Verified User in Transportation/Trucking/Railroad
UT
Verified User in Transportation/Trucking/Railroad
Mid-Market (51-1000 emp.)
"Simplifies visibility and Strengthens Trust with customers"
5/5
What do you like best about Shippeo?

The platform’s real-time milestone updates and ETA notifications reduce manual calls and exception handling, freeing my operations team to focus on execution. Review collected by and hosted on G2.com.

What do you dislike about Shippeo?

As a carrier, Shippeo mainly serves my customers’ needs rather than my own, so the direct benefits for my operations are limited. Integrations with telematics can take time to set up, and when different shippers use multiple visibility tools, it can create extra administrative work. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
UL
Verified User in Logistics and Supply Chain
Mid-Market (51-1000 emp.)
"Great results with Shippeo"
5/5
What do you like best about Shippeo?

Our partnership with Shippeo has been exceptional, delivering tangible results across multiple fronts. The platform has significantly enhanced our supply chain visibility. The intuitive interface requires minimal training, and our team has seamlessly incorporated it into their daily operations. Review collected by and hosted on G2.com.

What do you dislike about Shippeo?

can't complain for the moment, need more time on the product Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
UT
Verified User in Transportation/Trucking/Railroad
Small-Business (50 or fewer emp.)
"Shippeo - the help for supply chain visibility"
5/5
What do you like best about Shippeo?

The team is very helpful indeed, but the tool helps us achieve the customer satisfaction at the maximum. We are very excited about eCMR solution. Review collected by and hosted on G2.com.

What do you dislike about Shippeo?

nothing for now. Platform and mobile app works very good. Review collected by and hosted on G2.com.

KK
Katažyna K.
IT Analyst
Mid-Market (51-1000 emp.)
"Real Time Tracking done easy"
5/5
What do you like best about Shippeo?

Innovative solutions, proactive thinking, possibility to offer and deploy new ideas and create value together. Review collected by and hosted on G2.com.

What do you dislike about Shippeo?

Manual carrier onboarding (automated onboarding project launched already) Review collected by and hosted on G2.com.

Verified User in Furniture
UF
Verified User in Furniture
Small-Business (50 or fewer emp.)
"Shippeo - the partner of visibility"
5/5
What do you like best about Shippeo?

We can track our furniture and our products via Shippeo using all the carriers. It's one platform for all. Review collected by and hosted on G2.com.

What do you dislike about Shippeo?

Nothing for now, implementation phase is going well. Review collected by and hosted on G2.com.

Fabrice E.
FE
Fabrice E.
General Manager
Enterprise (> 1000 emp.)
"Very good tool, and a great support behind it"
5/5
What do you like best about Shippeo?

Shippeo offers good tracability of transports, is easy to link to other systems and user friendly. The support team is reactive and competent so that the implementation is easy and the follow up not a an issue. Review collected by and hosted on G2.com.

What do you dislike about Shippeo?

Would be great if more industrial customers would use this tool Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
UC
Verified User in Computer & Network Security
Mid-Market (51-1000 emp.)
"Reliable and User-Friendly"
5/5
What do you like best about Shippeo?

Shippeo is easy to use and a reliable tool. I always receive precise and quick responses when I contact support. Review collected by and hosted on G2.com.

What do you dislike about Shippeo?

I haven’t encountered any major issues; however, the initial platform training could be improved. Review collected by and hosted on G2.com.

Fabio C.
FC
Fabio C.
Project Manager
Small-Business (50 or fewer emp.)
"Very usefull to manage a variety of GPS providers all in one Portal"
4/5
What do you like best about Shippeo?

The customer support is GREAT. Many thanks especially to Matteo Esposito, always professional and easy to contact. He really made a difference. Review collected by and hosted on G2.com.

What do you dislike about Shippeo?

there is no way to be alerted when a truck reaches a geofenced location.

This is totally something to upgrade. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
IL
Verified User in Logistics and Supply Chain
Mid-Market (51-1000 emp.)
"Effective tool and platform"
5/5
What do you like best about Shippeo?

The efficiency of the teams and the user-friendliness of the Shippeo platform make the complex world of transport easier to navigate Review collected by and hosted on G2.com.

What do you dislike about Shippeo?

At this stage, I haven’t identified any negative aspects or downsides. Great support team Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
UL
Verified User in Logistics and Supply Chain
Mid-Market (51-1000 emp.)
"Shippeo tracking and performance analysis"
4.5/5
What do you like best about Shippeo?

- The tracking of vehicles through both road and satellite maps;

- Allow our plant logistics to understand when the vehicle is expected to arrive for loading;

- Allow our Customer Service and client to have real-time visibility of where the product is and if it meets the ETA;

- The Smart Tracking Analyzer tool is well-made and very useful for identifying the causes that have affected the performance of the carriers;

- Shippeo support is quick in responding; Review collected by and hosted on G2.com.

What do you dislike about Shippeo?

- The Mobile App must be improved and simplified as much as possible to allow drivers easy use;

- trips on the Mobile App must automatically arrive on the drivers' smartphones and iPhones, minimizing their manual intervention;

- although Shippeo support is ready with responses, it has not always been timely in resolving the issues raised; for example, identifying the cause of missing tracking for specific license plates of a particular telematics provider. Review collected by and hosted on G2.com.