--- title: ShipRocket Reviews meta\_title: 'ShipRocket Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 109 reviews by the users' company size, role or industry to find out how ShipRocket works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 109 scale: '5' date\_modified: '2026-08-09' parent\_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- ### ShipRocket Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of ShipRocket, simplifying logistics and shipping processes for their businesses. [(8 mentions)](https://www.g2.com/products/shiprocket/reviews?filters%5Bsentiment_snippet%5D=1832059&qs=pros-and-cons#reviews) Users value the **easy integrations** of ShipRocket, enhancing logistics management with multiple e-commerce platforms effortlessly. [(6 mentions)](https://www.g2.com/products/shiprocket/reviews?filters%5Bsentiment_snippet%5D=1832415&qs=pros-and-cons#reviews) Users value ShipRocket for its **seamless integration and wide courier network** , streamlining logistics and enhancing shipping efficiency. [(6 mentions)](https://www.g2.com/products/shiprocket/reviews?filters%5Bsentiment_snippet%5D=1830921&qs=pros-and-cons#reviews) Users appreciate the **seamless multi-courier integration** , enabling automatic selection of the best delivery options for every order. [(4 mentions)](https://www.g2.com/products/shiprocket/reviews?filters%5Bsentiment_snippet%5D=1830852&qs=pros-and-cons#reviews) Users highlight the **fast shipping** of ShipRocket, allowing for quick and efficient logistics management across various platforms. [(4 mentions)](https://www.g2.com/products/shiprocket/reviews?filters%5Bsentiment_snippet%5D=1831014&qs=pros-and-cons#reviews) Users experience **delivery delays** and inconsistent tracking updates, impacting overall satisfaction with ShipRocket's services. [(4 mentions)](https://www.g2.com/products/shiprocket/reviews?filters%5Bsentiment_snippet%5D=1832397&qs=pros-and-cons#reviews) Users experience **delivery delays** and inconsistent tracking, leading to frustration, especially for remote areas and international shipping. [(3 mentions)](https://www.g2.com/products/shiprocket/reviews?filters%5Bsentiment_snippet%5D=1832285&qs=pros-and-cons#reviews) Users note **shipping limitations** with slow return management and longer onboarding for international deliveries affecting overall satisfaction. [(3 mentions)](https://www.g2.com/products/shiprocket/reviews?filters%5Bsentiment_snippet%5D=1832179&qs=pros-and-cons#reviews) Users find the **poor customer support** of ShipRocket frustrating, citing slow responses and scripted messages. [(2 mentions)](https://www.g2.com/products/shiprocket/reviews?filters%5Bsentiment_snippet%5D=1832106&qs=pros-and-cons#reviews) Users report **shipping issues** with delays in delivery times and tracking updates, especially in remote areas. [(2 mentions)](https://www.g2.com/products/shiprocket/reviews?filters%5Bsentiment_snippet%5D=1832191&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of ShipRocket ##### 1. Ease of Use Users appreciate the **ease of use** of ShipRocket, simplifying logistics and shipping processes for their businesses. [ See 8 mentions ](https://www.g2.com/products/shiprocket/reviews?filters%5Bsentiment_snippet%5D=1832059&qs=pros-and-cons#reviews) See Related User Reviews ![Ganavi K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ganavi K.") GK Ganavi K. Small-Business (50 or fewer emp.) 5.0/5 "Shiprocket Makes Remote Shipping Easy with Fast Support and Smooth Integrations" What do you like about ShipRocket? We use shiprocket mainly whenever we get a order from non- serviceable areas where other courier don't reach. its easy to book a shipment even for r ![Aditya K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aditya K.") AK Aditya K. Small-Business (50 or fewer emp.) 4.5/5 "Effortless Shipping with Great Integration" What do you like about ShipRocket? I find ShipRocket incredibly valuable because it aggregates multiple courier partners into a single platform, simplifying logistics for businesses of ##### 2. Easy Integrations Users value the **easy integrations** of ShipRocket, enhancing logistics management with multiple e-commerce platforms effortlessly. [ See 6 mentions ](https://www.g2.com/products/shiprocket/reviews?filters%5Bsentiment_snippet%5D=1832415&qs=pros-and-cons#reviews) See Related User Reviews ![Ganavi K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ganavi K.") GK Ganavi K. Small-Business (50 or fewer emp.) 5.0/5 "Shiprocket Makes Remote Shipping Easy with Fast Support and Smooth Integrations" What do you like about ShipRocket? We use shiprocket mainly whenever we get a order from non- serviceable areas where other courier don't reach. its easy to book a shipment even for r ![Aditya K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aditya K.") AK Aditya K. Small-Business (50 or fewer emp.) 4.5/5 "Effortless Shipping with Great Integration" What do you like about ShipRocket? I find ShipRocket incredibly valuable because it aggregates multiple courier partners into a single platform, simplifying logistics for businesses of ##### 3. Shipping Management Users value ShipRocket for its **seamless integration and wide courier