**

Many things are good but I want to highlight few things here.
They provide time efficient technology/solution.
User friendly.
Cost efficient.
Shipment Visibility .
Route Optimization
Wonderful Support Team

**What do you dislike about Shipsy?**

Nothing as such about dislike.


As a Shipsy User I request them to resolve production issue within ETA.
Product changes ( UI Changes) update should be inform before release on production/Demo

**What problems is Shipsy solving and how is that benefiting you?**

Using Shipsy we Can able to track Shipment in real time, also we can able to Put some validation on CN level.

Thank you Shipsy...!!

  ### 31. Well team and the product has always been helpful and has resolved matters in good time.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Saptami H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 18, 2023

**What do you like best about Shipsy?**

Well team and the product has always been helpful and has resolved matters in good time.

**What do you dislike about Shipsy?**

NO issues with the shipsy product. all is wuite good.

**What problems is Shipsy solving and how is that benefiting you?**

Helped us in providing details to us and customers in good time and fullfilled requirements as and when required always.

  ### 32. Middle mile

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sharath G. | Salesforce Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 27, 2023

**What do you like best about Shipsy?**

The process in the middle mile and the operations runs smoothly.

**What do you dislike about Shipsy?**

No such things faced till now , Noot Applicable

**What problems is Shipsy solving and how is that benefiting you?**

Middle mild delivery

  ### 33. Middle mile trip process is smooth & easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ebrahim P. | Enterprise (> 1000 emp.)

**Reviewed Date:** August 24, 2023

**What do you like best about Shipsy?**

Process for the Middle mile trips & receiving consignments is what we appriciate as it is easy to understand

**What do you dislike about Shipsy?**

Nothing till! I haven't disliked anything in shipsy till now.

**What problems is Shipsy solving and how is that benefiting you?**

Scanning the orders, receiving process, security or sealing process

  ### 34. "Best Product & Support"

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mohd R. | Enterprise (> 1000 emp.)

**Reviewed Date:** August 24, 2023

**What do you like best about Shipsy?**

Help from support team is excellent.
Easy to use Hub app/Field Ops/Ondemand apps.
Comprehensive ecosystem of integrations across industry useful platforms.
Great support by Customer Support & Growth team on the end-to-end process.

**What do you dislike about Shipsy?**

it's an amazing experience working with the Shipsy team.
Nothing much about dislike.

**What problems is Shipsy solving and how is that benefiting you?**

We are using Shipsy for TMS (FLM/MM).
I like the transparency of tracking Shipment and the efficiency of it.
It has solved our Transportation issues for us.


Thanks Shipsy..!!

  ### 35. It's very easy to operate. It's a fast and accurate application.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rajesh Prasad D. | Enterprise (> 1000 emp.)

**Reviewed Date:** August 17, 2023

**What do you like best about Shipsy?**

This programme is very easy to operate. Very clear & easily understandable.

**What do you dislike about Shipsy?**

Sometimes it gives bug on any specific activity & operation might get stuck till time it's resolution.

**What problems is Shipsy solving and how is that benefiting you?**

Shipsy provides smart operation management system. Saves time & provide accuracy.

  ### 36. Supply chain operations made easy by shipsy.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anoop s. | Cluster Manager Planning , Enterprise (> 1000 emp.)

**Reviewed Date:** August 21, 2023

**What do you like best about Shipsy?**

*Saves Time
* User Friendly.
*Trackning made easier 
*Analysizing supply chain .

**What do you dislike about Shipsy?**

Nothing as if now....................................

**What problems is Shipsy solving and how is that benefiting you?**

Shipsy is solving route planning and 3pl tracknig , Also helpful in hub operations which ease in doing operations .

  ### 37. SHPSY PROCESS IS EASY TO UNDERSTAND

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tanvir L. | Enterprise (> 1000 emp.)

**Reviewed Date:** August 24, 2023

**What do you like best about Shipsy?**

the procss over shipsy is easy to understand & save our time

**What do you dislike about Shipsy?**

not so till now, as I have not faced any issue till in shipsy.

**What problems is Shipsy solving and how is that benefiting you?**

Manual sacning, maintaining proper documention and transparency

  ### 38. Shipsy is an amazing TMS

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rohit V. | Technical Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 18, 2023

**What do you like best about Shipsy?**

Lsst Mile & On Demand Dashboards are of real help

**What do you dislike about Shipsy?**

nothing as of now. Shipsy is helping us resolve our pain points.

**What problems is Shipsy solving and how is that benefiting you?**

Shipsy is helping us solve our transport Management issues very efficiently.

  ### 39. Shipsy reviews

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hussein A. | Enterprise (> 1000 emp.)

**Reviewed Date:** September 21, 2023

**What do you like best about Shipsy?**

Flexibility in applying many actions. Creating Fleets on the platforms automatically. Same for Riders. Additional Tags. Constraints for specific locations. Also type of rider vehicles to give orders based on capacity. Configuration to control the Hubs base on transactions.

