# Best Last Mile Delivery Software

## How Many Last Mile Delivery Software Products Does G2 Track?

**Total Products under this Category:** 197

### Category Stats (Aug 2026)

- **Average Rating:** 4.55/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Dispatch Science (+0.77%) - Among all products in this category, Dispatch Science recorded the largest rating increase compared to last month

_Last updated: August 04, 2026_

## How Does G2 Rank Last Mile Delivery Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 3,000+ Authentic Reviews
- 197+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Last Mile Delivery Software
 ![G2 Grid® for Last Mile Delivery Software plotting products by satisfaction and market presence](https://www.g2.com/categories/last-mile-delivery/grids.png?focus%5B%5D=124078&focus%5B%5D=77526&focus%5B%5D=20527&focus%5B%5D=1328599&focus%5B%5D=16775&focus%5B%5D=36354&focus%5B%5D=53581&focus%5B%5D=130689)

Highlighted products: Elite EXTRA, FarEye, project44, Metrobi Delivery Management Software, Route4Me, Shipsy, Locus, and Lalamove.

Underlying data: [Grid® JSON](https://www.g2.com/categories/last-mile-delivery/grids.json?focus%5B%5D=elite-extra&focus%5B%5D=fareye&focus%5B%5D=project44&focus%5B%5D=metrobi-delivery-management-software&focus%5B%5D=route4me&focus%5B%5D=shipsy-shipsy&focus%5B%5D=locus-locus&focus%5B%5D=lalamove)

**Sponsored**

### SAP Integrated Business Planning

Respond to new market expectations with real-time supply chain planning capabilities and fulfill future demand profitably supply chain management. Powered by in-memory computing technology within SAP HANA, this cloud-based solution combines capabilities for sales and operations; demand, response, and supply planning; and inventory optimization. - Cloud deployment - Real-time scenarios and simulation - Social collaboration - Powerful predictive Analytics KEY BENEFITS: Achieve a rapid deployment Get up and running quickly with SAP Integrated Business Planning by using preconfigured process templates for an accelerated implementation. Empower employees with intuitive features Offer a unified, intuitive user experience with SAP Fiori and planning and simulation capabilities based on Microsoft Excel. Plan resources effectively Optimize resource efficiency by creating supply plans based on prioritized demands, allocations, and supply chain constraints. KEY CAPABILITIES: Integration with SAP Supply Chain Control Tower Gain end-to-end visibility of your supply chain, decision support, and fast corrective action through integration with SAP Supply Chain Control Tower. Forecasting and demand management Get full demand transparency with short-term, mid-term, and long-term forecasting. Take advantage of best-in-class capabilities for demand sensing and statistical forecasting. Inventory optimization Establish optimal inventory targets that enable you to maximize profits, while leaving a buffer to help you meet unexpected demand. Sales and operations planning Deliver a cross-departmental sales and operations plan that balances inventory, service levels, and profitability. Response and supply planning Optimize resourcing efficiency by creating supply plans based on prioritized demands, allocations, and supply chain constraints.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=2447&secure%5Bchosen_at%5D=2026-08-04T22%3A26%3A43Z&secure%5Bdisplayable_resource_id%5D=1406&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=1406&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=59587&secure%5Bresource_id%5D=2447&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Flast-mile-delivery%3Fopen_modal_url%3D%252Fproducts%252Fshippingchimp-com%252Fwishlists%253Fhost_path%253D%25252Fcategories%25252Flast-mile-delivery%2526source%253Dcategory&secure%5Btoken%5D=30b3b940e1f642b2d607711f33ded0a8f5f28b12c24d69ce3eda865b3d310190&secure%5Burl%5D=https%3A%2F%2Fwww.sap.com%2Fdocuments%2F2025%2F04%2F5256c341-007f-0010-bca6-c68f7e60039b.html%3Fcampaigncode%3DCRM-YD25-DSC-407451%26source%3DIBP-click-campaign-G2&secure%5Burl_type%5D=custom_url)

### [Elite EXTRA](https://www.g2.com/products/elite-extra/reviews)

Elite Elite EXTRA is a comprehensive, cloud-based software suite from Epicor, tailored to tackle “last‑mile” logistics challenges—where the final delivery of goods to customers often proves costly and complex. It integrates Routing & Dispatch, Returns Automation, and Delivery Network into a single, streamlined platform. What Elite EXTRA offers 1. Routing & Dispatch - Optimized routes: Ensure efficient routes, every time with our advanced route optimization engine - Better customer communication: Features real‑time driver tracking, ETA notifications, and proof of delivery through mobile signature/photo capture via the EXTRA Driver app - Streamlined operations: Organizations using it reported up to 20% productivity gains within a month 2. Delivery Network - More delivery options - Choose from numerous integrated third party fleets to complete your deliveries - Flexible delivery: Compare delivery costs and times of third party delivery options in real time - Happier customers: Wow your customers with fast delivery—no matter the status of your internal fleet 3. Returns Automation - Comprehensive views: Delivers a dashboard for managing the full returns lifecycle—from authorization to pickup to credit issuance. - Process efficiency: Empowers businesses to configure automatic return-policy enforcement and gives customers an intuitive portal experience - Returns trackability: No more goods lost in transit or delays in getting credits issued– turn an operational weakness into a strength Why choose Elite EXTRA - All‑in‑one platform: Seamlessly integrates dispatch, third‑party carrier use, and returns under one SaaS umbrella - SaaS with no long-term commitments: Continually updated (every ~8 weeks), with month-to-month subscriptions—no lock-in. - Highly rated: Earns around 4.7/5 on Capterra & Software Advice; praised for ease of use, robust features, and solid customer support

**Average Rating:** 4.6/5.0

**Total Reviews:** 79

#### How Do G2 Users Rate Elite EXTRA?

- **Ease of Use:** 9.3/10 (Category avg: 9.0/10)
- **Customer communication:** 9.2/10 (Category avg: 8.8/10)
- **Customer feedback:** 8.3/10 (Category avg: 8.6/10)
- **How long did it take to go live?:** 1.0/10 (Category avg: 1.0/10)

#### Who Is the Company Behind Elite EXTRA?

- **Seller:** [Epicor](https://www.g2.com/sellers/epicor)
- **Company Website:** www.epicor.com
- **Year Founded:** 1972
- **HQ Location:** Austin, TX
- **Twitter:** @Epicor  
9,286 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=89ee06eeb2c1092926115071b22ad87b028ed4fd4eb02deb7823f4298af79e9e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F4617%2F&secure%5Burl_type%5D=linkedin_company_website)  
6,179 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Automotive, Transportation/Trucking/Railroad
- **Company Size:** 54% Medium, 33% Small

#### What Do G2 Reviewers Say About Elite EXTRA?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **automation capabilities** of Elite EXTRA, streamlining returns and enhancing delivery efficiency.
- Users appreciate the **easy management and tracking** of deliveries with Elite EXTRA, enhancing customer experience significantly.
- Users value the **efficient delivery management** features of Elite EXTRA, enhancing tracking and responsiveness for urgent needs.
- Users value the **efficient delivery time** management of Elite EXTRA, enhancing their logistical operations significantly.
- Users value the **real-time driver monitoring** of Elite EXTRA, enhancing delivery efficiency and customer satisfaction.

##### Cons

- Users often face **connectivity issues** affecting tracking accuracy, though updates occur once better coverage is available.
- Users experience **GPS issues** that can affect tracking accuracy, though updates occur once in better coverage areas.
- Users report occasional **inaccuracies in tracking** due to GPS or network issues, though updates occur in better coverage areas.
- Users experience **inaccurate geolocation** issues due to GPS or carrier problems, though updates occur in better coverage areas.
- Users report **inaccurate tracking** when GPS or network issues occur, impacting the reliability of location data.

#### What Are Recent G2 Reviews of Elite EXTRA?

**["Streamlines Dispatching with Great Auto-Dispatching Features"](https://www.g2.com/survey_responses/elite-extra-review-12914076)**

**Rating:** 4.0/5.0 stars

_— Tim T._

[Read full review](https://www.g2.com/survey_responses/elite-extra-review-12914076)

**["Seamless CDK Integration and Real-Time Delivery Visibility"](https://www.g2.com/survey_responses/elite-extra-review-12948783)**

**Rating:** 5.0/5.0 stars

_— Heather S._

[Read full review](https://www.g2.com/survey_responses/elite-extra-review-12948783)

#### What Are G2 Users Discussing About Elite EXTRA?

- [What is EliteExtra used for?](https://www.g2.com/discussions/what-is-eliteextra-used-for)

### [FarEye](https://www.g2.com/de/products/fareye/reviews)

Die Delivery-Management-Plattform von FarEye verwandelt Lieferungen in einen Wettbewerbsvorteil. Einzelhandels-, E-Commerce- und Drittlogistikunternehmen nutzen FarEyes einzigartige Kombination aus Orchestrierung, Echtzeit-Transparenz und markengeschützten Kundenerlebnissen, um komplexe Logistikprozesse der letzten Meile zu vereinfachen. Die FarEye-Plattform ermöglicht es Unternehmen, die Kundentreue und -zufriedenheit zu steigern, Kosten zu senken und die betriebliche Effizienz zu verbessern. Die Produkte von FarEye sind auf Schlüsselbereiche der Lieferkette vom Auftrag bis zur Tür ausgerichtet, um den Lieferprozess der letzten Meile effizient auszuführen und ein nahtloses Kundenerlebnis zu gewährleisten: Versenden: Treffen Sie Kunden dort, wo sie sind, und bieten Sie eine flexible Auswahl an Lieferoptionen. Optimieren Sie Lieferungen mit mehreren Spediteuren für maximale Effizienz und pünktliche Lieferleistung. Verfolgen: Bieten Sie Echtzeit-Transparenz auf Sendungsebene während der gesamten Lieferkette, vermeiden Sie Verzögerungen und Störungen. Routen: Machen Sie Lieferungen profitabler mit dynamischer, einschränkungsbasierter Routenplanung und -terminierung. Ausführen: Beschleunigen Sie Cross-Dock- und Fahreroperationen, was zu schnelleren Abläufen im Lieferzentrum oder Lager führt. Erleben: Bieten Sie ein markengeschütztes, differenziertes Kundenerlebnis während des gesamten Vor- und Nachkaufsprozesses - von der Auftragsverfolgung und -planung über Lieferbenachrichtigungen bis hin zu Rücksendungen und Umtausch. Die FarEye-Plattform bietet Marken, Versendern und Spediteuren die Agilität, Flexibilität und Skalierbarkeit, die erforderlich sind, um Geschäftsanforderungen zu erfüllen, Nachhaltigkeitsmaßnahmen einzuhalten und Störungen mit Vertrauen und Zuversicht zu begegnen. Die Technologie von FarEye bietet die Transparenz und Anpassungsfähigkeit, um die enormen Komplexitäten der Logistik der letzten Meile zu vereinfachen und gleichzeitig Ihre Pakete pünktlich und zuverlässig zu liefern. Jedes Unternehmen, das sich als kundenorientiert betrachtet, muss sich in ein Vertriebs- und Logistikunternehmen verwandeln. Aus diesem Grund vertrauen weltweit führende Unternehmen wie Dominoz, Gordon Food Services, Tata Steel, Hilti, Bluedart, Helofresh und über 150 weitere Marken FarEye ihre Operationen der letzten Meile und das Kundenerlebnis bei der Lieferung an.

