AV
Ashleigh V.
Small-Business (50 or fewer emp.)
"Easy Label Creation, Helpful Carrier Price Insights"
4/5
What do you like best about ShipStation?

I used ShipStation when needing multiple shipping labels, and it helped with saving time making shipping labels. It was pretty easy to work with, and I really liked that it showed all the different prices for each shipping carrier. This feature helps us determine if we should ship via USPS or UPS. The initial setup was pretty easy. Review collected by and hosted on G2.com.

What do you dislike about ShipStation?

I really don't like that we have to pay monthly. Everything seems to be subscription based these days. Review collected by and hosted on G2.com.

Laurie E.
LE
Laurie E.
Owner
Small-Business (50 or fewer emp.)
"Better Prices Than UPS Direct for Shipping Labels"
4/5
What do you like best about ShipStation?

better prices than UPS direct. would like to set a default of no insurance ever Review collected by and hosted on G2.com.

What do you dislike about ShipStation?

It wants to be my procurement system tracking inventory and sales. I have so many other procurement channels, I just need simple assistance with shipping labels. Review collected by and hosted on G2.com.

Cody C.
CC
Cody C.
Small-Business (50 or fewer emp.)
"Streamlined Shipping, Cost Savings"
5/5
What do you like best about ShipStation?

I like ShipStation for its ability to have multiple shipping options and the convenience of seeing which one is cheapest or fastest. It's great that the platform keeps all shipping services in one place, which saves me a ton of time. I also appreciate that comparing rates directly on ShipStation saves money. The initial setup was very easy too. Review collected by and hosted on G2.com.

What do you dislike about ShipStation?

Nothing Review collected by and hosted on G2.com.

KW
Kelsey W.
Wholesale account manager
Mid-Market (51-1000 emp.)
"Streamlined Shipping with Room for Integration"
4/5
What do you like best about ShipStation?

I like ShipStation because of its convenience and how it streamlines all the retail orders to one location. It's easy to edit and use, and our shipping department uses it with ease as well. The initial setup process was easy with no major problems. Review collected by and hosted on G2.com.

What do you dislike about ShipStation?

It is not integrated back, so when we edit an order, it needs to be edited in all systems. You also need to make sure you adjust the ship dates in the correct locations. Review collected by and hosted on G2.com.

Matt L.
ML
Matt L.
Owner
Media Production
Small-Business (50 or fewer emp.)
"Fast and easy way to manage our shipping workflow"
5/5
What do you like best about ShipStation?

The software continues to innovate and update quickly. We have added several new businesses, and incorporating them into the workflow is fast and helps maintain our professional image. Review collected by and hosted on G2.com.

What do you dislike about ShipStation?

We still occasionally need to kill and restart ShipStation Connect to get it to recognize our label printer and scale. I would like to see this resolved in a more robust fashion. When it works, it's fantastic. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Excellent Shipping Console - Ship it All"
5/5
What do you like best about ShipStation?

easy integration to existing DHL/FEDEX/UPS accounts, great rates on shipping via shipstation account Review collected by and hosted on G2.com.

What do you dislike about ShipStation?

hard to reach customer service, long wait times for email correspondence Review collected by and hosted on G2.com.

angela p.
AP
angela p.
Small-Business (50 or fewer emp.)
"Effortless Shipping with Seamless Integration"
5/5
What do you like best about ShipStation?

I use ShipStation to ship out books through Amazon and TikTok Shop, and I find it very easy to use. The software automatically brings the orders into one platform and allows for the creation of labels very quickly and easily. The initial setup was very easy as well, and I found customer support to be easy to work with. I have no issues with ShipStation. Review collected by and hosted on G2.com.

What do you dislike about ShipStation?

The limit of orders per month. Review collected by and hosted on G2.com.

JM
J M.
Owner
Small-Business (50 or fewer emp.)
"Great Express Shipping Rates and Easy Option Comparison"
4.5/5
What do you like best about ShipStation?

Shipping costs for express services are great and ability to quickly review all available options for the exact package being sent makes shipping easy. Review collected by and hosted on G2.com.

What do you dislike about ShipStation?

Monthly fees are high for low volume shippers. Review collected by and hosted on G2.com.

Shino B.
SB
Shino B.
Director of Admin
Small-Business (50 or fewer emp.)
"One of the best portals out there"
3.5/5
What do you like best about ShipStation?

I haven't seen any new updates that draw my attention or are useful in our work flow but I appreciate things continue to work without having to change anything on our end. Review collected by and hosted on G2.com.

What do you dislike about ShipStation?

Login issues haven't happened for a while, can login by going to the previous link now. Review collected by and hosted on G2.com.

Mike M.
MM
Mike M.
Shipping Mgr
Mid-Market (51-1000 emp.)
"Fair Pricing and a Better Plan Structure Overall"
4/5
What do you like best about ShipStation?

fair price, I like the new price plan structure. still having problems with Amazon shipping integration. there could be a few thing I'd tweak to work better, but overall, it's a good platform Review collected by and hosted on G2.com.

What do you dislike about ShipStation?

not sure, there are a few things I'd like to see tweaked Review collected by and hosted on G2.com.