--- title: Shippeo Reviews meta_title: 'Shippeo Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 167 reviews by the users' company size, role or industry to find out how Shippeo works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 167 scale: '5' date_modified: '2026-07-22' parent_category: name: Supply Chain Management url: https://www.g2.com/categories/supply-chain-management --- # Shippeo Reviews **Vendor:** Shippeo **Category:** [Supply Chain Visibility Software](https://www.g2.com/categories/supply-chain-visibility) **Average Rating:** 4.7/5.0 **Total Reviews:** 167 ## About Shippeo Shippeo is the global leader in real-time transportation visibility, trusted by supply chain teams at Renault, Carrefour, Coca-Cola HBC, TotalEnergies, Fujifilm, Yamaha, Geodis, and more to deliver the data quality and ETA accuracy their operations depend on. Shippeo helps your teams: - Monitor every shipment in real time across road, rail, sea, and air - with accurate milestones, predictive ETAs, and proactive exception alerts - Move beyond tracking to automated, coordinated supply chain execution with AI-powered workflows - Manage detention & demurrage, time slot management, and event-driven automation across your TMS, ERP, WMS, and partner systems - Ensure trusted data from day one - Visibility Engineers handle carrier onboarding, integration complexity, and adoption at scale Trusted by leaders in manufacturing, automotive, retail, FMCG, life sciences, and 3PL - with 100M+ shipments tracked annually across 150 countries and 228K+ connected carriers. Named a Leader in the 2025 Gartner Magic Quadrant for Real-Time Transportation Visibility with a 98% Peer Insights Recommendation Rate. Backed by the industry's only contractual Triple SLA on carrier onboarding, data completeness, and ETA accuracy. Pricing: Shippeo offers tailored packages based on transport modes, shipment volumes, and integration needs. Speak to our team to find the right fit. ISO/IEC 27001 & TISAX certified. ## Shippeo Pros & Cons **What users like:** - Users find Shippeo's **ease of use** exceptional, enhancing visibility and enabling seamless integrations for better tracking. (6 reviews) - Users praise the **high accuracy of predictive ETAs** , significantly enhancing communication and trust with customers. (6 reviews) - Users value the **tracking ease** of Shippeo, enjoying reliable visibility and accurate ETA updates for better customer satisfaction. (6 reviews) - Users highlight the **impact on customer satisfaction** with Shippeo, promoting trust and positive experiences for clients. (5 reviews) - Users value Shippeo for its **exceptional visibility** , leading to improved customer satisfaction and reliable tracking information. (5 reviews) - GPS Tracking (4 reviews) - Users appreciate the **seamless integrations** of Shippeo, enhancing collaboration and overall efficiency in logistics operations. (4 reviews) - Tracking (4 reviews) - User Interface (4 reviews) - Users appreciate the **responsive and professional customer support** of Shippeo, making integration and follow-up seamless. (3 reviews) **What users dislike:** - Users experience **time delays** in data synchronization and shipment updates, which hampers efficiency and visibility. (2 reviews) - Users face challenges with **manual carrier onboarding** , although an automated solution is currently being developed. (1 reviews) - Users often struggle with the **complex hierarchy** of Shippeo, finding certain features difficult and manual to use. (1 reviews) - Users find some features **complex and manual** , which can hinder usability and efficiency of Shippeo. (1 reviews) - Users experience **data management issues** as incomplete vehicle information hampers exports and limits usability. (1 reviews) - Users experience **long integration wait times** between GPS systems and Shippeo, complicating the setup process. (1 reviews) - Linking Issues (1 reviews) - Missing Features (1 reviews) - Slow Implementation (1 reviews) - Update Issues (1 reviews) ## Shippeo Reviews ### 1. Shippeo Transformed Our Shipment Tracking with Real-Time Visibility and Accurate ETAs **Rating:** 5.0/5.0 stars **Reviewed by:** Olga C. | Logistics manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2026 **What do you like best about Shippeo?** Shippeo has completely transformed how we track shipments across our supply chain. The real-time visibility and highly accurate ETA predictions have significantly reduced the time our team spends chasing updates from carriers. It's become an indispensable part of our daily operations — we simply couldn't imagine going back to manual tracking. **What do you dislike about Shippeo?** The initial setup and carrier onboarding process took longer than we expected, especially for smaller carriers with limited EDI capabilities. There's a bit of a learning curve when configuring custom alerts and dashboards for the first time. That said, the support team was responsive and helped us get through it without too much friction. **What problems is Shippeo solving and how is that benefiting you?** Shippeo solved our biggest pain point: the hours our logistics team spent manually calling carriers for status updates. With automated tracking and exception alerts in place, those hours have been redirected to higher-value work. Beyond time savings, having reliable shipment data has also improved our internal reporting and made conversations with partners much more fact-based. **Official Response from Merve Namer:** > We're thrilled to hear that Shippeo has transformed your shipment tracking with real-time visibility and accurate ETAs. Thank you for sharing your positive experience! ### 2. Tracking made easy with Shippeo **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** July 01, 2026 **What do you like best about Shippeo?** We've been working with Shippeo for over a year, mainly to provide GPS tracking for our customers. What I like best is how it gives real-time visibility on shipments, making it easier to keep customers informed without constant manual updates. The platform is easy to use, reliable, and helps improve communication throughout the delivery process. **What do you dislike about Shippeo?