---
title: Shippeo Reviews
meta_title: 'Shippeo Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 167 reviews by the users' company size, role or industry
  to find out how Shippeo works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 167
  scale: '5'
date_modified: '2026-07-21'
parent_category:
  name: Supply Chain Management
  url: https://www.g2.com/categories/supply-chain-management
---

# Shippeo Reviews
**Vendor:** Shippeo  
**Category:** [Supply Chain Visibility Software](https://www.g2.com/categories/supply-chain-visibility)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 167
## About Shippeo
Shippeo is the global leader in real-time transportation visibility, trusted by supply chain teams at Renault, Carrefour, Coca-Cola HBC, TotalEnergies, Fujifilm, Yamaha, Geodis, and more to deliver the data quality and ETA accuracy their operations depend on. Shippeo helps your teams: - Monitor every shipment in real time across road, rail, sea, and air - with accurate milestones, predictive ETAs, and proactive exception alerts - Move beyond tracking to automated, coordinated supply chain execution with AI-powered workflows - Manage detention &amp; demurrage, time slot management, and event-driven automation across your TMS, ERP, WMS, and partner systems - Ensure trusted data from day one - Visibility Engineers handle carrier onboarding, integration complexity, and adoption at scale Trusted by leaders in manufacturing, automotive, retail, FMCG, life sciences, and 3PL - with 100M+ shipments tracked annually across 150 countries and 228K+ connected carriers. Named a Leader in the 2025 Gartner Magic Quadrant for Real-Time Transportation Visibility with a 98% Peer Insights Recommendation Rate. Backed by the industry&#39;s only contractual Triple SLA on carrier onboarding, data completeness, and ETA accuracy. Pricing: Shippeo offers tailored packages based on transport modes, shipment volumes, and integration needs. Speak to our team to find the right fit. ISO/IEC 27001 &amp; TISAX certified.



## Shippeo Pros & Cons
**What users like:**

- Users find Shippeo&#39;s **ease of use** exceptional, enhancing visibility and enabling seamless integrations for better tracking. (6 reviews)
- Users praise the **high accuracy of predictive ETAs** , significantly enhancing communication and trust with customers. (6 reviews)
- Users value the **tracking ease** of Shippeo, enjoying reliable visibility and accurate ETA updates for better customer satisfaction. (6 reviews)
- Users highlight the **impact on customer satisfaction** with Shippeo, promoting trust and positive experiences for clients. (5 reviews)
- Users value Shippeo for its **exceptional visibility** , leading to improved customer satisfaction and reliable tracking information. (5 reviews)
- GPS Tracking (4 reviews)
- Users appreciate the **seamless integrations** of Shippeo, enhancing collaboration and overall efficiency in logistics operations. (4 reviews)
- Tracking (4 reviews)
- User Interface (4 reviews)
- Users appreciate the **responsive and professional customer support** of Shippeo, making integration and follow-up seamless. (3 reviews)

**What users dislike:**

- Users experience **time delays** in data synchronization and shipment updates, which hampers efficiency and visibility. (2 reviews)
- Users face challenges with **manual carrier onboarding** , although an automated solution is currently being developed. (1 reviews)
- Users often struggle with the **complex hierarchy** of Shippeo, finding certain features difficult and manual to use. (1 reviews)
- Users find some features **complex and manual** , which can hinder usability and efficiency of Shippeo. (1 reviews)
- Users experience **data management issues** as incomplete vehicle information hampers exports and limits usability. (1 reviews)
- Users experience **long integration wait times** between GPS systems and Shippeo, complicating the setup process. (1 reviews)
- Linking Issues (1 reviews)
- Missing Features (1 reviews)
- Slow Implementation (1 reviews)
- Update Issues (1 reviews)

## Shippeo Reviews
  ### 1. Operation of a track & trace tool perfectly meeting the requirements

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** March 29, 2024

**What do you like best about Shippeo?**

Shippeo is an application that is very easy to get started with. The company listens to its clients and is always open to continuous improvement. I appreciate the mindset and find that it aligns with our way of working.