**Average Rating:** 4.7/5.0

**Total Reviews:** 307

#### How Do G2 Users Rate FarEye?

- **Einfache Bedienung:** 9.5/10 (Category avg: 9.0/10)
- **Kundenkommunikation:** 9.0/10 (Category avg: 8.8/10)
- **Kundenfeedback:** 9.3/10 (Category avg: 8.6/10)
- **Wie lange hat es gedauert, bis es live gegangen ist?:** 6.1/10 (Category avg: 1.0/10)

#### Who Is the Company Behind FarEye?

- **Verkäufer:** [FarEye](https://www.g2.com/de/sellers/fareye-209791b6-6352-4f97-9c80-5521a8c38dc4)
- **Gründungsjahr:** 2013
- **Hauptsitz:** Chicago, Illinois
- **Twitter:** @FarEye  
1,349 Twitter-Follower
- **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d115dee4fb01cf22f49c35536a8a586bdc1b9d89182b10f1790e25444828d78e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffareye%2F&secure%5Burl_type%5D=linkedin_company_website)  
598 Mitarbeiter\*innen auf LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** GPS-Ingenieur, Manager
- **Top Industries:** Logistik und Lieferkettenmanagement, Transportwesen/LKW-Transport/Eisenbahn
- **Company Size:** 63% Large, 31% Medium

#### What Do G2 Reviewers Say About FarEye?

_AI-generated summary from verified user reviews_

##### Pros

- Benutzer finden die **Benutzerfreundlichkeit** von FarEye entscheidend für die effiziente Verwaltung von Lieferungen und die Verbesserung der betrieblichen Abläufe.
- Benutzer schätzen die **Echtzeitverfolgung** von FarEye, die die Sichtbarkeit und Effizienz für Sendungen verbessert.
- Benutzer schätzen die **einheitliche Kontrollturmansicht** von FarEye, die die Effizienz steigert und die SLA-Leistung verbessert.
- Benutzer profitieren von **Echtzeitverfolgung** mit FarEye, was rechtzeitige Aktualisierungen und nahtloses Sendungsmanagement gewährleistet.
- Benutzer schätzen das **Echtzeit-Tracking und das organisierte Dashboard** von FarEye, was die Sichtbarkeit und die betriebliche Reaktion verbessert.

##### Cons

- Benutzer erleben **langsame Leistung** aufgrund von Puffer- und Tracking-Problemen, die häufige Unterstützungseingriffe zur Lösung erfordern.
- Benutzer stehen oft vor **technischen Problemen** wie Fahrzeugregistrierungsfehlern und fehlenden Daten, die eine effektive Nutzung behindern.
- Benutzer erleben **langsame Ladezeiten** beim Hochladen von Bestellungen und beim Einloggen in das FarEye-Portal, was die Effizienz beeinträchtigt.
- Benutzer erleben **Verfolgungsprobleme** mit FarEye, da Warnungen nicht automatisch geschlossen werden und Live-Datenaktualisierungen oft verzögert sind.
- Benutzer erleben **Synchronisierungsprobleme** mit FarEye, insbesondere in Gebieten mit schlechter Konnektivität, was zu Verzögerungen führt und Warnungen offen bleiben lässt.

#### What Are Recent G2 Reviews of FarEye?

**["Fareye: Intuitive, benutzerfreundliche Plattform, die die Betriebseffizienz steigert"](https://www.g2.com/de/survey_responses/fareye-review-13169428)**

**Rating:** 5.0/5.0 stars

_— Sushen T._

[Read full review](https://www.g2.com/de/survey_responses/fareye-review-13169428)

**["Zuverlässige Plattform für tägliche Logistikoperationen"](https://www.g2.com/de/survey_responses/fareye-review-13067007)**

**Rating:** 4.5/5.0 stars

_— Riyaz I._

[Read full review](https://www.g2.com/de/survey_responses/fareye-review-13067007)

### [project44](https://www.g2.com/de/products/project44/reviews)

project44 glaubt an bessere Lieferketten. Movement von project44 ist die Decision Intelligence Platform, die von Supply Chain AI angetrieben wird und fragmentiertes Logistikmanagement in einheitliche Intelligenz verwandelt, um Kontrolle wiederherzustellen und Sicherheit in globale Lieferkettenoperationen zu bringen. Mit einem umfassenden und vernetzten Ökosystem bietet project44 Einblick in über 1 Milliarde Sendungen jährlich für über 1.000 führende Marken in den Bereichen Fertigung, Automobil, Einzelhandel, Life Sciences, Lebensmittel & Getränke, Konsumgüter und Öl, Chemie & Gas. Das Engagement von project44 für Exzellenz wurde von Organisationen und Auszeichnungen anerkannt, darunter die Ernennung zum Leader im Gartner Magic Quadrant 2025 und als "Customer's Choice" im Gartner Voice of the Customer-Bericht, sechzehnmaliger Leader im G2 Supply Chain Visibility Grid, Google Cloud Partner des Jahres und SAP Pinnacle Award Gewinner. Erfahren Sie mehr auf project44.com.

**Average Rating:** 4.7/5.0

**Total Reviews:** 708

#### How Do G2 Users Rate project44?

- **Einfache Bedienung:** 9.2/10 (Category avg: 9.0/10)
- **Kundenkommunikation:** 8.6/10 (Category avg: 8.8/10)
- **Kundenfeedback:** 8.7/10 (Category avg: 8.6/10)
- **Wie lange hat es gedauert, bis es live gegangen ist?:** 4.6/10 (Category avg: 1.0/10)

#### Who Is the Company Behind project44?

- **Verkäufer:** [project44](https://www.g2.com/de/sellers/project44)
- **Unternehmenswebsite:** project44.com
- **Gründungsjahr:** 2014
- **Hauptsitz:** Chicago, IL
- **Twitter:** @freightpipes  
5,147 Twitter-Follower
- **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fc30f5a8dc22c27a99b515c891fa4ceea3081e79fd4797ca86fdaeb3e644ce0c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F9265792%2F&secure%5Burl_type%5D=linkedin_company_website)  
789 Mitarbeiter\*innen auf LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** IT-Manager, Präsident
- **Top Industries:** Logistik und Lieferkettenmanagement, Transportwesen/LKW-Transport/Eisenbahn
- **Company Size:** 41% Medium, 36% Large

#### What Do G2 Reviewers Say About project44?

_AI-generated summary from verified user reviews_

##### Pros

- Benutzer schätzen die **Benutzerfreundlichkeit** von project44, genießen seine moderne Oberfläche und nahtlose Integration zur Sendungsverfolgung.
- Benutzer schätzen den **aufmerksamen Kundensupport** von project44 sehr, der rechtzeitige Lösungen und eine nahtlose Integration der Abläufe gewährleistet.
- Benutzer schätzen das **Echtzeit-Tracking** von project44, das proaktives Management von Sendungen und fundierte Entscheidungsfindung ermöglicht.
- Benutzer loben project44 für seinen **außergewöhnlichen Kundensupport** und heben die Professionalität und Reaktionsfähigkeit des Teams hervor.
- Benutzer schätzen die **Echtzeit-Tracking** -Fähigkeiten, die die Sichtbarkeit und Effizienz bei der Überwachung von Sendungen über verschiedene Transportmodi verbessern.

##### Cons

- Benutzer erleben **Verfolgungsprobleme** mit Project44, was die Sichtbarkeit beeinträchtigt und die Fehlersuche bei Sendungen erschwert.
- Benutzer finden es **schwierig, neue Straßentransporteure zu engagieren** und erleben eine inkonsistente Reaktionsfähigkeit während der Integration mit project44.
- Benutzer erleben **schlechten Kundensupport** , da sie mit langsamen Antworten und ständigen Wechseln der Servicemitarbeiter während Anfragen konfrontiert sind.
- Benutzer haben oft **Integrationsprobleme** mit Spediteuren, was zu Verzögerungen und Komplikationen bei der Verfolgung und Aktualisierung führt.
- Benutzer stehen vor **technischen Problemen** mit Project44, einschließlich Netzausfällen und Herausforderungen bei der Fehlersuche, die die Sichtbarkeit von Sendungen beeinträchtigen.

#### What Are Recent G2 Reviews of project44?

**["Standards für zukünftige Dienstleistungen festlegen"](https://www.g2.com/de/survey_responses/project44-review-7932179)**

**Rating:** 5.0/5.0 stars

_— Berat Pamir ._

[Read full review](https://www.g2.com/de/survey_responses/project44-review-7932179)

**["Starkes Container-Tracking, exzellenter Support und kontinuierliche Weiterentwicklung"](https://www.g2.com/de/survey_responses/project44-review-12993082)**

**Rating:** 5.0/5.0 stars

_— Verifizierter Benutzer in Chemikalien_

[Read full review](https://www.g2.com/de/survey_responses/project44-review-12993082)

#### What Are G2 Users Discussing About project44?

- [What is project44 used for?](https://www.g2.com/de/discussions/what-is-project44-used-for) - 1 upvote

### [Metrobi Delivery Management Software](https://www.g2.com/products/metrobi-delivery-management-software/reviews)

Metrobi Delivery Management Software is a platform designed to simplify and optimize local delivery operations for businesses. It offers advanced route optimization to minimize travel time and fuel costs, real-time live tracking for precise delivery status updates, and digital proof of delivery (POD) features including signatures, photos, and notes to enhance accountability and customer satisfaction.

**Average Rating:** 4.9/5.0

**Total Reviews:** 59

#### How Do G2 Users Rate Metrobi Delivery Management Software?

- **Ease of Use:** 9.8/10 (Category avg: 9.0/10)
- **Customer communication:** 9.4/10 (Category avg: 8.8/10)
- **Customer feedback:** 9.6/10 (Category avg: 8.6/10)
- **How long did it take to go live?:** 0/10 (Category avg: 1.0/10)

#### Who Is the Company Behind Metrobi Delivery Management Software?

- **Seller:** [Metrobi](https://www.g2.com/sellers/metrobi)
- **Year Founded:** 2019
- **HQ Location:** Boston, US
- **Twitter:** @MetrobiOfficial  
37 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=29cca6dabac0f1b32dbf9db44b2cc3c3f4017447632c7771f1f0ff1bed2cbf15&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmetrobi&secure%5Burl_type%5D=linkedin_company_website)  
37 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Manager
- **Top Industries:** Marketing and Advertising, Computer Software
- **Company Size:** 64% Small, 25% Medium

#### What Do G2 Reviewers Say About Metrobi Delivery Management Software?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **real-time tracking** feature of Metrobi, enhancing delivery efficiency and customer satisfaction.
- Users value the **efficient delivery management** of Metrobi, enhancing operational smoothness and reducing communication overhead.
- Users value the **real-time SMS and email notifications** from Metrobi, ensuring seamless communication throughout the delivery process.
- Users value the **route optimization** features of Metrobi, significantly enhancing delivery efficiency and client satisfaction.
- Users value the **excellent customer satisfaction** provided by Metrobi's real-time tracking and delivery notifications.

