--- title: Shippeo Reviews meta\_title: 'Shippeo Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 167 reviews by the users' company size, role or industry to find out how Shippeo works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 167 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Supply Chain Management url: https://www.g2.com/categories/supply-chain-management --- ### Shippeo Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Shippeo's **ease of use** exceptional, enhancing visibility and enabling seamless integrations for better tracking. [(6 mentions)](https://www.g2.com/products/shippeo/reviews?filters%5Bsentiment_snippet%5D=1887360&qs=pros-and-cons#reviews) Users praise the **high accuracy of predictive ETAs** , significantly enhancing communication and trust with customers. [(6 mentions)](https://www.g2.com/products/shippeo/reviews?filters%5Bsentiment_snippet%5D=1887070&qs=pros-and-cons#reviews) Users value the **tracking ease** of Shippeo, enjoying reliable visibility and accurate ETA updates for better customer satisfaction. [(6 mentions)](https://www.g2.com/products/shippeo/reviews?filters%5Bsentiment_snippet%5D=1887123&qs=pros-and-cons#reviews) Users highlight the **impact on customer satisfaction** with Shippeo, promoting trust and positive experiences for clients. [(5 mentions)](https://www.g2.com/products/shippeo/reviews?filters%5Bsentiment_snippet%5D=1887394&qs=pros-and-cons#reviews) Users value Shippeo for its **exceptional visibility** , leading to improved customer satisfaction and reliable tracking information. [(5 mentions)](https://www.g2.com/products/shippeo/reviews?filters%5Bsentiment_snippet%5D=1887380&qs=pros-and-cons#reviews) Users experience **time delays** in data synchronization and shipment updates, which hampers efficiency and visibility. [(2 mentions)](https://www.g2.com/products/shippeo/reviews?filters%5Bsentiment_snippet%5D=2422882&qs=pros-and-cons#reviews) Users face challenges with **manual carrier onboarding** , although an automated solution is currently being developed. [(1 mentions)](https://www.g2.com/products/shippeo/reviews?filters%5Bsentiment_snippet%5D=1887322&qs=pros-and-cons#reviews) Users often struggle with the **complex hierarchy** of Shippeo, finding certain features difficult and manual to use. [(1 mentions)](https://www.g2.com/products/shippeo/reviews?filters%5Bsentiment_snippet%5D=2112924&qs=pros-and-cons#reviews) Users find some features **complex and manual** , which can hinder usability and efficiency of Shippeo. [(1 mentions)](https://www.g2.com/products/shippeo/reviews?filters%5Bsentiment_snippet%5D=2112848&qs=pros-and-cons#reviews) Users experience **data management issues** as incomplete vehicle information hampers exports and limits usability. [(1 mentions)](https://www.g2.com/products/shippeo/reviews?filters%5Bsentiment_snippet%5D=2422928&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Shippeo ##### 1. Ease of Use Users find Shippeo's **ease of use** exceptional, enhancing visibility and enabling seamless integrations for better tracking. [ See 6 mentions ](https://www.g2.com/products/shippeo/reviews?filters%5Bsentiment_snippet%5D=1887360&qs=pros-and-cons#reviews) See Related User Reviews JM Justyna M. Mid-Market (51-1000 emp.) 5.0/5 "User-Friendly Dashboards and Seamless Integrations" What do you like about Shippeo? The dashboards are user-friendly, and the integrations work seamlessly. Collaboration is well supported, and the support team responds quickly. TP Theodor P. 5.0/5 "Effortless Load Tracking and Integration" What do you like about Shippeo? I use Shippeo to track loads and provide visibility to our customers, which leads to fewer calls, less stressed employees, and happier customers. I li ##### 2. Helpful Users praise the **high accuracy of predictive ETAs** , significantly enhancing communication and trust with customers. [ See 6 mentions ](https://www.g2.com/products/shippeo/reviews?filters%5Bsentiment_snippet%5D=1887070&qs=pros-and-cons#reviews) See Related User Reviews ![Popescu G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Popescu G.") PG Popescu G. 5.0/5 "Seamlessly Tracks Subcontractors, Elevates Customer Satisfaction" What do you like about Shippeo? I like using Shippeo for tracking my subcontractors. I enjoy the visibility it provides and how it leads to better customer satisfaction and a great E ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "A Reliable Partner for Meeting Customers' Transport KPIs" What do you like about Shippeo? The most helpful aspect is the high accuracy of the predictive ETAs. Because the system provides real-time milestones and precise arrival times direct ##### 3. Tracking Ease Users value the **tracking ease** of Shippeo, enjoying reliable visibility and accurate ETA updates for better customer satisfaction. [ See 6 mentions ](https://www.g2.com/products/shippeo/reviews?filters%5Bsentiment_snippet%5D=1887123&qs=pros-and-cons#reviews) See Related User Reviews ![Popescu G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Popescu G.") PG Popescu G. 5.0/5 "Seamlessly Tracks Subcontractors, Elevates Customer Satisfaction" What do you like about Shippeo? I like using Shippeo for tracking my subcontractors. I enjoy the visibility it provides and how it leads to better customer satisfaction and a great E ![Magdalena B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Magdalena B.") MB