Also, our client manager and support are very responsive.

Finally, the application is up-to-date from a technical standpoint (provision of APIs, etc.)

**What do you dislike about Shippeo?**

Sometimes the response times of certain teams can be long

Rigidity regarding certain settings that do not allow for simple modifications by the client (mapping, for example)

**What problems is Shippeo solving and how is that benefiting you?**

Shippeo allows us to have visibility on the progress of the transport orders generated by our TMS.

It also allows us to monitor the quality of service and quickly detect malfunctions with our carriers.

  ### 2. Great relationship with Carriers

**Rating:** 5.0/5.0 stars

**Reviewed by:** Thibaut M. | Chef de Projet EDI, Enterprise (> 1000 emp.)

**Reviewed Date:** June 20, 2024

**What do you like best about Shippeo?**

Working as a Carrier, it's the only Visibility Network that build a specific relationship with us through a Carrier Success Manager, instead of using a level 1 support team like others. 

This means we have a unique point of entry for any incident happening, and a very quick integration with customers.

**What do you dislike about Shippeo?**

Website could use some refreshing/customization, but it's on the roadmap I've heard.

**What problems is Shippeo solving and how is that benefiting you?**

Shippeo allows for our customer to :
 - Get visibility on transport they gave us, either through GPS or EDI events
 - In some case, use Shippeo as EDI platform

  ### 3. Best partner for supply chain visibility

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 04, 2024

**What do you like best about Shippeo?**

Shippeo platform is very intuitive and provides many valuable insights focused on optimizing supply chain operations.

**What do you dislike about Shippeo?**

Nothing to add here for the moment, so far very satisfied with the quality of service provided by Shippeo team.

**What problems is Shippeo solving and how is that benefiting you?**

Shippeo helps us and our partners to have full visibility of transports which in the end make us save both time and money.

  ### 4. Torello -Shippeo

**Rating:** 5.0/5.0 stars

**Reviewed by:** Daniele D. | GPS Specialist - IT, Enterprise (> 1000 emp.)

**Reviewed Date:** September 07, 2022

**What do you like best about Shippeo?**

The advantages of using Shippeo are as follows:

Real-time traceability
ETA (calculated to perfection)
Ease of use
Integration with external providers Easy and fast

**What do you dislike about Shippeo?**

improve the geofence target area, the targets created on the platform do not always match the actual loads/unloads, there is a deviation of a few kilometers that does not allow the automatic closure of the routes

**What problems is Shippeo solving and how is that benefiting you?**

problems are generally resolved within the day, which allows for uniform and constant tracking of loads and unloads, the IT area works very well

  ### 5. My good experience with Shippeo

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Supermarkets | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 31, 2024

**What do you like best about Shippeo?**

Provides true insights into how to make a company operate more efficiently. Customers like the product and are volunteering to exchange about it.

**What do you dislike about Shippeo?**

The solution would benefit from a bigger exposure. Shippeo is known to a relatively small circle within an company and I believe the data the tool collects and exposes would benefit other areas in a company (beyond just transport management)

**What problems is Shippeo solving and how is that benefiting you?**

Make transport more efficient and less impactful for the environment

  ### 6. Real time visibility magic

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aurimas K. | Head Of Logistics, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 12, 2022

**What do you like best about Shippeo?**

Shippeo helps us to:
1. Get more accurate information about truck positions
2. Get data faster than via driver or managers
3. Get insights and make improvements
4. Have support on any questions

**What do you dislike about Shippeo?**

Manual GPS onboardings, not automated yet.

**What problems is Shippeo solving and how is that benefiting you?**

1. Efficiency of data collection, processing, transmission further to the interested parties.
2. Fulfillment of the customers requirements to have real time visibility data about their cargos.
3.  Data transfer via API from Shippeo platform to our TMS.

