--- title: Shippeo Reviews meta_title: 'Shippeo Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 167 reviews by the users' company size, role or industry to find out how Shippeo works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 167 scale: '5' date_modified: '2026-07-26' parent_category: name: Supply Chain Management url: https://www.g2.com/categories/supply-chain-management --- # Shippeo Reviews **Vendor:** Shippeo **Category:** [Supply Chain Visibility Software](https://www.g2.com/categories/supply-chain-visibility) **Average Rating:** 4.7/5.0 **Total Reviews:** 167 ## About Shippeo Shippeo is the global leader in real-time transportation visibility, trusted by supply chain teams at Renault, Carrefour, Coca-Cola HBC, TotalEnergies, Fujifilm, Yamaha, Geodis, and more to deliver the data quality and ETA accuracy their operations depend on. Shippeo helps your teams: - Monitor every shipment in real time across road, rail, sea, and air - with accurate milestones, predictive ETAs, and proactive exception alerts - Move beyond tracking to automated, coordinated supply chain execution with AI-powered workflows - Manage detention & demurrage, time slot management, and event-driven automation across your TMS, ERP, WMS, and partner systems - Ensure trusted data from day one - Visibility Engineers handle carrier onboarding, integration complexity, and adoption at scale Trusted by leaders in manufacturing, automotive, retail, FMCG, life sciences, and 3PL - with 100M+ shipments tracked annually across 150 countries and 228K+ connected carriers. Named a Leader in the 2025 Gartner Magic Quadrant for Real-Time Transportation Visibility with a 98% Peer Insights Recommendation Rate. Backed by the industry's only contractual Triple SLA on carrier onboarding, data completeness, and ETA accuracy. Pricing: Shippeo offers tailored packages based on transport modes, shipment volumes, and integration needs. Speak to our team to find the right fit. ISO/IEC 27001 & TISAX certified. ## Shippeo Pros & Cons **What users like:** - Users find Shippeo's **ease of use** exceptional, enhancing visibility and enabling seamless integrations for better tracking. (6 reviews) - Users praise the **high accuracy of predictive ETAs** , significantly enhancing communication and trust with customers. (6 reviews) - Users value the **tracking ease** of Shippeo, enjoying reliable visibility and accurate ETA updates for better customer satisfaction. (6 reviews) - Users highlight the **impact on customer satisfaction** with Shippeo, promoting trust and positive experiences for clients. (5 reviews) - Users value Shippeo for its **exceptional visibility** , leading to improved customer satisfaction and reliable tracking information. (5 reviews) - GPS Tracking (4 reviews) - Users appreciate the **seamless integrations** of Shippeo, enhancing collaboration and overall efficiency in logistics operations. (4 reviews) - Tracking (4 reviews) - User Interface (4 reviews) - Users appreciate the **responsive and professional customer support** of Shippeo, making integration and follow-up seamless. (3 reviews) **What users dislike:** - Users experience **time delays** in data synchronization and shipment updates, which hampers efficiency and visibility. (2 reviews) - Users face challenges with **manual carrier onboarding** , although an automated solution is currently being developed. (1 reviews) - Users often struggle with the **complex hierarchy** of Shippeo, finding certain features difficult and manual to use. (1 reviews) - Users find some features **complex and manual** , which can hinder usability and efficiency of Shippeo. (1 reviews) - Users experience **data management issues** as incomplete vehicle information hampers exports and limits usability. (1 reviews) - Users experience **long integration wait times** between GPS systems and Shippeo, complicating the setup process. (1 reviews) - Linking Issues (1 reviews) - Missing Features (1 reviews) - Slow Implementation (1 reviews) - Update Issues (1 reviews) ## Shippeo Reviews ### 1. Shippeo is the best investment for multimodal visibility! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** April 19, 2023 **What do you like best about Shippeo?** Best thing about Shippeo is their commitment to provide and constantly improving multimodal visibility. The platform is really amazing! **What do you dislike about Shippeo?** nothing at this point, everything looks great **What problems is Shippeo solving and how is that benefiting you?** I know when the merchendise is arriving and it is all in 1 platform, this is time consuming. It really facilitates my daily operational life. ### 2. User Friendly and flexible Track&Trace system customer orientated and with great support **Rating:** 5.0/5.0 stars **Reviewed by:** Michel W. | Logistics manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2022 **What do you like best about Shippeo?** The experience with the different TMS suppliers, the multilanguage support, the easy use of the Shippeo application, the ability to help out and pull onboard transport companies which are unable to implement track & tracing themselves due to lack of maturity in this matter **What do you dislike about Shippeo?** When you filter data the titles where you filter are not always clear **Recommendations to others considering Shippeo:** Shippeo is excellent In case you have no experience with track & trace systems **What problems is Shippeo solving and how is that benefiting you?** We have online visibility upon our deliveries. Our Sales organization has direct access and does not need to contact the transport department/logistics administration to see the status of the deliveries. The proof of delivery is available. We managed by using Shippeo to finally bring a transport company that was not mature enough to implement a track & trace system to have it implemented. We follow up on-time deliveries with automatic notifications through é-mail and SMS on a mobile phone. We have Key performance indicators indicating how many orders are tracked & traced and how many have the proof of delivery attached. ### 3. An helpfull tracking platform for data punctuality analysis **Rating:** 5.0/5.0 stars **Reviewed by:** Rose Marie A. | Business analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2022 **What do you like best about Shippeo?