network** , streamlining logistics and enhancing shipping efficiency. [ See 6 mentions ](https://www.g2.com/products/shiprocket/reviews?filters%5Bsentiment_snippet%5D=1830921&qs=pros-and-cons#reviews) See Related User Reviews ![Aditya K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aditya K.") AK Aditya K. Small-Business (50 or fewer emp.) 4.5/5 "Effortless Shipping with Great Integration" What do you like about ShipRocket? I find ShipRocket incredibly valuable because it aggregates multiple courier partners into a single platform, simplifying logistics for businesses of ![Omar S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Omar S.") OS Omar S. Small-Business (50 or fewer emp.) 5.0/5 "Secure shipping for our high-value Oud collections" What do you like about ShipRocket? The ability to assign ''priority'' or ''Secure'' Shipping services for orders above a certain Value. ##### 4. Carrier Selection Users appreciate the **seamless multi-courier integration** , enabling automatic selection of the best delivery options for every order. [ See 4 mentions ](https://www.g2.com/products/shiprocket/reviews?filters%5Bsentiment_snippet%5D=1830852&qs=pros-and-cons#reviews) See Related User Reviews ![Aditya K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aditya K.") AK Aditya K. Small-Business (50 or fewer emp.) 4.5/5 "Effortless Shipping with Great Integration" What do you like about ShipRocket? I find ShipRocket incredibly valuable because it aggregates multiple courier partners into a single platform, simplifying logistics for businesses of ![Abdullah A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abdullah A.") AA Abdullah A. Small-Business (50 or fewer emp.) 5.0/5 "Transformed our abaya business from local to national" What do you like about ShipRocket? The seamless multi-courier integration. We ship delicate embroidered abayas that need careful handling, Now we can choose the best courier for each or ##### 5. Fast Shipping Users highlight the **fast shipping** of ShipRocket, allowing for quick and efficient logistics management across various platforms. [ See 4 mentions ](https://www.g2.com/products/shiprocket/reviews?filters%5Bsentiment_snippet%5D=1831014&qs=pros-and-cons#reviews) See Related User Reviews ![Aditya K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aditya K.") AK Aditya K. Small-Business (50 or fewer emp.) 4.5/5 "Effortless Shipping with Great Integration" What do you like about ShipRocket? I find ShipRocket incredibly valuable because it aggregates multiple courier partners into a single platform, simplifying logistics for businesses of ![Abdullah A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abdullah A.") AA Abdullah A. Small-Business (50 or fewer emp.) 5.0/5 "Transformed our abaya business from local to national" What do you like about ShipRocket? The seamless multi-courier integration. We ship delicate embroidered abayas that need careful handling, Now we can choose the best courier for each or ### 5 Cons or Disadvantages of ShipRocket ##### 1. Delays Users experience **delivery delays** and inconsistent tracking updates, impacting overall satisfaction with ShipRocket's services. [ See 4 mentions ](https://www.g2.com/products/shiprocket/reviews?filters%5Bsentiment_snippet%5D=1832397&qs=pros-and-cons#reviews) See Related User Reviews ![Ganavi K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ganavi K.") GK Ganavi K. Small-Business (50 or fewer emp.) 5.0/5 "Shiprocket Makes Remote Shipping Easy with Fast Support and Smooth Integrations" What do you dislike about ShipRocket? Some deliveries to remote areas take longer than expected. and sometimes tracking and delivery updates are delayed. ![Omar S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Omar S.") OS Omar S. Small-Business (50 or fewer emp.) 5.0/5 "Secure shipping for our high-value Oud collections" What do you dislike about ShipRocket? Insurance claims for damaged high-value items can be a slow process. ##### 2. Delivery Delays Users experience **delivery delays** and inconsistent tracking, leading to frustration, especially for remote areas and international shipping. [ See 3 mentions ](https://www.g2.com/products/shiprocket/reviews?filters%5Bsentiment_snippet%5D=1832285&qs=pros-and-cons#reviews) See Related User Reviews ![Ganavi K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ganavi K.") GK Ganavi K. Small-Business (50 or fewer emp.) 5.0/5 "Shiprocket Makes Remote Shipping Easy with Fast Support and Smooth Integrations" What do you dislike about ShipRocket? Some deliveries to remote areas take longer than expected. and sometimes tracking and delivery updates are delayed. SU Syed M U. Mid-Market (51-1000 emp.) 5.0/5 "A reliable with logistics partner for a fast growing fashion brand" What do you dislike about ShipRocket? International shipping onboarding took longer than expected. For a brand with global demand, faster setup for across-border deliveries would be ideal. ##### 3. Shipping Limitations Users note **shipping limitations** with slow return management and longer onboarding for international deliveries affecting overall satisfaction. [ See 3 mentions ](https://www.g2.com/products/shiprocket/reviews?filters%5Bsentiment_snippet%5D=1832179&qs=pros-and-cons#reviews) See