--- title: ShipRocket Reviews meta_title: 'ShipRocket Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 109 reviews by the users' company size, role or industry to find out how ShipRocket works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 109 scale: '5' date_modified: '2026-07-17' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # ShipRocket Reviews **Vendor:** BigFoot Retail Solutions Pvt. Ltd **Category:** [Drop Shipping Software](https://www.g2.com/categories/drop-shipping) **Average Rating:** 4.0/5.0 **Total Reviews:** 109 ## About ShipRocket One of the best eCommerce logistics and shipping software solutions. Over 24000+ COD Services & Use Multiple Courier Partners in India to deliver your products on time. No Shipping Limits. ## ShipRocket Pros & Cons **What users like:** - Users appreciate the **ease of use** of ShipRocket, simplifying logistics and shipping processes for their businesses. (8 reviews) - Users value the **easy integrations** of ShipRocket, enhancing logistics management with multiple e-commerce platforms effortlessly. (6 reviews) - Users value ShipRocket for its **seamless integration and wide courier network** , streamlining logistics and enhancing shipping efficiency. (6 reviews) - Users appreciate the **seamless multi-courier integration** , enabling automatic selection of the best delivery options for every order. (4 reviews) - Users highlight the **fast shipping** of ShipRocket, allowing for quick and efficient logistics management across various platforms. (4 reviews) - Users highlight the **AI-based address verification** feature, ensuring accurate deliveries and reducing returns significantly. (4 reviews) - Users value the **real-time order tracking** and seamless integration, enhancing confidence and efficiency in order management. (4 reviews) - Simple (4 reviews) - Users value the **fast fulfilment and real-time tracking** , enhancing customer confidence and allowing timely order launches. (4 reviews) - Users value the **automation** of ShipRocket, which streamlines shipping and saves significant time for operations teams. (3 reviews) **What users dislike:** - Users experience **delivery delays** and inconsistent tracking updates, impacting overall satisfaction with ShipRocket's services. (4 reviews) - Users experience **delivery delays** and inconsistent tracking, leading to frustration, especially for remote areas and international shipping. (3 reviews) - Users note **shipping limitations** with slow return management and longer onboarding for international deliveries affecting overall satisfaction. (3 reviews) - Users find the **poor customer support** of ShipRocket frustrating, citing slow responses and scripted messages. (2 reviews) - Users report **shipping issues** with delays in delivery times and tracking updates, especially in remote areas. (2 reviews) - Slow Performance (2 reviews) - Carrier Issues (1 reviews) - Users find the **cluttered and unintuitive interface** challenging, impacting their overall navigation experience with ShipRocket. (1 reviews) - Difficult Setup (1 reviews) - Ineffective Tracking (1 reviews) ## ShipRocket Reviews ### 1. Fraud Company **Rating:** 0.0/5.0 stars **Reviewed by:** Sourav D. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 12, 2023 **What do you like best about ShipRocket?** Their is nothing to like about this company. Worst business ever dealt with. **What do you dislike about ShipRocket?** Everything. These guys are frauds and a bunch of scammers. They will rip you off in weight discrepancy and shipment charges. **What problems is ShipRocket solving and how is that benefiting you?** They are causing all sort of problem. Like Holding Cash Flow. Missing Shipments, Damaging Shipments. ### 2. Delivery made free of fuss **Rating:** 4.5/5.0 stars **Reviewed by:** Shreyasi S. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2023 **What do you like best about ShipRocket?** That treats both the buyer and seller as clients, one can so easily just verify their number and get the details of every parcel they're yet to receive. Increases trust and flexibility. **What do you dislike about ShipRocket?** Once they delivered a parcel of mine after 4-5 days delay during Durgapuja festival in WestBengal. **What problems is ShipRocket solving and how is that benefiting you?** No more rushing to post office again and again for assured, cost efficient and timely delivery, Shiprocket takes care of everything whenever it’s time to thrifting or to return any product back to seller. ### 3. Looks like they are fake **Rating:** 0.0/5.0 stars **Reviewed by:** Parag H. | IT Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2023 **What do you like best about ShipRocket?** I created first order. Recharged account with 500/-. Then moved for ship selected DTDC and scheduled pickup but no one came for pickup or no one called. Looks like i have lost my money and time too. **What do you dislike about ShipRocket?** When company seems fake what to dislike about it everything is disklike. **What problems is ShipRocket solving and how is that benefiting you?** nothing they solving ### 4. It's too costly than competitors **Rating:** 3.0/5.0 stars **Reviewed by:** Diksha K. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2023 **What do you like best about ShipRocket?** It's lets us ship across cities and within cities in time. we have used it for sometime and it went good. Delivery is quick and packages were delivered in perfect conditions. Quality is good **What do you dislike about ShipRocket?** The prices are very high compared to it's competitors. It's cost us almost 1.5 times more in overall shipping experience with Shiprocket. Similar services are provided to us by other competitors at lower prices and same quality **What problems is ShipRocket solving and how is that benefiting you?** Just like any other shipping company, it is helping us deliver packages quicker across cities. Their is no compromise on the quality of work and customer support is very active and helpful. ### 5. Ships Like a Rocket **Rating:** 5.0/5.0 stars **Reviewed by:** Nikita H. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2023 **What do you like best about ShipRocket?** Fastest Delivery Partner out there. India's No 1 E-commerce shipping solution with the lowest shipping rates and widest Customer Reach. **What do you dislike about ShipRocket?** Tracking does not worktoo well on the Firefox browser. **What problems is ShipRocket solving and how is that benefiting you?