##### Cons

- Users desire more **customization options** for reporting and analytics in Metrobi, though it's not a major issue.
- Users desire a **deeper ERP integration** for better efficiency, though it hasn't severely affected operations.
- Users desire more **flexibility in report customization** , although they view it as a minor concern overall.
- Users note the need for **improved reporting options** in Metrobi, as current analytics lack depth and customization.
- Users find the **routing issues** due to lack of color-coding, which complicates differentiation between routes.

#### What Are Recent G2 Reviews of Metrobi Delivery Management Software?

**["Excellent Visibility Across Every Delivery From Dispatch to Completion"](https://www.g2.com/survey_responses/metrobi-delivery-management-software-review-13041190)**

**Rating:** 5.0/5.0 stars

_— Werner V._

[Read full review](https://www.g2.com/survey_responses/metrobi-delivery-management-software-review-13041190)

**["A Reliable Platform for Managing Busy Delivery Schedules"](https://www.g2.com/survey_responses/metrobi-delivery-management-software-review-13041159)**

**Rating:** 5.0/5.0 stars

_— Roberto B._

[Read full review](https://www.g2.com/survey_responses/metrobi-delivery-management-software-review-13041159)

### [Locus](https://www.g2.com/de/products/locus-locus/reviews)

Locus ist ein agentisches Unternehmenstransportmanagementsystem, das entwickelt wurde, um Planung, Ausführung und Abwicklung über alle Meilen der Logistik zu orchestrieren. Es vereint Auftragsorchestrierung, Transportplanung und -optimierung, Träger- und Tarifmanagement, Ausführungskontrolle, Verfolgung, Abwicklung, Analysen und Governance in einer geschlossenen Plattform zur Verwaltung von Kosten, Servicelevels und Kundenversprechen über Netzwerke mit mehreren Trägern hinweg. Seit seiner Gründung im Jahr 2015 hat Locus Kunden weltweit geholfen, über 1,5 Milliarden Lieferungen in über 30 Ländern in Amerika, Südostasien, dem Nahen Osten und dem indischen Subkontinent auszuführen. Seine Technologie hat geholfen, über 320 Millionen Dollar an Transportkosten zu sparen, über 17 Millionen kg CO2-Emissionen auszugleichen und ein SLA-Einhaltungsverhältnis von 99,5 % aufrechtzuerhalten. Die modulare, API-first-Plattform bedient Branchen wie Einzelhandel, Fertigung, FMCG/CPG, Kurier/Express/Paket, E-Commerce und 3PL-Anbieter. Sie integriert sich nahtlos mit bestehenden TMS-, OMS-, WMS- und ERP-Lösungen durch einfache API-Plugins. Zielgerichtet auf Einzelhändler und Logistikanbieter bietet Locus eine End-to-End-Lösung, die eine nahtlose Lieferung von jedem Standort aus erleichtert, sei es ein lokales Geschäft oder internationale Grenzen. Die patentierten Routing- und Geocodierungs-Engines der Plattform sind darauf ausgelegt, jede Phase der Lieferkette zu optimieren. Durch die Integration von eigenen, vertraglich gebundenen und Trägerflotten über die erste, mittlere und letzte Meile hinweg stellt Locus sicher, dass Unternehmen Kosteneffizienz erreichen können, während sie hohe Kundenzufriedenheit aufrechterhalten. Zu den Hauptmerkmalen von Locus gehören präzise Geolokalisierungsfähigkeiten, hybrides Flottenmanagement und dynamische Routenoptimierung. Diese Werkzeuge arbeiten zusammen, um die Erfüllungsgenauigkeit, Flexibilität und Vorhersehbarkeit zu verbessern, sodass Einzelhändler die Komplexitäten der Logistik mit größerer Leichtigkeit navigieren können. Die Plattform bietet vollständige Sendungsverfolgung, die Unsicherheiten für Einzelhändler, Flottenpartner und Distributoren beseitigt und so ein transparenteres Lieferkettenumfeld fördert. Locus hat das Vertrauen führender globaler Marken wie Unilever und Nestlé gewonnen und über eine Milliarde Lieferungen in mehr als 30 Ländern ausgeführt. Das Unternehmen ist der Innovation und nachhaltigem Wachstum verpflichtet und entwickelt seine Lösungen kontinuierlich weiter, um den Anforderungen der Logistiklandschaft gerecht zu werden. Da künstliche Intelligenz und Automatisierung eine zunehmend bedeutende Rolle in der Branche spielen, ist Locus bereit, die Abläufe von der Vorabkauf-Erfüllung bis zur Nachlieferungsunterstützung zu rationalisieren und komplexe Lieferketten in strategische Wachstumstreiber für Unternehmen weltweit zu verwandeln.

**Average Rating:** 4.4/5.0

**Total Reviews:** 56

#### How Do G2 Users Rate Locus?

- **Einfache Bedienung:** 8.5/10 (Category avg: 9.0/10)
- **Kundenkommunikation:** 7.7/10 (Category avg: 8.8/10)
- **Kundenfeedback:** 7.3/10 (Category avg: 8.6/10)
- **Wie lange hat es gedauert, bis es live gegangen ist?:** 7.2/10 (Category avg: 1.0/10)

#### Who Is the Company Behind Locus?

- **Verkäufer:** [Locus](https://www.g2.com/de/sellers/locus)
- **Unternehmenswebsite:** locus.sh
- **Gründungsjahr:** 2015
- **Hauptsitz:** Milpitas, US
- **Twitter:** @Locus\_Sh  
2,530 Twitter-Follower
- **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a13ec41ff53407556e545ee655425e432cc9a6a31a90d9d63324773ed2d64678&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10155969%2F&secure%5Burl_type%5D=linkedin_company_website)  
353 Mitarbeiter\*innen auf LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Logistik und Lieferkettenmanagement, Konsumgüter
- **Company Size:** 42% Medium, 37% Large

#### What Do G2 Reviewers Say About Locus?

_AI-generated summary from verified user reviews_

##### Pros

- Benutzer schätzen die **einfache Integration und Anpassung** von Locus, was die Betriebseffizienz ihrer Lieferprozesse verbessert.
- Benutzer schätzen die **benutzerfreundliche Oberfläche** von Locus, die eine einfache Einführung und nahtlose Integration in Arbeitsabläufe erleichtert.
- Benutzer schätzen den **reaktionsschnellen Support** von Locus, der sie während ihrer gesamten Erfahrung wertgeschätzt und unterstützt fühlen lässt.
- Benutzer loben Locus für seine **Effizienz** , die Logistik durch Automatisierung und Echtzeit-Tracking für optimale Leistung verbessert.
- Benutzer schätzen die **Routenoptimierungs** funktionen von Locus, die die Effizienz steigern und gleichzeitig praktische Anpassungen ermöglichen.

##### Cons

- Benutzer äußern Unzufriedenheit mit der **langsamen Leistung** von Locus, insbesondere in Bezug auf die Antwortzeiten und die Geschwindigkeit der Problemlösung.
- Benutzer finden, dass Locus **Flexibilität** in dynamischen Situationen fehlt, was zusätzliche Schritte für manuelle Anpassungen erfordert und auf Modellbeschränkungen stößt.
- Benutzer finden, dass Locus **begrenzte Anpassungsmöglichkeiten** bietet, was es schwierig macht, sich an spezifische Geschäftsanforderungen anzupassen, insbesondere für kleinere Kunden.
- Benutzer finden, dass **schlechte Anpassungsmöglichkeiten** die Effektivität von Locus einschränken, insbesondere für kleine Kunden und spezifische betriebliche Bedürfnisse.
- Benutzer finden die **Prozesskomplexität** von Locus umständlich, insbesondere mit den zahlreichen erforderlichen Einstellungen und Konfigurationen für Versandmethoden.

#### What Are Recent G2 Reviews of Locus?

**["Saubere, intuitive Benutzeroberfläche, die tägliche Abläufe erleichtert. Hervorragende Routing-Lösung mit großartigem UI/UX."](https://www.g2.com/de/survey_responses/locus-review-13190028)**

**Rating:** 4.5/5.0 stars

_— indra s._

[Read full review](https://www.g2.com/de/survey_responses/locus-review-13190028)

**["Großartige Routenoptimierung und Reiseplanung für Fahrer"](https://www.g2.com/de/survey_responses/locus-review-13197938)**

**Rating:** 4.0/5.0 stars

_— Jignesh Marwadi S._

[Read full review](https://www.g2.com/de/survey_responses/locus-review-13197938)

#### What Are G2 Users Discussing About Locus?

- [Wofür wird Locus Dispatcher verwendet?](https://www.g2.com/de/discussions/what-is-locus-dispatcher-used-for)

### [Shipsy](https://www.g2.com/de/products/shipsy-shipsy/reviews)

Shipsy ermöglicht es Unternehmen weltweit, widerstandsfähige, vernetzte, agile, nachhaltige und autonome Lieferketten- und Logistikoperationen aufzubauen. Seine intelligente Logistikmanagementplattform befähigt Unternehmen, die Transportkosten erheblich zu senken, den CO2-Fußabdruck zu reduzieren, das Kundenerlebnis zu verbessern, die Lieferproduktivität zu steigern und einen nahtlosen grenzüberschreitenden Frachtverkehr zu ermöglichen. Das 350+ Team von Shipsy hat seinen Sitz in Indien, Dubai, Riad, Afrika, den Niederlanden und Indonesien und bedient über 230 Kunden weltweit. Shipsy verfolgt monatlich über 650.000 Container, beschafft Fracht im Wert von über 150 Millionen Dollar pro Monat und unterstützt über 60 Millionen Pakete pro Monat. Aus einer breiteren Perspektive hat Shipsy Integrationen mit über 64 großen Reedereien, über 50 Drittlogistikunternehmen, über 300 Spediteuren, über 50 Zollagenten und einem Netzwerk von über 20.000 globalen Versendern. Im Jahr 2023 erweiterte Shipsy sein Portfolio durch die Übernahme von Stockone, einer cloudbasierten Lagerverwaltungssoftware (WMS). Sie ermöglicht es Marken und E-Commerce-Unternehmen, Fulfillment-Operationen in großem Maßstab zu verwalten. Mit jahrzehntelanger Erfahrung im Design, in der Implementierung und im Betrieb von Lieferketten hat Stockone eine robuste, funktionsreiche Plattform aufgebaut und integriert sich nahtlos mit anderen Systemen, um Bestellungen einfach zu erfüllen.