** Occasionally, GPS tracking is interrupted when there's an issue with the telematics connection. While this can affect shipment visibility, the Shippeo support team is usually responsive and helps resolve the problem quickly. Improving the reliability of these connections would make the overall experience even better. **What problems is Shippeo solving and how is that benefiting you?** Shippeo helps us meet our customers' visibility requirements without having to build or manage everything ourselves. The telematics integrations are straightforward, onboarding subcontractors is now easier, and the API makes it easier to connect with your systems. **Official Response from Merve Namer:** > We're glad to hear that Shippeo has been instrumental in providing real-time visibility for your shipments and improving communication with your customers. We appreciate your feedback about the occasional interruptions in GPS tracking and are continuously working to improve the reliability of our telematics connections. ### 3. Shippeo Delivers Outstanding Visibility, Insights, and Support **Rating:** 5.0/5.0 stars **Reviewed by:** Elena D. | CSR, Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2026 **What do you like best about Shippeo?** The main advantages of Shippeo are the multi-modal carrier integrations and the centralized visibility overview. I also appreciate the built-in Insights tools, such as Performance monitoring and Smart Tracking Analyzer, and the Carbon Visibility. I especially like the new Global Map feature, as it brings ocean visibility to the next level and makes platform much more visual and interactive. The most important is a Shippeo team. Fantastic people and always great support. **What do you dislike about Shippeo?** One of the main challenges I encounter with Shippeo is the complexity of integration with some carriers. Another limitation is a lack of split visibility per parcel service level. **What problems is Shippeo solving and how is that benefiting you?** It helps spot delays in shipments, which in turn improves revenue recognition. **Official Response from Merve Namer:** > We're thrilled to hear that you appreciate our multi-modal carrier integrations, centralized visibility, and built-in Insights tools. Our team is dedicated to providing outstanding support, and we're glad to hear that you've had a great experience with us. ### 4. Accurate Tracking and Excellent Shipment Visibility **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Industrial Automation | Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2026 **What do you like best about Shippeo?** What I like best about Shippeo is the real-time visibility and accurate ETA predictions. The platform is easy to use, provides reliable shipment tracking, and helps us proactively manage delays and communicate effectively with our customers and partners. **What do you dislike about Shippeo?** We are generally very satisfied with Shippeo. The only area for improvement would be additional customization options for reports and dashboards. Other than that, the platform meets our expectations very well. **What problems is Shippeo solving and how is that benefiting you?** Shippeo improves shipment visibility and delivery predictability. Real-time tracking and accurate ETAs help us manage delays proactively, improve communication, and reduce manual follow-up efforts. **Official Response from Merve Namer:** > Thank you for the great feedback - we are glad Shippeo’s real-time visibility and ETA accuracy are helping your team. We appreciate the note about more customization for reports and dashboards. ### 5. Finally, real-time tracking that actually works. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2026 **What do you like best about Shippeo?** Real-time visibility is a game-changer. We can finally track shipments across Europe without constantly calling carriers for updates. The map view is clear, and the ETA predictions are surprisingly accurate – it’s saved us a lot of customer service headaches. **What do you dislike about Shippeo?** Sometimes the data updates lag behind reality, especially with smaller carriers that don't integrate as smoothly. **What problems is Shippeo solving and how is that benefiting you?** We used to waste hours chasing carriers for ETAs and updating customers manually. Shippeo automates all that – we get live tracking updates without picking up the phone. The biggest benefit is peace of mind: our customer service team can proactively alert clients about delays instead of reacting after they complain. It's also helped us cut down on demurrage fees because we know exactly when trucks arrive at docks. Basically, it turns chaos into something predictable. **Official Response from Merve Namer:** > Thank you for your feedback! We understand the importance of real-time updates, and we're continuously working to improve data integration with carriers to minimize any lag in updates. ### 6. High-performance GPS, top-notch customer relations, and AI innovation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** July 15, 2026 **What do you like best about Shippeo?** GPS tracking, customer relations, and innovation in AI. **What do you dislike about Shippeo?** Sometimes the slowness of the system and the design **What problems is Shippeo solving and how is that benefiting you?** Shippeo solves the lack of visibility in transportation by providing real-time tracking and predictive ETAs. For me, this allows anticipating delays, improving carrier performance through reliable KPIs, reducing the time spent searching for information, and making decisions more quickly to secure logistics operations. **Official Response from Merve Namer:** > We're thrilled that you find value in Shippeo's real-time tracking and predictive ETAs. We are committed to addressing any issues with system speed and design to ensure a more efficient and user-friendly platform. ### 7. Good usability and very good visibility **Rating:** 4.0/5.0 stars **Reviewed by:** Daniel W. | Senior Transportation and Process Manager, Enterprise (> 1000 emp.) **Reviewed Date:** July 02, 2026 **What do you like best about Shippeo?** Good usability, very good visibility **What do you dislike about Shippeo?