  ### 7. Great people with amazing ideas

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 02, 2024

**What do you like best about Shippeo?**

The future of the supply chain. Professional, innovative and customer centric teams

**What do you dislike about Shippeo?**

Nothing negative to say about Shippeo. Keep it up 👍

**What problems is Shippeo solving and how is that benefiting you?**

Evaluated the supply chain visibility platform's performances at monitoring logistic lines. Perfectly versatile software that could adapt to a wide variety of use cases

  ### 8. Great tool!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michel D. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 29, 2024

**What do you like best about Shippeo?**

It's very convienent for all parties involved to see the status of their shipments.

**What do you dislike about Shippeo?**

It would be nice if the mobile was improved. But I've heard that improvements are on their way.

**What problems is Shippeo solving and how is that benefiting you?**

It solves that we have more visibilty in the shipments of our partners. It also holds the POD in the same overview which is great for back tracking.

  ### 9. Efficient and intuitive solution for shipment tracking

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.)

**Reviewed Date:** March 25, 2024

**What do you like best about Shippeo?**

Shippeo is an intuitive solution to use. The information is easily available on the portal as well as in our TMS. The deployment of the solution went well with the support of the Shippeo teams.

**What do you dislike about Shippeo?**

Shippeo is a very comprehensive solution, some features were not suitable for us. It was necessary to take the time to clearly define our needs to avoid getting lost in the various functionalities at the beginning.

**What problems is Shippeo solving and how is that benefiting you?**

We did not have access to real-time information on our shipments. Either we retrieved the information from our sites or we had to call our partners to get the info. The implementation of Shippeo as an external third party allowed us to easily retrieve this information, and in real-time. This enabled us to be proactive in resolving incidents.

  ### 10. Amazing experience and great customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 25, 2024

**What do you like best about Shippeo?**

Efficient processes that help us to reduce cost

**What do you dislike about Shippeo?**

All good, cannot notice anything negative

**What problems is Shippeo solving and how is that benefiting you?**

Shippeo enhances supply chain visibility by offering real-time tracking, predictive insights, and a unified view of all supply chain activities, which helps in optimizing operations, managing exceptions, and improving overall efficiency.

  ### 11. Smart Application, simple Implementation and productive Outcome

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 15, 2024

**What do you like best about Shippeo?**

It is a very simple Tool, with an easy Implementation Process and Low-Cost Impact providing very good Results

**What do you dislike about Shippeo?**

Out of our positive Experience up to now, there is nothing negative to be raised about this Tool

**What problems is Shippeo solving and how is that benefiting you?**

It provides us a smart Visibility on the highst possible Detail Level

  ### 12. Great application for my job.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tim L. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 05, 2024

**What do you like best about Shippeo?**

It gives me a complete overview and lowers manual work.

**What do you dislike about Shippeo?**

non to comment at the moment of writing this review.

**What problems is Shippeo solving and how is that benefiting you?**

Less manual work and more visibility.

  ### 13. Outstanding Support and Expertise from the Shippeo Team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 13, 2024

**What do you like best about Shippeo?**

The tool is easy to use and facilitates our daily operations immensely. Especially the communication with our carriers is much smoother than before.

**What do you dislike about Shippeo?**

The rollout of the Shippeo solution took a bit longer than expected, as carriers were initially reluctant to work with the platform. However, this issue was quickly resolved with the help of the Shippeo team.

**What problems is Shippeo solving and how is that benefiting you?**

The Shippeo platform helps us in getting a consolidated overview of all our shipments and their ETAs. This facilitates communication with our clients.

  ### 14. A Multimodal Visibility Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Calin D. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 27, 2024

**What do you like best about Shippeo?**

Very good experience in monitoring and analyzing the performance of the carriers, good support, and a great diversity of systems to which the platform can connect.
Platform stability.
Geofencing system.

**What do you dislike about Shippeo?**

Some regions are not covered.
Weak phone tracking app with no iOS support.
Price.