**Average Rating:** 4.5/5.0

**Total Reviews:** 157

#### How Do G2 Users Rate Shipsy?

- **Einfache Bedienung:** 9.1/10 (Category avg: 9.0/10)
- **Kundenkommunikation:** 8.8/10 (Category avg: 8.8/10)
- **Kundenfeedback:** 8.8/10 (Category avg: 8.6/10)
- **Wie lange hat es gedauert, bis es live gegangen ist?:** 3.5/10 (Category avg: 1.0/10)

#### Who Is the Company Behind Shipsy?

- **Verkäufer:** [Shipsy](https://www.g2.com/de/sellers/shipsy)
- **Gründungsjahr:** 2015
- **Hauptsitz:** Gurgaon, Haryana
- **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=dc7d5f53a4d696c7eb47d6d565d6cced8ad2c95ebdb5318dac03fbdb4657e9a1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F9473746%2F&secure%5Burl_type%5D=linkedin_company_website)  
394 Mitarbeiter\*innen auf LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Stellvertretender Manager
- **Top Industries:** Logistik und Lieferkettenmanagement, Einzelhandel
- **Company Size:** 51% Large, 31% Medium

#### What Do G2 Reviewers Say About Shipsy?

_AI-generated summary from verified user reviews_

##### Pros

- Benutzer schätzen die **Echtzeit-Datenübersicht** und die intelligenten Funktionen von Shipsy, die ihre Betriebseffizienz erheblich verbessern.
- Benutzer finden die **Echtzeit-Datenübersicht** des Shipsy-Dashboards für effektive Planung und Entscheidungsfindung von unschätzbarem Wert.
- Benutzer loben den **aufmerksamen Support** von Shipsy und heben den kundenorientierten Ansatz als eine der wichtigsten Stärken hervor.
- Benutzer schätzen die **Wachstumsfähigkeiten** von Shipsy, die die Entscheidungsfindung mit Echtzeitdaten und -einsichten verbessern.
- Benutzer schätzen die **Echtzeit-Datenübersicht** von Shipsy, die die Arbeitseffizienz und Entscheidungsfindung erheblich verbessert.

##### Cons

- Benutzer haben **Verzögerungsprobleme** mit Shipsy und bemerken Herausforderungen bei der Einhaltung der zugesagten Fristen für Lösungen.
- Benutzer heben die Notwendigkeit hervor, die **Zeitleisten** in Shipsy zu verbessern, da Zusagen zu bestimmten Terminen unzuverlässig sein können.
- Benutzer empfinden, dass **Lieferverzögerungen** ihre Erfahrung beeinträchtigen können, wobei die Zeitpläne von Shipsy erheblich verbessert werden müssen.
- Benutzer erleben **lange Wartezeiten** auf Lösungen, was die Zuverlässigkeit der Zeitplanverpflichtungen von Shipsy beeinträchtigt.
- Benutzer finden, dass **Planungsprobleme** mit Shipsy zu Herausforderungen bei der Einhaltung spezifischer Zeitpläne und Verpflichtungen führen können.

#### What Are Recent G2 Reviews of Shipsy?

**["Echtzeitlösungen und Einblicke, braucht bessere Zeitpläne"](https://www.g2.com/de/survey_responses/shipsy-review-8447721)**

**Rating:** 4.5/5.0 stars

_— SARBESWAR H._

[Read full review](https://www.g2.com/de/survey_responses/shipsy-review-8447721)

**["Shipsy macht die Sendungsverfolgung und Lieferzeiten einfach"](https://www.g2.com/de/survey_responses/shipsy-review-12712173)**

**Rating:** 4.5/5.0 stars

_— ISHAN P._

[Read full review](https://www.g2.com/de/survey_responses/shipsy-review-12712173)

#### What Are G2 Users Discussing About Shipsy?

- [How do you use Shipsy?](https://www.g2.com/de/discussions/how-do-you-use-shipsy)
- [Wofür wird Shipsy verwendet?](https://www.g2.com/de/discussions/what-is-the-use-of-shipsy) - 1 comment
- [Is Shipsy a startup?](https://www.g2.com/de/discussions/is-shipsy-a-startup)
- [What does Shipsy do?](https://www.g2.com/de/discussions/what-does-shipsy-do) - 1 comment

### [Route4Me](https://www.g2.com/products/route4me/reviews)

Routing chaos finally solved. Extremely easy-to-use, Route4Me Route Planner automatically plans routes for your business and dispatches them to a mobile app with built-in navigation. Perfect for field service, field sales, field marketing, field merchandising, territory management, and every business requiring last-mile optimization. Route4Me provides the world's most used route sequencing and route optimization software for small businesses and enterprises to over 40,000 customers. Route4Me supports integrations with telematics vendors such as Verizon Connect, Geotab, Samsara, Azuga, and many more!

**Average Rating:** 4.7/5.0

**Total Reviews:** 131

#### How Do G2 Users Rate Route4Me?

- **Ease of Use:** 9.2/10 (Category avg: 9.0/10)
- **Customer communication:** 7.9/10 (Category avg: 8.8/10)
- **Customer feedback:** 8.3/10 (Category avg: 8.6/10)
- **How long did it take to go live?:** 1.0/10 (Category avg: 1.0/10)

#### Who Is the Company Behind Route4Me?

- **Seller:** [Route4Me Inc](https://www.g2.com/sellers/route4me-inc)
- **Company Website:** route4me.com
- **Year Founded:** 2009
- **HQ Location:** Tampa, Florida
- **Twitter:** @Route4me  
509 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=79c9c04be26a4e5793c2a9aa747ac5c33c7085010720cd491724cc556f6ed68e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F5919409%2F&secure%5Burl_type%5D=linkedin_company_website)  
97 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Logistics and Supply Chain, Transportation/Trucking/Railroad
- **Company Size:** 61% Small, 25% Medium

#### What Do G2 Reviewers Say About Route4Me?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Route4Me to be **very easy to use** , enabling quick route changes and efficient team training.
- Users value the **route optimization capabilities** of Route4Me, enhancing efficiency and real-time tracking for better dispatch management.
- Users value the **optimized routing and real-time tracking** features of Route4Me, enhancing communication and efficiency.
- Users commend the **exceptional customer support** of Route4Me, appreciating the quick and helpful responses at any time.
- Users appreciate the **effective route optimization** of Route4Me, enhancing efficiency and ensuring timely deliveries with minimal effort.

##### Cons

- Users often face **routing issues** with Route4Me, leading them to rely on third-party navigation apps.
- Users report **technical issues** with Route4Me, including app crashes and data syncing problems affecting functionality.
- Users express concern over **insufficient information** , leading to challenges in effectively utilizing Route4Me's features.
- Users find the **mapping issues** in Route4Me require reliance on third-party apps due to inaccuracies.
- Users highlight the need for improved **routing accuracy** in Route4Me, as some addresses are difficult to locate.

#### What Are Recent G2 Reviews of Route4Me?

**["Optimization Engine That Makes Field Technician Coordination Effortless"](https://www.g2.com/survey_responses/route4me-review-13034336)**

**Rating:** 5.0/5.0 stars

_— Ariel N._

[Read full review](https://www.g2.com/survey_responses/route4me-review-13034336)

**["Optimized Routes That Keep Deliveries On Schedule"](https://www.g2.com/survey_responses/route4me-review-13048001)**

**Rating:** 5.0/5.0 stars

_— Ludwin Gamez G._

[Read full review](https://www.g2.com/survey_responses/route4me-review-13048001)

#### What Are G2 Users Discussing About Route4Me?

- [How much does Route4Me cost?](https://www.g2.com/discussions/route4me-how-much-does-route4me-cost) - 1 comment
- [How much does Route4Me cost?](https://www.g2.com/discussions/how-much-does-route4me-cost) - 1 comment
- [What is the best route planning software?](https://www.g2.com/discussions/route4me-what-is-the-best-route-planning-software)
- [What is a route optimization software?](https://www.g2.com/discussions/what-is-a-route-optimization-software) - 2 comments
- [How does Route4Me app work?](https://www.g2.com/discussions/how-does-route4me-app-work)

### [Lalamove](https://www.g2.com/products/lalamove/reviews)

Lalamove provides on-demand and same day delivery courier services through our mobile and web app, connecting you with our driver partners.

**Average Rating:** 4.6/5.0

**Total Reviews:** 10

#### How Do G2 Users Rate Lalamove?

- **Ease of Use:** 9.4/10 (Category avg: 9.0/10)
- **Customer communication:** 9.7/10 (Category avg: 8.8/10)
- **Customer feedback:** 9.2/10 (Category avg: 8.6/10)
- **How long did it take to go live?:** 0.4/10 (Category avg: 1.0/10)

#### Who Is the Company Behind Lalamove?

- **Seller:** [Lalamove](https://www.g2.com/sellers/lalamove)
- **Year Founded:** 2013
- **HQ Location:** Kowloon Tong, Kowloon
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=53fdb69f8e5d80cb6a201769920a0d85b275c91ffa11d4223bbe3795df1ac776&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flalamove%2F&secure%5Burl_type%5D=linkedin_company_website)  
6,679 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 90% Small, 10% Large

#### What Do G2 Reviewers Say About Lalamove?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **user-friendly interface** of Lalamove, making it easy to track deliveries and update details.
- Users appreciate the **user-friendly interface** of Lalamove, making it easy to track and manage deliveries.
- Users praise Lalamove for its **affordable pricing** , making delivery services accessible and budget-friendly.
- Users find Lalamove's **delivery management** helpful for efficiently handling their delivery and receiving needs.
- Users appreciate the **timely delivery** of Lalamove, ensuring they receive essential items like documents and products promptly.

##### Cons

- Users report experiencing **delivery issues** with Lalamove, including lack of updates and receiving damaged items.
- Users are concerned about **download limitations** causing storage issues and affecting phone performance, impacting usability.
- Users report **technical issues** with Lalamove, including app space consumption and frequent freezing, affecting usability.
- Users report **inconsistent updates** and occasional delivery of broken items, impacting their overall experience with Lalamove.

#### What Are Recent G2 Reviews of Lalamove?

**["Lalamove personal experience"](https://www.g2.com/survey_responses/lalamove-review-10540456)**

**Rating:** 5.0/5.0 stars

_— Maricris C._

[Read full review](https://www.g2.com/survey_responses/lalamove-review-10540456)

**["My 1st Review for Lalamove"](https://www.g2.com/survey_responses/lalamove-review-10372663)**

**Rating:** 5.0/5.0 stars

_— Nelson Jr. A._

[Read full review](https://www.g2.com/survey_responses/lalamove-review-10372663)

### [LionWheel](https://www.g2.com/products/lionwheel/reviews)

Friendly Route Planner for your local deliveries. Awesome driver app and 1-click Integrations to all platforms.

**Average Rating:** 5.0/5.0

**Total Reviews:** 12

#### How Do G2 Users Rate LionWheel?

- **Ease of Use:** 9.9/10 (Category avg: 9.0/10)
- **Customer communication:** 9.5/10 (Category avg: 8.8/10)
- **Customer feedback:** 9.8/10 (Category avg: 8.6/10)
- **How long did it take to go live?:** 0/10 (Category avg: 1.0/10)

#### Who Is the Company Behind LionWheel?

- **Seller:** [LionWheel](https://www.g2.com/sellers/lionwheel)
- **Year Founded:** 2021
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=97fdf3c28b708833211552d0cbaf8eb004cd8bddb23ddd88f11ad9b10b1ea92e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flionwheel&secure%5Burl_type%5D=linkedin_company_website)  
4 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 83% Small, 8% Large

#### What Are Recent G2 Reviews of LionWheel?

**["Managing deliveries wit Lionwheel"](https://www.g2.com/survey_responses/lionwheel-review-10048874)**

**Rating:** 5.0/5.0 stars

_— פיני ._

[Read full review](https://www.g2.com/survey_responses/lionwheel-review-10048874)

**["LionWheel Simplified Our Delivery Process"](https://www.g2.com/survey_responses/lionwheel-review-10180668)**

**Rating:** 5.0/5.0 stars

_— Tzahi E._

[Read full review](https://www.g2.com/survey_responses/lionwheel-review-10180668)

### [Onfleet](https://www.g2.com/products/onfleet/reviews)

Onfleet makes it easy for businesses to manage and analyze their local delivery operations. Our product includes intuitive smartphone apps for drivers, a powerful modern web dashboard for dispatchers, and automatic notifications and real-time tracking for recipients. Onfleet powers millions of deliveries every week for thousands of businesses ranging from grocery, restaurant, and flower delivery to pharmacy and e-commerce companies. Onfleet is based in San Francisco, California.