** Reading attachments like POD is not provided in the standard. Customizing critical shipments, e.g., in different colors. With standard filters, these shipments are reset after jumping into a shipment. **What problems is Shippeo solving and how is that benefiting you?** Quickly view shipment status and view PODs. **Official Response from Merve Namer:** > We're glad to hear that you find Shippeo's usability and visibility to be good. We appreciate your feedback about the attachments and customization options, and we will take it into consideration for future improvements. ### 8. Fast Communication and Real-Time Visibility with Shippeo **Rating:** 4.0/5.0 stars **Reviewed by:** Matas M. | IT Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** July 01, 2026 **What do you like best about Shippeo?** Fast communication, good real time visibility. **What do you dislike about Shippeo?** Actually, nothing special of disliking Shippeo, if the client is happy, shippeo happy also. **What problems is Shippeo solving and how is that benefiting you?** Real time visibility, integration questions, onboarding, and UI. **Official Response from Merve Namer:** > Thank you for your kind words! We strive to ensure our clients are satisfied with our services and are happy to hear that you have no specific dislikes about Shippeo. ### 9. Excellent Support and Onboarding with Smart AI **Rating:** 5.0/5.0 stars **Reviewed by:** Zaneta . | Key account manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about Shippeo?** Support / Onboarding, AI / Intelligence. **What do you dislike about Shippeo?** for the moment not have any clue on this question **What problems is Shippeo solving and how is that benefiting you?** not had problems for few months **Official Response from Merve Namer:** > We appreciate your feedback on our support, onboarding, and AI. It's great to hear that you haven't faced any issues recently. Thank you for sharing your experience! ### 10. TMS Setup and Ongoing Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting | Enterprise (> 1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about Shippeo?** As a carrier connected via TMS, what I value most about Shippeo is the seamless automatic synchronization. Everything I manage in my TMS, orders and resources, flows directly into Shippeo without any manual re-entry. There’s no need for manual declaration, and a dedicated team takes care of the technical setup, providing ongoing support for me and my teams. **What do you dislike about Shippeo?** One drawback is the reliance on the shipper’s orders being live before I can begin testing the connection, since there’s no dedicated testing environment available. **What problems is Shippeo solving and how is that benefiting you?** Shippeo solves the lack of real-time visibility and heavy manual coordination by integrating my data, integrating my live tracking of my fleet and subcontractors, along with automated updates and ETA. It also simplifies subcontractor management and provides performance data I can share with customers. **Official Response from Merve Namer:** > Thank you for sharing your feedback about the reliance on live shipper's orders for testing. We appreciate your input and will take it into consideration as we continue to improve our services for our carrier partners. ### 11. Great performance **Rating:** 5.0/5.0 stars **Reviewed by:** David R. | EMEA Customer Operations Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** June 17, 2026 **What do you like best about Shippeo?** Integration and support from the team and Performance of the tool **What do you dislike about Shippeo?** I'm missing some alerts for certain carriers **What problems is Shippeo solving and how is that benefiting you?** Carrier performances and POD collections **Official Response from Merve Namer:** > We're thrilled to hear that you are benefiting from Shippeo's integration, support, and performance. Your feedback about missing alerts for certain carriers is valuable, and we will strive to improve in that area to better meet your needs. ### 12. Seamless Experience That Empowers Our Customer Delivery Team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Animation | Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2026 **What do you like best about Shippeo?** Support of customer delivery teams, seamless experience, helping me do my daily work **What do you dislike about Shippeo?** nothing. I have had a great experience working with Shippeo **What problems is Shippeo solving and how is that benefiting you?** Shippeo solves the lack of real-time visibility in supply chains. Companies often don't know where their shipments are, can't anticipate delays, and waste time on manual tracking. Shippeo fixes this by providing live ETA tracking across all transport modes, proactive alerts when disruptions happen, and consolidated data from all carriers in one place. The result: fewer surprises, faster reactions, and less time spent chasing status updates. **Official Response from Merve Namer:** > We're thrilled to hear that Shippeo has been able to provide you with a seamless experience and support for your customer delivery teams. Thank you for sharing your positive feedback! ### 13. Extremely Useful Dashboards and Seamless Integrations **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** June 17, 2026 **What do you like best about Shippeo?** I’ve had very positive experiences with Shippeo. I find the dashboards extremely useful, and they’ve improved transparency. The integrations also work seamlessly, which makes the overall experience even better. **What do you dislike about Shippeo?** I haven't found anything that I dislike about Shippeo. **What problems is Shippeo solving and how is that benefiting you?** The system integration provides real-time visibility and makes order tracking straightforward. **Official Response from Merve Namer:** > Thank you for your kind words! We're glad to hear that our dashboards and integrations have improved transparency and made the overall experience better for you. ### 14. Smooth Carrier Onboarding with Fast, Multilingual Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** June 22, 2026 **What do you like best about Shippeo?