**What problems is Shippeo solving and how is that benefiting you?**

Shippeo solved the the fragmentation of the supply chain systems which required multiple integrations and interfaces with various TMSs, the lack of visibility, and the inability to anticipate and manage delays affecting customers' satisfaction and loyalty.

  ### 15. Shippeo - A greatpartner for Supply Chain Visibility

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Chemicals | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 10, 2024

**What do you like best about Shippeo?**

Shippeo is a must have visibility tool in order to optimize your supply chain. The ETA is the best on the market and it is overall great to see all shipments in only 1 platform

**What do you dislike about Shippeo?**

nothing- at the moment we use all the features with pleasure

**What problems is Shippeo solving and how is that benefiting you?**

Shippeo saves us time and costs - it is the best investment done

  ### 16. Shippeo is a good platform for both consignee and consignor.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sander o. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 15, 2024

**What do you like best about Shippeo?**

I like that we have more control and visibility on our shipments which help us in giving better customer service.

**What do you dislike about Shippeo?**

I do think the loading times on the platform take a bit long.

**What problems is Shippeo solving and how is that benefiting you?**

Shippeo is helping us in visibility, data reports and providing better customer service.

  ### 17. Modern and efficient real-time visibility platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Paper & Forest Products | Enterprise (> 1000 emp.)

**Reviewed Date:** June 13, 2022

**What do you like best about Shippeo?**

Clear view of position and event history.
Continuous product development.
Good support and advice.

**What do you dislike about Shippeo?**

The platform is still being developed and improved. New, useful features are introduced constantly.

**What problems is Shippeo solving and how is that benefiting you?**

Monitoring all deliveries in a complex logistic network.

  ### 18. Shippeo keeps me in control

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 05, 2024

**What do you like best about Shippeo?**

I like that I can provide my customers with more information.

**What do you dislike about Shippeo?**

It's not realtime unless you use geofence but not all carriers use that.

**What problems is Shippeo solving and how is that benefiting you?**

By giving me more information I can help my customers better.

  ### 19. Nice application

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 05, 2024

**What do you like best about Shippeo?**

It was easy to link to our internal applications.

**What do you dislike about Shippeo?**

I don't do day to day work with Shippeo, I've helped setting it up.

**What problems is Shippeo solving and how is that benefiting you?**

Less manual work for our teams. More information on our shipments.

  ### 20. A good application for visibility

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chantal T. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 09, 2024

**What do you like best about Shippeo?**

I like that our business has more correct data that we can use in further processes

**What do you dislike about Shippeo?**

I would like to see that the application has faster loading times.

**What problems is Shippeo solving and how is that benefiting you?**

Visibility

  ### 21. The application works as it should

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ender P. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 09, 2024

**What do you like best about Shippeo?**

I like that we have better feedback from relations on their shipments

**What do you dislike about Shippeo?**

I don't work enough with the tool to name a specific dislike.

**What problems is Shippeo solving and how is that benefiting you?**

Visibility

  ### 22. A comprehensive tool always evolving

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.)

**Reviewed Date:** March 29, 2024

**What do you like best about Shippeo?**

The simplicity of the tool, the ease of use.

**What do you dislike about Shippeo?**

The bulk settings of store portals

**What problems is Shippeo solving and how is that benefiting you?**

Real-time tracking of our deliveries, visibility shared with all our customers

  ### 23. Shippeo works well

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mark V. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 08, 2024

**What do you like best about Shippeo?**

I like that our company can track shipments better.

**What do you dislike about Shippeo?**

I would like to see more companies using shippeo.

**What problems is Shippeo solving and how is that benefiting you?**

Visibility.