**Average Rating:** 4.6/5.0

**Total Reviews:** 137

#### How Do G2 Users Rate Onfleet?

- **Ease of Use:** 9.3/10 (Category avg: 9.0/10)
- **Customer communication:** 7.9/10 (Category avg: 8.8/10)
- **Customer feedback:** 8.6/10 (Category avg: 8.6/10)
- **How long did it take to go live?:** 0.8/10 (Category avg: 1.0/10)

#### Who Is the Company Behind Onfleet?

- **Seller:** [Onfleet](https://www.g2.com/sellers/onfleet)
- **Year Founded:** 2015
- **HQ Location:** San Francisco, CA
- **Twitter:** @onfleet  
2,114 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f6769f9188620ad1c4d7f5d95e3ebc4b83dee26e8fcba9f8545bb291ece1a1a0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2639808%2F&secure%5Burl_type%5D=linkedin_company_website)  
88 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Operations Manager, CEO
- **Top Industries:** Food & Beverages, Logistics and Supply Chain
- **Company Size:** 67% Small, 27% Medium

#### What Do G2 Reviewers Say About Onfleet?

_AI-generated summary from verified user reviews_

##### Pros

- Users benefit from **improved delivery efficiency** with Onfleet, enhancing punctuality and customer satisfaction through precise mapping.
- Users appreciate the **efficient route management** of Onfleet, enhancing delivery speed and customer satisfaction significantly.
- Users value the **ease of use** of Onfleet, allowing for quick adaptation and enhanced productivity from the start.
- Users praise Onfleet for its **efficiency improvement** , enhancing delivery times and productivity while boosting customer satisfaction.
- Users value the **ease of use and data management** in Onfleet, allowing for improved productivity and customer satisfaction.

##### Cons

- Users find Onfleet's **limited features** concerning, wishing for enhanced analytics and faster updates for improved efficiency.
- Users express a need for improved **missing features** , such as "read" receipts and better integration options.
- Users experience **routing issues** with Onfleet, including delays in feature launches and insufficient route insights.
- Users experience **inefficient routing** due to limited analytics and suboptimal optimization features in Onfleet.
- Users find the **insufficient information** on driver communications delays their ability to address customer concerns effectively.

#### What Are Recent G2 Reviews of Onfleet?

**["Simple Interface"](https://www.g2.com/survey_responses/onfleet-review-9880166)**

**Rating:** 4.0/5.0 stars

_— Isa C._

[Read full review](https://www.g2.com/survey_responses/onfleet-review-9880166)

**["Amazing, Easy-to-Use Software with Flexible Pay-Per-Use Pricing"](https://www.g2.com/survey_responses/onfleet-review-13060021)**

**Rating:** 5.0/5.0 stars

_— Jonathan V._

[Read full review](https://www.g2.com/survey_responses/onfleet-review-13060021)

#### What Are G2 Users Discussing About Onfleet?

- [How do I track my Onfleet delivery?](https://www.g2.com/discussions/how-do-i-track-my-onfleet-delivery) - 1 comment
- [Who owns Onfleet?](https://www.g2.com/discussions/who-owns-onfleet) - 1 comment
- [How do I use Onfleet?](https://www.g2.com/discussions/how-do-i-use-onfleet) - 2 comments
- [What is the Onfleet app?](https://www.g2.com/discussions/what-is-the-onfleet-app)

### [Zeo Route Planner](https://www.g2.com/products/zeo-route-planner/reviews)

Zeo is a Fleet Management Software designed especially for Fleet Owners. Fleet Owners can now Plan, Optimize, and assign faster routes to their drivers easily as per their priority. Zeo helps businesses that move on wheels—whether you’re delivering food, managing waste pickups, running courier services, or operating field service teams. With Zeo, Fleet Owners and Managers can easily plan, optimize, and assign smarter routes to their drivers based on business priorities. You can create unlimited routes, manage hundreds of drivers, and reduce delivery time and fuel costs—without the chaos. 💼 Who Uses Zeo? Zeo powers teams in: 🚚 Logistics & Courier Services 🍕 Food Delivery Chains & Cloud Kitchens 🗑️ Waste Collection & Recycling Services 🛠️ Home Repair & Field Service Teams 🛍️ Retail & E-commerce Distribution 💊 Pharma & Medical Supply Deliveries 🏢 Facilities & Utility Services What Sets Zeo Route Planner Apart? ✅ Bulk Driver Management Manage drivers with ease: Add drivers, assign service routes, monitor real-time performance, and track proof of service seamlessly from a single dashboard. Whether you manage 3 drivers or 300, Zeo gives you complete control. 🚛 Vehicle-Based Routing Optimize routes based on vehicle weight, volume, and smart parcel placement — ensuring efficient loading, faster deliveries, and easier unloading. 📱 Driver App (Android & iOS) Equip your drivers with an easy-to-use mobile app featuring optimized routes, real-time service updates, stop completion tracking, and proof of service collection — all from their smartphones. 🏢 Service Optimization Across Industries Whether it’s e-commerce, restaurant chains, home services, or waste management — Zeo adapts to help businesses save time, increase service reliability, and cover more ground. 💬 Live Chat & Instant Support Instantly chat with drivers, send service updates to customers, and get proof of service confirmations. Support replies within 2 hours if you need help. 🔌 Smart Integrations (HubSpot, Zapier, Shopify & More) Connect Zeo with CRMs like HubSpot, platforms like Shopify, or use Zapier for automation — making service management even smoother. 💸 Flexible Seat-Based Pricing Plans Choose the plan that matches your needs: Route Optimization – Focus on optimizing the fastest and most efficient routes. Route Management – Focus on managing route assignment, driver activity, and operations control. Fleet Management – Full driver management, CRM integration, and advanced analytics. 📥 Easy Stop Importing Import service stops effortlessly via Excel uploads, Google Sheets, manual entry, or image recognition — setting up your routes quickly and accurately. 🎯 Skill-Based Routing Assign service tasks based on driver skills to ensure the right driver handles the right service request — boosting first-time success rates. 📸 Proof of Service + Payment Record Collection Capture proof of service with photos, notes, or signatures, and store basic payment collection details at the stop when needed 📈 Customizable Route Reports Track driver and service performance with detailed reports. Customize columns, KPIs, and filters to get exactly the data you need for analysis. 🛠️ Zeo Add-On Services Enhance operations with automation features like route started alerts, stop completion notifications, upcoming stop alerts, and advance service reminders — powered by SMS and live location sharing. 🎨 Branding Customization Customize the client experience by adding your logo, colors, company name, and personalized service messages in live tracking pages. 🏪 Store and Delivery Zones Management Define store locations and create service delivery zones for better route optimization and coverage. Assign zones to specific drivers for faster, geo-optimized dispatching. Discover the benefits of Zeo Route Planner by visiting our website at: https://zeorouteplanner.com/ Book a free demo (https://calendly.com/zeorouteplanner/book-my-demo) with our experts to experience firsthand how Zeo can revolutionize your fleet management and take your delivery operations to new heights. At Zeo, we're offering a transformation in how you manage and optimize your fleet. Join the ranks of businesses already benefiting from the world's most popular driver app and delivery software. Make the smart choice for your fleet—choose Zeo Route Planner.

**Average Rating:** 4.7/5.0

**Total Reviews:** 159

#### How Do G2 Users Rate Zeo Route Planner?

- **Ease of Use:** 9.2/10 (Category avg: 9.0/10)
- **Customer communication:** 9.4/10 (Category avg: 8.8/10)
- **Customer feedback:** 9.2/10 (Category avg: 8.6/10)
- **How long did it take to go live?:** 0/10 (Category avg: 1.0/10)

#### Who Is the Company Behind Zeo Route Planner?

- **Seller:** [Expronto Technologies, Inc.](https://www.g2.com/sellers/expronto-technologies-inc)
- **Year Founded:** 2019
- **HQ Location:** Mountain View, CA
- **Twitter:** @zeoauto  
62 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1c2b90682d729908730a88a3284ba1c22590bce621507ac8128cc0ceea9b5d0d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fzeo-auto%2F&secure%5Burl_type%5D=linkedin_company_website)  
24 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Delivery Driver, Delivery Manager
- **Top Industries:** Package/Freight Delivery, Logistics and Supply Chain
- **Company Size:** 80% Small, 7% Medium

#### What Do G2 Reviewers Say About Zeo Route Planner?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **route optimization** of Zeo Route Planner, enhancing efficiency and reducing fuel costs significantly.
- Users value the **efficiency improvement** Zeo Route Planner offers, leading to reduced costs and timely deliveries.
- Users praise the **ease of use** of Zeo Route Planner, enjoying its simple setup and efficient route creation.
- Users value the **efficient route optimization** of Zeo Route Planner, significantly saving time and reducing fuel costs.
- Users value the **time-saving benefits** of Zeo Route Planner, significantly enhancing delivery efficiency and operational productivity.

##### Cons

- Users find Zeo Route Planner **expensive** , facing limitations after payment and experiencing bugs during use.
- Users experience **routing issues** with Zeo Route Planner, facing problems with local road restrictions and suboptimal routes.
- Users face **mapping issues** as local road restrictions are often overlooked, complicating route planning and navigation.
- Users report **app bugs** that complicate functions, such as missing driver names in PDF downloads and unexpected limitations.
- Users report **download limitations** that restrict functionality and require additional payments after initial purchase.