** The onboarding of the carriers was smooth, the team was quick to respond and always ready to help. Their ability to communicate in different languages made it even easier for both us and the carriers. The support team was also highly responsive and provided valuable assistance. **What do you dislike about Shippeo?** The onboarding automation center could be more exhaustive, but I understood that Shippeo is working on a new version that will make the oversight easier. **What problems is Shippeo solving and how is that benefiting you?** Providing an ETA for our warehouses improves efficiency and reduces overall waiting costs. **Official Response from Merve Namer:** > Thank you for your detailed feedback - we’re delighted onboarding was smooth and that our multilingual, responsive team made a difference. We appreciate your note about the onboarding automation center; our product team is actively working on the new version to improve oversight. If you have specific suggestions, please share them and we’ll pass them along. ### 15. Versatility and simple data visualization **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** June 30, 2026 **What do you like best about Shippeo?** The versatility of the tools, and the visualization and simplicity of the data **What do you dislike about Shippeo?** Unable to access the carrier reports. **What problems is Shippeo solving and how is that benefiting you?** Visibility issues and it does so by connecting directly with the carriers and their APIs to obtain shipment traceability. **Official Response from Merve Namer:** > We're glad to hear that you appreciate the versatility and simplicity of our tools. We understand the importance of accessing carrier reports and are constantly working to improve our platform to better meet the needs of our users. ### 16. Great overall experience with Shippeo **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2024 **What do you like best about Shippeo?** Simplicity of the product, good data quality and reactivity from the team **What do you dislike about Shippeo?** At this point no major issues but we are still at the beginning. **What problems is Shippeo solving and how is that benefiting you?** Ability to track our shipment. Tool to communicate orders with our carriers Performance and quality dashboard for our procurement teams ### 17. Fast, User-Friendly Shippeo with Great Support and Easy Integrations **Rating:** 5.0/5.0 stars **Reviewed by:** Hrastislav K. | Director assistant, Enterprise (> 1000 emp.) **Reviewed Date:** May 27, 2026 **What do you like best about Shippeo?** Shippeo is a fast, responsive, and user-friendly program. The support is great, and there are lots of AI innovations. Integrations are also quick and easy to set up. **What do you dislike about Shippeo?** Shippeo is great! i dont have dislikes at all! **What problems is Shippeo solving and how is that benefiting you?** Real time tracking **Official Response from Merve Namer:** > We're thrilled to hear that you find Shippeo fast, user-friendly, and with great support. Our team is dedicated to providing top-notch service and innovative solutions. Thank you for your positive feedback! ### 18. Shippeo Is Redefining the Modern Supply Chain **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2026 **What do you like best about Shippeo?** Shippeo is redefining the modern supply chain. **What do you dislike about Shippeo?** Nothing much to be disliked, the processes and speed of execution is impressive **What problems is Shippeo solving and how is that benefiting you?** Time management is a key issue here. The organization feels complex, especially when it comes to logistics, and the quality of customer service could be improved. **Official Response from Merve Namer:** > We're glad to hear that you find our processes and speed of execution impressive. Thank you for your feedback! ### 19. Effortless Load Tracking and Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Theodor P. **Reviewed Date:** December 29, 2025 **What do you like best about Shippeo?** I use Shippeo to track loads and provide visibility to our customers, which leads to fewer calls, less stressed employees, and happier customers. I like both the product and the team. The integrations with other vendors and systems are great, as Shippeo makes it easy to use with lots of systems already connected. The initial setup was straightforward and easy, and I'd rate it 10 out of 10. **What do you dislike about Shippeo?** Nothing **What problems is Shippeo solving and how is that benefiting you?** I use Shippeo to track loads and provide visibility to our customers, which leads to fewer calls, less stressed employees, and happier customers. ### 20. Effortless Transport Visibility, Reliable ETA Updates **Rating:** 5.0/5.0 stars **Reviewed by:** Magdalena B. | Sales and Transport Service Specialist **Reviewed Date:** December 11, 2025 **What do you like best about Shippeo?** I value Shippeo for how simple and reliable the visibility is. The platform provides accurate ETA updates and clear tracking information. It has an intuitive interface that makes it easy for both us and our clients. The initial setup was smooth, and I appreciated the helpful support that made the process easy to manage. **What do you dislike about Shippeo?** Sometimes certain shippments appear in the system with delay. **What problems is Shippeo solving and how is that benefiting you?** Shippeo provides full visibility of transports, which our client requires. It offers simple and reliable visibility with accurate ETA updates, clear tracking, and an intuitive interface, making it easy for us and our clients. ### 21. Easy to use and with accurate data **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Building Materials | Enterprise (> 1000 emp.) **Reviewed Date:** July 07, 2026 **What do you like best about Shippeo?** Easy to use and data accuracy for key users **What do you dislike about Shippeo?** Everything is fully okay, the Shippeo team is doing their best to keep the system aligned with business needs. **What problems is Shippeo solving and how is that benefiting you?** Visibility and communication improvement **Official Response from Merve Namer:** > It's great to hear that Shippeo is helping to improve visibility and communication for your business. We appreciate your feedback! ### 22. Seamlessly Tracks Subcontractors, Elevates Customer Satisfaction **Rating:** 5.0/5.0 stars **Reviewed by:** Popescu G. **Reviewed Date:** December 29, 2025 **What do you like best about Shippeo?