**What do you dislike about Shipsy?**

Recently nothing noticed.
Will report if something comes up

**What problems is Shipsy solving and how is that benefiting you?**

Dashboard and Application challenges.

  ### 40. Good base system lot to be covered

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sheetal S. | Enterprise (> 1000 emp.)

**Reviewed Date:** August 18, 2023

**What do you like best about Shipsy?**

Flexibility of system to accommodate business scenarios

**What do you dislike about Shipsy?**

System bugs particularly small ones which should not exist in a standard product and UI could have been more intuitive

**What problems is Shipsy solving and how is that benefiting you?**

Visibility and control

  ### 41. Process flow

**Rating:** 5.0/5.0 stars

**Reviewed by:** Austin Lord T. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 20, 2023

**What do you like best about Shipsy?**

Customised process flow, can be adapted on any logistics business.

**What do you dislike about Shipsy?**

Not available in Arabic and urdu, need local language support

**What problems is Shipsy solving and how is that benefiting you?**

End to End tracking, API connections with multiple vendors

  ### 42. Its been a wonderful journey with Shipsy which i have experienced from the Launch till now

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anirudh S. | Assistant Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** August 17, 2023

**What do you like best about Shipsy?**

Ease of Access and Highly interactive user interface

**What do you dislike about Shipsy?**

It doesnt allow more than 3-4 Queries to be run and breaks down

**What problems is Shipsy solving and how is that benefiting you?**

Better Visibility of the end to end order cycle

  ### 43. Best support in logistics and route planning

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sandeep P. | Assistant Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** August 18, 2023

**What do you like best about Shipsy?**

Easy to use for ground opeartion and user

**What do you dislike about Shipsy?**

Search box not available in dropdown list.

**What problems is Shipsy solving and how is that benefiting you?**

User based platform that provide best service to user for tracking and TMS

  ### 44. very useful, easy to work and easily understandable

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ruchika  P. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 16, 2023

**What do you like best about Shipsy?**

with the help of shipsy easy to understand and also huge data is provided in single click and tracking the shipments to be very easy methods.

**What do you dislike about Shipsy?**

sometime the issue is  to download the data rest all its helpful and good.

**What problems is Shipsy solving and how is that benefiting you?**

with the help of shipsy we can easily track the c/n and also our huge data will be downloded in a single click

  ### 45. Review for Shipsy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Virendra M. | Enterprise (> 1000 emp.)

**Reviewed Date:** August 22, 2023

**What do you like best about Shipsy?**

Solution provided by shipsy for managing transport is good.

**What do you dislike about Shipsy?**

As such there is nothing to dislike.....

**What problems is Shipsy solving and how is that benefiting you?**

Solution provided by shipsy for managing transport is good.

  ### 46. Always getting great and on-time support from the Shipsy team.

**Rating:** 5.0/5.0 stars

**Reviewed by:** SURENDRA P. | Enterprise (> 1000 emp.)

**Reviewed Date:** August 17, 2023

**What do you like best about Shipsy?**

Shipsy Dashboard & Smart track app ( SCD delivery & QR code payment ) &  new look of the customer portal.

**What do you dislike about Shipsy?**

Data sync, sometimes takes time to sync and due to this issue, the actual realtime status is not getting reflected to the customers.

**What problems is Shipsy solving and how is that benefiting you?**

Good support for solving the API & Plugins issue, and it helps us to complete the integration on time.

  ### 47. Wonderful Support & Product_Shipsy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Abhay P. | Enterprise (> 1000 emp.)

**Reviewed Date:** August 24, 2023

**What do you like best about Shipsy?**

Almost 3PL partners already onboarded with Shipsy so it easy to choose carriers partner for our business .
Order allocation on Ondemand app, 
Cash reconciliation after Trip completion.

**What do you dislike about Shipsy?**

It's difficult to use BI for new users.Some times they are doing unplanned UI Changes.

**What problems is Shipsy solving and how is that benefiting you?**

3PL allocation ,Cash flow management ,
Better Visibility & Control on business.

  ### 48. its a great experience working on shipsy

**Rating:** 4.0/5.0 stars

**Reviewed by:** Shwarnika  S. | Enterprise (> 1000 emp.)

**Reviewed Date:** August 18, 2023

**What do you like best about Shipsy?**

it provides live solutions and i am very happy to use it in my business needs

**What do you dislike about Shipsy?**

sometimes its server is down and we don't know what is the exact solution for this

**What problems is Shipsy solving and how is that benefiting you?**

its helps me in my job for booking and delivery purpose also it helps me to analyze the performance through the report.

  ### 49. Shipsy Product experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Feroz S. | Assistant Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 30, 2023

**What do you like best about Shipsy?**

It helps us in routing the orders very smoothly & creates a good flow for the logistic department.