** Tracking for shiprocket is more trust worth than other shipping carriers which makes it great for Customers. Will definately encourage my family to switch shipping carriers ASAP!!! ### 6. Helped in managing my Shopify Orders **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2023 **What do you like best about ShipRocket?** The app is very easy to use for merchants and also it provides us with a lot of features such as inventory syncing, order status & product syncing. This quietly saves a lot of time for the customers. **What do you dislike about ShipRocket?** Their support needs a lot of improvement along with the courier services they use. I have faced certain delays in the orders and when I try to contact the support either their response is not up to the mark or its just not that useful. **What problems is ShipRocket solving and how is that benefiting you?** It helps me in managing my orders, inventory, and catalog on Shopify. The UI of the app is quite useful as it shows a lot of information about the orders in a single page such as customer data order details compared to the Shopify default dashboard where we need to change pages for different details. ### 7. Suitable for Tracking Courier and Shipments. **Rating:** 4.0/5.0 stars **Reviewed by:** Nirmal G. | Software Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2023 **What do you like best about ShipRocket?** One can check various statuses of the Courier, whether delivered, returned or damaged, via various Shiprocket APIs, specify product weight and dimensions. **What do you dislike about ShipRocket?** Seems to work as per expectations, so nothing. **What problems is ShipRocket solving and how is that benefiting you?** It is straightforward to integrate Shiprocket. As a Developer, I found its built-in APIs very helpful. ### 8. Shiprocket fails to fetch orders many times without showing a reason **Rating:** 4.0/5.0 stars **Reviewed by:** Kishor C. | Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2021 **What do you like best about ShipRocket?** It is easy integrate in OpenCart. Just pasting some keys do the trick **What do you dislike about ShipRocket?** It doesn't fetch orders from OpenCart. And shows no error. Customer care is helpless **What problems is ShipRocket solving and how is that benefiting you?** It is an aggregator so we don't have to wait for a single courier agent to deliver our orders ### 9. Stunning tool for smooth and efficient delivery **Rating:** 5.0/5.0 stars **Reviewed by:** Vikas B. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2023 **What do you like best about ShipRocket?** You can select the courier partner as per your convenience from multiple options. It is very efficient tool. Tracking is so much easier than other options available in market **What do you dislike about ShipRocket?** I personally don't think i dislike anything about Shiprocket. It is very helpful application. **What problems is ShipRocket solving and how is that benefiting you?** It is very simple and easy to use. You can avail all the courier options in one application only with so much efficiency and support. I'll definitely recommend this application. ### 10. Shiprocket provides one-stop solution for logistics solutions **Rating:** 4.5/5.0 stars **Reviewed by:** ASHESHWAR Y. | Digital Marketing Manager, Retail, Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2022 **What do you like best about ShipRocket?** The most helpful about Shiprocket is that we can get multiple logistic partners in one place and we can choose any logistic partner as per our requirement either surface or air. The best thing I like about Shiprocket is their customer support, they provide a dedicated account managers to resolve your day-to-day issues. **What do you dislike about ShipRocket?** The least thing about shiprocket is its dashboard, as it is complicated for beginners to be familiar with it, they need to take special training from Shiprocket to work with their dashboard. **What problems is ShipRocket solving and how is that benefiting you?** With the use of Shiprocket, we can successfully able to ship our product via air or surface according to our budget and priority. The performance of our business has been increased, as now we need not contact individual courier parter separately, because we get all the options under one roof of Sprocket. ### 11. Best Logistics solutions from Shiprocket **Rating:** 5.0/5.0 stars **Reviewed by:** AMIT S. | Marketing Manager, Management Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2022 **What do you like best about ShipRocket?** The most helpful about Shiprocket is that we can get multiple courier options in one platform, and we can choose any courier partner according to our requirements. Sprocket offers far better solutions as compared to other competitors in terms of transparency and detailed reports of payments, deliveries, RTO, etc. within the panel. **What do you dislike about ShipRocket?** The only dislike with Shiprocket is its user interface is complicated for beginners, they need to take proper training from Shiprocket or need to view the complete tutorial available over the internet. **What problems is ShipRocket solving and how is that benefiting you?** With the help of Shiprocket, we can ship our shipments/couriers easily by choosing our preferred courier partner available within the platform. By using Shiprocket, now we need not contact individual couriers for shipments as almost all the top couriers are available with them. The performance of our company has increased in terms of time and effort and quick deliveries. ### 12. Amazing ecommerce shipping platform **Rating:** 5.0/5.0 stars **Reviewed by:** Jhilik B. | Enterprise (> 1000 emp.) **Reviewed Date:** June 25, 2023 **What do you like best about ShipRocket?** It offers shipping securely, safely and at low rates . It is a great choice as fulfilment partner for our ecommerce business **What do you dislike about ShipRocket?** It has helped me for growing my business so i do not have any dislike **What problems is ShipRocket solving and how is that benefiting you?** It has the fastest delivery with the reduced cost. It also improves the scalability of our business. ### 13. It's a good delivery tracking tool **Rating:** 5.0/5.0 stars **Reviewed by:** BABIYA M. | Sr Tech Associate, Enterprise (> 1000 emp.) **Reviewed Date:** May 12, 2023 **What do you like best about ShipRocket?** Timely Updates of the shipments is a good feature. **What do you dislike about ShipRocket?** Nothing to dislike it's a very neat application **What problems is ShipRocket solving and how is that benefiting you?** It's a one stop solution for the courier services. ### 14. ShipRocket Logistic Technology **Rating:** 3.0/5.0 stars **Reviewed by:** Kishan T. | Project Support Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 08, 2023 **What do you like best about ShipRocket?