** As a Business analyst, this tool is very helpful to analyse the data of all the orders that we have. I can precisely select data that I need thanks to the great variety of filters available and then export it to an excel file to work with. For example with the excel export that I process in an excel file with our company data, I can have the number of carriers that were late in a specific time-lapse. I can then detail it by market, by carrier, by average delay duration etc. It's also possible to know who are our best carrier in terms of punctuality for a specific client. The platform also offers a data visualization tool that can be very interesting if you don't want to create your own reports. Those punctuality data are clear and helpful to the operational team and with it, we can create tools that can help to have a better understanding of our activity and at the end of the day allow us to make better decisions about our carriers. The customer managers of Shippeo are also very available to help you to have a better understanding of the platforms and to give technical explanations and help about the data that they collect from our transport software. **What do you dislike about Shippeo?** It would be interesting to create a specific tab for data extractions with even more filters available, but I'm pretty sure that this feature would be add in further updates. **Recommendations to others considering Shippeo:** . **What problems is Shippeo solving and how is that benefiting you?** It allows our company to save time: there is less need to call carriers to have punctuality information. Datas are also more accurate and detailed which is more interesting for data analysis purposes. ### 4. Great innovation **Rating:** 4.0/5.0 stars **Reviewed by:** Lukasz K. | Distribution Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2022 **What do you like best about Shippeo?** We have additional value for our Customer to see earlier where we can meet the challange. **What do you dislike about Shippeo?** Platform not support older drivers who are not fully aware to use mobile. **What problems is Shippeo solving and how is that benefiting you?** Shippeo solving the issues in very short time (analysing the problem and finding best way to solve). ### 5. Excellent customer service, fast carrier onboarding **Rating:** 3.5/5.0 stars **Reviewed by:** Max K. | Werkstudent, Enterprise (> 1000 emp.) **Reviewed Date:** April 13, 2022 **What do you like best about Shippeo?** With the ETA and analysis tools from Shippeo, delivery difficulties can be proactively identified and communicated. By accessing all transport data, optimization potentials in transport planning can be quickly found. **What do you dislike about Shippeo?** The optimal availability and quality of transport data in Shippeo is only ensured through interfaces with internal TMS and the automatic transmission of transport data; otherwise, orders have to be entered manually, which takes time and increases the susceptibility to transmission errors. Here, Shippeo already covers many TMS providers, but there is further potential for expansion. **Recommendations to others considering Shippeo:** With the prognostic transport data and a comprehensive overview of all transport orders, Shippeo is ideal for improving transparency along the supply chain and optimizing transportation. To use the platform effectively and without manual effort, an interface to the company's ERP/TMM system should exist or be possible. **What problems is Shippeo solving and how is that benefiting you?** - Proactive communication with customers --> Customer service - Predictive inflow control - Fewer penalty payments - Comprehensive analyses of transport structures - Closer cooperation between production, shipping, and trade --> more transparency ### 6. SHIPPEO platform that allows supply chain stakeholders to visualize their transports **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** August 31, 2021 **What do you like best about Shippeo?** 1- Very user-friendly web platform, intuitive and easy to use. 2- Solutions offered to carriers: Data exchange via API/EDI or use the SHIPPEO APP or direct connection of GPS devices to the SHIPPEO solution. Solutions tailored to carriers. 3- Project and support team available, attentive and competent. Always willing to find solutions that suit all stakeholders. **What do you dislike about Shippeo?** Regarding GEFCO, we have never used the SHIPPEO APPS application because we have prioritized solutions such as: - Data exchange via API - Connection of GPS devices to the SHIPPEO platform. The use of platforms like SHIPPEO or others requires carriers to equip their vehicles with GPS devices (an expense not necessarily budgeted). **Recommendations to others considering Shippeo:** The solution proposed by SHIPPEO is constantly evolving, taking into account all the constraints of shippers as well as those of carriers. The goal of SHIPPEO is to provide shippers with visibility on the transports carried out. To achieve this, SHIPPEO establishes a relationship not only with shippers but also with carriers who benefit from it and share the same objective of satisfying their customers. **What problems is Shippeo solving and how is that benefiting you?** The choice of the SHIPPEO solution by our clients, Chargeurs, has allowed for improved traceability, providing more transparency to clients regarding the forecasted and actual pickup and delivery dates. The information transmitted to SHIPPEO is stored in our Information Systems, allowing supply chain stakeholders to also view Track & Trace information on our Portal. Furthermore, this information enables us to have precise KPIs on delivery times. ### 7. Great customer experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2023 **What do you like best about Shippeo?