Verified User in Building Materials
AB
Verified User in Building Materials
Enterprise (> 1000 emp.)
"Easy to use and with accurate data"
4/5
What do you like best about Shippeo?

Easy to use and data accuracy for key users Review collected by and hosted on G2.com.

What do you dislike about Shippeo?

Everything is fully okay, the Shippeo team is doing their best to keep the system aligned with business needs. Review collected by and hosted on G2.com.

Response from Merve Namer of Shippeo

It's great to hear that Shippeo is helping to improve visibility and communication for your business. We appreciate your feedback!

Popescu G.
PG
Popescu G.
"Seamlessly Tracks Subcontractors, Elevates Customer Satisfaction"
5/5
What do you like best about Shippeo?

I like using Shippeo for tracking my subcontractors. I enjoy the visibility it provides and how it leads to better customer satisfaction and a great ETA. I also appreciate that it is an easy-to-use product with easy integrations with other software, and I can trust the data it provides. Customers are happy, contracts are renewed, and as a non-asset operation company, Shippeo is a must-have for us. Review collected by and hosted on G2.com.

What do you dislike about Shippeo?

n.a Review collected by and hosted on G2.com.

MS
Martin S.
Head of Logistics & Customer Service
Mid-Market (51-1000 emp.)
"Shippeo enables a significant improvement in transparency and good decision-making foundations."
5/5
What do you like best about Shippeo?

Our experience was very positive – with improved transparency and measurable improvements in delivery reliability. The tool is easy to use, offers many features, and is used daily. The Shippeo team was very committed during the integration and implementation. You receive quick support when problems arise. Review collected by and hosted on G2.com.

What do you dislike about Shippeo?

Not all carriers provide the technical equipment, but Shippeo is not responsible for that. Review collected by and hosted on G2.com.

JM
Justyna M.
Mid-Market (51-1000 emp.)
"User-Friendly Dashboards and Seamless Integrations"
5/5
What do you like best about Shippeo?

The dashboards are user-friendly, and the integrations work seamlessly. Collaboration is well supported, and the support team responds quickly. Review collected by and hosted on G2.com.

What do you dislike about Shippeo?

The quality of the data depends heavily on the information provided. When exporting data from Shippeo, the full VIN numbers of the cars are not included, which can be a significant limitation. Review collected by and hosted on G2.com.

Response from Merve Namer of Shippeo

We're glad to hear that you find our dashboards user-friendly and our integrations seamless. We understand the importance of collaboration and strive to provide quick support.

Verified User in Transportation/Trucking/Railroad
UT
Verified User in Transportation/Trucking/Railroad
Small-Business (50 or fewer emp.)
"A Reliable Partner for Meeting Customers' Transport KPIs"
5/5
What do you like best about Shippeo?

The most helpful aspect is the high accuracy of the predictive ETAs. Because the system provides real-time milestones and precise arrival times directly to our customer's plants, it has significantly reduced the number of 'status update' calls and emails our dispatchers receive. It creates a single source of truth that both we and the customer can trust. Review collected by and hosted on G2.com.

What do you dislike about Shippeo?

The occasional delay in data synchronization between our TMS and the Shippeo portal is the least helpful aspect. Review collected by and hosted on G2.com.

SL
Susan L.
Customer Service Specialist
Enterprise (> 1000 emp.)
"Shippeo takes transparency for shipment data to another level"
5/5
What do you like best about Shippeo?

SHIPPEO has become a reliable part of our operations and helps us create transparency in our transport flows. The platform works very well, is clear, and easy to use; we use Shippeo every day. For questions, you can rely on very good support. The onboarding of new service providers is well supported by Shippeo. Review collected by and hosted on G2.com.

What do you dislike about Shippeo?

All good, no problems, very satisfying Review collected by and hosted on G2.com.

Verified User in Food & Beverages
UF
Verified User in Food & Beverages
Mid-Market (51-1000 emp.)
"Black Box goodbye: Optimized delivery processes thanks to real-time data"
5/5
What do you like best about Shippeo?

Shippeo is now an integral part of our daily business and is regularly used by our teams. The integration was very well supported by Shippeo. Implementing new requirements is also straightforward. The platform consistently provides reliable information and helps us manage our transports efficiently. Customer support responds quickly and competently. Review collected by and hosted on G2.com.

What do you dislike about Shippeo?

We are currently very satisfied with the product and the support. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
UF
Verified User in Food & Beverages
Mid-Market (51-1000 emp.)
"Transparent measurement and comparability of delivery performance"
5/5
What do you like best about Shippeo?

The main advantages are the measurability and comparability of delivery performance across carriers and routes, higher customer satisfaction through improved reliability, and the quick response times of SHIPPEO support. GUI easy to use. Implementation quite simple. Integrates well into existing environments. Daily use! Review collected by and hosted on G2.com.

What do you dislike about Shippeo?

The reliability of individual data points partially depends on the systems of the carriers. Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
UT
Verified User in Transportation/Trucking/Railroad
Mid-Market (51-1000 emp.)
"Reliable Visibility Platform with GPS Tracking, Milestone Events, and Predictive ETAs"
5/5
What do you like best about Shippeo?

The most helpful aspect of Shippeo is its real-time GPS tracking and milestone updates, which make it easy to meet customer requirements. Additionally, the platform provides visibility not only over my own fleet but also over subcontractors, helping ensure consistent performance for customer. Review collected by and hosted on G2.com.

What do you dislike about Shippeo?

The only downside I see of Shippeo is the long waiting time required for integration between GPS system and the platform. Review collected by and hosted on G2.com.

Verified User in Manufacturing
EM
Verified User in Manufacturing
Enterprise (> 1000 emp.)
"Great engagement and dedication for RTTV"
5/5
What do you like best about Shippeo?

The team has done an amazing job recently, onboarding our suppliers to the platform and driving excellence and momentum to the project. Implementation and Customer Support are world-class. Review collected by and hosted on G2.com.

What do you dislike about Shippeo?

The more features the better, and Shippeo already has a strong roadmap to deliver enhanced capabilities and value to our business. Review collected by and hosted on G2.com.