** I like using Shippeo for tracking my subcontractors. I enjoy the visibility it provides and how it leads to better customer satisfaction and a great ETA. I also appreciate that it is an easy-to-use product with easy integrations with other software, and I can trust the data it provides. Customers are happy, contracts are renewed, and as a non-asset operation company, Shippeo is a must-have for us. **What do you dislike about Shippeo?** n.a **What problems is Shippeo solving and how is that benefiting you?** Shippeo provides visibility, improves customer satisfaction, and offers great ETA, making it essential for our non-asset operation company. ### 23. Shippeo enables a significant improvement in transparency and good decision-making foundations. **Rating:** 5.0/5.0 stars **Reviewed by:** Martin S. | Head of Logistics & Customer Service, Mid-Market (51-1000 emp.) **Reviewed Date:** August 31, 2025 **What do you like best about Shippeo?** Our experience was very positive – with improved transparency and measurable improvements in delivery reliability. The tool is easy to use, offers many features, and is used daily. The Shippeo team was very committed during the integration and implementation. You receive quick support when problems arise. **What do you dislike about Shippeo?** Not all carriers provide the technical equipment, but Shippeo is not responsible for that. **What problems is Shippeo solving and how is that benefiting you?** Without Shippeo, there is a lack of transparency in transport data, and one must rely on the data from receiving customers. With Shippeo, you have the real data at hand. This enables both transparency and a basis for discussion with customers, as well as better management of transport service providers. ### 24. User-Friendly Dashboards and Seamless Integrations **Rating:** 5.0/5.0 stars **Reviewed by:** Justyna M. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 31, 2025 **What do you like best about Shippeo?** The dashboards are user-friendly, and the integrations work seamlessly. Collaboration is well supported, and the support team responds quickly. **What do you dislike about Shippeo?** The quality of the data depends heavily on the information provided. When exporting data from Shippeo, the full VIN numbers of the cars are not included, which can be a significant limitation. **What problems is Shippeo solving and how is that benefiting you?** The Shippo support team has been very helpful with the onboarding process for couriers, which I really appreciate I am not very familiar with these technical issues. **Official Response from Merve Namer:** > We're glad to hear that you find our dashboards user-friendly and our integrations seamless. We understand the importance of collaboration and strive to provide quick support. ### 25. A Reliable Partner for Meeting Customers' Transport KPIs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** December 26, 2025 **What do you like best about Shippeo?** The most helpful aspect is the high accuracy of the predictive ETAs. Because the system provides real-time milestones and precise arrival times directly to our customer's plants, it has significantly reduced the number of 'status update' calls and emails our dispatchers receive. It creates a single source of truth that both we and the customer can trust. **What do you dislike about Shippeo?** The occasional delay in data synchronization between our TMS and the Shippeo portal is the least helpful aspect. **What problems is Shippeo solving and how is that benefiting you?** Disputes over on-time performance (how long a truck waited at the plant) are often based on manual logs, which can be inaccurate and lead to friction. Automated Geofencing captures exact arrival and departure timestamps, proving to be an excellent solution. ### 26. Shippeo takes transparency for shipment data to another level **Rating:** 5.0/5.0 stars **Reviewed by:** Susan L. | Customer Service Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** August 29, 2025 **What do you like best about Shippeo?** SHIPPEO has become a reliable part of our operations and helps us create transparency in our transport flows. The platform works very well, is clear, and easy to use; we use Shippeo every day. For questions, you can rely on very good support. The onboarding of new service providers is well supported by Shippeo. **What do you dislike about Shippeo?** All good, no problems, very satisfying **What problems is Shippeo solving and how is that benefiting you?** Shippeo eliminates the "Black Box" in the supply chain by providing real-time transparency across all modes of transport. This solves the problem of lack of visibility and inaccurate arrival times, which would otherwise lead to disruptions, costs, and customer dissatisfaction. ### 27. Black Box goodbye: Optimized delivery processes thanks to real-time data **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** August 29, 2025 **What do you like best about Shippeo?** Shippeo is now an integral part of our daily business and is regularly used by our teams. The integration was very well supported by Shippeo. Implementing new requirements is also straightforward. The platform consistently provides reliable information and helps us manage our transports efficiently. Customer support responds quickly and competently. **What do you dislike about Shippeo?** We are currently very satisfied with the product and the support. **What problems is Shippeo solving and how is that benefiting you?** With Shippeo, the supply chain becomes visible: The platform provides real-time information on all transport routes and solves the problem of lack of transparency and unreliable delivery times, thereby optimizing operational processes and increasing customer satisfaction. ### 28. Transparent measurement and comparability of delivery performance **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** August 31, 2025 **What do you like best about Shippeo?