** We loved their customer support provided in many languages, sustainable supply chain, their attention to detail and customers while resolving issues **What do you dislike about Shippeo?** Can't really mention anything. It was a great experience **What problems is Shippeo solving and how is that benefiting you?** We were lacking accurate data on deliveries ### 8. Shippeo has a potential to become a great and powerful tool, which will have a widespread usage. **Rating:** 4.0/5.0 stars **Reviewed by:** Richard S. | Supply Chain Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2022 **What do you like best about Shippeo?** Simple and yet very clear overview. UI/UX are intuitive and easy to navigate. Custom filters and filters in general work perfectly. The Shippeo team is fantastic! **What do you dislike about Shippeo?** Currently it's not that easy to onboard smaller forwarders which don't have API/EDI systems active. **What problems is Shippeo solving and how is that benefiting you?** We are using Shippeo to track our exports, which we can clearly see real time, as well as in retrospective manner. It's a very efficient tool to track the performance of the forwarders + our customers will be able to track these events as well which will help them to prepare the unloading windows. It's always great to know when to expect your goods to be delivered in the most precise way - with Shippeo - this can become reality. ### 9. Delivery statuts and Client notifications **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) **Reviewed Date:** August 19, 2022 **What do you like best about Shippeo?** By extracting your delivery data from SAP to Shippeo and using telematic sensors that track your trucks, you can follow your delivery progress in real-time and notify your clients. **What do you dislike about Shippeo?** The database of Shippeo is not synchronized to the database of my companies, so when I have new clients, I have to add them to my database and then update them to Shippeo's database. **What problems is Shippeo solving and how is that benefiting you?** Shippeo improves my logistics process within the transport sector. This helps me easily organize and supervise my deliveries, save time for other tasks than customer service tasks thank's to the automatized notifications to my clients and so improve my customer loyalty. ### 10. Shippeo has provided us with the targeted solution for third party carrier truck tracking **Rating:** 4.5/5.0 stars **Reviewed by:** Pascal L. | Director Transport & Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2022 **What do you like best about Shippeo?** The possibility to connect with carriers in different ways (TMS, telematic, tablet,...) was significant to have as we are dealing with many kinds of logistic service providers. Having a ready-made solution to communicate with our shipper TMS allowed us to implement it quickly. We are on track to achieve the project target in number of tracked deliveries. **What do you dislike about Shippeo?** Shippeo has good documentation, but sometimes it might look too comprehensive, and a more relevant summary for the use case would fix the issue faster. Connection with carrier TMS is mainly dependant of the carrier IT competences. Typically when the carrier has its own IT competences it goes quick but if the arrier rely on external IT ressources the connection takes always longer to setup. **Recommendations to others considering Shippeo:** In everything we do, it is all about preparation and knowledge. The readiness of your carriers to onboard is a crucial prerequisite, and be aware that their IT competence in case of TMS connection will influence the implementation speed. **What problems is Shippeo solving and how is that benefiting you?** The intention is to have a delivery tracking solution for our customers and transport coordinators. The goal is to reinsure customers about on-time delivery and deal with late deliveries with the most accurate at-hand delivery information. It can also provide helpful information to deal with an emergency as we transport dangerous goods. ### 11. Integration for logistics data established **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2022 **What do you like best about Shippeo?** The API is easy compared to other track & trace plattforms. **What do you dislike about Shippeo?** It wold be better if more information can be transmitted back to shippeo, e.g. information on the customs stop or similar. **What problems is Shippeo solving and how is that benefiting you?** Shippeo is a track&trace provider that provides insight on the logistics process. Customers need an integration and we sell those integrations. ### 12. User friendly solution implemented by a very efficient team **Rating:** 4.0/5.0 stars **Reviewed by:** Delphine P. | Directeur Supply Chain / Système d'information, Enterprise (> 1000 emp.) **Reviewed Date:** November 02, 2022 **What do you like best about Shippeo?** The Shippeo team was very helpful and very efficient in the management of the project, especially for the interface with the carriers **What do you dislike about Shippeo?** The price for a medium company is quite significant, and we cannot customize the tool **What problems is Shippeo solving and how is that benefiting you?** It saves us a lot of time and multiple calls to several people : customer, customer service, logistics, carrier... ### 13. We use shippeo for track and trace for our platforms which manages regular trucks. **Rating:** 4.0/5.0 stars **Reviewed by:** Angélina G. | support for chartering operations, Enterprise (> 1000 emp.) **Reviewed Date:** December 05, 2022 **What do you like best about Shippeo?** it is a visual tool, easy to use for operational staff **What do you dislike about Shippeo?** All is all right, nothing to say about the very functional application. **What problems is Shippeo solving and how is that benefiting you?