Related User Reviews ![Abdullah A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abdullah A.") AA Abdullah A. Small-Business (50 or fewer emp.) 5.0/5 "Transformed our abaya business from local to national" What do you dislike about ShipRocket? The return management process feels a bit clunky compared to the forward shipping. SU Syed M U. Mid-Market (51-1000 emp.) 5.0/5 "A reliable with logistics partner for a fast growing fashion brand" What do you dislike about ShipRocket? International shipping onboarding took longer than expected. For a brand with global demand, faster setup for across-border deliveries would be ideal. ##### 4. Poor Customer Support Users find the **poor customer support** of ShipRocket frustrating, citing slow responses and scripted messages. [ See 2 mentions ](https://www.g2.com/products/shiprocket/reviews?filters%5Bsentiment_snippet%5D=1832106&qs=pros-and-cons#reviews) See Related User Reviews ![Aditya K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aditya K.") AK Aditya K. Small-Business (50 or fewer emp.) 4.5/5 "Effortless Shipping with Great Integration" What do you dislike about ShipRocket? Customer support and problem resolution is very slow, with scripted replies through customer support and a lack of telephonic support. ![Shoaib K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shoaib K.") SK Shoaib K. Small-Business (50 or fewer emp.) 5.0/5 "SHIPROCKET logistics revolution" What do you dislike about ShipRocket? One drawback of ShipRocket is occasional delivery delays and inconsistent courier support, which can affect the customer experience. ##### 5. Shipping Issues Users report **shipping issues** with delays in delivery times and tracking updates, especially in remote areas. [ See 2 mentions ](https://www.g2.com/products/shiprocket/reviews?filters%5Bsentiment_snippet%5D=1832191&qs=pros-and-cons#reviews) See Related User Reviews ![Ganavi K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ganavi K.") GK Ganavi K. Small-Business (50 or fewer emp.) 5.0/5 "Shiprocket Makes Remote Shipping Easy with Fast Support and Smooth Integrations" What do you dislike about ShipRocket? Some deliveries to remote areas take longer than expected. and sometimes tracking and delivery updates are delayed. SU Syed M U. Mid-Market (51-1000 emp.) 5.0/5 "A reliable with logistics partner for a fast growing fashion brand" What do you dislike about ShipRocket? International shipping onboarding took longer than expected. For a brand with global demand, faster setup for across-border deliveries would be ideal. ## Top-Rated Alternatives [ ![ShipStation](https://images.g2crowd.com/uploads/product/hd_favicon/35c6c0f9ea321eb6a572a215328dd68f/shipstation.svg "ShipStation") ShipStation 4.3/5(588) ](https://www.g2.com/products/shipstation/reviews) [ ![Shipsy](https://images.g2crowd.com/uploads/product/hd_favicon/410e2585f67ab7b7e2c19f5d23e7c4b5/shipsy-shipsy.svg "Shipsy") Shipsy 4.5/5(158) ](https://www.g2.com/products/shipsy-shipsy/reviews) [ ![Truckstop Load Board](https://images.g2crowd.com/uploads/product/hd_favicon/0b6468798805e5cbec85e199fd49df45/truckstop-load-board.svg "Truckstop Load Board") Truckstop Load Board 4/5(413) ](https://www.g2.com/products/truckstop-load-board/reviews) [ View All Alternatives ](https://www.g2.com/products/shiprocket/competitors/alternatives) SK Shivani K. Small-Business (50 or fewer emp.) 10/26/2023 "Shiprocket is a well-known e-commerce shipping and logistics platform" 4.5/5 What do you like best about ShipRocket? The best and most helpful about Shiprocket is that it is a popular e-commerce shipping as well as logistics platform which makes easier the entire process of managing and fulfilling orders for online business. Using its wide range of shipping solutions and resources, Sprocket has turned into an important resource for e-commerce business owners and companies. Shiprocket's user interface is amazingly user-friendly, which makes it available to users with different numbers of experience in e-commerce and logistics. Navigating the program, handling purchases, as well as tracking shipments is user-friendly. Review collected by and hosted on G2.com. What do you dislike about ShipRocket? Shiprocket mainly targets domestic delivery within India. People trying to find international shipping options might need to look for alternate options. Review collected by and hosted on G2.com. What problems is ShipRocket solving and how is that benefiting you? Shiprocket is a user-friendly as well as feature-rich e-commerce shipping and logistics platform that suits companies planning to improve their order fulfillment procedure. Its wide-ranging courier service network, integration choices, as well as order management resources allow it to be an attractive option for companies of various types. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Pankaj K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pankaj K.") PK Pankaj K. Small-Business (50 or fewer emp.) 2/2/2024 "Works best for all your business needs" 5/5 What do you like best about ShipRocket? We have been using the shiprocket for our organization. It has helped us with minor to major things. As the UI/UX of shiprocket is so simple, it helped us with the help of the customer support team to implement the Shiprocket for our organization. Same made the integration easy. You can have an overview of your business on daily basis. Review collected by and hosted on G2.com. What do you dislike about ShipRocket? nothing to mention that we disliked about shiprocket. Review collected by and hosted on G2.com. What problems is ShipRocket solving and how is that benefiting you? Being a start-up, shiprocket helped us with the order creation, shipment booking and return also the payments of the orders. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Sai C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sai C.") SC Sai C. Associate Software Engineer Small-Business (50 or fewer emp.) 7/25/2023 "A supply chain software which is very useful for both senders and receivers." 3.5/5 What do you like best about ShipRocket? ShipRocket has mobile applications for Android, iOS, and a website that is useful for users to manage their businesses. The dashboard after login consists of all user account info, orders, shipments, and amount details. The navigation between the screens is simple and smooth. The UI and UX of ShipRocket are attractive and understandable. ShipRocket also offers a premium version to upgrade ourselves from the basic plan, We can load the amount into the wallet which can be used for deliveries/orders. We will get every update to our mail like invoice, status, tracking, etc., They also offer an AI-based smart assistant which helps in communication. Overall as a user, I recommend ShipRocket to others for sure. Review collected by and hosted on G2.com. What do you dislike about ShipRocket? One issue I face while using ShipRocket's wallet is that sometimes the money doesn't reflect in the wallet but money gets deducted. Apart from this, I like ShipRocket well. Review collected by and hosted on G2.com. What problems is ShipRocket solving and how is that benefiting you? When a member wants to ship a product that weighs more from one place to another place that is far away with affordable cost, ShipRocket is the one-stop solution for all shipping. As ShipRocket offers different delivery services with different modes of transport. One can choose the mode and partner to ship with. Apart from this ShipRocket offers discounts for users which helps to ship more. As a user/receiver, It's benefitting me to send parcels to relatives and to receive them from different places. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite MK MIRAJ K. Small-Business (50 or fewer emp.) 8/3/2023 "Shiprocket has significantly simplified our whole shipping process" 4.5/5 What do you like best about ShipRocket? The best I like about Shiprocket is its integration with multiple courier partners at once, we need not contact courier partners separately. This flexibility enables us to select the most suitable carrier according to aspects like price, delivery speed, and location, making sure the best shipping solutions for diverse customer requirements. Review collected by and hosted on G2.com. What do you dislike about ShipRocket? Although Shiprocket provides a variety of useful attributes, there are areas that might be improved. The platform's integration with international carrier networks could possibly be expanded to provide a more comprehensive global shipping solution. Review collected by and hosted on G2.com. What problems is ShipRocket solving and how is that benefiting you? Shiprocket offers a considerably simplified e-commerce shipping procedure. The capability to select from various courier partners and shipping options has allowed us to focus on a diverse customer base while optimizing shipping prices. Automated label generation has eradicated manual jobs and decreased the risk of errors, leading to a lot more efficient order fulfillment process. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite HA HEMANT A. Manager Marketing and Advertising Small-Business (50 or fewer emp.) 7/10/2023 "Shiprocket excels in simplifying the shipping process" 4.5/5 What do you like best about ShipRocket? Among the standout top features of Shiprocket is its substantial logistics circle. The platform works with a number of courier partners, enabling companies to gain access to a number of shipping choices at competitive prices. Shiprocket's huge network helps to ensure that companies can easily ship their items throughout various areas, both domestically and internationally, effortlessly and effectivity. The platform gives real-time shipping prices, which allows companies to make informed judgments and select one of the most cost-effective and efficient shipping options. Review collected by and hosted on G2.com. What do you dislike about ShipRocket? Although Shiprocket provides a number of benefits, sometimes the support provided by the Shiprocket is so slow, especially during peak hours in a week and we need to wait a long to get the resolution of our issues. Review collected by and hosted on G2.com. What problems is ShipRocket solving and how is that benefiting you? Shiprocket stands out as a trustworthy as well as feature-rich shipping and fulfillment solution for our company. Using its substantial logistics network, user-friendly user interface, effective monitoring and visibility, automation features, and value-added services, Shiprocket enables us to enhance our shipping procedures, and increase customer satisfaction. Shiprocket offers the required resources and tools to streamline the shipping and delivery procedures and provide a flawless customer experience. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite SS SHEETAL S. Manager Marketing and Advertising Small-Business (50 or fewer emp.) 7/2/2023 "Efficient Shipping Solutions with Shiprocket" 4.5/5 What do you like best about ShipRocket? The user interface of the Shiprocket dashboard is user-friendly and simple to get around. From order management to monitoring shipments, all things are easily arranged, enabling me to maintain track of my shipments very easily. The program additionally integrates effortlessly with popular e-commerce programs like Shopify and WooCommerce, making it possible for me to streamline my operations effectively. Review collected by and hosted on G2.com. What do you dislike about ShipRocket? Even though the customer support team at Shiprocket is mostly very helpful and experienced, there has been situations wherever response times had been more slowly than estimated. Improving the quickness of replies and making sure of constant support accessibility might improve the overall customer experience. Review collected by and hosted on G2.com. What problems is ShipRocket solving and how is that benefiting you? With use of Shiprocket's all-in-one platform, it makes all the shipping procedures easy, which makes it simple and effective. From order management to label creation and monitoring, it is all totally easily arranged into their user-friendly dashboard. This simplification has saved us precious time and energy, which allows us to pay attention to some other tasks of our organization. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Apparel & Fashion](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Apparel & Fashion") UA Verified User in Apparel & Fashion Small-Business (50 or fewer emp.) 9/14/2023 "Everything that has to do with Logistics, Support & Tech is wrong with ShipRocket" 0/5 What do you like best about ShipRocket? Easy to get onboarded on their platform. Review collected by and hosted on G2.com. What do you dislike about ShipRocket? Ship Rocket is not meant for small businesses. Picking - The data and Tech have an issue. often the 3PL courier do not receive the data due to API issues and while the customer would see oy for pickup, no one would show up for days, courier partner claiming they have not received any pickup info. COD - COD is transferred after a lot many days and if you want YOUR MONEY to be returned within 2 days, SHIPROCKET wants a % of cash handling. This is after you pay COD fees! Pretty bad for small businesses. Attempts - Even if you raise a ticket specifically stating when to attempt, there is no adherence. Escalations handling - Extremely Extremely poor and a waste of time. No one cares and if you are lucky they may pretend to care. Even after escalations, nothing would change, the issue would still take tons of time as they are slow and lack control over their own logistics partners. RTO - They claim 15 days RTO in case undelivered after they charge as much as forward fees. Small businesses that operate lean cannot really survive with this kind of expensive yet very poorly managed operations from ShipRocket. Rating Couriers - This purely bought by courier companies is not the truest reflection of service. Limited Courier Partners - They don't have enough partners who would compete with good service, the 3PLS are lousy and often misbehave when questioned on SLA. I hope Nimbus Post and other competitors really make it difficult for Ship Rocket to operate with this bad service quality. Review collected by and hosted on G2.com. What problems is ShipRocket solving and how is that benefiting you? Logistics - Last mile & Middle mile deliveries with COD option Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Mohana K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mohana K.") MK Mohana K. Software Engineer Mid-Market (51-1000 emp.) 6/22/2023 "A logistics and shipping software solution which makes my life easier." 4/5 What do you like best about ShipRocket? I use ShipRocket as a seller and as a consumer. There are multiple things I like about ShipRocket, 1. The first thing is the user experience. The entire website and mobile application design are user-friendly and transparent. The navigation between the screens and the respective screen objective is understandable. 2. The dashboard after login comprises all the details related to delivery updates, Monet settlement, and Analytics, making tracking and updating our deliveries easier. 3. The ShipRocket wallet helps us load amounts into it via different payment methods and use it for deliveries. We used to get discounts and cashback on loading amounts to the wallet. This makes preferred payment when the delivery is registered. 