--- title: ShipRocket Reviews meta_title: 'ShipRocket Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 109 reviews by the users' company size, role or industry to find out how ShipRocket works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 109 scale: '5' date_modified: '2026-08-09' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # ShipRocket Reviews **Vendor:** BigFoot Retail Solutions Pvt. Ltd **Category:** [Drop Shipping Software](https://www.g2.com/categories/drop-shipping) **Average Rating:** 4.0/5.0 **Total Reviews:** 109 ## About ShipRocket One of the best eCommerce logistics and shipping software solutions. Over 24000+ COD Services & Use Multiple Courier Partners in India to deliver your products on time. No Shipping Limits. ## ShipRocket Pros & Cons **What users like:** - Users appreciate the **ease of use** of ShipRocket, simplifying logistics and shipping processes for their businesses. (8 reviews) - Users value the **easy integrations** of ShipRocket, enhancing logistics management with multiple e-commerce platforms effortlessly. (6 reviews) - Users value ShipRocket for its **seamless integration and wide courier network** , streamlining logistics and enhancing shipping efficiency. (6 reviews) - Users appreciate the **seamless multi-courier integration** , enabling automatic selection of the best delivery options for every order. (4 reviews) - Users highlight the **fast shipping** of ShipRocket, allowing for quick and efficient logistics management across various platforms. (4 reviews) - Users highlight the **AI-based address verification** feature, ensuring accurate deliveries and reducing returns significantly. (4 reviews) - Users value the **real-time order tracking** and seamless integration, enhancing confidence and efficiency in order management. (4 reviews) - Simple (4 reviews) - Users value the **fast fulfilment and real-time tracking** , enhancing customer confidence and allowing timely order launches. (4 reviews) - Users value the **automation** of ShipRocket, which streamlines shipping and saves significant time for operations teams. (3 reviews) **What users dislike:** - Users experience **delivery delays** and inconsistent tracking updates, impacting overall satisfaction with ShipRocket's services. (4 reviews) - Users experience **delivery delays** and inconsistent tracking, leading to frustration, especially for remote areas and international shipping. (3 reviews) - Users note **shipping limitations** with slow return management and longer onboarding for international deliveries affecting overall satisfaction. (3 reviews) - Users find the **poor customer support** of ShipRocket frustrating, citing slow responses and scripted messages. (2 reviews) - Users report **shipping issues** with delays in delivery times and tracking updates, especially in remote areas. (2 reviews) - Slow Performance (2 reviews) - Carrier Issues (1 reviews) - Users find the **cluttered and unintuitive interface** challenging, impacting their overall navigation experience with ShipRocket. (1 reviews) - Difficult Setup (1 reviews) - Ineffective Tracking (1 reviews) ## ShipRocket Reviews ### 1. It's too costly than competitors **Rating:** 3.0/5.0 stars **Reviewed by:** Diksha K. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2023 **What do you like best about ShipRocket?** It's lets us ship across cities and within cities in time. we have used it for sometime and it went good. Delivery is quick and packages were delivered in perfect conditions. Quality is good **What do you dislike about ShipRocket?** The prices are very high compared to it's competitors. It's cost us almost 1.5 times more in overall shipping experience with Shiprocket. Similar services are provided to us by other competitors at lower prices and same quality **What problems is ShipRocket solving and how is that benefiting you?** Just like any other shipping company, it is helping us deliver packages quicker across cities. Their is no compromise on the quality of work and customer support is very active and helpful. ### 2. ShipRocket Logistic Technology **Rating:** 3.0/5.0 stars **Reviewed by:** Kishan T. | Project Support Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 08, 2023 **What do you like best about ShipRocket?** It provides an e-commerce shipping solution different from most Logistic software available. **What do you dislike about ShipRocket?** It has got minimal courier options and had some difficulty with customer support. **What problems is ShipRocket solving and how is that benefiting you?** It provides a unified platform that integrates with multiple courier partners. It has got a monthly subscription process. ## ShipRocket Discussions - [Is Shiprocket a good company?](https://www.g2.com/discussions/is-shiprocket-a-good-company) - 2 comments, 1 upvote - [View ShipRocket pricing details and edition comparison](https://www.g2.com/products/shiprocket/reviews?filters%5Bnps_score%5D%5B%5D=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+11%3A46%3A40+-0500&secure%5Bsession_id%5D=1030084a-3158-40e9-807c-d4acfcad2d35&secure%5Btoken%5D=61e9eaff063fa22f5a4133e96304fe397e74e052a6b738cf08a72bbd9190c648&format=llm_user) ## ShipRocket Integrations - [Shopify](https://www.g2.com/products/shopify/reviews) ## ShipRocket Features **Carrier Management** - Carrier Information - Evaluation - Performance **Product Sales** - Product Search - Product Reviews - Product Filters - Product Page Customization **Freight Modes** - Definitions - Pricing - Selection - Route Optimization **Administration** - Reports & Analytics - Status Tracking - Pricing Automation - E-commerce Platform Integration - Process Automation - Accounting Integration - Third-Party Integrations - Cost Tracking - Activity Tracking - Sales Automation - Shipment Tracking - Reporting/Analytics - Inventory Tracking **Additional Functionality** - Activity Dashboard - API - Purchase Order Management - Sales Trend Analysis - Multi-Location - Data Import/Export - Vendor Management - Sales Order Management - Order Entry - Price Optimization - Dropshipping Services - Real-Time Updates - eCommerce Management - Warehouse Management - Inventory Optimization - AI Copilot - Forecasting - Online Catalog - Channel Management - Shipping Labels - Shipping Management - Price/Margin Management - Data Synchronization - Product Data Management - Monitoring - Real-Time Monitoring - Multiple Data Sources - Reporting & Statistics - EDI - Real-Time Data - Generative AI - Inventory Replenishment - Inventory Management - Product Catalog - Order Management - Multi-Channel Management - Retail Inventory Management - Product Information Management - Supplier Management - Sourcing Management - Customer Service Management **Customer Management** - Customer Portal - Quotes - Documents **Additional Functionality** - Local Forwarders - Reporting & Statistics - EDI - Shipping Labels - Rate Management - Document Management - Invoice Management - Activity Dashboard - Waybills - LTL/Shared Truckload - For Freight Operations - Generative AI - Delivery Tracking - Inventory Management - API - Shipping Management - Accounting - International Forwarders - Warehouse Management - Shipment Tracking - 3PL Management - Dispatch Management - Transportation Management - Fleet Management - Third-Party Integrations - AI Copilot - Real-Time Notifications - Truckload Management - Scheduling - Customer Management - Import/Export Management - Quotes/Estimates - Order Management ## Top ShipRocket Alternatives - [ShipStation](https://www.g2.com/products/shipstation/reviews) - 4.3/5.0 (580 reviews) - [Shipsy](https://www.g2.com/products/shipsy-shipsy/reviews) - 4.5/5.0 (157 reviews) - [Truckstop Load Board](https://www.g2.com/products/truckstop-load-board/reviews) - 4.0/5.0 (407 reviews)