** this facilitates the follow-up of deliveries and helps us to be proactive towards our customers. ### 14. Thanks to Shippeo our supply chain will be more efficient and so our performance **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** December 30, 2022 **What do you like best about Shippeo?** User friendly platform, very high prepared support team and the adaptability of the products. **What do you dislike about Shippeo?** So far I haven't identify any negative aspect about Shippeo **What problems is Shippeo solving and how is that benefiting you?** Thanks to Shippeo our supply chain will be more efficient and so our performance ### 15. Shippeo, a powerful tool to manage transportation **Rating:** 4.5/5.0 stars **Reviewed by:** Dany H. | Supply Chain Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** June 14, 2021 **What do you like best about Shippeo?** Interactive Map to see ongoing shipmentsto ETA predictions which tell clients and receivers to know when they are going to be delivered and give them the opportunity to plan the next steps **What do you dislike about Shippeo?** Response time for the support team and lack of visibility on problem solving. **What problems is Shippeo solving and how is that benefiting you?** Giving visibility to customer and to provide added value solution. Possibility to measure transportation performance (loading, shipping, unloading...) ### 16. ensure traceability and client informative role **Rating:** 4.0/5.0 stars **Reviewed by:** VIENOT T. | Responsable logistique, Mid-Market (51-1000 emp.) **Reviewed Date:** October 03, 2022 **What do you like best about Shippeo?** visualize the trucks in real-time on a map (saving time instead of calling each driver) **What do you dislike about Shippeo?** for the moment nothing (not enough perspective on usage) / still many anomalies to analyze and correct on geofencing for example) **What problems is Shippeo solving and how is that benefiting you?** ensure real-time communication support to the client ### 17. I always recomend Shippeo to my colleagus and clients. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** September 13, 2022 **What do you like best about Shippeo?** Shippeo colleagues are accessible and flexible. I like customer communication and expectation management. Simple API and API documentation provide much value. **What do you dislike about Shippeo?** There’s nothing I dislike about Shippeo in particular. **What problems is Shippeo solving and how is that benefiting you?** - We can improve the supply chain planning process. - Our customers receive more operational visibility. - Maybe we can reduce carbon emissions together in the future ### 18. Shippeo was the perfect solution to help us reach our ROI along our Supply Chain **Rating:** 5.0/5.0 stars **Reviewed by:** Manon d. | Marketing analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2022 **What do you like best about Shippeo?** Shippeo enables LMDW to see all our TO in one single place, allowing also to have a single interface with our carriers in case of litigations. Dashboards enables us to increase our carrier's performance and reading ch our OTIF more regularly **What do you dislike about Shippeo?** Shippeo tries as much as possible to complete the TO informations (GPS and events), but some carriers do not regularly connect onto the platform to do the pairing that will allow us to get tracking. Shippeo us currently implementing new tools to continuously mobilize our carriers and motivate them to pair the TO. **Recommendations to others considering Shippeo:** Take time in the beginning to identify your use case how SHippeo will benefit on your Supply Chain **What problems is Shippeo solving and how is that benefiting you?** - Lack of resource optimization at warehouses, where unloading is based on a theoretical planning - Poor client satisfaction because of a lack of shipment visibility - Lack of customer service resources optimization that are blind on client's TO - High penalties in case of late deliveries ### 19. A great for retailers who want to improve their inbound flows **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) **Reviewed Date:** September 30, 2022 **What do you like best about Shippeo?** Shippeo has a very user-friendly module on its plateform that allows to invite and connect your carriers easily. In addition, they have a team dedicated to carrier connection speaking several European languages, which enables them to connect the carriers efficiently. **What do you dislike about Shippeo?** For now, nothing special. Shippeo fully answers our needs. **What problems is Shippeo solving and how is that benefiting you?** Shippeo helps us to track our national inbound deliveries and monitor the quality of our suppliers on different site. Shippeo has various KPI tracking tools that we find bery useful. ### 20. Right team to tackle complexity **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** April 26, 2022 **What do you like best about Shippeo?** Shippeo is user-friendly and transports are easy to track. Overall performance reports are made with great detail and they give amazing insight into the weak points. In other words, Shippeo makes it easy to bring up the rate of successful tracking. Onboarding is very important to us since we work with a lot of subcontractors. Shippeo team gives us great support when it comes to carrier onboarding and we value this very much. Another crucial thing is fast problem-solving and here also we get a fast and constructive response when needed. **What do you dislike about Shippeo?** Some areas could probably be less complicated. The truth is that our organization is complicated itself, which in turn, causes solutions to be complicated as well. Large clients require really high RTT. It is very hard to pass this requirement to the carriers and to make them act responsively. A very big role here plays the quick location of the problem of the tracking. The above is not seen as the bad side of Shippeo, it is more the explanation of areas where we must improve together. **Recommendations to others considering Shippeo:** Everything you need is there, if not, it can be made. Start using Shippeo and be sure there is a great partner who got your back. **What problems is Shippeo solving and how is that benefiting you?