--- title: ShipStation Reviews meta\_title: 'ShipStation Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 588 reviews by the users' company size, role or industry to find out how ShipStation works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 588 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Supply Chain & Logistics url: https://www.g2.com/categories/supply-chain-logistics --- ### ShipStation Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users praise the **ease of use** in ShipStation, enjoying seamless integration and smooth daily shipping operations. [(10 mentions)](https://www.g2.com/products/shipstation/reviews?filters%5Bsentiment_snippet%5D=1743073&qs=pros-and-cons#reviews) Users value the **easy integrations** with various systems, enhancing efficiency and streamlining shipping processes effortlessly. [(8 mentions)](https://www.g2.com/products/shipstation/reviews?filters%5Bsentiment_snippet%5D=2327966&qs=pros-and-cons#reviews) Users value ShipStation's **seamless integrations** , enhancing efficiency and simplifying their online shipping processes effectively. [(8 mentions)](https://www.g2.com/products/shipstation/reviews?filters%5Bsentiment_snippet%5D=2327973&qs=pros-and-cons#reviews) Users value the **excellent ecommerce integration** of ShipStation, making shipment management seamless and efficient across platforms. [(6 mentions)](https://www.g2.com/products/shipstation/reviews?filters%5Bsentiment_snippet%5D=1743320&qs=pros-and-cons#reviews) Users find the **shipping options and automations** of ShipStation invaluable for streamlining their shipping workflows. [(6 mentions)](https://www.g2.com/products/shipstation/reviews?filters%5Bsentiment_snippet%5D=1743996&qs=pros-and-cons#reviews) Users lament ShipStation's **high costs and lack of support** , feeling exploited and frustrated by policy changes. [(6 mentions)](https://www.g2.com/products/shipstation/reviews?filters%5Bsentiment_snippet%5D=1747007&qs=pros-and-cons#reviews) Users face **poor customer support** with slow responses and unhelpful solutions, leading to frustration and broken systems. [(6 mentions)](https://www.g2.com/products/shipstation/reviews?filters%5Bsentiment_snippet%5D=1743655&qs=pros-and-cons#reviews) Users find the **limited payment options** on ShipStation restrictive, impacting their overall purchasing flexibility. [(4 mentions)](https://www.g2.com/products/shipstation/reviews?filters%5Bsentiment_snippet%5D=1742412&qs=pros-and-cons#reviews) Users find the **complexity** of setting up ShipStation features challenging, necessitating customer support assistance frequently. [(3 mentions)](https://www.g2.com/products/shipstation/reviews?filters%5Bsentiment_snippet%5D=1743640&qs=pros-and-cons#reviews) Users find ShipStation **not user-friendly** , citing clunky interface, slow performance, and frustrating customer support experiences. [(3 mentions)](https://www.g2.com/products/shipstation/reviews?filters%5Bsentiment_snippet%5D=1742928&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of ShipStation ##### 1. Ease of Use Users praise the **ease of use** in ShipStation, enjoying seamless integration and smooth daily shipping operations. [ See 10 mentions ](https://www.g2.com/products/shipstation/reviews?filters%5Bsentiment_snippet%5D=1743073&qs=pros-and-cons#reviews) See Related User Reviews ![Matt L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matt L.") ML Matt L. Small-Business (50 or fewer emp.) 5.0/5 "Fast and easy way to manage our shipping workflow" What do you like about ShipStation? The software continues to innovate and update quickly. We have added several new businesses, and incorporating them into the workflow is fast and help ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 4.0/5 "Love the product" What do you like about ShipStation? I can easily change the ship from location. I also enjoy being able to compare rates easily. ##### 2. Easy Integrations Users value the **easy integrations** with various systems, enhancing efficiency and streamlining shipping processes effortlessly. [ See 8 mentions ](https://www.g2.com/products/shipstation/reviews?filters%5Bsentiment_snippet%5D=2327966&qs=pros-and-cons#reviews) See Related User Reviews CC CherylAnn C. Small-Business (50 or fewer emp.) 5.0/5 "Seamless Experience" What do you like about ShipStation? I love all the integrations, and the money saved from guessing which shipping modality to choose. KH Kevin H. Small-Business (50 or fewer emp.) 3.5/5 "Good Program That Got Too Expensive For