** It provides an e-commerce shipping solution different from most Logistic software available. **What do you dislike about ShipRocket?** It has got minimal courier options and had some difficulty with customer support. **What problems is ShipRocket solving and how is that benefiting you?** It provides a unified platform that integrates with multiple courier partners. It has got a monthly subscription process. ### 15. One stop solution for better rates of courier service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2023 **What do you like best about ShipRocket?** It provides us the best rates from all courier service provider without going anywhere.So basically it negotiates with courier partner and provide us the best rates and also doorstep pickup for the parcel. **What do you dislike about ShipRocket?** As this is best only for rates because it is third party whose work is only to deal with other courier partner and provide best rate so we may have issue with customer service and also issue with missing parcel. **What problems is ShipRocket solving and how is that benefiting you?** You can do any business of sending parcel without going anywhere as shiprocket will handle all this with cheaper rates available to make you and your business profitable. ### 16. Good network and detailed dashboard view available **Rating:** 5.0/5.0 stars **Reviewed by:** Mauli T. | C, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2023 **What do you like best about ShipRocket?** The dashboard with detailed insights on consignments dispatched **What do you dislike about ShipRocket?** Their Client support team. At times it takes ages to reach out to them **What problems is ShipRocket solving and how is that benefiting you?** Providing multiple courier partners under roof ### 17. Reliable courier service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2023 **What do you like best about ShipRocket?** - Reliable service - Easy to use app - Fast delivery - Easy to track shipment - Ensures on time delivery **What do you dislike about ShipRocket?** - nothing as such, everything is smooth.. **What problems is ShipRocket solving and how is that benefiting you?** - On time delivery of courier - Easy to track shipments - On time alert messages on phone regarding the courier - easy to use interface ### 18. One of the best shipping aggregators **Rating:** 5.0/5.0 stars **Reviewed by:** Vikrant B. | Business & Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2022 **What do you like best about ShipRocket?** We have been using Shiprocket for more than a year now. Before using Shiprocket, we used to have individual agreements with shipping companies, which was a nightmare to manage. After using Shiprocket, we get the best prices from the same shipping companies. **What do you dislike about ShipRocket?** The customer support seems to be good but is not. They respond to every query, but not always with the solution. Sometimes they respond to your ticket for the sake of responding so that they achieve their TAT. **What problems is ShipRocket solving and how is that benefiting you?** Usually, it is tough to get contracted pricing from shipping companies as they want to work with companies who have lot of shipping transations. Shiprocket is a perfect aggregator that give those volumes to shipping companies and in return, get the best prices. ### 19. Good logistics aggregator **Rating:** 4.5/5.0 stars **Reviewed by:** Sakshi G. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2023 **What do you like best about ShipRocket?** Ease of use; custom reports; customer support is good. And the team has a large number of logistic providers. **What do you dislike about ShipRocket?** NDR and RTO are significant problem. Also we can't get refund quickly. International shipping is a headache. **What problems is ShipRocket solving and how is that benefiting you?** It helps in shipping products across the nation easily. It gets easily integrated with online stores and works well. ### 20. Easy setup and easy to use dashboards. OptimisationsCost per order and to delivery tat are hard **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2023 **What do you like best about ShipRocket?** All features are available and NDR/Tracking/Customer Communications are fairly easy to setup and use **What do you dislike about ShipRocket?** Very hard to optimise costs per order and reduction in delivery TAT. **What problems is ShipRocket solving and how is that benefiting you?** Not benefitting. Moved out after initial experimentations ### 21. Shiprocket is market leader in providing logistics solutions **Rating:** 4.5/5.0 stars **Reviewed by:** ANAND J. | Web Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2022 **What do you like best about ShipRocket?** The best about Shiprocket is that we can get multiple courier partner options in a single platform to ship our daily shipments, we can choose any courier service as per their rates and delivery time. Also, the customer support of Shiprocket is very efficient to resolve your all issues. **What do you dislike about ShipRocket?** The dislike about Shiprocket is that their control panel is too complicated to understand by any new individual. We should take a special training session from Shiprocket to do our day-to-day work **What problems is ShipRocket solving and how is that benefiting you?** With the use of Shiprocket, we can ship our daily shipment by choosing any courier service offered within their shipping panel as per the price and the delivery time which suits us. In this way, we can ship without any worries of searching for courier services in the market. ### 22. Provides fastest and on time delivery **Rating:** 4.5/5.0 stars **Reviewed by:** RUPAL G. | Growth and Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2023 **What do you like best about ShipRocket?** Provides one or two day delivery to provide the best tracking **What do you dislike about ShipRocket?** COD deliveries can be made more smooth and convinenet **What problems is ShipRocket solving and how is that benefiting you?** 1-2 days delivery in metro cities ### 23. Best Logistics Partner **Rating:** 5.0/5.0 stars **Reviewed by:** Shine N. | Senior RPA Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2022 **What do you like best about ShipRocket?