** The idea was to have one RTT platform where we are going to integrate all our carriers. We wanted to avoid pushing carriers to integrate to different platforms which clients require, but to have them all in one place. Also, Shippeo is a part of our daily status check. It is much easier to update statuses via Shippeo than by calling all the carriers for truck locations. Having RTT enables our company to stand out during tender processes. Also, this is a value-added service that can be offered to new clients. Last, but not least, this is an extra step in building loyal relationships with our carriers. ### 21. User friendly platform and personal assistance. Generic approach towards customer visibility **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.) **Reviewed Date:** March 29, 2022 **What do you like best about Shippeo?** At Ewals we appreciate the possibility to tailor the visiblity platform to our needs as shipper and carrier. By staying in constant contact with our KAM at Shippeo we work towards short AND long term goals in our boration. **What do you dislike about Shippeo?** There is not much to say about the down sides in our work together with Shippeo. In the general set-up we faced some challenges, but with the continuous support we were able to make improvements very quickly. **What problems is Shippeo solving and how is that benefiting you?** So far we have realised numerous customer-integrations, whom are working on different T&T platforms. For this reason, it is that Shippeo as a centralized platform for Ewals makes these integrations low-effort and cost-efficiently. Furthermore, there are really a lot of telematic integrations, which makes it attractive for charter-companies as well. ### 22. An essential tool for tracking deliveries **Rating:** 5.0/5.0 stars **Reviewed by:** Benoit B. | Support technique Opérationnel Sites et Supply Chain, Enterprise (> 1000 emp.) **Reviewed Date:** December 07, 2021 **What do you like best about Shippeo?** The most useful thing is to have visibility on the orders being delivered, especially when we are dependent, as we are, on several external transport drivers outside the company. **What do you dislike about Shippeo?** One disadvantage is that an order for which the address is not provided does not enter the Shippeo platform. As a result, carriers who use the Shippeo tool for integration into their systems do not integrate the order, meaning the client is not delivered and the address error is not detected. Improve geolocations, especially on construction site deliveries. What about it: how? The inability to use the Shippeo tool to track files interactively via chat with the sending of popup-style workflows to monitor all issues on construction sites and animate them in real-time with our carriers and clients. **Recommendations to others considering Shippeo:** Target your need well from the start **What problems is Shippeo solving and how is that benefiting you?** ras ### 23. Good tool for pro-active delay handling towards customers **Rating:** 4.0/5.0 stars **Reviewed by:** Raymond R. | Global Service Team Member: SAP Sales & Supply Chain O2C, Enterprise (> 1000 emp.) **Reviewed Date:** May 24, 2022 **What do you like best about Shippeo?** From IT perspective good constructive support during the project. Furthermore, we have gained more transparency, especially for our sales force and our customers **What do you dislike about Shippeo?** not applicable because nothing is missing for the moment! **What problems is Shippeo solving and how is that benefiting you?** more transparency for our sales force and customers extensive partnership with our carriers. Reduce workload for sales to inform customer proactively ### 24. Real-time tracking shortens the distance between the forwarder and the customer **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** September 07, 2022 **What do you like best about Shippeo?** To achieve long-term relationships with our clients **What do you dislike about Shippeo?** We need more action concerning the visibility for the end-consumer **What problems is Shippeo solving and how is that benefiting you?** The visibility for the end-consumer. That can bring our partnerships with our clients to the highest level. ### 25. A very dynamic and high-performing team! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** April 27, 2022 **What do you like best about Shippeo?** The availability of the Shippeo teams, their solution very well-suited to the needs of companies like Heineken, very strong collaboration. Moreover, a French company that shines internationally, it's nice to be part of the journey! **What do you dislike about Shippeo?** The product, despite everything, depends on the willingness of the carriers to interface with the platform, which necessarily makes the implementation much longer and more tedious than expected, regardless of the goodwill of the Shippeo teams. **Recommendations to others considering Shippeo:** Adopt Shippeo, this will allow you to better control your Supply Chain. This tool addresses issues encountered by all industrial companies. **What problems is Shippeo solving and how is that benefiting you?** Real-time tracking of our trucks on the road, which allows us to better challenge and engage our panel of carriers, better contest the penalties applied by large retailers, and provide more visibility to our clients, all in a proactive approach. ### 26. Customer Shippeo Implementation Coordinator **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** December 02, 2022 **What do you like best about Shippeo?** Live tracking, a nice overview of features, user-friendly interface, multimodal opportunities **What do you dislike about Shippeo?** should be there more customized option etc **What problems is Shippeo solving and how is that benefiting you?