  ### 24. Great visibility  tool with supporting teams

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 17, 2024

**What do you like best about Shippeo?**

Predictive analystics, quality of the ETA, dashboard/KPI available
Easy implementation and integration
The reactivtity of the carrier onboarding team

**What do you dislike about Shippeo?**

lot of change management/training necessary internally

**What problems is Shippeo solving and how is that benefiting you?**

Real time visibility for reliable ETA and actionable  insights

  ### 25. Very good solution, supported by a responsive team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Hardware | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 31, 2024

**What do you like best about Shippeo?**

The responsiveness of the teams and their support in the context of the solution deployment. The quality of the predictions

**What do you dislike about Shippeo?**

A complex platform at first glance that requires taking the time to get guidance to properly grasp the various features.

**What problems is Shippeo solving and how is that benefiting you?**

Shippeo allowed us to access data on the execution of our transport operations that were previously unavailable to our teams until now. We were able to identify and correct certain aspects of our processes that were not or were too little effective.

  ### 26. Transport IT Tools Manager

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.)

**Reviewed Date:** September 07, 2021

**What do you like best about Shippeo?**

Simple and intuitive search filters
KPIs available to track our performance level by client

**What do you dislike about Shippeo?**

Real-time mapping with the geolocation of our vehicles which duplicates our existing operational tools (telematics)

**What problems is Shippeo solving and how is that benefiting you?**

Anticipation of potential delays allowing for the proactive finding of alternative solutions

  ### 27. Satisfied

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** March 25, 2024

**What do you like best about Shippeo?**

Portal ergonomics
Support and responsiveness of our "Customer Success Manager"

**What do you dislike about Shippeo?**

Response time too long regarding carrier issues

**What problems is Shippeo solving and how is that benefiting you?**

.

  ### 28. Very good support to use the platform and meet client need

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 24, 2023

**What do you like best about Shippeo?**

The contact person supported me in connecting and porviding transport visibility to my client

**What do you dislike about Shippeo?**

There is nothing I dislike about Shippeo

**What problems is Shippeo solving and how is that benefiting you?**

It is allowing me to meet my client requirements by providing them with the transport visibility they need

  ### 29. SHIPPEO FUNCTIONALITIES

**Rating:** 4.0/5.0 stars

**Reviewed by:** Eva B. | Enterprise (> 1000 emp.)

**Reviewed Date:** July 04, 2023

**What do you like best about Shippeo?**

Analysis tool very clear. Useful tool to provide real time feedback to customers

**What do you dislike about Shippeo?**

not possible to overwrite some information from database (sometimes we need to manage some exceptions as Geocodes, time windows)

**What problems is Shippeo solving and how is that benefiting you?**

real time visibility

  ### 30. RTTVP with SHIPPEO - CCHBC BG has been working with SHIPPEO for 2 years now.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Todor N. | Primary Distribution Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** November 02, 2022

**What do you like best about Shippeo?**

1.	SHIPPEO has developed an extremely well-functioning and structured online platform, which contains all the necessary information for the business and is extremely easily accessible and understandable;
2.	They provide shippers and 3PLs with a tool enabling them to centralize in real-time all traceability information from their transport and logistics partners (vehicle positions, loading and delivery confirmations, proof of delivery feedback). They use this information to calculate estimated arrival times (ETA) and send notifications to all parties involved in a transport order (warehouse, transport team, end customers, etc.) for greater customer satisfaction and smooth execution of transport operations;
3.	SHIPPEO has competent employees ready to assist adequately and quickly, with a view to resolving any problem as quickly as possible. They are accessible, communicative and responsive;

**What do you dislike about Shippeo?**

I can't think of anything like that at the moment.

**What problems is Shippeo solving and how is that benefiting you?**

They provide shippers and 3PLs with a tool enabling them to centralize in real time all traceability information from their transport and logistics partners (vehicle positions, loading and delivery confirmations, proof of delivery feedback). They use this information to calculate estimated arrival times (ETA) and send notifications to all parties involved in a transport order (warehouse, transport team, end customers, etc.) for greater customer satisfaction and smooth execution of transport operations;

  ### 31. Shippeo - the platform who cares about carrier relationships!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aninoiu A. | Executive Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 20, 2023

**What do you like best about Shippeo?**

We like the product itself, it has many options for visibility for multimodal transportation. The mobile application is really an asset to have as an organisation especially when you work with other companies. Shippeo is constantly supporting us on each new customer onboarding.