** Shiprocket is very simple to use. The onboarding process is very simple and easy. The interface is simple and understandable. There are multiple courier partners available in the portal with different prices and services. Loading a wallet is very easy and the service provided at this cost is awesome. Based on our needs there are various plans available. The rate calculator helps us to calculate the prices of different providers. They provide messages to customers on the status of the package. The API provided by them can be integrated with different websites and applications. **What do you dislike about ShipRocket?** Sometimes we faced weight dispute. There is nothing that I found to dislike in the application. The support from the team is very good. **What problems is ShipRocket solving and how is that benefiting you?** Shiprocket helps in maintaining our courier and finding the best service provider. Shiprocket helps us to cut our costs by handling all the backend. ### 24. ShipRocket - Worst service - Lost my parcel multiple times. **Rating:** 0.0/5.0 stars **Reviewed by:** Anita H. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2023 **What do you like best about ShipRocket?** Nothing. Worst service. Lost parcel multiple tmes. **What do you dislike about ShipRocket?** AWB - 322581000508 It's been 10 days since I raised a dispute. Every time I email support, they are just postponing days. I lost 15000/- **What problems is ShipRocket solving and how is that benefiting you?** For 10 days I am following up with shiprocket. No solution ### 25. Gets the job done **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2023 **What do you like best about ShipRocket?** I liked that they are usually spot on about the delivery date **What do you dislike about ShipRocket?** Nothing yet, shiprocket is increasingly becoming popular **What problems is ShipRocket solving and how is that benefiting you?** Not solving any problems that haven't been solved already. It's just another shipping company. Nothing felt special. ### 26. On-time delivery and tracking system **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2023 **What do you like best about ShipRocket?** automated shipping software that aims to reduce eCommerce shipping **What do you dislike about ShipRocket?** As of it has been a good experience with it. **What problems is ShipRocket solving and how is that benefiting you?** Automated shipping solutions for making shipping fast, secure and easy. ### 27. Leader in Logistic Services **Rating:** 4.5/5.0 stars **Reviewed by:** ARVIND K. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 23, 2022 **What do you like best about ShipRocket?** The best about Shiprocket is that we can integrate these shipping services to various platforms like woocommerce, Amazon, Shopify, Magento, eBay, and many others. There is no need to have the technical knowledge to integrate these services, they provide a complete guide and support to you for all your queries related to shipping services. **What do you dislike about ShipRocket?** The thing I dislike with Shiprocket is that they don't provide monthly reconciliation statements in a proper order wise, and because of this we aren't able to verify the payments we shipped and received. **Recommendations to others considering ShipRocket:** I suggest this platform get solutions for your shipping-related issues. They provide you courier services from all major courier services at affordable prices. **What problems is ShipRocket solving and how is that benefiting you?** With the use of Shiprocket pannel, we integrated our eCommerce website and took their enterprise plan, which gives benefits of low prices, dedicated support manager, and other benefits also. We need not contact different courier services for shipping, this platform provides all courier services in one place. ### 28. Smart Logistic solution for e-commerce businesses **Rating:** 4.5/5.0 stars **Reviewed by:** MEENAKSHI J. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2022 **What do you like best about ShipRocket?** The best about Shiprocket is that we can integrate a large no. of e-commerce platforms with its panel via its free API. Any order we received on our site auto pull by this panel and we can easily a lot any courier service as per our need to deliver the products. **What do you dislike about ShipRocket?** Sprocket provides a good quality service for one e-commerce business, so we don't have any dislike for this platform as of now. We are successfully able to work with this platform. **Recommendations to others considering ShipRocket:** A good shipping mediator to fulfill your all requirement related to your e-commerce business, can start with a free plan and move up to an enterprise plan to get maximum benefits. **What problems is ShipRocket solving and how is that benefiting you?** With the use of this shipping platform, we integrate a few of our e-commerce websites with it and it auto pulls all the details of our order from our site and we can easily send our orders via various courier partners attached with this platform. ### 29. A trusted logistics partner **Rating:** 5.0/5.0 stars **Reviewed by:** Kanika M. | Marketing Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** April 18, 2022 **What do you like best about ShipRocket?** ShipRocket is the leading provider of shipping services. It is an amazing platform for e-commerce business, one can easily integrate with brands for shipping orders. It has the best use cases for e-commerce businesses. One can easily send couriers via Ship Rocket. **What do you dislike about ShipRocket?** I have no dislikes for the product, it's an amazing built product to serve the shipping purposes and which can be easily integrated with other platforms. They provide basic as well as some advanced plans for the same. It's one of the most reliable courier partners. **What problems is ShipRocket solving and how is that benefiting you?** 1. Best Shipping Partner and Provider. 2. Order tracking is easy and accessible. 3. Customizable options for your package. 4. Easily Accessible. 5. E-commerce Partner ### 30. Great Shipping solutions for e-commerce companies **Rating:** 4.5/5.0 stars **Reviewed by:** TRISHA K. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2022 **What do you like best about ShipRocket?** The best about Shiprocket is that they offer multiple courier services to ship your products, we can choose the courier service which is best suited to our business. Integration of Shiprocket panel with e-commerce site very simple and can do in within a few steps. **What do you dislike about ShipRocket?** There is no dislike for Shiprocket, as it is the leading courier service provider which offers its great services. **Recommendations to others considering ShipRocket:** I must suggest this platform fulfill your courier service requirement, due to Shiprocket huge network. **What problems is ShipRocket solving and how is that benefiting you?