** Live tracking, time saving, decreasing the risk of potential cost ### 27. An easy-to-use platform to improve your track & trace performance **Rating:** 4.0/5.0 stars **Reviewed by:** Maxime O. | Group Performance Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 24, 2022 **What do you like best about Shippeo?** It is user-friendly either for the carrier or for the customer. The scoreboard KPI included is also very convenient. **What do you dislike about Shippeo?** The possibility to send reminders to carriers directly from the platform. **What problems is Shippeo solving and how is that benefiting you?** We improve our track & trace performance. ### 28. The perfect platform to reach your ROI and have full visibility on your flows **Rating:** 5.0/5.0 stars **Reviewed by:** Franck B. | Transport Director, Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2022 **What do you like best about Shippeo?** The integrations team are flexible and mobilized to ensure a rapid and smooth connection to our IT system. The onboardings are actively done by the CAM team to ensure a rapid tracking. ROI is achieved through different levers. **What do you dislike about Shippeo?** Nothing, as already put, all the project phases were well adressed to ensure that all difficulties were lifted before it happened, hence the project and the RUN mode went smoothly. **What problems is Shippeo solving and how is that benefiting you?** - Lack of visibility --> full-time end-to-end visibility - Lack of carriers performance monitoring --> carrier animation on their OTIF - Lack of customer satisfaction --> increased customer satisfaction ### 29. positive **Rating:** 5.0/5.0 stars **Reviewed by:** Mateusz M. | forwarder, Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2022 **What do you like best about Shippeo?** short waiting time for a response excellent service **What do you dislike about Shippeo?** everything was perfectly fine ;-) **What problems is Shippeo solving and how is that benefiting you?** business solutions regarding vehicle fleet ### 30. Top notch visibility platform **Rating:** 4.5/5.0 stars **Reviewed by:** Abhilash M. | Management Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2022 **What do you like best about Shippeo?** User interface, Easy to use and data qulity **What do you dislike about Shippeo?** Only into visbility. A few features like Indenting allocation and alerts workflow are not available as of now **Recommendations to others considering Shippeo:** If you want to deploy an easy-to-use real-time visibility platform shippeo is a no brainer here. Onboarding is quick, they got a really good carrier and telematic network. Support provided by customer success and the project team is great. Product is really easy to use and easily understandable for users. Shippeo produces high quality data which is very useful business to take require action **What problems is Shippeo solving and how is that benefiting you?** Export visibility. Inventory optimization, Market availability and customer satisfaction. ### 31. The best software to connect with your clients **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** September 21, 2022 **What do you like best about Shippeo?** Shippeo allowed me to share visibility with my clients. The deployment was simple and effective, and I get help when I need it. **What do you dislike about Shippeo?** Nothing to mention, I appreciate working with this tool. **What problems is Shippeo solving and how is that benefiting you?** Shippeo allowed me to meet my clients' demands. ### 32. A good and strong project's support to onboard quickly our carriers **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Building Materials | Enterprise (> 1000 emp.) **Reviewed Date:** May 18, 2022 **What do you like best about Shippeo?** The technical support to handle interfaces between different information systems (SAP, TMS, booking tools...) **What do you dislike about Shippeo?** Some features not availble at the right time (for example the digital CMR from the Shippeo's app) **What problems is Shippeo solving and how is that benefiting you?** Enbale customer to follow their orders and provide POD. The benifits are a better customer experience (they can manage much better unloading process) ans less calls between services to know where is mu order. ### 33. Implementation of SHIPPEO for the transport of bulk and packaged products in Europe **Rating:** 5.0/5.0 stars **Reviewed by:** Sébastien C. | Transport Agility Specialist **Reviewed Date:** January 25, 2022 **What do you like best about Shippeo?** What I like the most is the versatility of the tool: -GPS map offering an overview and real-time information -Dialogue box available for all stakeholders -Newsletter -Tracking of performance statistics **What do you dislike about Shippeo?** What this product lacks is more filter options in the GPS map to go even further in optimizing field activities. But this problem exists only because we haven't addressed the issue yet. **What problems is Shippeo solving and how is that benefiting you?** SHIPPEO will provide: -A better visibility for our clients on their deliveries -An optimization of loading activities in our factories -An optimization of order preparations -A better communication with our carriers -A time saving on the communication of information ### 34. Follow-up **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2022 **What do you like best about Shippeo?** Shippeo is a very good tool for tracking deliveries. However, it is only useful if the carriers play along. **What do you dislike about Shippeo?** Dependence on the goodwill of carriers **What problems is Shippeo solving and how is that benefiting you?** The tracking of deliveries ### 35. Shippeo knows how to talk to the Client, knows how to professionally meet their expectations. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2022 **What do you like best about Shippeo?