Aviral G.
AG
Aviral G.
Lead Financial Analyst
Small-Business (50 or fewer emp.)
"Best shipping solution partner for my E-commerce Store"
4.5/5
What do you like best about ShipRocket?

It is not easy for a startup to handle shipping problems with multiple courier partners, keeping track of daily shipments. Shiprocket is all in one solution.

They offer amazing api which integrates with any e-commerce website which makes it possible to provide tracking option to the customer without leaving website.

They also offers prebuilt tracking system, which is hosted like your-business-name.shiprocket.co and you can really customize the logo and footnotes to hive your brand like theme.

They also send sms notificatios to customers which is really helping us to reduce RTO and NDR management is a bonus on that.

Their rate compare calculator offers best rates from multiple courier channels and their AI makes it easy to compare and find best courier pincodes specifically! Review collected by and hosted on G2.com.

What do you dislike about ShipRocket?

Weight dispute is very high in shiprocket, after a certain parcels we face this issue. They just put this additional burden on customer.

To justify the case they ask us to provide parcel photographs and exact dimensions of the box. This is not easy for a business to keep photographs of each parcel and track of them to produce at the time of dispute or end of the year.

Sometimes it lags on customer support as well, the team doesn't hear and provide response on time. However this happened with me a year back, maybe they have improved it now.

Also their offers are for acquisition of new customers only. They even sends sms and notification to existing customers whom they won't give the offers actually. Review collected by and hosted on G2.com.

NR
Nitin R.
Technical Specialist
Mid-Market (51-1000 emp.)
"Budget friendly Shipping Platform"
5/5
What do you like best about ShipRocket?

We can ship anything as per the described weight and goods condition to anywhere in the country with good shipping cost with this app. We can ship wuth different available couriers in the location by booking from shiprocket. Review collected by and hosted on G2.com.

What do you dislike about ShipRocket?

Short distance shipping cost is high as compared to long distance. Ticketing help options of shiprocket is bit slower and frustrating. App notifications and advertisement are very much high. Review collected by and hosted on G2.com.

VK
Vinayak K.
I
Small-Business (50 or fewer emp.)
"Best shipping solution for your business"
5/5
What do you like best about ShipRocket?

1) It can be integrated with any software or ERP with API e.g. Vin Eretail etc

2) Once integrated with software, it automatically fetch best suitable courier for the shipment and assign AWB number automatically.

3) It helps to select best courier for shipment based on destination, weight, dimension etc and reduce transportation cost. Review collected by and hosted on G2.com.

What do you dislike about ShipRocket?

I don't see any point to dislike Shiprocket. Review collected by and hosted on G2.com.

SP
Surendra P.
Warehouse Supervisor
Small-Business (50 or fewer emp.)
"Smart shipping solution for your organization"
5/5
What do you like best about ShipRocket?

It helps to select best suitable courier based on destination, weight, dimension at the time of packing and generate AWB automatically.

If offers best shipping rate for shipment by comparing dozens of couriers.

We can select preferred courier also. Review collected by and hosted on G2.com.

What do you dislike about ShipRocket?

I don't have any point to dislike Shiprocket. Review collected by and hosted on G2.com.

Rahul S.
RS
Rahul S.
Chief Operating Officer
Small-Business (50 or fewer emp.)
"Best Shipping Partner for Indian market"
4/5
What do you like best about ShipRocket?

A really good user interface with exceptional customer care. They have covered almost every shipping provider in the country and offering special pricing. I think there is no other good alternative for this at the moment in the Indian market, the quality can be compared with ShipStation Review collected by and hosted on G2.com.

What do you dislike about ShipRocket?

This is a personal experience. At the beginning of choosing this service, we made some shipments with ShipRocket and was given an estimated pick up and delivery but the pickup was not done on the same day but in the next and the crazy part is that we had to followup with the pickup executive all the time which was really hard for a busy business where the whole point was to make this easier. So the bad side of this for me is something they need to look at the service partners they choose Review collected by and hosted on G2.com.

AS
Alok Kumar S.
L
Mid-Market (51-1000 emp.)
"Shipping Made Easy"
5/5
What do you like best about ShipRocket?

Goods shipping made easy with this app. We can ship our goods easily with different courier partners from anywhere. Pricing is cost-effective and budget-friendly. Easy booking, tracking and managing through app. Review collected by and hosted on G2.com.

What do you dislike about ShipRocket?

There is no cons I have found except delayed customer service till now. International shipping is not possible. All looks good except that. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
UF
Verified User in Food & Beverages
Small-Business (50 or fewer emp.)
"Best Logistics solution even for startups"
5/5
What do you like best about ShipRocket?

Shiprocket is extremely easy to use, UI is friendly and the best part is that there are multiple delivery partners to choose from to ensure the flow of pick up and deliver is seamless and back up plans are available in case one is out of service for any reason. Review collected by and hosted on G2.com.

What do you dislike about ShipRocket?

The wallet recharge option should have open fields to input any amount instead of just round figures like 200,500 etc. Review collected by and hosted on G2.com.

Aryan J.
AJ
Aryan J.
Founder & CEO
Small-Business (50 or fewer emp.)
"Best shipping solution"
5/5
What do you like best about ShipRocket?

Best shipping solution with all in one awesome Dashboard and low charges. Easy to ship all over India without any issue. Review collected by and hosted on G2.com.

What do you dislike about ShipRocket?

Till now didn't find anything troubling me! Hope to get flawless services in the future as well. Review collected by and hosted on G2.com.

Verified User in Business Supplies and Equipment
UB
Verified User in Business Supplies and Equipment
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Awesome Experience and Best Services"
5/5
What do you like best about ShipRocket?

I have been using shiprocket since last 1 year this is User Friendly, Cost Effective, most convenient way to handle the logistics in an organised manner. Customer support system is also very much responsive and getting instant solutions. Easy booking, tracking and tracing facilities at a single tip on mobile application. I appreciate them and with all the best to them. Review collected by and hosted on G2.com.

What do you dislike about ShipRocket?

There is nothing to dislike and I support them in all manner. Keep it up. Review collected by and hosted on G2.com.

Charan N.
CN
Charan N.
Software developer (Customer Experience) intern
Small-Business (50 or fewer emp.)
"ShipRocket Review"
4.5/5