The customer support is so great! No wandering around trying to figure stuff out on your own (which is the main reason I will bail on a service). They will help you get everything set up and help with all of your support needs via chat (hi Matthew!) or by phone. Review collected by and hosted on G2.com.

I'd like for the billing to show the order numbers for each of the insurance items, that way it is easy to see what charges go with which items. Review collected by and hosted on G2.com.

ShippingEasy has saved us an enormous amount of time with our shipping. We can print invoices and shipping labels at the same time. Their customer service is impeccable. Review collected by and hosted on G2.com.

Shipping Rules can be a little tricky. There is no 'OR' condition. You may need to use 2 or more rules to get the condition you want. Review collected by and hosted on G2.com.

I looked at a ton of shipping solutions for my company which does quite a bit of shipping. ShippingEasy had commercial plus pricing, a programmable API, and an inventory feature. Only one that checked all the boxes! Review collected by and hosted on G2.com.

Would love alerts for when items are shipped back to us! Review collected by and hosted on G2.com.

I am new to SE, although I have worked for quite a few larger fulfillment centers. It was very easy to get the hang of it, and at any time I have been help up or had a question, the chat feature has been a life saver. Matthew really knows pretty much everything about SE that there is to know. The help has been very efficient, and always the exact info/answers I have needed. Review collected by and hosted on G2.com.

There should be a feature to "manipulate"(probably not the best term for what I'm trying to explain) the shipping charges. More like an up-charge/surcharge, so that there is still a margin to make some more chedda! Not only for us but for our customers as well.(But mainly for us!!) Most of our clients are already doing this on their stores/sites and are doubling up, if you will, by receiving the discounted rates we provide them. I have been continuously in my boss and owner's ears about this from day one. Review collected by and hosted on G2.com.

I absolutely love almost everything about Shipping Easy. Their customer service is the best I have ever experienced. EVER!!! Everyone is very friendly, very knowledgeable and my issues are usually resolved pretty quickly. Review collected by and hosted on G2.com.

There are only a couple features missing that Shipping Easy does not offer that would be helpful to my business. There is no form available to capture newsletter subscribers email addresses and I cannot use the abandoned cart feature which is currently only available thru Shopify. Review collected by and hosted on G2.com.

I love the ease of use of the site and the friendliness of the support team! Review collected by and hosted on G2.com.

There is nothing I dislike! Everything I need is at my fingertips. Review collected by and hosted on G2.com.

Every time I contact my Customer Service Agent and explain my issue it is within a few seconds she comes up with a solution that is simple for me to understand and works great. Review collected by and hosted on G2.com.

There is nothing to dislike, most companies you call and get a random CS agent but not here you are assigned a dedicated CS agent that remembers what was done in the past and then we move forward. Review collected by and hosted on G2.com.

holistic approach to orders and fulfillment, Inventory and customer management.

Push and pull capabilities with marketplaces.

Clean, simple and attractive interface. Review collected by and hosted on G2.com.

limited automated marketing emails with AI functionality to target products to customers based on purchase and browsing history on our bigcommerce sites. Review collected by and hosted on G2.com.

My favorite part is the company's use of "jack ship." Software is great for importing multi-channel orders into a single interface for streamlined order fulfillment. It's also very easy to generate return shipping labels. Review collected by and hosted on G2.com.

Customer service has not always been helpful. Can't think of any other cons. Review collected by and hosted on G2.com.

Called Shipping Easy for help splitting items in a packing slip. The rep signed into my screen and walked me through the process in 2 minutes. I couldn't believe how easy it was to reach a person and how helpful they where. Review collected by and hosted on G2.com.

nothing at the moment except for the requirement of having to have 40 character minimum in what I dislike. Review collected by and hosted on G2.com.