** With the use of Shiprocket, we can ship our products easily, there is no need to contact various courier services seperately. Shiprocket helps in increasing the delivery of our products due to its huge courier network across the globe. ### 31. Good but not worth the money **Rating:** 1.5/5.0 stars **Reviewed by:** siddhant a. | Marketing head, Consumer Goods, Small-Business (50 or fewer emp.) **Reviewed Date:** October 08, 2022 **What do you like best about ShipRocket?** Shiprocket offers tons of features. It has also started WhatsApp conversations which helps with customers. It offers a lot of courier integrations and also provides real time tracking updates **What do you dislike about ShipRocket?** Shiprocket has become pricey since few months. It may not be sustainable for small businesses **What problems is ShipRocket solving and how is that benefiting you?** Shiprocket takes complete care of logistics and helps fulfill all the orders seamlessly ### 32. Amazing Service with a few solvable flaws **Rating:** 4.0/5.0 stars **Reviewed by:** MOHAMMAD A. | Associate COnsuktant, Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2021 **What do you like best about ShipRocket?** The fact that I can choose whichever delivery service courier I want and the option to select the mode of delivery also makes it super convenient. The pickup happens immediately, sometimes even on the same day which is amazing, the tracking details and all the other details are automatically shared with the person who is going to receive the shipment. All in all its a very convenient tool which makes life much more easier. I would recommend everyone who needs to do shipping to try it out. They also have a coverage of wide range of pincodes which makes it easy to ship anywhere. **What do you dislike about ShipRocket?** I was earlier able to see all the courier partners in the basic plan as well, but now I need to buy an upgraded plan. For someone like me who ships rather occasionally to buy a pro plan but still frequent enough to not go to a different courier partner every time, the exclusion of this feature was a huge turnoff. Also, sometimes the UI is very tough to understand and go through, I got stuck because of an E-Way bill which was required o be uploaded, which I did, but the pick-up executive scanned the bar code and said that the E-Way bill has not been uploaded. **Recommendations to others considering ShipRocket:** Amazing product overall, you'd love using it. Has a few flaws like getting the invoice and the label printed, packaging on our own. If somehow they could provide a service where the packaging and labeling is all done on their end, then this would be the ultimate product. Also, improve the UI, even for a tech geek like me, it gets tough to understand the flow sometimes. **What problems is ShipRocket solving and how is that benefiting you?** Shipping to every part of the county with a few clicks. No need to go to a courier partner office, I can deliver sitting right at my home. I can integrate it with other services as well, like Shopify, Razorpay, etc. I find shiprocket extremely convenient. ### 33. Smart logistic/shipping solution **Rating:** 4.5/5.0 stars **Reviewed by:** Mohit L. | WordPress Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2021 **What do you like best about ShipRocket?** When we create any order, it gives us a lot of options to choose a courier partner. It shows their detailed ratings for pickup, delivery, and many more. For the customer, tracking provides our dedicated page with our company logo for tracking. They has a new feature which is early COD remittance which means we can get COD amount earlier by just paying some amount. **What do you dislike about ShipRocket?** I always face login issues while logging in on mobile. I reached to support as well, but my issue doesn't get resolved yet. So, I can say that their support system is not so good **What problems is ShipRocket solving and how is that benefiting you?** We have integrated ShipRocket to our amazon and Flipkart store, so if we get any order, it automatically accepts. Just we need to choose the courier partner else everything is automated. So this helps me a lot in shipping products to customers ### 34. Overall performance with various plans **Rating:** 5.0/5.0 stars **Reviewed by:** Rakesh A. | Software Testing Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2021 **What do you like best about ShipRocket?** Easy onboarding process where you can register through email, Google and social media platforms. Easy user interface which can be used by everyone. You don't need any specific knowledge to use this. Apart this they are also providing training sessions for better understanding the use of Shiprocket in your business. Before shipping your order you need to do KYC which is instant and digitalized. A dedicated key account manager will be provided to your for faster resolution of issues. They have multiple plans according to your business type. It has also free plan where you will get lots of features. You can integrate your online stores like Amazon,ebay , Shopify, etc and it syncs orders from them automatically. It has partnered with multiple courier partners for domestic and international shipping. You can choose couriers according to their past performances which is visible there to before shipping your order. You can add your contacts and directly ship to them there also. You can manage your orders,RTO, NDR from single dashboard. You can also add multiple users to your account. It can be accessed from both web and mobile devices. **What do you dislike about ShipRocket?** I have used this for a long time. But till now they haven't improved their customer support service. Very pathetic and takes long time to resolve your issues. Apart from that a big issue is weight discrepancy. There's no timeline for issue of weight discrepancies for which it is not possible to keep shipment details for a long time and they take advantage of this. **Recommendations to others considering ShipRocket:** I would recommend this to all businesses to use this product to ship your orders as it has best plans and you can also use free plan with little less margin. Whenever you ship your order you should keep shipment images, dimensions, weight for consecutive months. Before choosing courier check previous performances and send accordingly. **What problems is ShipRocket solving and how is that benefiting you?