** Professional approach to the Client, top-level communication, modern IT solutions, Shoppeo knows and understands what modern business looks like. **What do you dislike about Shippeo?** There is no element in Shippeo that I can complain about :-) **Recommendations to others considering Shippeo:** Just give Shoppeo a chance, you don't risk anything, let them show what they can offer your business. **What problems is Shippeo solving and how is that benefiting you?** Shippeo helped take my work with Clients to the next level; this is how collaboration with a professional Partner should look like. ### 36. Good experience with Shippeo **Rating:** 4.5/5.0 stars **Reviewed by:** Valentin O. | Transport coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** March 14, 2022 **What do you like best about Shippeo?** What I appreciate is the interface of the solution. Very easy and userfriendly. On the solution, there is the possibility to analyze data with reporting and deployment of root cause Moreover, Shippeo team is very attentive to the customer. **What do you dislike about Shippeo?** With some typologies of orders, it could be difficult to track the vehicle from the beginning to the end **What problems is Shippeo solving and how is that benefiting you?** We try to solve issues on delivery. The most important thing is to have the best quality information on delivery. On my business side, we try to avoid customer penalties. ### 37. I connect trucks in Shippeo since over one year **Rating:** 5.0/5.0 stars **Reviewed by:** Łukasz W. | International Fleet Planning Manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 28, 2022 **What do you like best about Shippeo?** This is very simple and clear program that allow us to connect trucks for our customers. There is also person in shippeo, dedicated to my company and is helpful in every way. **What do you dislike about Shippeo?** Sometimes connection of position of trucks is broken. **What problems is Shippeo solving and how is that benefiting you?** The most important benefit for me , is that I fulfill expectations for my customers that need trucks visible during doing their order ### 38. Innovative solution for shippers **Rating:** 4.5/5.0 stars **Reviewed by:** Christian G. | Head of Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2022 **What do you like best about Shippeo?** Transparency for our customers - internally and externally **What do you dislike about Shippeo?** Not directly. Expansion for parcel carrier can be improved **Recommendations to others considering Shippeo:** Adapts to the best paractices method **What problems is Shippeo solving and how is that benefiting you?** Lack of transparency to the customer. As a result, we have far fewer calls to our customer service department ### 39. Easy friendly and Dynamic system **Rating:** 4.5/5.0 stars **Reviewed by:** Karla S. | Logistic cordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** March 21, 2022 **What do you like best about Shippeo?** That it´s possible to have the real location in our carrier´s truck **What do you dislike about Shippeo?** When we have different information between shippeo & TW **What problems is Shippeo solving and how is that benefiting you?** - Real location _ real time for control the shippments _ Data useful for KPI ### 40. Easiest partner to integrate. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2022 **What do you like best about Shippeo?** The way Shippeo handles the integration part compared to the competitors. **What do you dislike about Shippeo?** That we don't have fully independent European opensource data structures to integrate each other. **What problems is Shippeo solving and how is that benefiting you?** We solved some issues for our customers who wanted real-time visibility. At the moment we don't benefit ourselves. ### 41. Shippeo is a tool that helps us improve visibility on our supply chain **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** May 02, 2022 **What do you like best about Shippeo?** Easy to use, reliable ETA calculation, connected with our TMS **What do you dislike about Shippeo?** Difficulty managing groupings. Refusal of some carriers to connect to the platform. **What problems is Shippeo solving and how is that benefiting you?** Real-time visibility, reduction of late penalties imposed by clients for late arrival based on GPS data ### 42. Intuitive platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2022 **What do you like best about Shippeo?** The constitution of the platform, the possible options **What do you dislike about Shippeo?** The configuration of notifications is tedious. **Recommendations to others considering Shippeo:** Better support your clients **What problems is Shippeo solving and how is that benefiting you?** Shippeo allows us to retrieve our PODS. ### 43. Fast carrier onboarding and good intuitive web plattform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2022 **What do you like best about Shippeo?** - you have one contact person for your project to ask all your questions - carrier can be onboarded in different languages to make the onboarding process as easy as possible - intuitive web plattform from where you can directly download the data for analysis in Excel **What do you dislike about Shippeo?** - onboarding takes a bit of time for carriers **What problems is Shippeo solving and how is that benefiting you?** - tracking of trucks on the plattform - calculating ETA to give notifications about delays ### 44. Great Service Provider and Partner **Rating:** 4.5/5.0 stars **Reviewed by:** Christopher R. | Senior Supply Chain Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 25, 2022 **What do you like best about Shippeo?** Visions, technical setup and know how, cooperation and customer care **What do you dislike about Shippeo?** Long time to wait for all that great stuff standing on the roadmap **What problems is Shippeo solving and how is that benefiting you?** Supply Chain Transparency Incident Prevention Faster issue handling and escalation More valuable input for reporting and analysis ### 45. Conforama Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.) **Reviewed Date:** December 03, 2021 **What do you like best about Shippeo?