**What do you dislike about Shippeo?**

nothing to dislike for now, everything looks good.

**What problems is Shippeo solving and how is that benefiting you?**

Shippeo is always present in supporting us making our customers happy. The Shippeo account managers even came to visit us to be able to make our end customers satisfied. Very dedicated onboarding team who helps us decrease operational manual tasks.

  ### 32. Shippeo review from FM Logistic

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ionut-Corneliu M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 21, 2023

**What do you like best about Shippeo?**

Easy UI, helpful staff, and clear view of what the application will do in the future.

**What do you dislike about Shippeo?**

Hard o connect carriers sometimes with the CSV file. This is more a technical detail on the part of the carrier, rather than the way that FM is interacting with Shippeo

**What problems is Shippeo solving and how is that benefiting you?**

Shippeo is covering the need of visibility of the transports of any logistic provider, not only FM. This is beneficial to calculate actual time of departure and in the same time ETA for our trips

  ### 33. Very helpful

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alexandru V. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 20, 2023

**What do you like best about Shippeo?**

I think that the best thing about Shippeo is the operating system.

**What do you dislike about Shippeo?**

It is a little bit hard to use for someone without experience in tehnology or english.

**What problems is Shippeo solving and how is that benefiting you?**

Shippeo helps us trace the trucks and have a clear visibility on the deliveries.

  ### 34. Great assistance in mother language

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 24, 2023

**What do you like best about Shippeo?**

First of all, customer support in a variety of languages. As someone working in an international agency, found it extremely helpful -- Shippeo specialists could provide assistance in a language comfortable to me. Also, timely responses and resolvance of issues -- appreciated a lot.
Overall, enjoyed my experience with Shippeo, appreciated the transparency and opportunities they offered.

**What do you dislike about Shippeo?**

Overall, my experience was great. Some of the work processes were a bit difficult to comprehend as a user outside the company, but it didn't really affect the work relationship

**What problems is Shippeo solving and how is that benefiting you?**

Implementing the data provided by Shippeo to optimize our clients' business processes. Very sustainable supply chain, transparent and efficient in the current realities of the market

  ### 35. Shippeo is giving the company the RTTV that we've been looking for!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 04, 2023

**What do you like best about Shippeo?**

The easiest interface between our TMS and Shippeo - the excellent ETA Shippeo is helping us with and the customer satisfaction that we are able to provide!

**What do you dislike about Shippeo?**

all is great, the teams are well prepared and very helpful team

**What problems is Shippeo solving and how is that benefiting you?**

Visibility of our assets, our partners and like mentioned, our customers are simply happier with the results

  ### 36. Excellent service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 10, 2023

**What do you like best about Shippeo?**

Delivery costs have decreased, it's easy to track every stage of the supply.

**What do you dislike about Shippeo?**

I didn't find any significant drawbacks in the product; the advantages outweigh them.

**What problems is Shippeo solving and how is that benefiting you?**

1. Easily choose transportation options
2. Reduce delivery costs
3. Full transparency at every stage

  ### 37. Great experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Animation | Enterprise (> 1000 emp.)

**Reviewed Date:** August 08, 2023

**What do you like best about Shippeo?**

Customer service is the best, help to understand everything, super friendly

**What do you dislike about Shippeo?**

I like everything, nothing to mention as a negative point.

**What problems is Shippeo solving and how is that benefiting you?**

Helps me to avoid hiring and communicating with a lot of suppliers.

  ### 38. Seafreight solution working very well; strong reporting capabilities

**Rating:** 4.5/5.0 stars

**Reviewed by:** Martin L. | Enterprise (> 1000 emp.)

**Reviewed Date:** March 01, 2023

**What do you like best about Shippeo?**

Seafreight solution. 
Reporting capabilities.
Easy to work with.