** We have used this to ship our orderd to customers. With real time tracking it is easy to track our orders and customers can do the same. We can also download POD of our delivered orders. Through this we can send our shipments in surface and air mode as well. ### 35. Scam - Shiprocket is a scam run with Ecom express **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2021 **What do you like best about ShipRocket?** There is nothing to like about this company which is running a scam. They have tied with fake company called Ecom express and they have a different trick to earn money by fooling customers. **What do you dislike about ShipRocket?** I had multiple horrible experiences with Ecom express. Initially, I thought it was Ecom courier that is in fault but Shiprocket is genuine and will take action. But later I understood both Ship rocket and Ecom express are running a scam togegher. They dont deliver the products purposely and then they charge extra for return also. This way, they will earn double and product remains undelivered. On top of that, Shiprocket app has fake 4.1 star rating for Ecom express and they dont allow us to rate this courier company purposely and our undelivered orders from Ecom express are vanished from the app so we can never rate. This way more people will get attracted to fake good rating of Ecom express and their scam will continue. **Recommendations to others considering ShipRocket:** Ecom express courier company is a scam. I had multiple horrible experiences with Ecom express. Initially, I thought it was Ecom courier that is in fault but Ship rocket is genuine and will take action. But later I understood both Ship rocket and Ecom express are running a scam togegher. They dont deliver the product purposely and then they charge extra for return also. This way, they will earn double and product remains undelivered. On top of that, Shiprocket app has fake 4.1 star rating for Ecom express and they dont allow us to rate this courier company purposely and our undelivered orders from Ecom express are vanished from the app so we can never rate. This way more people will get attracted to fake good rating of Ecom express and their scam will continue. Check Ecom rating on playstore vs within Shiprocket app. **What problems is ShipRocket solving and how is that benefiting you?** There are only problems with Ecom express and no benefits at all. ### 36. Lost nearly 40000 due to their tech error **Rating:** 0.5/5.0 stars **Reviewed by:** Mohan kumar . | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2021 **What do you like best about ShipRocket?** Easy to ship orders with their multiple carrier options **What do you dislike about ShipRocket?** Lost nearly 40000 (fourty thousand) due to technical error from the shiprocket side. While creating the shipment, we have mentioned the product cost seperately and ₹100 as the COD charges.. but only the COD cost of 100 was remitted, product cost was not remitted back to us for some orders. Raised multiple tickets on the same, none of the account manager can able to verify it properly and initiate me the refund. This is the worst part of this big company. Ticket ID 2779907 Company ID 188675 Contact: 8489406020 **Recommendations to others considering ShipRocket:** If you are checking each deliveries and match remittance, will be added advantage. Cant rely on the shiprocket blindly **What problems is ShipRocket solving and how is that benefiting you?** Selcting the carrier is the best ### 37. Great D2D shipping solution **Rating:** 4.5/5.0 stars **Reviewed by:** tanzeem a. | Principal data scientist, Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2022 **What do you like best about ShipRocket?** The shipping rates and how the weight discrepancies are handled **What do you dislike about ShipRocket?** The lack of international shipping options is definitely a hindrance. **Recommendations to others considering ShipRocket:** This is definitely a great produce/service to use compared to other providers in the same space **What problems is ShipRocket solving and how is that benefiting you?** We use ship rocket regularly on our e-commerce store to ship all over India. ### 38. King of shipping integration **Rating:** 4.5/5.0 stars **Reviewed by:** Mayank D. | Operation Head, Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2021 **What do you like best about ShipRocket?** Shiprocket offers shipping at very cheap rates, which starts from 21rs/500gm and even less if you are a professional user. Recently they started a fulfillment service in which you can ship to your customers in just 1-2 days, which literally decreases my RTO and reduces weight discrepancy **What do you dislike about ShipRocket?** Their escalation system is not so good. Or we can say that their support system is not so good. Also, for basic version, we only get one eCommerce channel integration **What problems is ShipRocket solving and how is that benefiting you?** I am using Shiprocket for all my business logistics. I have integrated shiprocket with multiple eCommerce channels, and now I need not worry about logistics. ### 39. Best Shipping Aggregate For Sellers **Rating:** 4.5/5.0 stars **Reviewed by:** Rajkishore M. | Founder & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 28, 2021 **What do you like best about ShipRocket?** Simple onboarding process, Easy user interface , lots of features and easy to use. First of all they are now giving offers for new users. Currently a leading shipping aggregator in India. They have tied up with multiple courier partners to serve their users. Shiprocket provides both domestic and international shipping. It has free plan which is usefull for all beginners and less selling sellers. You just need to register, do your kyc, recharge wallet and boom !! you are ready to use it's service. You can integrate this software with Shopify, woo-commerce ,Amazon , eBay etc. Shipping with shiprocket is easy. It provides real time tracking of your order, NDR Management, POD Request, Weight discrepancy and many more features. You can book both prepaid and cod orders through this software. It will give you a personal tracking page for your customers. **What do you dislike about ShipRocket?** Nothing much. But sometimes customer support is very slow in solving issues. Weight discrepancy cases are the big issues here. **Recommendations to others considering ShipRocket:** I will recommend every seller to use this software it they are selling their products online. It will help to choose best courier partner from multiple couriers according to their performances. It also takes lowest charges to ship your order. If you want to provide pan India service then it will help your surely. **What problems is ShipRocket solving and how is that benefiting you?