Me" What do you like about ShipStation? It has integrations with GlobalPost which is the best international shipping option I have found. ##### 3. Integrations Users value ShipStation's **seamless integrations** , enhancing efficiency and simplifying their online shipping processes effectively. [ See 8 mentions ](https://www.g2.com/products/shipstation/reviews?filters%5Bsentiment_snippet%5D=2327973&qs=pros-and-cons#reviews) See Related User Reviews CC CherylAnn C. Small-Business (50 or fewer emp.) 5.0/5 "Seamless Experience" What do you like about ShipStation? I love all the integrations, and the money saved from guessing which shipping modality to choose. KH Kevin H. Small-Business (50 or fewer emp.) 3.5/5 "Good Program That Got Too Expensive For Me" What do you like about ShipStation? It has integrations with GlobalPost which is the best international shipping option I have found. ##### 4. Ecommerce Integration Users value the **excellent ecommerce integration** of ShipStation, making shipment management seamless and efficient across platforms. [ See 6 mentions ](https://www.g2.com/products/shipstation/reviews?filters%5Bsentiment_snippet%5D=1743320&qs=pros-and-cons#reviews) See Related User Reviews ![Ana B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ana B.") AB Ana B. Small-Business (50 or fewer emp.) 4.5/5 "ShipStation simplifies multi‑carrier shipping" What do you like about ShipStation? Easy shipment management across multiple carriers. Strong automation rules that save time on order fulfillment tasks. Excellent integration with ![B T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "B T.") BT B T. Small-Business (50 or fewer emp.) 5.0/5 "Excellent option for order shipping" What do you like about ShipStation? Never let me down, it is basically a set it and forget it link from my website to our shipping platform. It integrates all the different accounts/rate ##### 5. Shipping Management Users find the **shipping options and automations** of ShipStation invaluable for streamlining their shipping workflows. [ See 6 mentions ](https://www.g2.com/products/shipstation/reviews?filters%5Bsentiment_snippet%5D=1743996&qs=pros-and-cons#reviews) See Related User Reviews ![Rushi B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rushi B.") RB Rushi B. Small-Business (50 or fewer emp.) 5.0/5 "Strong Shipping Options and Ever-Improving Automations" What do you like about ShipStation? Shipping options are a strong point. The built-in shipping carriers, along with the ability to bring your own contract, are really helpful for both sm ![Ana B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ana B.") AB Ana B. Small-Business (50 or fewer emp.) 4.5/5 "ShipStation simplifies multi‑carrier shipping" What do you like about ShipStation? Easy shipment management across multiple carriers. Strong automation rules that save time on order fulfillment tasks. Excellent integration with ### 5 Cons or Disadvantages of ShipStation ##### 1. Expensive Users lament ShipStation's **high costs and lack of support** , feeling exploited and frustrated by policy changes. [ See 6 mentions ](https://www.g2.com/products/shipstation/reviews?filters%5Bsentiment_snippet%5D=1747007&qs=pros-and-cons#reviews) See Related User Reviews ![Gary H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gary H.") GH Gary H. Small-Business (50 or fewer emp.) 4.0/5 "Simple and easy to use... kinda" What do you dislike about ShipStation? Really on the fence whether I'll keep it. I may drop my WooCommerce store and drop shipstation as well. I think paying 9.95 a month is not too bad t ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 2.5/5 "Once great, now falling behind other platforms" What do you dislike about ShipStation? No new features that aren't on other platforms for cheaper; lack of customer support or knowledge base. ##### 2. Poor Customer Support Users face **poor customer support** with slow responses and unhelpful solutions, leading to frustration and broken systems. [ See 6 mentions ](https://www.g2.com/products/shipstation/reviews?filters%5Bsentiment_snippet%5D=1743655&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 2.5/5 "Once great, now falling behind other platforms" What do you dislike about ShipStation? No new features that aren't on other platforms for cheaper; lack of customer support or knowledge base. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Effortless and Simple Process" What do you dislike about ShipStation? Only means of customer support contact is through email. If you try calling, you are place on hold for a very long time until you give up! ##### 3. Limited Options Users find the **limited payment options** on ShipStation restrictive, impacting their overall purchasing flexibility. [ See 4 mentions ](https://www.g2.com/products/shipstation/reviews?filters%5Bsentiment_snippet%5D=1742412&qs=pros-and-cons#reviews) See Related User Reviews ![Eitan N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eitan N.") EN Eitan N. Small-Business (50 or fewer emp.) 4.0/5 "Easy - all order import from ebay " What do you dislike about ShipStation? Discounts are nothing special, login is slow and reports are very lackluster ![Gayle W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gayle W.") GW Gayle W. 4.5/5 "Streamlined Shipping with Excellent Integration" What do you dislike about ShipStation? I feel that ShipStation could improve by offering more options for best purchase decisions. ##### 4. Complexity Users find the **complexity** of setting up ShipStation features challenging, necessitating customer support assistance frequently. [ See 3 mentions ](https://www.g2.com/products/shipstation/reviews?filters%5Bsentiment_snippet%5D=1743640&qs=pros-and-cons#reviews) See Related User Reviews ![Ana B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ana B.") AB Ana B. Small-Business (50 or fewer emp.) 4.5/5 "ShipStation simplifies multi‑carrier shipping" What do you dislike about ShipStation? Some advanced automation features can be confusing to set up initially. Reporting capabilities are basic compared to dedicated BI tools. SW Sue W. 4.5/5 "Saves Time with Efficient Order Sync, But Lacks Master Shipment Support" What do you dislike about ShipStation? I find the initial setup with ShipStation a bit complicated. Linking accounts like Etsy and Amazon requires customer support assistance, as doing it i ##### 5. Not User-Friendly Users find ShipStation **not user-friendly** , citing clunky interface, slow performance, and frustrating customer support experiences. [ See 3 mentions ](https://www.g2.com/products/shipstation/reviews?filters%5Bsentiment_snippet%5D=1742928&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 2.5/5 "Great Odoo Integration, But Interface Needs Improvement" What do you dislike about ShipStation? Interface is a bit clunky. Not very intuitive at times. ![Mike U.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mike U.") MU Mike U. Small-Business (50 or fewer emp.) 0.0/5 "ShipStation Just Lost a Long-Time Customer" What do you dislike about ShipStation? I’ve been a loyal customer of ShipStation since 2015—nearly a decade of paying for their service without issue. But this past week has been a nightmar AV Ashleigh V. Small-Business (50 or fewer emp.) 4/22/2026 "Easy Label Creation, Helpful Carrier Price Insights" 4/5 What do you like best about ShipStation? I used ShipStation when needing multiple shipping labels, and it helped with saving time making shipping labels. It was pretty easy to work with, and I really liked that it showed all the different prices for each shipping carrier. This feature helps us determine if we should ship via USPS or UPS. The initial setup was pretty easy. Review collected by and hosted on G2.com. What do you dislike about ShipStation? I really don't like that we have to pay monthly. Everything seems to be subscription based these days. Review collected by and hosted on G2.com. What problems is ShipStation solving and how is that benefiting you? I use ShipStation to save time making shipping labels and decide between USPS and UPS with its pricing comparison feature. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Laurie E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Laurie E.") LE Laurie E. Owner Small-Business (50 or fewer emp.) 5/5/2026 "Better Prices Than UPS Direct for Shipping Labels" 4/5 What do you like best about ShipStation? better prices than UPS direct. would like to set a default of no insurance ever Review collected by and hosted on G2.com. What do you dislike about ShipStation? It wants to be my procurement system tracking inventory and sales. I have so many other procurement channels, I just need simple assistance with shipping labels. Review collected by and hosted on G2.com. What problems is ShipStation solving and how is that benefiting you? Shipstation cut my shipping costs per month by 305 Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Cody C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cody C.") CC Cody C. Small-Business (50 or fewer