Verified User in Construction
UC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Competitive Shipping Rates, but Label Billing and Adjustments Are Hard to Track"
3/5
What do you like best about ShipStation?

Their shipping rates make them competitive Review collected by and hosted on G2.com.

What do you dislike about ShipStation?

They purchase many of the shipping labels through stamps.com which has caused several complications. You need to browse through several web pages to see what you have been charged for the labels and to find cost adjustments to your shipments. This has caused problems with out accounting. Review collected by and hosted on G2.com.

Verified User in Manufacturing
UM
Verified User in Manufacturing
Small-Business (50 or fewer emp.)
"Fast, Consistent Shipping with Great Automatic Tracking Emails"
4.5/5
What do you like best about ShipStation?

Very fast to ship from and it makes for consistent shipping and receiving experience for our customers. Automatic emails are great as well for sharing tracking info. Review collected by and hosted on G2.com.

What do you dislike about ShipStation?

Sometimes connecting to the CRM can be a bit tricky, as it sometimes takes some time to connect. Review collected by and hosted on G2.com.

Mamdoh N.
MN
Mamdoh N.
Operations Manager
Small-Business (50 or fewer emp.)
"Feature-Rich and Fast, but Pricey API access"
3.5/5
What do you like best about ShipStation?

It is easily the most feature-rich shipment management app out there. It integrates well, and works fast. Review collected by and hosted on G2.com.

What do you dislike about ShipStation?

It isn't the cheapest option, especially if you require API access. UI looks cluttered. Review collected by and hosted on G2.com.

Mark C.
MC
Mark C.
Chief Snacking Officer - CEO
Small-Business (50 or fewer emp.)
"Works Really Well and Easy for the Whole Team"
5/5
What do you like best about ShipStation?

It works really well and is easy for everyone on the team to use. Review collected by and hosted on G2.com.

What do you dislike about ShipStation?

It's gone down during some busy times but that's rare. Overall I love it Review collected by and hosted on G2.com.

KH
Kevin H.
owner
Small-Business (50 or fewer emp.)
"Good Program That Got Too Expensive For Me"
3.5/5
What do you like best about ShipStation?

It has integrations with GlobalPost which is the best international shipping option I have found. Review collected by and hosted on G2.com.

What do you dislike about ShipStation?

The cost is still the main issue. Like so many small companies that get bought up, it just becomes a

game to squeeze higher $$ from users. Review collected by and hosted on G2.com.

PW
Paul W.
IT Director
Small-Business (50 or fewer emp.)
"Effortless Shipping and Savings"
5/5
What do you like best about ShipStation?

ShipStation hooks to everything and makes shipping easy. I even like how much we save on shipping using ShipStation. We use the mobile app and use ShipStation to verify orders as well. Customer support is great at answering any questions we have quickly. Setting up ShipStation was easy as it just plugs quick and easy in to Shopify and Amazon. Simplifying the shipping we do on a daily basis. ShipAtation has become a crucial part to our company. Review collected by and hosted on G2.com.

What do you dislike about ShipStation?

Not everything printable is customizable. Review collected by and hosted on G2.com.

Colby R.
CR
Colby R.
Small-Business (50 or fewer emp.)
"Effortless Shipping Label Creation from Home"
4/5
What do you like best about ShipStation?

I really appreciate how I can create quick shipping labels right at home with ShipStation. I don't have to wait in any lines, and everything I need gets done from the comfort of my home. I value the ease of creating shipping labels, and the initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about ShipStation?

N/A Review collected by and hosted on G2.com.

Gary H.
GH
Gary H.
Owner
Small-Business (50 or fewer emp.)
"Simple and easy to use... kinda"
4/5
What do you like best about ShipStation?

Really like the platform... when it works! Constantly drops the API connection between it and my WooCommerce store. Shopify got booted months ago, but I think that's more of shopify pushing their shipping service than anything. Review collected by and hosted on G2.com.

What do you dislike about ShipStation?

Really on the fence whether I'll keep it. I may drop my WooCommerce store and drop shipstation as well. I think paying 9.95 a month is not too bad though, does come in handy when I was using it for both stores. Also is one hell of an accounting tool when all of the sales are in the system. Not anymore. Review collected by and hosted on G2.com.

Gayle W.
GW
Gayle W.
"Streamlined Shipping with Excellent Integration"
4.5/5
What do you like best about ShipStation?

I have been using ShipStation for about six years and appreciate its capability to seamlessly integrate with our POS system and manage online shipping need. One of the things I love about ShipStation is its ease of use, from setting it up initially to its day-to-day operations, it has been very smooth. The quick shipment features, ability to create labels promptly, and securing good shipping rates effectively streamline our shipping logistics. It handles tracking and sends out confirmation updates efficiently which significantly helps with customer communication. The address validation and alerting our customers about the status of their shipments are very useful features. I value the quick calculation and purchase of shipping labels, especially from UPS. Additionally, the feature that allows us to generate labels and retrospectively check on shipments for our customers extends our business efficiency. Moreover, staying competitive with pricing is crucial for us, and ShipStation meets this need effectively. I am also pleased with the reporting structure, which aids in our business management. Overall, ShipStation significantly simplifies the processes of our online e-commerce shipping. Review collected by and hosted on G2.com.

What do you dislike about ShipStation?

I feel that ShipStation could improve by offering more options for best purchase decisions. Review collected by and hosted on G2.com.

ES
Ellen S.
"Effortless Bulk Shipping Made Easy"
5/5
What do you like best about ShipStation?

I appreciate the smooth and straightforward setup experience with ShipStation, thanks to the assistance of their representative. I love how ShipStation handles bulk shipping efficiently, particularly in generating shipping labels using a thermal printer, which simplifies the process of preparing packages for the United States Postal Service pick up the next day. The capability to upload addresses into the system for label creation significantly enhances my operations, especially for managing up to 400 shipments in a single day. I value the integration with Excel, which streamlines data processes by eliminating the need for manual address entry and enabling the generation of reports with tracking information for customer communication. The ease of shipping procedures, from uploading addresses to printing labels and preparing them for postal service collection, makes ShipStation a remarkable tool. These features are crucial, and this ease of use is a key reason why I would choose to repurchase and recommend ShipStation to others, warranting my rating of 10 on the likelihood of recommending it. Review collected by and hosted on G2.com.

What do you dislike about ShipStation?

There is nothing I don't like about ShipStation Review collected by and hosted on G2.com.