** The main advantages are the measurability and comparability of delivery performance across carriers and routes, higher customer satisfaction through improved reliability, and the quick response times of SHIPPEO support. GUI easy to use. Implementation quite simple. Integrates well into existing environments. Daily use! **What do you dislike about Shippeo?** The reliability of individual data points partially depends on the systems of the carriers. **What problems is Shippeo solving and how is that benefiting you?** SHIPPEO provides real-time transparency across all modes of transport and helps us optimize LTL and FTL transports in the German grocery retail sector. The platform delivers transparent, data-driven insights, simplifies processes, improves delivery reliability, and enhances OTIF performance. ### 29. Reliable Visibility Platform with GPS Tracking, Milestone Events, and Predictive ETAs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** September 22, 2025 **What do you like best about Shippeo?** The most helpful aspect of Shippeo is its real-time GPS tracking and milestone updates, which make it easy to meet customer requirements. Additionally, the platform provides visibility not only over my own fleet but also over subcontractors, helping ensure consistent performance for customer. **What do you dislike about Shippeo?** The only downside I see of Shippeo is the long waiting time required for integration between GPS system and the platform. **What problems is Shippeo solving and how is that benefiting you?** Shippeo helps me maintain full control over all shipments by providing real-time visibility of my fleet and subcontractors, allowing me to efficiently meet my customers’ requirements ### 30. Great engagement and dedication for RTTV **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** July 31, 2025 **What do you like best about Shippeo?** The team has done an amazing job recently, onboarding our suppliers to the platform and driving excellence and momentum to the project. Implementation and Customer Support are world-class. **What do you dislike about Shippeo?** The more features the better, and Shippeo already has a strong roadmap to deliver enhanced capabilities and value to our business. **What problems is Shippeo solving and how is that benefiting you?** Providing the business with real-time supply chain visibility, which allow decisions in real-time and help the wider business be responsive and agile. ### 31. Simplifies visibility and Strengthens Trust with customers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** September 22, 2025 **What do you like best about Shippeo?** The platform’s real-time milestone updates and ETA notifications reduce manual calls and exception handling, freeing my operations team to focus on execution. **What do you dislike about Shippeo?** As a carrier, Shippeo mainly serves my customers’ needs rather than my own, so the direct benefits for my operations are limited. Integrations with telematics can take time to set up, and when different shippers use multiple visibility tools, it can create extra administrative work. **What problems is Shippeo solving and how is that benefiting you?** Shippeo helps me meet my customers requirements by providing GPS-based tracking and standardized event updates. ### 32. Great results with Shippeo **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2025 **What do you like best about Shippeo?** Our partnership with Shippeo has been exceptional, delivering tangible results across multiple fronts. The platform has significantly enhanced our supply chain visibility. The intuitive interface requires minimal training, and our team has seamlessly incorporated it into their daily operations. **What do you dislike about Shippeo?** can't complain for the moment, need more time on the product **What problems is Shippeo solving and how is that benefiting you?** improvement in delivery reliability ### 33. Shippeo - the help for supply chain visibility **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2025 **What do you like best about Shippeo?** The team is very helpful indeed, but the tool helps us achieve the customer satisfaction at the maximum. We are very excited about eCMR solution. **What do you dislike about Shippeo?** nothing for now. Platform and mobile app works very good. **What problems is Shippeo solving and how is that benefiting you?** Visibility over our loads and customer satisfaction. ### 34. Real Time Tracking done easy **Rating:** 5.0/5.0 stars **Reviewed by:** Katažyna K. | IT Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2025 **What do you like best about Shippeo?** Innovative solutions, proactive thinking, possibility to offer and deploy new ideas and create value together. **What do you dislike about Shippeo?** Manual carrier onboarding (automated onboarding project launched already) **What problems is Shippeo solving and how is that benefiting you?** 1. You can see trucks in real time 2. You dont need to call drivers 3. You can plan delivery time 4. You can act proactively if something is happening ### 35. Shippeo - the partner of visibility **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Furniture | Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2025 **What do you like best about Shippeo?** We can track our furniture and our products via Shippeo using all the carriers. It's one platform for all. **What do you dislike about Shippeo?** Nothing for now, implementation phase is going well. **What problems is Shippeo solving and how is that benefiting you?** Visibility for loads, better customer satisfaction, very acurate ETA. ### 36. Very good tool, and a great support behind it **Rating:** 5.0/5.0 stars **Reviewed by:** Fabrice E. | General Manager, Enterprise (> 1000 emp.) **Reviewed Date:** January 24, 2025 **What do you like best about Shippeo?** Shippeo offers good tracability of transports, is easy to link to other systems and user friendly. The support team is reactive and competent so that the implementation is easy and the follow up not a an issue. **What do you dislike about Shippeo?** Would be great if more industrial customers would use this tool **What problems is Shippeo solving and how is that benefiting you?** Manual tracability and status setting is done automatically ### 37. Reliable and User-Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2025 **What do you like best about Shippeo?