NN
Neen N.
Small-Business (50 or fewer emp.)
"ShipRocket is market leader in logistics solutions"
4.5/5
What do you like best about ShipRocket?

The most helpful about Shiprocket is that it offers all shipping solutions under one panel, we can get the details and prices of all courier services within the single panel of Shiprocket. Also, the prices and quotations of this are very competitive as compared to other shipping providers. Review collected by and hosted on G2.com.

What do you dislike about ShipRocket?

The least about Shiprocket is that we are getting too much weight related issues upon the shipment/courier we sent and for that we need to pay later some extra money. Review collected by and hosted on G2.com.

Parampreet S.
PS
Parampreet S.
Audit Assistant
Accounting
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Efficent and affordable shipping solutions"
4.5/5
What do you like best about ShipRocket?

The best thing i like about ship rocket is that its user friendly platform, extensive delivery network , flexible payment options and best pricing. It also provides real time tracking updates which help businesses to manage their shipping operations more effective and efficiently Review collected by and hosted on G2.com.

What do you dislike about ShipRocket?

The one thing which i dont like about ship rocket is their limited international coverage , shiprocket delivery network is primarily focused on domestic shipping in india so its international reach is limited compared to ither logistics providers and another thing i experienced while using shiprocket is that it is sometimes difficult reaching support representative or getting timely response about concerns and inquires Review collected by and hosted on G2.com.

Anshul k.
AK
Anshul k.
Systems Engineer
Small-Business (50 or fewer emp.)
"A very goof platform to send couriers at affordable prices"
5/5
What do you like best about ShipRocket?

The best thing about shiprocket is that it gives you options and prices from different courier services, and then you can send packages based on your preferences/prices/customer reviews/availability Review collected by and hosted on G2.com.

What do you dislike about ShipRocket?

Sometimes the response times are not that great, and the package gets delayed.

Their UI is complicated and needs a bit of understanding. The first time I tried to place the order, I was so confused that I was just about to give up. Review collected by and hosted on G2.com.

Shubham T.
ST
Shubham T.
Small-Business (50 or fewer emp.)
"Get your shipment delivered in few days."
5/5
What do you like best about ShipRocket?

Their pickup process is speedy. Even you can track the shipment status via using web link or mobile application. It's mobile app is really easy to use. Review collected by and hosted on G2.com.

What do you dislike about ShipRocket?

Sometimes price is expensive. I suggest to reduce on pricing by 10-20 %. Over all I am a happy user of this app. Sending my shipments across the country. Review collected by and hosted on G2.com.

Ayan B.
AB
Ayan B.
Software Engineer
Small-Business (50 or fewer emp.)
"Good shipping mediator but not the best in service"
3.5/5
What do you like best about ShipRocket?

Most helpful thing about shiprocket is that you don't have to leave your home to go to a shipping company office to ship your product. At the comfort of your home one can book the service and the package is then taken care of. You have a variety of options to choose on the courier partner according to your needs and the type of parcel. Review collected by and hosted on G2.com.

What do you dislike about ShipRocket?

Sometimes the pickup guy doesn't even come to pickup the parcel and you are stuck for many days. Happened with my friend, her order was not picked up even after 1 month. And they were not giving the refund also for this. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Lost my order worth thousands - won't take responsibility"
0/5
What do you like best about ShipRocket?

I like the fact that the platform is fairly easy to use and it acts as an aggregator for all shipping companies. So instead of going out and individually dealing with multiple companies, you're dealing with one. Review collected by and hosted on G2.com.

What do you dislike about ShipRocket?

I have had multiple negative experiences but the biggest is the fact that they cannot track return orders. I'm an electronics seller, so my products are high-value itmes (laptops, RAMs, GPUs etc). I'm currently awaiting some RAMs that Shiprocket's partners couldn't delivered and was moved to RTO, and the biggest is a customer-returned Macbook that is currently missing worth a large amount and ShipRocket has closed their investigation without taking any responsibility. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Shiprocket Review after 2 Years of operation for shipments at multiple ecom stores"
4/5
What do you like best about ShipRocket?

Best part about it is that shiprocket gives us multuple shiping agents at one place without any minimum order unlike if you go to each individually Review collected by and hosted on G2.com.

What do you dislike about ShipRocket?

Shiprocket's rates for a new ecom startup is higher than others but if you do good no of orders then they will call yu can you can negotiate rates. Review collected by and hosted on G2.com.

Shraddha S.
SS
Shraddha S.
Recruitment Associate
Small-Business (50 or fewer emp.)
"Best courier service with multiple options in one platform."
5/5
What do you like best about ShipRocket?

As i had started my online business of fashion jewelry, i continuously need the courier partner, as a business owner i would definitely suggest this platform for shipping and delivery. Pricing is worth value and on time delivery. Review collected by and hosted on G2.com.

What do you dislike about ShipRocket?

Nothing, it's just perfect i loved everything about shiprocket. The multiple shipping partner allows you to compare between the time of delivery and the money. It's the perfect platform. Review collected by and hosted on G2.com.

HF
Huzaifa F.
Chief IP Counsel
Law Practice
Mid-Market (51-1000 emp.)
"Must have logistics solution for e-commerce businesses"
4.5/5
What do you like best about ShipRocket?

The Shiprocket software has a professionally managed and automated dashboard, given various insights and data on all orders shipped and pending. This software is reliable and saves a lot of time and effort in coordination for last mile delivery logistics for a growing startup like ours Review collected by and hosted on G2.com.

What do you dislike about ShipRocket?

Response times are not great - in the rare cases we've faced issues, they take at least 1-2 days to respond and fix the same, without escalation. Pricing is competitive but there are cheaper, reliable alternatives so may switch Review collected by and hosted on G2.com.

himanshu j.
HJ
himanshu j.
Lead - Analytics
Mid-Market (51-1000 emp.)
"ShipRocket: The one stop solution for all your freight management services"
5/5
What do you like best about ShipRocket?

ShopRocket has a cloud-based logistics and shipping platform which helps in tracking, identifying and comparing the best logistics and supply chain vendors to partner with basis the geo-location, COD and reverse logistics needs Review collected by and hosted on G2.com.

What do you dislike about ShipRocket?

The only problem with ShipRocket is with the third-party vendors for services, also for some locations the services are absent and integration with domestic software and ERP is very challenging Review collected by and hosted on G2.com.