**What do you dislike about Shipsy?**

Nothing as of now. will report if anything comes up.

**What problems is Shipsy solving and how is that benefiting you?**

It solves finding customer location very smoothly through proper longitude & latitude of customer address.

  ### 50. Good Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** August 21, 2023

**What do you like best about Shipsy?**

Provides valid and usefull information 
Allows to search by various values

**What do you dislike about Shipsy?**

Doesn't gives freedom to view integration logs in bulk

**What problems is Shipsy solving and how is that benefiting you?**

Helps us check various shipments at given point of time
Also allows to figure out issues if AWB is not generated
Provides information like route Id etc


## Shipsy Discussions
  - [we would like have interface between our ERP (SAP) and SPOT (for trading) with Shipsy - this needs to be discussed once we have received approval to subscribe to Shipsy.](https://www.g2.com/discussions/we-would-like-have-interface-between-our-erp-sap-and-spot-for-trading-with-shipsy-this-needs-to-be-discussed-once-we-have-received-approval-to-subscribe-to-shipsy) - 1 comment, 1 upvote
  - [What is the use of Shipsy?](https://www.g2.com/discussions/what-is-the-use-of-shipsy) - 1 comment
  - [What does Shipsy do?](https://www.g2.com/discussions/what-does-shipsy-do) - 1 comment

- [View Shipsy pricing details and edition comparison](https://www.g2.com/products/shipsy-shipsy/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-12+10%3A15%3A39+-0500&secure%5Bsession_id%5D=9d390a58-8f29-4c03-8873-6f36cb76d80f&secure%5Btoken%5D=dde8d26386c71dfd5224330794a5f8b49d83dd0581a3d996df9d6a26ab79f08b&format=llm_user)

## Shipsy Features
**Routing**
- Master Routing
- Default Routes
- Route Assignment

**Management - Multicarrier Parcel Management Solutions**
- Third-Party Integration - Multicarrier Parcel Management Solutions
- Label Printing - Multicarrier Parcel Management Solutions
- Multiple Carriers - Multicarrier Parcel Management Solutions
- Customer Information Database - Multicarrier Parcel Management Solutions
- Flexible Billing - Multicarrier Parcel Management Solutions
- Shipping Management - Multicarrier Parcel Management Solutions

**Carrier Management**
- Carrier Information
- Evaluation
- Performance

**Supply Chain Operations**
- Warehousing
- Transportation
- Inventory Management

**Fleet Optimization**
- Load Optimization
- Route Planning
- Carrier Selection
- Tracking

**Labels**
- Label Printing
- Return labels
- Bar codes

**Visibility**
- Search
- Temperature Alerts
- Shipment Tracking
- Order-Level Visibility
- ETA
- Geofencing

**Dispatching**
- Route optimization
- Auto dispatch
- Order management

**Scheduling**
- Master Schedule
- Constraints
- Adjustments
- ETA

**Delivery**
- Flows
- Alerts
- Inventory
- Modes

**Freight Modes**
- Definitions
- Pricing
- Selection

**Customer Management**
- Customer Portal
- Visibility
- Billing

**Visibility**
- Notifications
- ETAs
- In Transit

**Order management**
- Order tracking
- E-commerce integrations
- Manage orders
- Order Status

**Customer portal**
- Status updates
- Real-time driver tracking
- Customer communication
- Customer feedback
- Delivery customization

**Optimization**
- Priorities
- Real Time
- Dynamic Routing

**Customer Management**
- Customer Portal
- Quotes

**Analytics**
- KPIs
- Dashboards
- Custom Reports

**Transportation**
- Modes
- Freight Invoice
- Planning

**Carrier and rate management**
- Quick rate comparison
- Vendor availability
- Flat rate services

**Driver tools**
- Delivery rescheduling
- Proof of delivery
- Onboarding
- Adaptive deliveries

**Analytics**
- Performance
- Time & Costs
- Productivity

**Integrations**
- Warehouse management systems
- ERP Systems
- Accounting

**Inventory management**
- Low stock alerts
- Automated inventory orders
- Assign suppliers

**Workflow Automation**
- Rating
- Dispatch and Tender
- Invoice Management
- Digital Document Reconciliation

**Reports**
- Delivery metrics
- Heat maps
- Driver rating

**Analytics**
- Performance
- Driver performance
- Actionable insights

**Reports**
- Shipment reports
- Unshipped products

**Network Management**
- Automated Onboarding

**Performance**
- KPIs
- Benchmarking

**Platform**
- Data quality
- Languages
- Configurable Notifications

## Top Shipsy Alternatives
  - [FarEye](https://www.g2.com/products/fareye/reviews) - 4.8/5.0 (254 reviews)
  - [project44](https://www.g2.com/products/project44/reviews) - 4.7/5.0 (680 reviews)
  - [Descartes MacroPoint](https://www.g2.com/products/descartes-macropoint/reviews) - 4.7/5.0 (848 reviews)