#### What Are Recent G2 Reviews of Zeo Route Planner?

**["best product"](https://www.g2.com/survey_responses/zeo-route-planner-review-11891386)**

**Rating:** 5.0/5.0 stars

[Read full review](https://www.g2.com/survey_responses/zeo-route-planner-review-11891386)

**["very easy, practical, agile, and precise"](https://www.g2.com/survey_responses/zeo-route-planner-review-12215167)**

**Rating:** 5.0/5.0 stars

[Read full review](https://www.g2.com/survey_responses/zeo-route-planner-review-12215167)

#### What Are G2 Users Discussing About Zeo Route Planner?

- [What is Zeo Route Planner used for?](https://www.g2.com/discussions/what-is-zeo-route-planner-used-for) - 1 comment

### [LogiNext Mile](https://www.g2.com/de/products/loginext-mile/reviews)

LogiNext Mile ist eine cloudbasierte Plattform zur Automatisierung des Transports, die darauf ausgelegt ist, die Abläufe in der letzten Meile, der ersten Meile, im Fernverkehr und in der Rückwärtslogistik zu rationalisieren und zu optimieren. Sie befähigt Unternehmen, die Lieferkosten zu senken, die Betriebseffizienz zu steigern und die Kundenzufriedenheit durch fortschrittliche Routenplanung und Echtzeit-Tracking-Funktionen zu verbessern. Hauptmerkmale und Funktionalitäten: - Fortschrittliche Routenplanung: Optimiert Abholungen und Lieferungen durch Verbesserung der Ressourcenauslastung, Senkung der Kosten und Vorhersage genauer ETAs für eine erhöhte pünktliche Lieferung. - Lieferplanung: Plant effiziente Zeitpläne und weist Lieferungen dem idealen Lieferpersonal zu. - Echtzeit-Tracking: Versendet Lieferpersonal und verfolgt deren Bewegungen in Echtzeit, einschließlich ETAs unter Berücksichtigung lokaler Verkehrs- und Wetterbedingungen. - Optimierung der Servicezeit: Überwacht die Servicezeit für jede Lieferung und optimiert den gesamten Lieferprozess. - Elektronischer Liefernachweis (EPOD): Gewährleistet die Authentizität mit einem elektronischen Liefernachweis, der wesentliche Details zur Validierung erfasst. - Nachverfolgung der Bargeldsammlung: Verfolgt das gesammelte Bargeld im Falle von Nachnahme und bietet einen vollständigen finanziellen Überblick. Primärer Wert und bereitgestellte Lösungen: LogiNext Mile adressiert die Herausforderungen der modernen Logistik, indem es die Lieferprozesse automatisiert und optimiert. Es reduziert die Kosten für die Liefererfüllung, indem es Routen optimiert, die zurückgelegte Strecke minimiert und die auf dem Boden verbrachte Zeit verringert, was letztendlich variable Kosten wie den Kraftstoffverbrauch senkt. Die maschinelle Lerntechnologie der Plattform bietet verbesserte Tracking-Sichtbarkeit, schnelle Reaktionszeiten bei Störungen und die Fähigkeit, Chancen zur Kundenzufriedenheit zu nutzen. Unternehmen profitieren von genauen Service- und Lieferzeitaufzeichnungen, die eine bessere Planung, Prognose und Einhaltung strategischer Pläne ermöglichen. Durch den Fokus auf Kundenzufriedenheit stellt LogiNext Mile sicher, dass Lieferbewegungen den Service-Level-Protokollen entsprechen und zu einem verbesserten Endkundenerlebnis beitragen.

**Average Rating:** 4.4/5.0

**Total Reviews:** 38

#### How Do G2 Users Rate LogiNext Mile?

- **Einfache Bedienung:** 8.5/10 (Category avg: 9.0/10)
- **Kundenkommunikation:** 8.3/10 (Category avg: 8.8/10)
- **Kundenfeedback:** 8.1/10 (Category avg: 8.6/10)
- **Wie lange hat es gedauert, bis es live gegangen ist?:** 4.6/10 (Category avg: 1.0/10)

#### Who Is the Company Behind LogiNext Mile?

- **Verkäufer:** [LogiNext](https://www.g2.com/de/sellers/loginext)
- **Gründungsjahr:** 2014
- **Hauptsitz:** Mumbai, IN
- **Twitter:** @LogiNext  
18,677 Twitter-Follower
- **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5e69ad8b78aba0f2d7ac673afa489ce39ad1590bce46ce2afa3ff2a48031bb74&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Floginext-solutions&secure%5Burl_type%5D=linkedin_company_website)  
151 Mitarbeiter\*innen auf LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Logistik und Lieferkettenmanagement
- **Company Size:** 53% Medium, 34% Large

#### What Do G2 Reviewers Say About LogiNext Mile?

_AI-generated summary from verified user reviews_

##### Pros

- Benutzer finden, dass LogiNext Mile eine **benutzerfreundliche Oberfläche** hat, die das Management der letzten Meile effektiv vereinfacht.
- Benutzer schätzen die **Routenoptimierungs** -Funktionen von LogiNext Mile, die die Effizienz steigern und die Lieferzeiten erheblich verkürzen.
- Benutzer schätzen die **Effizienz** von LogiNext Mile, das die letzte Meile der Logistik mit Echtzeit-Tracking und optimierter Routenführung verbessert.
- Benutzer schätzen die **Echtzeit-Transparenz** , die von LogiNext Mile geboten wird, da sie die Logistikleistung verbessert und den Koordinationsaufwand reduziert.
- Benutzer schätzen die **Echtzeit-Updates** von LogiNext Mile, die die Kontrolle und Sichtbarkeit in Transportoperationen verbessern.

##### Cons

- Benutzer finden **Anpassungsschwierigkeiten** mit LogiNext Mile, da sie Verzögerungen und Komplikationen bei der Anpassung der Software an ihre Bedürfnisse haben.
- Benutzer berichten von einer **verzögerten Reaktion** im Support und bei Systemaktualisierungen, was die Gesamteffizienz in geschäftigen Zeiten beeinträchtigt.
- Benutzer erleben **Verzögerungen** bei den Antwortzeiten und Aktualisierungen, insbesondere während der Stoßzeiten und in Gebieten mit geringer Abdeckung.
- Benutzer erleben **begrenzte Anpassungsmöglichkeiten** mit LogiNext Mile, was es schwierig macht, spezifische organisatorische Bedürfnisse effizient zu erfüllen.
- Benutzer finden **schlechte Anpassungsmöglichkeiten** als Herausforderung, da die Anpassung der Software an spezifische Bedürfnisse zeitaufwändig sein kann.

#### What Are Recent G2 Reviews of LogiNext Mile?

**["Intelligente Optimierung der letzten Meile mit Echtzeit-Transparenz"](https://www.g2.com/de/survey_responses/loginext-mile-review-12253307)**

**Rating:** 4.5/5.0 stars

_— Priyanshu R._

[Read full review](https://www.g2.com/de/survey_responses/loginext-mile-review-12253307)

**["Leistungsstarke, KI-gesteuerte Letzte-Meile-Sichtbarkeit mit starker Routenplanung und Echtzeit-Tracking"](https://www.g2.com/de/survey_responses/loginext-mile-review-12819962)**

**Rating:** 4.0/5.0 stars

_— Verifizierter Benutzer in Logistik und Lieferkettenmanagement_

[Read full review](https://www.g2.com/de/survey_responses/loginext-mile-review-12819962)

#### What Are G2 Users Discussing About LogiNext Mile?

- [Wofür wird LogiNext Mile verwendet?](https://www.g2.com/de/discussions/what-is-loginext-mile-used-for)

### [Nash](https://www.g2.com/products/nash/reviews)

Every mile, smarter than the Last Mile. Most logistics operations are planned days in advance. Nash plans continuously, and when the day breaks the plan, Nash finds a better one. Unify decisioning and execution across your fleets, carriers, and fulfillment networks. Set your business objective, and self-optimizing, self-healing AI agents work relentlessly until you hit it. And then beat it.

**Average Rating:** 4.5/5.0

**Total Reviews:** 19

#### How Do G2 Users Rate Nash?

- **Ease of Use:** 7.6/10 (Category avg: 9.0/10)
- **Customer communication:** 8.3/10 (Category avg: 8.8/10)
- **Customer feedback:** 8.7/10 (Category avg: 8.6/10)
- **How long did it take to go live?:** 8.9/10 (Category avg: 1.0/10)

#### Who Is the Company Behind Nash?

- **Seller:** [Nash](https://www.g2.com/sellers/nash)
- **Company Website:** www.usenash.com
- **Year Founded:** 2021
- **HQ Location:** San Francisco, US
- **Twitter:** @usenash  
687 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7ebb12b48615fdd666c52ed9ad651126e2f480211c562028c305f2e0ad5c5bcb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fusenash&secure%5Burl_type%5D=linkedin_company_website)  
136 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 42% Small, 21% Medium

#### What Do G2 Reviewers Say About Nash?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend Nash for its **seamless implementation** , highlighting its user-friendly design and quick setup process.
- Users commend Nash for its **ease of use** , highlighting simple setup and seamless integration with existing systems.
- Users appreciate Nash's **flexibility and user-friendly features** , enhancing integration and efficiency in logistics management.
- Users value Nash's **seamless integrations** with systems like Shopify, enhancing flexibility and operational efficiency for logistics.
- Users commend Nash for its **easy setup** , facilitating a smooth transition to the platform without significant hurdles.

##### Cons

- Users find the **API and workflow confusing** , leading to challenges in navigating the Nash system effectively.
- Users experience significant **delay issues** when onboarding delivery service providers, impacting the overall efficiency of the process.
- Users report **delivery issues** , especially with drivers not showing up and unrealistic expectations for onboarding timelines.
- Users find the **API and workflow confusing** in comparison to the simpler Dashboard UI, impacting usability.
- Users find the **API and workflow complexity** confusing, making it less intuitive than the Dashboard UI.

#### What Are Recent G2 Reviews of Nash?

**["Nash: Seamless Integration and Reliable Support"](https://www.g2.com/survey_responses/nash-review-12725931)**

**Rating:** 5.0/5.0 stars

_— Andy B._

[Read full review](https://www.g2.com/survey_responses/nash-review-12725931)

**["Expanded our delivery capabilities and connected us with plenty of couriers"](https://www.g2.com/survey_responses/nash-review-12723509)**

**Rating:** 5.0/5.0 stars

_— Victor M._

[Read full review](https://www.g2.com/survey_responses/nash-review-12723509)

### [ufleet.io](https://www.g2.com/products/ufleet-io/reviews)

Established in 2018, Ufleet currently has presence in the US, Germany, Switzerland, and Bulgaria and services clients all over the globe. Originally an enterprise solution partnering with some of the leading retailers in Europe, since 2023 Ufleet has a typical SaaS offering with Pay As You Go pricing model and a generous free tier for small businesses. Key features of Ufleet include a powerful routing optimization algorithm, user friendly control center for the dispatcher, a mobile app for the delivery drivers, a customer portal and a customizable analytics dashboard. Ufleet helps businesses that deliver optimize delivery costs, run a predictable delivery operation without last minute surprises, and keep customers in the information loop at every step of the delivery process.

**Average Rating:** 5.0/5.0

**Total Reviews:** 17

#### How Do G2 Users Rate ufleet.io?

- **Ease of Use:** 9.3/10 (Category avg: 9.0/10)
- **Customer communication:** 9.7/10 (Category avg: 8.8/10)
- **Customer feedback:** 9.9/10 (Category avg: 8.6/10)
- **How long did it take to go live?:** 1.9/10 (Category avg: 1.0/10)

#### Who Is the Company Behind ufleet.io?

- **Seller:** [Ufleet](https://www.g2.com/sellers/ufleet)
- **Year Founded:** 2016
- **HQ Location:** Sofia, BG
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9694b6d7fc807e15418a98a8466b0d886aca29f0a49732a6852340adb63f262c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fufleetio%2Fabout%2F&secure%5Burl_type%5D=linkedin_company_website)  
7 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Retail
- **Company Size:** 47% Medium, 35% Small

#### What Do G2 Reviewers Say About ufleet.io?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **robust performance and evolving features** of Ufleet, ensuring efficient logistics management under pressure.
- Users value the **route optimization** features of ufleet.io, enhancing efficiency and real-time monitoring for better performance.
- Users find ufleet.io to be **very easy to use** , noting its intuitive design and responsive customer support.
- Users praise the **helpful support** from Ufleet's team, enhancing reliability and ease of use in logistics management.
- Users value the **real-time updates** of Ufleet.io, enhancing logistics management and improving overall fleet efficiency.