**What do you dislike about Shippeo?**

As for all companies alike the IT resources are limited. Projects need to be planned well.

**What problems is Shippeo solving and how is that benefiting you?**

Visibility of SEA shipments very well

  ### 39. Shippeo : a single platform to manage tracking and our transport requests.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Damien D. | Consultant systèmes et réseaux, Enterprise (> 1000 emp.)

**Reviewed Date:** December 05, 2022

**What do you like best about Shippeo?**

Easy interconnection to our information system via APIs.
A simple and refined but effective interface.

**What do you dislike about Shippeo?**

The quality of the tracking is very dependent on the carriers. Some carriers with a monopoly on certain routes do not necessarily make an effort to improve it.

**What problems is Shippeo solving and how is that benefiting you?**

Shippeo gives us visibility to our warehouses and our customers in the event of a delay in an appointment, allowing us to reorganize our priorities as best we can.

  ### 40. Hans-on and cooperative onboarding team

**Rating:** 3.5/5.0 stars

**Reviewed by:** Amber P. | Procurement specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 11, 2022

**What do you like best about Shippeo?**

Good way to track cargo. Very intuitive platform to work with. The onboarding team is very communicative and willing to answer all our questions or to answer some questions multiple times if things are not clear.

**What do you dislike about Shippeo?**

A lot of input needed from different parties. Some parties are not benefitted by using Shippeo so it's difficult to get them motivated or to prioritize the establishment of the connection.

**What problems is Shippeo solving and how is that benefiting you?**

Clarity of where our customer's shipments are. It helps us to be proactive towards the loading place in case there is a delay or if the truck will arrive earlier than expected.

  ### 41. great tool to get grip on our distribution performance

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Building Materials | Enterprise (> 1000 emp.)

**Reviewed Date:** June 29, 2023

**What do you like best about Shippeo?**

easy to use tool, providing great insight in the distribution and delivery process

**What do you dislike about Shippeo?**

data quality depends on input from external partners, so limited impact on improvements

**What problems is Shippeo solving and how is that benefiting you?**

give us insight and data on the deliveries towards our customers

  ### 42. Partnership

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ryan D. | Chef de Projets filière Cosmétiques et Parfum, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 24, 2023

**What do you like best about Shippeo?**

Data quality
Platform visibility
Customer service
Supply chain sustainability

**What do you dislike about Shippeo?**

No comments to make on this point.

**What problems is Shippeo solving and how is that benefiting you?**

Increase transport visibility platform
Sustainability of the supply chain

  ### 43. Everything went well - perfect service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tobias N. | Transportagent, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 22, 2022

**What do you like best about Shippeo?**

Communication was perfect. If there was a problem or missunderstanding the customer service was engagaed to help us everywhere. Many calls to explain the Shippeo platform as much as can be.

**What do you dislike about Shippeo?**

thats not the fault from Shippeo but from our subcontractors... it was hard or impossible to connect them with the Shippeo platform bcause of less cooperation. Problem is solved now.

**What problems is Shippeo solving and how is that benefiting you?**

Shippeo was contacted from our client to improve the status for their shipments. we will start in the next days and everything should work as they promised. I´m glad to start working with Shippeo in the future.

  ### 44. Fantastic tool for monitoring performance within the supply chain and improving results

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** December 29, 2022

**What do you like best about Shippeo?**

Shippeo is a great solution that helps companies improve the efficiency of their supply chain.
I liked most the adaptability of the software to any type of system and the ability to monitor any type of shipment

**What do you dislike about Shippeo?**

There are few irrelevant aspects the i did not like about shippeo and their RTTV solution. Despite the above, those did not affected our daily routine and the overall positive feedback of the software.

**What problems is Shippeo solving and how is that benefiting you?**

Shippeo helps improving the efficiency of the overall supply chain of the company, with focus to loose products. This benefit our company having the possibility to always track our products and give full visibility to our customers.