4. There are different plans exist to select and upgrade our membership, Starting from free to Pro. 5. One feature which I like most is Invoice generation. We need to give details, and the rest invoice is generated Automatically. 6. They Offer trainings, tutorials and documentation to get started and help in the middle. 7. Recent innovation, the smart AI-powered assistant in ShipRocket helps to communicate via WhatsApp and calls effectively. As a consumer, I like ShipRocket well. It provides updates related to delivery at every significant stage, from Pick up to Out for delivery. This helps to track our delivery. Both pickup and delivery experience in web and app is good. Review collected by and hosted on G2.com. What do you dislike about ShipRocket? The only thing I dislike about ShipRocket is that it doesn't generate OTP first when I try to log in with my mobile number. I have to click multiple times to generate OTP and log in. Review collected by and hosted on G2.com. What problems is ShipRocket solving and how is that benefiting you? The problems ShipRocket solving are, 1. ShipRocket offers different delivery partners options at affordable prices. This makes it worthwhile for buyers to sell their products without any extra costs to customers. 2. Anywhere, Anyone in India can send and receive delivery through ShipRocket. It's one roof for freight management. 3. Goodbye to worries about package missing and breaking. With ShipRocket, we will have assurance without damages. 4. As a seller, Before ShipRocket, I searched for different partners, modes of transport and prices and selected with no choice and sometimes high amounts. But After ShipRocket, I just need to give from and to location and for the rest, I get partner details, prices and modes on my screen. I can have different choices to choose from at budget-friendly. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite VT VINEET T. Small-Business (50 or fewer emp.) 7/5/2023 "Shiprocket has emerged as a valuable shipping partner" 5/5 What do you like best about ShipRocket? Shiprocket has become an important shipping partner for our company, offering an extensive set of features and services which have streamlined our shipping functions and much better client satisfaction. Using its user-friendly interface and reputable logistics service, Shiprocket is becoming an integral part of our success in delivering products to clients effectively and efficiently. Review collected by and hosted on G2.com. What do you dislike about ShipRocket? There is nothing to dislike about this platform, only a little concern is that, for a new individual they should take the complete training to work with this platform, and it needs extra time and efforts. Review collected by and hosted on G2.com. What problems is ShipRocket solving and how is that benefiting you? Shiprocket provides a powerful and user-friendly shipping resolution for our company. Its network of courier partners, efficient order management system, genuine shipping rate calculator, and responsive customer care lead to an easy shipping experience. Now we do not require to deal with courier partners individually and it saves us a lot of time. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite NI nydhi i. Small-Business (50 or fewer emp.) 5/25/2023 "Cheaters and Scammers" 0/5 What do you like best about ShipRocket? Muliple courier companies and competitive pricing which comes at cost Review collected by and hosted on G2.com. What do you dislike about ShipRocket? If you are thinking about growing your business using shiprocket services for shipping, forget about it. They promise that they will refund money if shipments are lost/damged. Most of the courier companies are theives and they will steal your packages and paste your shipping label on some box of different size and deliver that junk product to customer. If you try to reach out to shiprocket customer care, they will make sure that the case will get dragged for multiple months asking unnecessary documentation and will close the ticket with out resolving. Then you will raise another ticket and they will close that ticket too. They will make sure that you will lose patience and give up eventually. If you become frustated and start talking to them seriously, they will tell you to act professionally. They are the ones who are cheating taking your money and they will tell you to act professional which is complete irony. They use reverse psychology. Your money on lost or damaged can never be recovered even if you claim insurance. On top of that couriers guys will not come and pickup the goods as promised and it will get dragged for multiple days. Your customers will get frustated and will buy locally next time as online shopping is not reliable. With the current service they are providing Shiprocket will go bankrupt soon unless it backing up by investors who is pumping shady money into the company. Basically shiprocket and its associated courier companies are Mafia and they will abuse the law to maximum extent possible. Review collected by and hosted on G2.com. What problems is ShipRocket solving and how is that benefiting you? Shiprocket guys are cheaters and they will swindle your money. Review collected by and hosted on G2.com. 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