##### Cons

- Users find **inefficient routing** due to indistinguishable route colors and frequent login requests, hindering usability.
- Users experience a **learning curve** when using ufleet.io, indicating opportunities for UX enhancements.
- Users experience a **learning difficulty** that hampers their ability to navigate the software effectively.
- Users face frequent **login issues** , as credentials are requested repeatedly, impacting overall user experience.
- Users find that **mapping issues** make it difficult to allocate new addresses efficiently in ufleet.io.

#### What Are Recent G2 Reviews of ufleet.io?

**["Fast, flexible and evolving platform that supports dynamic logistics operations"](https://www.g2.com/survey_responses/ufleet-io-review-11277716)**

**Rating:** 5.0/5.0 stars

_— Viktoria K._

[Read full review](https://www.g2.com/survey_responses/ufleet-io-review-11277716)

**["Time critical dispatch and delivery"](https://www.g2.com/survey_responses/ufleet-io-review-11158959)**

**Rating:** 5.0/5.0 stars

_— Silviya K._

[Read full review](https://www.g2.com/survey_responses/ufleet-io-review-11158959)

### [Nextbillion.ai](https://www.g2.com/products/nextbillion_ai/reviews)

Nextbillion.ai provides industry’s most powerful route planning APIs & SDKs. Our advanced route optimization engine enables product and tech leaders in large-scale logistics companies to solve multi-vehicle & multi-stop routing, scheduling and navigation problems Visit Website - https://nextbillion.ai Our versatile API building blocks can be customized to tackle a diverse range of use cases, providing a comprehensive solution for industries such as field services, last-mile delivery, on-demand services, and trucking. Key Features: 1. Optimize Routes & Schedules with 50+ Constraints 2. Reliable Schedules and Highly Accurate ETAs 3. Optimize Routes for Various Vehicle Profiles 4. Handle Unique Workflows With Ease 5. Leverage Your Historical Data With AI-Powered APIs What Makes Us Unique: At Nextbillion.ai, our differentiators set us apart in the realm of advanced routing and scheduling solutions. With a focus on technical expertise, our clients benefit from a team well-versed in the intricacies of the domain, delivering cutting-edge solutions that keep them ahead of the curve. Our commitment extends beyond technical prowess, offering a flexible pricing model that adapts to individual needs. Tailor the cost structure to align seamlessly with your business requirements and budget constraints, ensuring a personalized and cost-effective approach. Additionally, our commitment to customer success is underscored by exceptional support from our Solutions and Support team. Rely on us for assistance that goes beyond mere implementation, providing dedicated support throughout the entire process and beyond, ensuring a seamless and successful experience for our clients.

**Average Rating:** 4.7/5.0

**Total Reviews:** 63

#### How Do G2 Users Rate Nextbillion.ai?

- **Ease of Use:** 9.3/10 (Category avg: 9.0/10)
- **Customer communication:** 9.3/10 (Category avg: 8.8/10)
- **Customer feedback:** 8.7/10 (Category avg: 8.6/10)
- **How long did it take to go live?:** 0/10 (Category avg: 1.0/10)

#### Who Is the Company Behind Nextbillion.ai?

- **Seller:** [Nextbillion.ai](https://www.g2.com/sellers/nextbillion-ai)
- **Year Founded:** 2020
- **HQ Location:** Marina South, Singapore
- **Twitter:** @nextbillionai  
331 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6b5c7f561bb4ce2cf0584d07c205a591b0911b6714629efde478457c8b1d531b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnextbillion-ai&secure%5Burl_type%5D=linkedin_company_website)  
73 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Logistics and Supply Chain, Computer Software
- **Company Size:** 52% Small, 30% Medium

#### What Do G2 Reviewers Say About Nextbillion.ai?

_AI-generated summary from verified user reviews_

##### Pros

- Users highlight the **outstanding customer support** of Nextbillion.ai, appreciating their quick and effective assistance.
- Users appreciate the **ease of use** of Nextbillion.ai, highlighting its intuitive APIs and excellent documentation for onboarding.
- Users commend the **Route Optimization API** from Nextbillion.ai for efficiently scheduling and reducing operational costs.
- Users appreciate the **affordable pricing** of Nextbillion.ai, which offers excellent value and extensive features even in the free tier.
- Users value the **easy-to-use API integration** that facilitates seamless scheduling and optimizes operations effectively.

##### Cons

- Users face **mapping issues** with the interface and geocoding APIs, though improvements are underway by the support team.
- Users point out the lack of **live chat support** , which can hinder timely assistance when issues arise.
- Users face challenges with the **complex interface** of Nextbillion.ai, which can hinder user experience.
- Users find the **cost and usage confusing** , seeking clearer information on the Nextbillion.ai website.
- Users find **feature limitations** in Nextbillion.ai, particularly the absence of important console capabilities like API quota management.

#### What Are Recent G2 Reviews of Nextbillion.ai?

**["Customer Support consultant"](https://www.g2.com/survey_responses/nextbillion-ai-review-10817909)**

**Rating:** 4.5/5.0 stars

_— Geeta S._

[Read full review](https://www.g2.com/survey_responses/nextbillion-ai-review-10817909)

**["Impressive Platform Capabilities"](https://www.g2.com/survey_responses/nextbillion-ai-review-12393012)**

**Rating:** 4.5/5.0 stars

_— David M._

[Read full review](https://www.g2.com/survey_responses/nextbillion-ai-review-12393012)

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[Browse Last Mile Delivery Themes](/categories/last-mile-delivery/themes)

 ![Daniel Rivera](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel Rivera")
DR

Researched and written by [Daniel Rivera](https://research.g2.com/insights/author/daniel-rivera)

Updated October 3, 2024

Last mile delivery software provides features for businesses to manage and streamline deliveries from the warehouse to the customer’s front door. Last mile delivery software performs this task through route optimization, advanced dispatching, customer alerts, proof of delivery, and delivery analytics. With all these features in place, businesses can speed up delivery times as well as stay in constant communication with customers on the status of their deliveries. Last mile delivery software is mostly used by dispatchers and drivers to stay in communication and provide efficient deliveries to customers. While last mile delivery software is similar in many ways to courier software, the main differentiator is that last mile delivery software focuses solely on the delivery process while courier software can focus on back office and other operations involved in receiving and delivering.

Last mile delivery software is often implemented in supply chain and logistics departments at businesses that manage delivery orders on a daily basis. Last mile delivery software is implemented alongside other supply chain and logistics software such as [supply chain planning software](https://www.g2.com/categories/supply-chain-planning).

To qualify for inclusion in the Last Mile Delivery category, a product must:

- Provide tools for route optimization and automatic dispatch
- Provide delivery management tools for customers such as preferred delivery window and package tracking
- Provide tools for logistics companies to manage and track deliveries

Top Tools at a Glance

| Product | Best for | User Review |
| --- | --- | --- |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_08c1e927ee7bcd0e73596316df8f897d/elite-extra.png "Product Avatar Image")](https://www.g2.com/products/elite-extra/reviews)[Elite EXTRA](https://www.g2.com/products/elite-extra/reviews)[4.6/5(79)](https://www.g2.com/products/elite-extra/reviews) | Last-mile dispatch with real-time driver accountability | "Streamlines Dispatching with Great Auto-Dispatching Features" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_abdaaa96d155815ed4b2ab9d55802681/fareye.jpeg "Product Avatar Image")](https://www.g2.com/products/fareye/reviews)[FarEye](https://www.g2.com/products/fareye/reviews)[4.7/5(324)](https://www.g2.com/products/fareye/reviews) | Bulk-order routing with last-mile visibility | "Reliable Platform for Daily Logistics Operations" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a8a8b0d29378967c8b328fc8a92b39ef/project44.png "Product Avatar Image")](https://www.g2.com/products/project44/reviews)[project44](https://www.g2.com/products/project44/reviews)[4.7/5(729)](https://www.g2.com/products/project44/reviews) | Multi-carrier last-mile visibility with ETA intelligence | "Setting Standards for Future Services" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0b2fe87539753d6c3710de0494fe9e6c/metrobi-delivery-management-software.jpg "Product Avatar Image")](https://www.g2.com/products/metrobi-delivery-management-software/reviews)[Metrobi Delivery Management...](https://www.g2.com/products/metrobi-delivery-management-software/reviews)[4.9/5(59)](https://www.g2.com/products/metrobi-delivery-management-software/reviews) | Recurring local route dispatch with proof-of-delivery | "Excellent Visibility Across Every Delivery From Dispatch to Completion" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_265f9c69875f730a9bccb56fe92a397f/locus-locus.gif "Product Avatar Image")](https://www.g2.com/products/locus-locus/reviews)[Locus](https://www.g2.com/products/locus-locus/reviews)[4.4/5(59)](https://www.g2.com/products/locus-locus/reviews) | Dynamic route optimization with last-mile visibility | "Clean, Intuitive UI That Makes Daily Operations EaExcellent Routing Solution with Great UI/UXsy" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ae30557216c856b0f9d54afa554175a5/shipsy-shipsy.png "Product Avatar Image")](https://www.g2.com/products/shipsy-shipsy/reviews)[Shipsy](https://www.g2.com/products/shipsy-shipsy/reviews)[4.5/5(158)](https://www.g2.com/products/shipsy-shipsy/reviews) | End-to-end last-mile routing with real-time visibility | "Shipsy Makes Shipment Tracking and Delivery Times Easy" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_6fbad0606bf0140a247880c09bc42b65/route4me.png "Product Avatar Image")](https://www.g2.com/products/route4me/reviews)[Route4Me](https://www.g2.com/products/route4me/reviews)[4.7/5(132)](https://www.g2.com/products/route4me/reviews) | Multi-stop last-mile route optimization with real-time dispatch | "Optimized Routes That Keep Deliveries On Schedule" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_877b36fc0d39a7645f15f840ced48dab/lalamove.svg "Product Avatar Image")](https://www.g2.com/products/lalamove/reviews)[Lalamove](https://www.g2.com/products/lalamove/reviews)[4.6/5(10)](https://www.g2.com/products/lalamove/reviews) | On-demand last-mile dispatch with affordable couriers | "Lalamove personal experience" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_41da49a7ecad41c0cdf1691181fe40ed/lionwheel.png "Product Avatar Image")](https://www.g2.com/products/lionwheel/reviews)[LionWheel](https://www.g2.com/products/lionwheel/reviews)[5/5(12)](https://www.g2.com/products/lionwheel/reviews) | Route-optimized last-mile delivery with real-time tracking | "Managing deliveries wit Lionwheel" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a5a3b33bc24594f0b498618c91d4bbe3/onfleet.png "Product Avatar Image")](https://www.g2.com/products/onfleet/reviews)[Onfleet](https://www.g2.com/products/onfleet/reviews)[4.6/5(141)](https://www.g2.com/products/onfleet/reviews) | Route optimization with real-time driver dispatch | "Amazing, Easy-to-Use Software with Flexible Pay-Per-Use Pricing" |