** We have integrated our business with this software to provide shipping solutions to our clients and users. To provide both domestic and international shipping services, large shipment movement etc, we have integrated with shiprocket. ### 40. Easy Shipping Way **Rating:** 5.0/5.0 stars **Reviewed by:** Rohit M. | Technical Trainer, Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2021 **What do you like best about ShipRocket?** Multiple courier partners, easy setup, fast shipping, good customer service response, cost-efficient, device compatibility, reasonable offers Various plans according to your business type and order quantity. Order management, ndr action, RTO and many more features under single dashboard. **What do you dislike about ShipRocket?** Customer care response time is late via mail, resolution time is pretty much poor, loading money in wallet takes time to reflect, **Recommendations to others considering ShipRocket:** yes, its easy and faster **What problems is ShipRocket solving and how is that benefiting you?** We are shipping with different courier partners like Delhivery, gati, Bluedart to our clients in different places of india. They are happy with our service and shipping cost. We book the shipments from shiprocket for the fastest shipping. ### 41. Best shipping solution partner for my E-commerce Store **Rating:** 4.5/5.0 stars **Reviewed by:** Aviral G. | Lead Financial Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2021 **What do you like best about ShipRocket?** It is not easy for a startup to handle shipping problems with multiple courier partners, keeping track of daily shipments. Shiprocket is all in one solution. They offer amazing api which integrates with any e-commerce website which makes it possible to provide tracking option to the customer without leaving website. They also offers prebuilt tracking system, which is hosted like your-business-name.shiprocket.co and you can really customize the logo and footnotes to hive your brand like theme. They also send sms notificatios to customers which is really helping us to reduce RTO and NDR management is a bonus on that. Their rate compare calculator offers best rates from multiple courier channels and their AI makes it easy to compare and find best courier pincodes specifically! **What do you dislike about ShipRocket?** Weight dispute is very high in shiprocket, after a certain parcels we face this issue. They just put this additional burden on customer. To justify the case they ask us to provide parcel photographs and exact dimensions of the box. This is not easy for a business to keep photographs of each parcel and track of them to produce at the time of dispute or end of the year. Sometimes it lags on customer support as well, the team doesn't hear and provide response on time. However this happened with me a year back, maybe they have improved it now. Also their offers are for acquisition of new customers only. They even sends sms and notification to existing customers whom they won't give the offers actually. **What problems is ShipRocket solving and how is that benefiting you?** - Shiprocket helped us to partner with multiple couriers from a single panel and dealing with different couriers in Daily business communication - The store tracking page was very useful to provide tracking information to our customers using shiprocket - SMS notificatios to reduce customer queries, RTO rates, which is itself a automated CRM. - Thier woocommece plugin helped us to ship the orders directly inside our admin dashboard of our website ### 42. Budget friendly Shipping Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Nitin R. | Technical Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** September 19, 2021 **What do you like best about ShipRocket?** We can ship anything as per the described weight and goods condition to anywhere in the country with good shipping cost with this app. We can ship wuth different available couriers in the location by booking from shiprocket. **What do you dislike about ShipRocket?** Short distance shipping cost is high as compared to long distance. Ticketing help options of shiprocket is bit slower and frustrating. App notifications and advertisement are very much high. **Recommendations to others considering ShipRocket:** All organization can use **What problems is ShipRocket solving and how is that benefiting you?** We are shipping the product to our customers in all over india with different couriers partner like delhivery, ecom, xpressbees from shiprocket app with very low cost which is very much budget friendly. ### 43. Best shipping solution for your business **Rating:** 5.0/5.0 stars **Reviewed by:** Vinayak K. | I, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2021 **What do you like best about ShipRocket?** 1) It can be integrated with any software or ERP with API e.g. Vin Eretail etc 2) Once integrated with software, it automatically fetch best suitable courier for the shipment and assign AWB number automatically. 3) It helps to select best courier for shipment based on destination, weight, dimension etc and reduce transportation cost. **What do you dislike about ShipRocket?** I don't see any point to dislike Shiprocket. **Recommendations to others considering ShipRocket:** Best shipping solution for your business. **What problems is ShipRocket solving and how is that benefiting you?** 1) We have integrated shiprocket with Vin Eretail so courier gets assigned automatically based on rules. 2) It saves transportation cost and order processing time by selecting best courier for the shipment automatically. ### 44. Smart shipping solution for your organization **Rating:** 5.0/5.0 stars **Reviewed by:** Surendra P. | Warehouse Supervisor, Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2021 **What do you like best about ShipRocket?** It helps to select best suitable courier based on destination, weight, dimension at the time of packing and generate AWB automatically. If offers best shipping rate for shipment by comparing dozens of couriers. We can select preferred courier also. **What do you dislike about ShipRocket?** I don't have any point to dislike Shiprocket. **Recommendations to others considering ShipRocket:** Smart shipping solution for your organization **What problems is ShipRocket solving and how is that benefiting you?** Once the orders created, it provides list of courier with best rates, which helps to reduce shipment transportation cost. It automatically select serviceable courier so we don't have refer pincode list for all couriers. It has improved our productivity by automating shipping process. ### 45. Best Shipping Partner for Indian market **Rating:** 4.0/5.0 stars **Reviewed by:** Rahul S. | Chief Operating Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2021 **What do you like best about ShipRocket?