Magdalena B. 5.0/5 "Effortless Transport Visibility, Reliable ETA Updates" What do you like about Shippeo? I value Shippeo for how simple and reliable the visibility is. The platform provides accurate ETA updates and clear tracking information. It has an in ##### 4. Customer Satisfaction Users highlight the **impact on customer satisfaction** with Shippeo, promoting trust and positive experiences for clients. [ See 5 mentions ](https://www.g2.com/products/shippeo/reviews?filters%5Bsentiment_snippet%5D=1887394&qs=pros-and-cons#reviews) See Related User Reviews JM Justyna M. Mid-Market (51-1000 emp.) 5.0/5 "User-Friendly Dashboards and Seamless Integrations" What do you like about Shippeo? The dashboards are user-friendly, and the integrations work seamlessly. Collaboration is well supported, and the support team responds quickly. TP Theodor P. 5.0/5 "Effortless Load Tracking and Integration" What do you like about Shippeo? I use Shippeo to track loads and provide visibility to our customers, which leads to fewer calls, less stressed employees, and happier customers. I li ##### 5. Visibility Users value Shippeo for its **exceptional visibility** , leading to improved customer satisfaction and reliable tracking information. [ See 5 mentions ](https://www.g2.com/products/shippeo/reviews?filters%5Bsentiment_snippet%5D=1887380&qs=pros-and-cons#reviews) See Related User Reviews TP Theodor P. 5.0/5 "Effortless Load Tracking and Integration" What do you like about Shippeo? I use Shippeo to track loads and provide visibility to our customers, which leads to fewer calls, less stressed employees, and happier customers. I li ![Popescu G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Popescu G.") PG Popescu G. 5.0/5 "Seamlessly Tracks Subcontractors, Elevates Customer Satisfaction" What do you like about Shippeo? I like using Shippeo for tracking my subcontractors. I enjoy the visibility it provides and how it leads to better customer satisfaction and a great E ### 5 Cons or Disadvantages of Shippeo ##### 1. Time Delays Users experience **time delays** in data synchronization and shipment updates, which hampers efficiency and visibility. [ See 2 mentions ](https://www.g2.com/products/shippeo/reviews?filters%5Bsentiment_snippet%5D=2422882&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "A Reliable Partner for Meeting Customers' Transport KPIs" What do you dislike about Shippeo? The occasional delay in data synchronization between our TMS and the Shippeo portal is the least helpful aspect. ![Magdalena B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Magdalena B.") MB Magdalena B. 5.0/5 "Effortless Transport Visibility, Reliable ETA Updates" What do you dislike about Shippeo? Sometimes certain shippments appear in the system with delay. ##### 2. Carrier Issues Users face challenges with **manual carrier onboarding** , although an automated solution is currently being developed. [ See 1 mentions ](https://www.g2.com/products/shippeo/reviews?filters%5Bsentiment_snippet%5D=1887322&qs=pros-and-cons#reviews) See Related User Reviews KK Katažyna K. Mid-Market (51-1000 emp.) 5.0/5 "Real Time Tracking done easy" What do you dislike about Shippeo? Manual carrier onboarding (automated onboarding project launched already) ##### 3. Complex Hierarchy Users often struggle with the **complex hierarchy** of Shippeo, finding certain features difficult and manual to use. [ See 1 mentions ](https://www.g2.com/products/shippeo/reviews?filters%5Bsentiment_snippet%5D=2112924&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Customer and carrier Support" What do you dislike about Shippeo? Users tend to find some features complex and manual ##### 4. Complexity Users find some features **complex and manual** , which can hinder usability and efficiency of Shippeo. [ See 1 mentions ](https://www.g2.com/products/shippeo/reviews?filters%5Bsentiment_snippet%5D=2112848&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Customer and carrier Support" What do you dislike about Shippeo? Users tend to find some features complex and manual ##### 5. Data Management Issues Users experience **data management issues** as incomplete vehicle information hampers exports and limits usability. [ See 1 mentions ](https://www.g2.com/products/shippeo/reviews?filters%5Bsentiment_snippet%5D=2422928&qs=pros-and-cons#reviews) See Related User Reviews JM Justyna M. Mid-Market (51-1000 emp.) 5.0/5 "User-Friendly Dashboards and Seamless Integrations" What do you dislike about Shippeo? The quality of the data depends heavily on the information provided. When exporting data from Shippeo, the full VIN numbers of the cars are not includ ![David R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David R.") DR David R. EMEA Customer Operations Specialist Enterprise (\> 1000 emp.) 6/17/2026 "Great performance" 5/5 What do you like best about Shippeo? Integration and support from the team and Performance of the tool Review collected by and hosted on G2.com. What do you dislike about Shippeo? I'm missing some alerts for certain carriers Review collected by and hosted on G2.com. What problems is Shippeo solving and how is that benefiting you? Carrier performances and POD collections Review collected by and hosted on G2.com. Show More Response from Merve Namer of Shippeo [Editedit](https://www.g2.com/survey_responses/shippeo-review-12970303/official_response/edit) We're thrilled to hear