* * *

Show More

### Last Mile Delivery Topics

- [What is Last Mile Delivery Software?](#what-is-last-mile-delivery-software)
- [What are the Common Features of Last Mile Delivery Software?](#what-are-the-common-features-of-last-mile-delivery-software)
- [What are the Benefits of Last Mile Delivery Software?](#what-are-the-benefits-of-last-mile-delivery-software)
- [Who Uses Last Mile Delivery Software?](#who-uses-last-mile-delivery-software)
- [Challenges with Last Mile Delivery Software](#challenges-with-last-mile-delivery-software)
- [How to Buy Last Mile Delivery Software](#how-to-buy-last-mile-delivery-software)

[
### Last Mile Delivery Topics
Expand/Collapse ](#)
- [What is Last Mile Delivery Software?](#what-is-last-mile-delivery-software)
- [What are the Common Features of Last Mile Delivery Software?](#what-are-the-common-features-of-last-mile-delivery-software)
- [What are the Benefits of Last Mile Delivery Software?](#what-are-the-benefits-of-last-mile-delivery-software)
- [Who Uses Last Mile Delivery Software?](#who-uses-last-mile-delivery-software)
- [Challenges with Last Mile Delivery Software](#challenges-with-last-mile-delivery-software)
- [How to Buy Last Mile Delivery Software](#how-to-buy-last-mile-delivery-software)

## Learn More About Last Mile Delivery Software

### What is Last Mile Delivery Software?

Last mile delivery software allows businesses to manage deliveries in the last leg of supply chain operations—delivering packages from distribution centers to customers’ doorsteps. This phase of the delivery process is generally the longest and most difficult to manage since it usually involves multiple stops along the way. While the final stage of delivery may be challenging for businesses to navigate, it hasn’t stopped customers from demanding quick and seamless service. Nowadays, consumers expect options like free two-day or, in some cases, same-day delivery. To stay competitive, retailers must find ways to make deliveries more efficient. This is where last mile delivery platforms come into play.

Last mile delivery software provides businesses with all the tools necessary to complete deliveries while minimizing costs. This tool includes route planning to optimize couriers’ routes and automatic dispatching for reduced service time and labor costs. It also offers functionalities such as package tracking and selecting ideal delivery times to prioritize customer needs and offer them insight into the location of their packages. It is more important than ever for businesses to provide real-time visibility into operations due to social media becoming an outlet for customers to air grievances, which can harm a company’s reputation and turn away new customers looking for peer recommendations. Finally, last mile logistics tools can allow for contactless delivery, where proof of delivery is sent to customers through a photo of the product after it is dropped off.

### What are the Common Features of Last Mile Delivery Software?

All features that come prepackaged in a last mile delivery system aim to decrease costs, optimize labor, and shorten delivery times. The higher customer expectations are, the more efficient a retailer needs to be in completing deliveries. The below features of last mile logistics tools help accomplish this.

**Route planning:** This feature eliminates the time-consuming process of manually planning travel and instead uses machine learning to find efficient routes that minimize gas usage, distance traveled, and estimated time of arrival  (ETA) for deliveries. This helps to reduce labor and fuel expenditures.

**Automatic dispatching:** Last mile delivery software allows new orders to be instantly added to the ideal driver’s queue based on the route their other packages will be traveling. This feature ensures efficient distribution of labor and shorter wait times for customers to receive their orders.

**Smart tracking and delivery windows:** These features track customers’  packages and allow them to select an ideal time for the item to arrive. Real-time visibility into delivery is vital for logistics companies because unsatisfied customers sometimes write scathing reviews on social media, which can repel prospective customers looking for peer recommendations. Delivery windows also give more power to the customer.

**Proof of delivery:** Last mile logistics tools facilitate contactless delivery that confirms proof of drop off with a photo. This feature protects companies against unfounded customer complaints while conveniently notifying recipients of their package’s arrival.

**Performance metrics:** The ability to track metrics such as on-time delivery, service rates, and distance traveled are central to this software. One can also segment the data based on the time of the week, individual drivers, or teams to assess performance based on different dimensions.

**Customer feedback:** Customer reviews allow businesses to assess driver performance and gauge consumer satisfaction. Last mile delivery software allows customers to rate their service on an e-commerce platform. This functionality helps retailers improve operations and provide constructive feedback to workers.

**Mobile and external integration:** Drivers can manage their deliveries via mobile integrations while on the road. In addition, customers are able to track their deliveries and leave feedback in mobile apps. Some last mile delivery software may even integrate with transportation management systems or ERP tools.

### What are the Benefits of Last Mile Delivery Software?

**Faster delivery time:** Route planning and automatic dispatch allow couriers to quickly add a package to their route while optimizing their travel to speed up ETAs. When a parcel is delivered quicker, this means happier customers, brand loyalty, and a strong corporate reputation. 

**Better customer experience:** Tangential to delivery times is improved customer satisfaction. When packages arrive quickly and when promised, customers feel satisfied and are more likely to convert to repeat purchasers. In addition, allowing customers to select package arrival windows gives them power and control over a process that can be frustrating without proper visibility. Centering the customer in the last mile delivery process means better customer service. 

**Improved delivery operations and lower costs:** Machine learning, automation, and fleet analytics used in last mile delivery software also smooth out operations by queuing up orders, dispatching workers, and reducing fuel usage through route optimization. Because more efficient and less expensive operations are the ultimate goal of any strategic supply chain, last mile logistics platforms are vital for any business that uses e-commerce and ships goods to consumers’ houses.

### Who Uses Last Mile Delivery Software?

Last mile delivery solutions are generally used by any company that sells and delivers products to a customer’s doorstep. Since many brick-and-mortar stores have online shopping platforms, this software can be used by virtually any business that sells a physical product or delivers food and beverages.

**Food and beverage delivery businesses** : An increasing number of grocery stores and restaurants are offering on-demand delivery of food and beverages. For food that qualifies as perishable goods, they must be delivered as quickly as possible. Last mile delivery software helps make food deliveries more efficient through automatic group dispatching. This allows businesses to quickly group deliveries together by location, so drivers are able to cover multiple deliveries in one location. In addition, last mile logistics software keeps customers informed about when their order is arriving by providing a tracking feature as well as notifications of any delays or food adjustments.

**E-commerce businesses** : Retailers that sell goods online can take advantage of all of the features that last mile delivery software has to offer. Nowadays, e-commerce businesses are expected to deliver goods promptly to prevent customers from moving to competitors that have fast delivery times. This software helps businesses by offering features for faster route planning, fleet management, and prioritized schedules for deliveries that need to be delivered quickly. From the customer side, they appreciate features such as live driver tracking, ETAs on package arrival, and driver communication options. 

**Pharmaceuticals:** Companies that ship pharmaceuticals to customer doorsteps must have highly efficient supply chains that comply with legal regulations surrounding the transportation of controlled substances and protected patient information. Last mile delivery tools help consumers plan for when their medications arrive so as to prevent theft, and the software also provides vendors visibility into the final leg of transporting sensitive goods.

#### Software Related to Last Mile Delivery Software

Related solutions that can be used together with last mile delivery software include:

[Fleet tracking software](https://www.g2.com/categories/fleet-tracking) **:** This software uses GPS technology to monitor activity, vehicles, and drivers while en route. Fleet track systems collect real-time data on driver performance and update ETAs for packages, much like last mile delivery tools. A key difference is this tool enables in-app communication between drivers and managers, whereas last mile tracking solutions include customers in the interaction with drivers. Fleet tracking is also mainly suited to assess driver performance and analyze operation costs.

[Fleet management software](https://www.g2.com/categories/fleet-management) **:** Route planning, dispatching, cost analysis, and vehicle or driver tracking are core features of fleet management tools, which makes them similar to last mile logistics systems. However, fleet management isn’t limited to the last mile of parcel delivery and can be used more generally for the transportation of goods in company vehicles.

### Challenges with Last Mile Delivery Software

Automation in the supply chain helps a business's bottom line, but that does not mean integrating software into operations is a pain-free process. Change management is sometimes necessary to ensure culture shifts toward industrialization, and getting company-wide buy-in to a tool is crucial to achieving ROI.

Last mile delivery software has the following challenges.

**Shifting cultures toward automation:** The supply chain is one of the industries most notorious for resisting progress. Despite the enormous benefit supply chains gain from automation, innovation usually happens through select forward-thinking companies or operations becoming so inefficient that there is no other option. With many companies falling into the latter category, integrating last mile logistics systems requires growing pains and change management.

**Requires total buy-in and training:** An extension of culture shifts toward innovation is the need for cross-company buy-in to ensure a business can attain ROI with its new last mile delivery software. Multiple stakeholders use this software, such as couriers and warehouse managers, so there must be ample training to ensure the product is used correctly to increase efficiency, cut costs, shorten ETAs, and make customers happy. Without swift and total acceptance of the product and willingness to master using it, a company may not receive the full benefits of software that manages the last mile logistics process.

**Insufficient customer engagement:** Not all last mile delivery tools are created equal when it comes to engaging customers. Although certain platforms have fully built-out chat, survey, and customer notification features, not all do. Thus, it’s crucial to invest in software that has robust customer service features to ensure a business gets the maximum ROI for automating the final leg of the logistics process.

### How to Buy Last Mile Delivery Software

#### Requirements Gathering (RFI/RFP) for Last Mile Delivery Software

The first step of the purchasing process is aligning with internal teams on the most important components they need from the last mile delivery system. Once the key requirements are identified, long and shortlists are created to select the best software for one’s company.

#### Compare Last Mile Delivery Software Products

**Create a long list**

User experience and user-friendliness are important criteria to consider when forming a long list. Also, not all delivery management tools have robust customer engagement features, so note which products have built-out surveys, feedback systems, and live chatting with customers. Perhaps the most crucial thing to look for with a long list is the ease of integration with one’s existing tech stack. 

**Create a short list**

A shortlist can be created based on more unique criteria, such as the industry for which a product is designed. For example, some software is specifically designed for pharmaceutical delivery that takes into account additional regulatory requirements surrounding patient privacy and the distribution of controlled substances. 

**Conduct demos**

The next step is to have last mile delivery software vendors demonstrate the products on the shortlist to buyers. Buyers must have questions ready to check that the product meets core business requirements. 

#### Selection of Last Mile Delivery Software

**Choose a selection team**

The selection team should include C-suite leadership from management, finance, logistics, and IT. CEOs offer direction to ensure the product makes sense with the company’s vision, CFOs can speak to the financial feasibility of the software’s implementation, logistics leaders can ask pointed questions about the tool’s functioning in day-to-day operations, and IT ensures it neatly fits with existing tech stacks.

**Negotiation**

Buyers must make sure to get an array of quotes that delineate how much the contract will cost and for how long it lasts. It is important to know that a vendor will bring its best salespeople to get the largest possible quote for their company, so buyers must be prepared to walk away if the contract does not meet your expectations.

**Final decision**

Logistics executives should be the final decision makers since they understand the nuances of last mile delivery and know in detail the unmet needs surrounding supply chain management. However, IT leaders must act as a check during the process to verify that the software can integrate into existing tech stacks.