emp.) 4/28/2026 "Streamlined Shipping, Cost Savings" 5/5 What do you like best about ShipStation? I like ShipStation for its ability to have multiple shipping options and the convenience of seeing which one is cheapest or fastest. It's great that the platform keeps all shipping services in one place, which saves me a ton of time. I also appreciate that comparing rates directly on ShipStation saves money. The initial setup was very easy too. Review collected by and hosted on G2.com. What do you dislike about ShipStation? Nothing Review collected by and hosted on G2.com. What problems is ShipStation solving and how is that benefiting you? ShipStation speeds up the shipping process and saves money. It lets me compare multiple shipping options in one place, saving time and allowing me to choose the cheapest or fastest rates. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite KW Kelsey W. Wholesale account manager Mid-Market (51-1000 emp.) 3/10/2026 "Streamlined Shipping with Room for Integration" 4/5 What do you like best about ShipStation? I like ShipStation because of its convenience and how it streamlines all the retail orders to one location. It's easy to edit and use, and our shipping department uses it with ease as well. The initial setup process was easy with no major problems. Review collected by and hosted on G2.com. What do you dislike about ShipStation? It is not integrated back, so when we edit an order, it needs to be edited in all systems. You also need to make sure you adjust the ship dates in the correct locations. Review collected by and hosted on G2.com. What problems is ShipStation solving and how is that benefiting you? ShipStation makes it easier to ship directly to customers and print shipping labels. It streamlines all retail orders to one location, is easy to edit and use, making it convenient for our shipping department. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Matt L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matt L.") ML Matt L. Owner Media Production Small-Business (50 or fewer emp.) 11/17/2023 "Fast and easy way to manage our shipping workflow" 5/5 What do you like best about ShipStation? The software continues to innovate and update quickly. We have added several new businesses, and incorporating them into the workflow is fast and helps maintain our professional image. Review collected by and hosted on G2.com. What do you dislike about ShipStation? We still occasionally need to kill and restart ShipStation Connect to get it to recognize our label printer and scale. I would like to see this resolved in a more robust fashion. When it works, it's fantastic. Review collected by and hosted on G2.com. What problems is ShipStation solving and how is that benefiting you? It makes it super easy to calcuate shipping costs and quickly figure out the most cost effective solution. Being able to quickly compare prices from multiple shippers is a life saver. Review collected by and hosted on G2.com. Show More 1/22/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Small-Business (50 or fewer emp.) 11/14/2023 "Excellent Shipping Console - Ship it All" 5/5 What do you like best about ShipStation? easy integration to existing DHL/FEDEX/UPS accounts, great rates on shipping via shipstation account Review collected by and hosted on G2.com. What do you dislike about ShipStation? hard to reach customer service, long wait times for email correspondence Review collected by and hosted on G2.com. What problems is ShipStation solving and how is that benefiting you? consolidating into 1 platform, saving huge amounts of time in booking shipments, printing labels, and voiding all from the same page Review collected by and hosted on G2.com. Show More 7/15/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![angela p.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "angela p.") AP angela p. Small-Business (50 or fewer emp.) 4/17/2026 "Effortless Shipping with Seamless Integration" 5/5 What do you like best about ShipStation? I use ShipStation to ship out books through Amazon and TikTok Shop, and I find it very easy to use. The software automatically brings the orders into one platform and allows for the creation of labels very quickly and easily. The initial setup was very easy as well, and I found customer support to be easy to work with. I have no issues with ShipStation. Review collected by and hosted on G2.com. What do you dislike about ShipStation? The limit of orders per month. Review collected by and hosted on G2.com. What problems is ShipStation solving and how is that benefiting you? ShipStation brings orders into one platform and creates labels quickly and easily. It's very easy to use. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic JM J M. Owner Small-Business (50 or fewer emp.) 4/23/2026 "Great Express Shipping Rates and Easy Option Comparison" 4.5/5 What do you like best about ShipStation? Shipping costs for express services are great and ability to quickly review all available options for the exact package being sent makes shipping easy. Review collected by and hosted on G2.com. What do you dislike about ShipStation? Monthly fees are high for low volume shippers. Review collected by and hosted on G2.com. What problems is ShipStation solving and how is that benefiting you? With shipping costs escalating, finding the cheapest way to ship results in higher profit. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Shino B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shino B.") SB Shino B. Director of Admin Small-Business (50 or fewer emp.) 10/20/2022 "One of the best portals out there" 3.5/5 What do you like best about ShipStation? I haven't seen any new updates that draw my attention or are useful in our work flow but I appreciate things continue to work without having to change anything on our end. Review collected by and hosted on G2.com. What do you dislike about ShipStation? Login issues haven't happened for a while, can login by going to the previous link now. Review collected by and hosted on G2.com. What problems is ShipStation solving and how is that benefiting you? Being able to have 3PL fulfillment or have another company sell and fulfill their products directly by using automation rules, so there aren't much manual work to make these things happen on a regular basis. Review collected by and hosted on G2.com. Show More 2/4/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Mike M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mike M.") MM Mike M. Shipping Mgr Mid-Market (51-1000 emp.) 4/10/2026 "Fair Pricing and a Better Plan Structure Overall" 4/5 What do you like best about ShipStation? fair price, I like the new price plan structure. still having problems with Amazon shipping integration. there could be a few thing I'd tweak to work better, but overall, it's a good platform Review collected by and hosted on G2.com. What do you dislike about ShipStation? not sure, there are a few things I'd like to see tweaked Review collected by and hosted on G2.com. What problems is ShipStation solving and how is that benefiting you? it's a fairly streamlined ship process Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Top-Rated Alternatives [ ![Easyship](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Easyship") Easyship 4.4/5(179) ](https://www.g2.com/products/easyship/reviews) [ ![Sendcloud](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sendcloud") Sendcloud 4.5/5(156) ](https://www.g2.com/products/sendcloud/reviews) [ ![Shippo](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shippo") Shippo 4.2/5(77) ](https://www.g2.com/products/shippo-shippo/reviews) [ View All Alternatives ](https://www.g2.com/products/shipstation/competitors/alternatives) ##### Categories on G2 [Shipping](https://www.g2.com/categories/shipping)[Drop Shipping](https://www.g2.com/categories/drop-shipping) ##### Explore More [Best auto dialer software with CRM integration](https://www.g2.com/discussions/best-auto-dialer-software-with-crm-integration-what-s-your-opinion)[Which jobsite management platforms provide mobile functionality to capture images and update task statuses in real time during site visits?](https://www.g2.com/discussions/which-jobsite-management-platforms-provide-mobile-functionality-to-capture-images-and-update-task-statuses-in-real-time-during-site-visits)[Which content creation tool integrates with design software?](https://www.g2.com/discussions/which-content-creation-tool-integrates-with-design-software) [What are the highest-rated financial audit solutions for audit teams completing comprehensive testing within compressed timelines?](https://www.g2.com/discussions/what-are-the-highest-rated-financial-audit-solutions-for-audit-teams-completing-comprehensive-testing-within-compressed-timelines%20)[Which AP software integrates best with ERP systems?](https://www.g2.com/discussions/which-ap-software-integrates-best-with-erp-systems)[Pros and Cons Details](https://www.g2.com/products/shipstation/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)