** the website Shippeo is very user friendly possibility to extract data directely from the Shippeo website when we get tracking in real time it allows our store to get information on the ETA **What do you dislike about Shippeo?** difficult to have tracking in real time when the carrier is chartering another carrier some improvement asked for a long time are still not available it takes some times a long time until carrier are full onboarded **What problems is Shippeo solving and how is that benefiting you?** our store can have a approximate ETA and this information can be shared between shipper and recipient we have a better view on carrier performance we can anticipate in case of delay ### 46. Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** May 24, 2022 **What do you like best about Shippeo?** If we integrate, orders are matched automatically. **What do you dislike about Shippeo?** So far, I didn't find anything to dislike **Recommendations to others considering Shippeo:** Support is great. There are no questions left without an answer. **What problems is Shippeo solving and how is that benefiting you?** By the integration, we can show our customers the position of trucks in the fleet. ### 47. Has to be improved **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** March 22, 2022 **What do you like best about Shippeo?** The estimation of the arrival at the destination point. **What do you dislike about Shippeo?** ETA is regularly false or out of service **What problems is Shippeo solving and how is that benefiting you?** We don't have to be in touch with our partners to have an information about a delay ### 48. Reliable tool. Easy and instinctive use. **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin G. | Project Manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 02, 2021 **What do you like best about Shippeo?** To find a truck location quickly with the interactive map **What do you dislike about Shippeo?** A few slowness of the front tool when many users try to get info at the same time **What problems is Shippeo solving and how is that benefiting you?** to inform live our stores of late delivery to track and challenge our transport suppliers on the declared km ### 49. I am very pleased that my company uses shippeo **Rating:** 5.0/5.0 stars **Reviewed by:** Marko M. | International Road Transport Manager, Enterprise (> 1000 emp.) **Reviewed Date:** June 29, 2021 **What do you like best about Shippeo?** Having a lot of vehicles from different carriers in one place. Exact truck positioning is something that only shippeo can offer. Support team and key user in charge for implementing shippeo in our company are very trained and proffesional. **What do you dislike about Shippeo?** There are no downsides. I would recommend them to translate their platform also on the Serbian language. **Recommendations to others considering Shippeo:** I would like to recommend shippeo everyone who needs for real-time visibility as their primary platform **What problems is Shippeo solving and how is that benefiting you?** Some carriers don't have their GPS tracking and with shippeo mobile app we solved that issue. We now know the exact routes of movement of every single truck even and subcontractor's trucks. Full visibility means that, except we see position, we also see a time of that position ### 50. Great company **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** February 22, 2022 **What do you like best about Shippeo?** Partnership, customer centricity & innovative company values! **What do you dislike about Shippeo?** Nothing to highlight here specifically.. **What problems is Shippeo solving and how is that benefiting you?** - Track & Trace / real-time visibility - Connecting with other T&T Platforms - Info on positions & ETA of own equipment / transports ## Shippeo Discussions - [What is your experience with Shippeo for real-time transportation visibility, and how has it impacted your supply chain operations?](https://www.g2.com/discussions/what-is-your-experience-with-shippeo-for-real-time-transportation-visibility-and-how-has-it-impacted-your-supply-chain-operations) - [What is Shippeo used for?](https://www.g2.com/discussions/what-is-shippeo-used-for) - [View Shippeo pricing details and edition comparison](https://www.g2.com/products/shippeo/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-27+02%3A36%3A32+-0500&secure%5Bsession_id%5D=07ceb5bd-1d91-4968-ad09-ea577936dbdf&secure%5Btoken%5D=6480ddc0e482c0b2dd3a87ec6f0ee4c7d136bfd1c81df309d1207255b1b1d904&format=llm_user) ## Shippeo Integrations - [4flow vista](https://www.g2.com/products/4flow-vista/reviews) - [Alpega TMS](https://www.g2.com/products/alpega-tms/reviews) - [Microsoft SQL Server](https://www.g2.com/products/microsoft-sql-server/reviews) - [Oracle Database](https://www.g2.com/products/oracle-database/reviews) - [project44](https://www.g2.com/products/project44/reviews) - [SAP ECC](https://www.g2.com/products/sap-ecc/reviews) - [SAP Fiori](https://www.g2.com/products/sap-fiori/reviews) - [Transporeon](https://www.g2.com/products/transporeon/reviews) ## Shippeo Features **Visibility** - Compliance - Search - Temperature Alerts - Shipment Tracking - Order-Level Visibility - ETA - Geofencing **Agentic AI - SAP Store** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Delivery** - Flows - Alerts - Modes **Workflow Automation** - Rating - Invoice Management - Digital Document Reconciliation **Network Management** - Geographic Optionality - Automated Onboarding **Performance** - Financial Analytics - KPIs **Platform** - Data quality - Languages - Configurable Notifications ## Top Shippeo Alternatives - [project44](https://www.g2.com/products/project44/reviews) - 4.7/5.0 (708 reviews) - [FourKites](https://www.g2.com/products/fourkites/reviews) - 4.5/5.0 (264 reviews) - [Descartes MacroPoint](https://www.g2.com/products/descartes-macropoint/reviews) - 4.7/5.0 (870 reviews)