** A really good user interface with exceptional customer care. They have covered almost every shipping provider in the country and offering special pricing. I think there is no other good alternative for this at the moment in the Indian market, the quality can be compared with ShipStation **What do you dislike about ShipRocket?** This is a personal experience. At the beginning of choosing this service, we made some shipments with ShipRocket and was given an estimated pick up and delivery but the pickup was not done on the same day but in the next and the crazy part is that we had to followup with the pickup executive all the time which was really hard for a busy business where the whole point was to make this easier. So the bad side of this for me is something they need to look at the service partners they choose **What problems is ShipRocket solving and how is that benefiting you?** Since we were a small e-commerce business, we were facing high shipping fees since we were not eligible to get corporate pricing then we came to know about ShipRocket, it had everything we needed. Once the customer placed an order, we could get a tracking id where we could update the same day even the shipment is getting shipped the next day. We could choose from many of the shipping partners without leaving the office ### 46. Shipping Made Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Alok Kumar S. | L, Mid-Market (51-1000 emp.) **Reviewed Date:** October 08, 2021 **What do you like best about ShipRocket?** Goods shipping made easy with this app. We can ship our goods easily with different courier partners from anywhere. Pricing is cost-effective and budget-friendly. Easy booking, tracking and managing through app. **What do you dislike about ShipRocket?** There is no cons I have found except delayed customer service till now. International shipping is not possible. All looks good except that. **Recommendations to others considering ShipRocket:** yes, recommended to all **What problems is ShipRocket solving and how is that benefiting you?** We ship the items for our client by booking it through shiprocket through different courier partners like bluedart, delhivery, Ecom. Faster delivery, easy booking through app and label download. All good. ### 47. Best Logistics solution even for startups **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2021 **What do you like best about ShipRocket?** Shiprocket is extremely easy to use, UI is friendly and the best part is that there are multiple delivery partners to choose from to ensure the flow of pick up and deliver is seamless and back up plans are available in case one is out of service for any reason. **What do you dislike about ShipRocket?** The wallet recharge option should have open fields to input any amount instead of just round figures like 200,500 etc. **Recommendations to others considering ShipRocket:** Make it easier to directly integrate with shopping websites as well in the basic plan **What problems is ShipRocket solving and how is that benefiting you?** My small startup's logistics are completely solved with shiprocket. With such easy of being on board with the platform, we don't have to worry about finding individual delivery partners who by the way are extremely unreliable. ### 48. Best shipping solution **Rating:** 5.0/5.0 stars **Reviewed by:** Aryan J. | Founder & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2021 **What do you like best about ShipRocket?** Best shipping solution with all in one awesome Dashboard and low charges. Easy to ship all over India without any issue. **What do you dislike about ShipRocket?** Till now didn't find anything troubling me! Hope to get flawless services in the future as well. **What problems is ShipRocket solving and how is that benefiting you?** Easy shipping with multiple courier partners ### 49. Awesome Experience and Best Services **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2021 **What do you like best about ShipRocket?** I have been using shiprocket since last 1 year this is User Friendly, Cost Effective, most convenient way to handle the logistics in an organised manner. Customer support system is also very much responsive and getting instant solutions. Easy booking, tracking and tracing facilities at a single tip on mobile application. I appreciate them and with all the best to them. **What do you dislike about ShipRocket?** There is nothing to dislike and I support them in all manner. Keep it up. **Recommendations to others considering ShipRocket:** They are the best service provider and they continually improving their services. **What problems is ShipRocket solving and how is that benefiting you?** I had problems with individual shipping and logistics companies as the per shipment cost and freight was most costlier but now with Shiprocket is giving a lot of shipping methods with their various courier partners at very much reasonable and affordable prices. ### 50. ShipRocket Review **Rating:** 4.5/5.0 stars **Reviewed by:** Charan N. | Software developer (Customer Experience) intern , Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2020 ## ShipRocket Discussions - [Is Shiprocket a good company?](https://www.g2.com/discussions/is-shiprocket-a-good-company) - 2 comments, 1 upvote - [View ShipRocket pricing details and edition comparison](https://www.g2.com/products/shiprocket/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-17+16%3A13%3A33+-0500&secure%5Bsession_id%5D=cdd35441-8bd1-41b9-8904-02af320f6457&secure%5Btoken%5D=d516c53f525d1584820a3ffb78236e7be026913f8902b74869e6239afbea3b82&format=llm_user) ## ShipRocket Integrations - [Shopify](https://www.g2.com/products/shopify/reviews) ## ShipRocket Features **Carrier Management** - Carrier Information - Evaluation - Performance **Product Sales** - Product Search - Product Reviews - Product Filters - Product Page Customization **Freight Modes** - Definitions - Pricing - Selection **Administration** - Reports & Analytics - Order Tracking - Pricing Automation - E-commerce Platform Integration - Process Automation **Customer Management** - Customer Portal - Quotes - Documents ## Top ShipRocket Alternatives - [ShipStation](https://www.g2.com/products/shipstation/reviews) - 4.3/5.0 (579 reviews) - [Shipsy](https://www.g2.com/products/shipsy-shipsy/reviews) - 4.5/5.0 (157 reviews) - [Truckstop Load Board](https://www.g2.com/products/truckstop-load-board/reviews) - 4.0/5.0 (407 reviews)