** Shippeo is easy to use and a reliable tool. I always receive precise and quick responses when I contact support. **What do you dislike about Shippeo?** I haven’t encountered any major issues; however, the initial platform training could be improved. **What problems is Shippeo solving and how is that benefiting you?** Shippeo allows me to track my trucks and delegate my fleet to various customers. ### 38. Very usefull to manage a variety of GPS providers all in one Portal **Rating:** 4.0/5.0 stars **Reviewed by:** Fabio C. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2025 **What do you like best about Shippeo?** The customer support is GREAT. Many thanks especially to Matteo Esposito, always professional and easy to contact. He really made a difference. **What do you dislike about Shippeo?** there is no way to be alerted when a truck reaches a geofenced location. This is totally something to upgrade. **What problems is Shippeo solving and how is that benefiting you?** by merging in one gps portal more than 15 gps providers. ### 39. Effective tool and platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2025 **What do you like best about Shippeo?** The efficiency of the teams and the user-friendliness of the Shippeo platform make the complex world of transport easier to navigate **What do you dislike about Shippeo?** At this stage, I haven’t identified any negative aspects or downsides. Great support team **What problems is Shippeo solving and how is that benefiting you?** Shippeo helps clarify transport flows and makes route tracking easier ### 40. Shippeo tracking and performance analysis **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2024 **What do you like best about Shippeo?** - The tracking of vehicles through both road and satellite maps; - Allow our plant logistics to understand when the vehicle is expected to arrive for loading; - Allow our Customer Service and client to have real-time visibility of where the product is and if it meets the ETA; - The Smart Tracking Analyzer tool is well-made and very useful for identifying the causes that have affected the performance of the carriers; - Shippeo support is quick in responding; **What do you dislike about Shippeo?** - The Mobile App must be improved and simplified as much as possible to allow drivers easy use; - trips on the Mobile App must automatically arrive on the drivers' smartphones and iPhones, minimizing their manual intervention; - although Shippeo support is ready with responses, it has not always been timely in resolving the issues raised; for example, identifying the cause of missing tracking for specific license plates of a particular telematics provider. **What problems is Shippeo solving and how is that benefiting you?** Improvement in the interface between our Sap and Tesi Square systems and Shippeo for the transmission of orders to be tracked. ### 41. Customer and carrier Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2025 **What do you like best about Shippeo?** They stand out for its efficiency, responsiveness, and commitment to enhancing the user experience. **What do you dislike about Shippeo?** Users tend to find some features complex and manual **What problems is Shippeo solving and how is that benefiting you?** Real-Time Visibility Across All Transport Modes ### 42. Great user experience **Rating:** 5.0/5.0 stars **Reviewed by:** Marion L. | Slaes manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2024 **What do you like best about Shippeo?** Ease of use Integrations Financial visibility **What do you dislike about Shippeo?** nothing to mention, the product is really top. **What problems is Shippeo solving and how is that benefiting you?** Shippeo has helped me very well to meet the needs of my business. I have a better vision of transport management and I really appreciate the support I received in my own language. ### 43. Great logistic platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2024 **What do you like best about Shippeo?** Our experience with Shippeo is very positive. Their software has greatly improved the way we manage our supply chain. The real-time visibility it provides across all modes of transport has given us unprecedented control and insight into our operations, allowing us to anticipate potential delays, and make data-driven decisions that increased our efficiency. Moreover, their dashboard is very intuitive and made it easy for everybody in the team to analyze trends and adjust strategies. **What do you dislike about Shippeo?** For now we are very satisfied with the software and service provided. **What problems is Shippeo solving and how is that benefiting you?** Track our merch in real time and allows us to take action with a certain anticipation on eventual delays or unforeseen event ### 44. Great shipping experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2024 **What do you like best about Shippeo?** Shippeo has significantly improved our logistics operations by providing exceptional real-time visibility across our supply chain. The platform is user-friendly, offering intuitive dashboards and proactive alerts that help us address potential delays instantly. We’ve also benefited from the data-driven insights that allow us to optimize routes and enhance efficiency. The customer support is top-notch, ensuring a smooth integration. Overall, Shippeo has made our supply chain more efficient and reliable, and I highly recommend it to any business looking to streamline their logistics. **What do you dislike about Shippeo?** it would be good to have more languages supported **What problems is Shippeo solving and how is that benefiting you?** Shippeo solves visibility and communication issues in our supply chain by providing real-time tracking and updates. This transparency allows us to quickly address delays, streamline operations, and improve customer satisfaction, saving both time and costs. ### 45. Streamlined Subcontractor Onboarding with Shippeo **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2025 **What do you like best about Shippeo?** Instant, Centralized Tracking of All Fleet **What do you dislike about Shippeo?