that you are benefiting from Shippeo's integration, support, and performance. Your feedback about missing alerts for certain carriers is valuable, and we will strive to improve in that area to better meet your needs. Current UserValidated ReviewerSource: Seller invite ![Verified User in Animation](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Animation") AA Verified User in Animation Small-Business (50 or fewer emp.) 6/17/2026 "Seamless Experience That Empowers Our Customer Delivery Team" 5/5 What do you like best about Shippeo? Support of customer delivery teams, seamless experience, helping me do my daily work Review collected by and hosted on G2.com. What do you dislike about Shippeo? nothing. I have had a great experience working with Shippeo Review collected by and hosted on G2.com. What problems is Shippeo solving and how is that benefiting you? Shippeo solves the lack of real-time visibility in supply chains. Companies often don't know where their shipments are, can't anticipate delays, and waste time on manual tracking. Shippeo fixes this by providing live ETA tracking across all transport modes, proactive alerts when disruptions happen, and consolidated data from all carriers in one place. The result: fewer surprises, faster reactions, and less time spent chasing status updates. Review collected by and hosted on G2.com. Show More Response from Merve Namer of Shippeo [Editedit](https://www.g2.com/survey_responses/shippeo-review-12971165/official_response/edit) We're thrilled to hear that Shippeo has been able to provide you with a seamless experience and support for your customer delivery teams. Thank you for sharing your positive feedback! Validated ReviewerSource: Seller invite ![Verified User in Transportation/Trucking/Railroad](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Transportation/Trucking/Railroad") UT Verified User in Transportation/Trucking/Railroad Mid-Market (51-1000 emp.) 6/17/2026 "Extremely Useful Dashboards and Seamless Integrations" 5/5 What do you like best about Shippeo? I’ve had very positive experiences with Shippeo. I find the dashboards extremely useful, and they’ve improved transparency. The integrations also work seamlessly, which makes the overall experience even better. Review collected by and hosted on G2.com. What do you dislike about Shippeo? I haven't found anything that I dislike about Shippeo. Review collected by and hosted on G2.com. What problems is Shippeo solving and how is that benefiting you? The system integration provides real-time visibility and makes order tracking straightforward. Review collected by and hosted on G2.com. Show More Response from Merve Namer of Shippeo [Editedit](https://www.g2.com/survey_responses/shippeo-review-12971511/official_response/edit) Thank you for your kind words! We're glad to hear that our dashboards and integrations have improved transparency and made the overall experience better for you. Current UserValidated ReviewerSource: Seller invite ![Verified User in Transportation/Trucking/Railroad](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Transportation/Trucking/Railroad") AT Verified User in Transportation/Trucking/Railroad Mid-Market (51-1000 emp.) 6/22/2026 "Smooth Carrier Onboarding with Fast, Multilingual Support" 5/5 What do you like best about Shippeo? The onboarding of the carriers was smooth, the team was quick to respond and always ready to help. Their ability to communicate in different languages made it even easier for both us and the carriers. The support team was also highly responsive and provided valuable assistance. Review collected by and hosted on G2.com. What do you dislike about Shippeo? The onboarding automation center could be more exhaustive, but I understood that Shippeo is working on a new version that will make the oversight easier. Review collected by and hosted on G2.com. What problems is Shippeo solving and how is that benefiting you? Providing an ETA for our warehouses improves efficiency and reduces overall waiting costs. Review collected by and hosted on G2.com. Show More Response from Merve Namer of Shippeo [Editedit](https://www.g2.com/survey_responses/shippeo-review-12987972/official_response/edit) Thank you for your detailed feedback - we’re delighted onboarding was smooth and that our multilingual, responsive team made a difference. We appreciate your note about the onboarding automation center; our product team is actively working on the new version to improve oversight. If you have specific suggestions, please share them and we’ll pass them along. Validated ReviewerSource: Seller invite ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") UA Verified User in Automotive Enterprise (\> 1000 emp.) 6/30/2026 "Versatility and simple data visualization" 4.5/5 What do you like best about Shippeo? The versatility of the tools, and the visualization and simplicity of the data Review collected by and hosted on G2.com. What do you dislike about Shippeo? Unable to access the carrier reports. Review collected by and hosted on G2.com. What problems is Shippeo solving and how is that benefiting you? Visibility issues and it does so by connecting directly with the carriers and their APIs to obtain shipment traceability. Review collected by and hosted on G2.com. Show More Response from Merve Namer of Shippeo [Editedit](https://www.g2.com/survey_responses/shippeo-review-13048990/official_response/edit) We're