Allows us to choose the best shipping partner for our orders. Review collected by and hosted on G2.com.

Shipstation connect and OCDB intergation is too complex for users without tech skills. These extensions should be services in the backround vs apps that need to be restarted everytime the computer power cycles. Review collected by and hosted on G2.com.

Very easy to navigate, butit does take a little time to learn all the options. Once you get a feel for the way things work, it extremely efficient and user firendly. Also,customer supporet has been very good. Review collected by and hosted on G2.com.

LOTS OF OPTIONS.. takes a bit of time to learn where things are. Review collected by and hosted on G2.com.

The support is great. If I have an issue I can't resolve, it is so easy to start a support chat and get one on one help that is not scripted. They can usually help me solve my issue very quickly. Love the ability to price compare between different carriers. Review collected by and hosted on G2.com.

There have been some downtime in the past that was related to Shipstation's system which you just have to be patient and wait for the fix. Usually fixed within a few hours. Review collected by and hosted on G2.com.

I enjoy using ShipStation because it is like one-stop shipping. I have numerous shipping carriers to choose from and the layout of the information and items shipped is easy to navigate on their website. Customer service is wonderful and they have solved many shipping issues every time I call them it is worth it because they manage our account with ease. Then if it is a process that I need to manage on the account, they send an email with the written instructions. I use ShipStation daily to ship my packages and I like that an email is generated to the customer with the tracking information. Review collected by and hosted on G2.com.

I like least about ShipStation is when I do have to call in and ask a question it can take more than 20 min for a person to respond to the call. Review collected by and hosted on G2.com.

The best thing about shipstation is that it keeps me on track when it comes to shipping out my orders. I can organize them by date to make sure the oldest orders are not neglected. I can identify when a buyer has mutiple orders so I can save on shipping fees. If I'm unable to fulfill an order completely, I can split the order and still have the remaining items in the system. When a shipping lable is purchased, that information is automatically updated on my selling channels and a email is sent to the buyer. If there is an issue, for example with my printer, I have the ability to look up the order and reship the label, which isn't an option for all sources that provide shipping labels. Being able to create my own presets is something I love. I do not have to repeatedly weigh every product or look it up on a chart because the presets allow me to type in a quick shortcut key to bypass that process. These features help take away a lot of the stress of having to remember and create self notes. It has really helped me improve my business and buyers have noticed.

I've already recommended it to a family member who has their own online business. Review collected by and hosted on G2.com.

There are a few areas where shipstation can use improvements. One of the biggest pet peeves is the color coding for the age of an order. An order changes to red after 24 hours. Every seller has their own processing time for what they do so being able to set your own color coding for when an order goes from green to red would be recommended. It takes away from the significance of the age color if my processing time is 5 to 10 business days and shipstation has it turn from green to red after day 1.

Another minor annoyance occurs when you use the batch feature. If I create a batch a click the "create+print label" button in the sidebar, the labels will print but the batch will remain on the list. If I click the "create+print label" button at the top the list will go away (as wanted) showing those orders are no longer of my queue of orders to do. I do not know if that glitch has been fixed recently, but having 2 buttons that are intended to do the same thing, but react differently can be bothersome. Review collected by and hosted on G2.com.

We didn't plan it this way, but ShipStation is at the core of our business. It handles incoming orders from the website, chooses the shipping services, prints the labels, and sends tracking info to customers and fulfillment info back to the website. That's a lot of critical stuff already handled!

Without ShipSttion, it's fair to say that we could not ship worldwide with just two people in the company. Review collected by and hosted on G2.com.

Even though we have a plugin for WooCommerce, it is not fully effective. It can't display ShipStation's own negotiated shipping rates on our website, which would help increase international orders and ShipStation's own shipping. We hope they'll get to that the way they have with Shopify, Magento, etc.

Also...this is weird...there's a short browser timeout. When we've been away for more than 10 mins, we need to refresh the browser or ShipStation will hang instead of returning rates & shipping labels. A small issue once you develop the refresh habit, but a rather pervasive bug. Review collected by and hosted on G2.com.

Ship Station is very easy to complete order and ship out all of our parts everyday. On average we send out 200-300 packages a day and Ship Station does not slow us down like other shipping programs we have used in the past. The ability to check on pricing between different shipping carriers really allows us to find the cheapest or quickest option depending on our customers wants. Also the integration we use with our order database is smooth and really allows our customers and our team keep an accuarte record of each order. Review collected by and hosted on G2.com.

The down falls we find with Ship Station mostly come from the connection with our printers. Our label printer and packing slip printer get discounted on average once a day. However, after reconnecting we are back to shipping in minutes. Review collected by and hosted on G2.com.

hipstation is a powerful shipping management platform that has revolutionized the way our shipping operations are handled. It boasts an intuitive and user-friendly interface, and its layout is well-organized, allowing us to quickly access essential features such as order management, label creation, and tracking information. The clean design and logical workflow contribute to a seamless user experience.

One of Shipstation's standout features is its robust order management system. We can effortlessly import orders from multiple sales channels, including popular e-commerce platforms like Shopify, Amazon, and eBay. The platform automatically syncs order details, streamlining the entire process and reducing the risk of errors. Additionally, the ability to create custom rules and automation helps businesses save time and improve efficiency.

Shipstation's automation features are a game-changer for our business. We can set up rules to automate tasks such as assigning shipping methods, generating labels, and sending tracking notifications. This level of customization not only saves time but also ensures accuracy and consistency in shipping operations.

In conclusion, Shipstation is a comprehensive shipping management platform that offers a wide range of features to streamline our shipping operations. Review collected by and hosted on G2.com.

While Shipstation excels in many areas, there are a few areas where improvements could be made. We have occasional glitches or slow loading times, which can be frustrating during peak periods. However, it's worth noting that Shipstation has improved its platform during our period of use. Review collected by and hosted on G2.com.

I love ShipStation. Once you get the hang of it, it's so easy to use. I like the rates tool, as it let's me quickly see all of the shipping prices and speeds for all of the carriers I use. Review collected by and hosted on G2.com.

Honestly I haven't had any issues with it so far and I have no complaints. Review collected by and hosted on G2.com.

deep search function useful. I can find hard-to-find orders.

I like the new shipments feature which is much better than the "split order" function that proceeded it and complicated exports. Review collected by and hosted on G2.com.

It does not fully integrate with my company's ecommerce platform (network solutions). We have an manual import daily.

sending someone a return label to a different "from" address different from our company always puts our company name in company field. So a residential address I direct the return label too automatically puts our company's name on the label even if I leave blank or put jibberish. Review collected by and hosted on G2.com.