** it would be a major advantage for all end customers to leverage Shippeo **What problems is Shippeo solving and how is that benefiting you?** Real-time customer order tracking ### 46. Quite simple and intuitive to use **Rating:** 4.5/5.0 stars **Reviewed by:** Vincent L. | Gérant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2024 **What do you like best about Shippeo?** Shippeo is easy to use and quite intuitive **What do you dislike about Shippeo?** There are many submenus in the Orders and Tours menus. **What problems is Shippeo solving and how is that benefiting you?** real-time tracking of supply for our client ### 47. Visibility for all transport modes in one platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** April 19, 2023 **What do you like best about Shippeo?** Shippeo is helping us give our customers real time information about shippments on road , rail and ocean. **What do you dislike about Shippeo?** at this moment we do not have something to dislike. **What problems is Shippeo solving and how is that benefiting you?** Shippeo is helping us achieve customer satisfaction as well as improves our daily operational life by saving us time calling third parties during transportation. ### 48. The support from the entire Shippeo team is a game changer **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Chemicals | Enterprise (> 1000 emp.) **Reviewed Date:** March 29, 2024 **What do you like best about Shippeo?** The support from the entire Shippeo team, from the top of the organization to the bottom Operation team has really helped us during the Implementation of our global platform roll-out. Furthermore Shippeo has a very basic and standard API that is easy to implement. Having all modalities and all transporters on the same platform helps our users not having to switch to different websites to gather their information. **What do you dislike about Shippeo?** Shippeo is working on enhancing the userfriendliness of their platform. Currently the user experience can be enhanced by creating a dashboard functions that give our users a better overview when using the platform. A BETA version is being developed and used to improve the ease of using the platform and increasing the user experience. **What problems is Shippeo solving and how is that benefiting you?** Having quicker and more up to date information on the arrival times at internal or customer locations will improve our reliability. Being able to share that information with our customers quicker will help improve the customer satisfaction on their delivery performance. And we also expect to make our operational workload more efficient by spending less time in email or telephone conversations with customers and carriers. ### 49. Using SHIPPEO to satisfy our customers **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2024 **What do you like best about Shippeo?** We use SHIPPEO on behalf of our clients. The interesting point of the solution lies in the ease of interfacing between our internal tool and this solution to satisfy our common clients. **What do you dislike about Shippeo?** Shippeo must upgrade in combined rail/road transport to meet the requests of our common clients. **What problems is Shippeo solving and how is that benefiting you?** Geolocation in a rail/road context is a challenge that we have met for our clients. By interfacing our geolocation solution with Shippeo, we have been able to meet the traceability needs of our common clients. ### 50. Very supportive team of Shippeo, highly satisfied **Rating:** 5.0/5.0 stars **Reviewed by:** Carmen S. | Head of Business Development, Enterprise (> 1000 emp.) **Reviewed Date:** September 24, 2024 **What do you like best about Shippeo?** User friendly tool, possibility to customize the layout and continuous support of Shippeo team. Ease of integration and implementation! **What do you dislike about Shippeo?** Nothing to complain, perfect service!!!! **What problems is Shippeo solving and how is that benefiting you?** Shippeo acts as an interface between us and our final customers, helping us to provide them 100% real-time visibility to all shipments we perform for our customers ## Shippeo Discussions - [What is your experience with Shippeo for real-time transportation visibility, and how has it impacted your supply chain operations?](https://www.g2.com/discussions/what-is-your-experience-with-shippeo-for-real-time-transportation-visibility-and-how-has-it-impacted-your-supply-chain-operations) - [What is Shippeo used for?](https://www.g2.com/discussions/what-is-shippeo-used-for) - [View Shippeo pricing details and edition comparison](https://www.g2.com/products/shippeo/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-22+05%3A58%3A46+-0500&secure%5Bsession_id%5D=9c7c6773-037b-4650-9661-71b6f5128ac6&secure%5Btoken%5D=62f45bbdca3d37e1c14665aa175b88a271d2d8e2805cd21218b4fc7981de6d08&format=llm_user) ## Shippeo Integrations - [4flow vista](https://www.g2.com/products/4flow-vista/reviews) - [Alpega TMS](https://www.g2.com/products/alpega-tms/reviews) - [Microsoft SQL Server](https://www.g2.com/products/microsoft-sql-server/reviews) - [Oracle Database](https://www.g2.com/products/oracle-database/reviews) - [project44](https://www.g2.com/products/project44/reviews) - [SAP ECC](https://www.g2.com/products/sap-ecc/reviews) - [SAP Fiori](https://www.g2.com/products/sap-fiori/reviews) - [Transporeon](https://www.g2.com/products/transporeon/reviews) ## Shippeo Features **Visibility** - Compliance - Search - Temperature Alerts - Shipment Tracking - Order-Level Visibility - ETA - Geofencing **Agentic AI - SAP Store** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Delivery** - Flows - Alerts - Modes **Workflow Automation** - Rating - Invoice Management - Digital Document Reconciliation **Network Management** - Geographic Optionality - Automated Onboarding **Performance** - Financial Analytics - KPIs **Platform** - Data quality - Languages - Configurable Notifications ## Top Shippeo Alternatives - [project44](https://www.g2.com/products/project44/reviews) - 4.7/5.0 (707 reviews) - [FourKites](https://www.g2.com/products/fourkites/reviews) - 4.5/5.0 (264 reviews) - [Descartes MacroPoint](https://www.g2.com/products/descartes-macropoint/reviews) - 4.7/5.0 (867 reviews)