glad to hear that you appreciate the versatility and simplicity of our tools. We understand the importance of accessing carrier reports and are constantly working to improve our platform to better meet the needs of our users. Current UserValidated ReviewerSource: Seller inviteAI Translated ![Verified User in Business Supplies and Equipment](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Business Supplies and Equipment") UB Verified User in Business Supplies and Equipment Mid-Market (51-1000 emp.) 5/16/2024 "Great overall experience with Shippeo" 5/5 What do you like best about Shippeo? Simplicity of the product, good data quality and reactivity from the team Review collected by and hosted on G2.com. What do you dislike about Shippeo? At this point no major issues but we are still at the beginning. Review collected by and hosted on G2.com. What problems is Shippeo solving and how is that benefiting you? Ability to track our shipment. Tool to communicate orders with our carriers Performance and quality dashboard for our procurement teams Review collected by and hosted on G2.com. Show More 6/16/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Hrastislav K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hrastislav K.") HK Hrastislav K. Director assistant Enterprise (\> 1000 emp.) 5/27/2026 "Fast, User-Friendly Shippeo with Great Support and Easy Integrations" 5/5 What do you like best about Shippeo? Shippeo is a fast, responsive, and user-friendly program. The support is great, and there are lots of AI innovations. Integrations are also quick and easy to set up. Review collected by and hosted on G2.com. What do you dislike about Shippeo? Shippeo is great! i dont have dislikes at all! Review collected by and hosted on G2.com. What problems is Shippeo solving and how is that benefiting you? Real time tracking Review collected by and hosted on G2.com. Show More Response from Merve Namer of Shippeo [Editedit](https://www.g2.com/survey_responses/shippeo-review-12877942/official_response/edit) We're thrilled to hear that you find Shippeo fast, user-friendly, and with great support. Our team is dedicated to providing top-notch service and innovative solutions. Thank you for your positive feedback! Validated ReviewerSource: Organic ![Verified User in Computer & Network Security](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer & Network Security") UC Verified User in Computer & Network Security Small-Business (50 or fewer emp.) 7/1/2026 "Shippeo Is Redefining the Modern Supply Chain" 5/5 What do you like best about Shippeo? Shippeo is redefining the modern supply chain. Review collected by and hosted on G2.com. What do you dislike about Shippeo? Nothing much to be disliked, the processes and speed of execution is impressive Review collected by and hosted on G2.com. What problems is Shippeo solving and how is that benefiting you? Time management is a key issue here. The organization feels complex, especially when it comes to logistics, and the quality of customer service could be improved. Review collected by and hosted on G2.com. Show More Response from Merve Namer of Shippeo [Editedit](https://www.g2.com/survey_responses/shippeo-review-13055803/official_response/edit) We're glad to hear that you find our processes and speed of execution impressive. Thank you for your feedback! Validated ReviewerSource: Seller invite TP Theodor P. 12/29/2025 "Effortless Load Tracking and Integration" 5/5 What do you like best about Shippeo? I use Shippeo to track loads and provide visibility to our customers, which leads to fewer calls, less stressed employees, and happier customers. I like both the product and the team. The integrations with other vendors and systems are great, as Shippeo makes it easy to use with lots of systems already connected. The initial setup was straightforward and easy, and I'd rate it 10 out of 10. Review collected by and hosted on G2.com. What do you dislike about Shippeo? Nothing Review collected by and hosted on G2.com. What problems is Shippeo solving and how is that benefiting you? I use Shippeo to track loads and provide visibility to our customers, which leads to fewer calls, less stressed employees, and happier customers. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Magdalena B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Magdalena B.") MB Magdalena B. Sales and Transport Service Specialist 12/11/2025 "Effortless Transport Visibility, Reliable ETA Updates" 5/5 What do you like best about Shippeo? I value Shippeo for how simple and reliable the visibility is. The platform provides accurate ETA updates and clear tracking information. It has an intuitive interface that makes it easy for both us and our clients. The initial setup was smooth, and I appreciated the helpful support that made the process easy to manage. Review collected by and hosted on G2.com. What do you dislike about Shippeo? Sometimes certain shippments appear in the system with delay. Review collected by and hosted on G2.com. What problems is Shippeo solving and how is that benefiting you? Shippeo provides full visibility of transports, which our client requires. It offers simple and reliable visibility with accurate ETA updates, clear tracking, and an intuitive interface, making it easy for us and our clients. Review collected by and hosted on G2.com. 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