  ### 45. Great and fast advice and support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Architecture & Planning | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 21, 2023

**What do you like best about Shippeo?**

The accuracy of the data, which significantly facilitates planning. Additionally, it is great that the consultation takes place in my native language, as my English and French are not so good.

**What do you dislike about Shippeo?**

The technical complexity is sometimes hard to grasp. However, the contact person from Shippeo has shown a lot of patience to illustrate it.

**What problems is Shippeo solving and how is that benefiting you?**

Visibility of the supply chain, which is advantageous for planning.
+ Save money

  ### 46. The cooperation with Shippeo was orderly and very friendly. I can only recommend the Shippeo team!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Beka B. | Sysadmin, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 10, 2023

**What do you like best about Shippeo?**

The cooperation with Schippeo was orderly and very friendly. One felt very well taken care of in the sense that one received support at all times. Be it by phone, by zoom or by mail. I can only recommend the Schippeo team! Thumbs up for you guys!

**What do you dislike about Shippeo?**

Everything was absolutely in a best way!!!

**What problems is Shippeo solving and how is that benefiting you?**

Automation and specification of delivery processes

  ### 47. LOG-IN CZ use Shippeo successfully

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 29, 2022

**What do you like best about Shippeo?**

easy setup, perfect support, no costs, good intergration teams

**What do you dislike about Shippeo?**

all fine  so far, no claims as long you a have telematic connected

**What problems is Shippeo solving and how is that benefiting you?**

actual no

  ### 48. Amazing accomaniment during our supplychain process

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.)

**Reviewed Date:** April 21, 2023

**What do you like best about Shippeo?**

The steady support and solution finding of the team.

**What do you dislike about Shippeo?**

There has not been a downside using shippeo as our partner

**What problems is Shippeo solving and how is that benefiting you?**

Sometimes we struggle finding out the pain point in our supply chain which results in postponed deadlines or decline of product quality. Thanks to Shippeo we could succesfully find out where we need to improve and how to solve our problems.

  ### 49. Optimal time visibility

**Rating:** 5.0/5.0 stars

**Reviewed by:** Céline M. | Digital Projects Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 31, 2022

**What do you like best about Shippeo?**

easy to use, detailed statistics, simple and effective view

**What do you dislike about Shippeo?**

No comments to report at this time. It meets our expectations

**Recommendations to others considering Shippeo:**

Follow and challenge your transport providers.
Listen to them in case of difficulties and help them solve their problems using Shippeo technical support

**What problems is Shippeo solving and how is that benefiting you?**

Anticipation of the announcement of delays to logistics warehouses, reliability of truck arrival times

  ### 50. I'm honestly satisfied with using Shippeo.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Paweł R. | Freight Forwarder Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 02, 2022

**What do you like best about Shippeo?**

Accurate tracking helps a lot with supply chain, communication, etc.

**What do you dislike about Shippeo?**

Hardly ever interruption of operation and no update for iOS Shippeo mobile app.

**What problems is Shippeo solving and how is that benefiting you?**

Position of trucks confirmed loads and unloads.


## Shippeo Discussions
  - [What is your experience with Shippeo for real-time transportation visibility, and how has it impacted your supply chain operations?](https://www.g2.com/discussions/what-is-your-experience-with-shippeo-for-real-time-transportation-visibility-and-how-has-it-impacted-your-supply-chain-operations)
  - [What is Shippeo used for?](https://www.g2.com/discussions/what-is-shippeo-used-for)

- [View Shippeo pricing details and edition comparison](https://www.g2.com/products/shippeo/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-21+12%3A57%3A51+-0500&secure%5Bsession_id%5D=15f95cfc-dd38-42cc-ae5a-1fc0b65e7009&secure%5Btoken%5D=2bab64893a8e063c47675e0fcbaa2d054a484c12dd16c5d2887a6c22f6e9fd48&format=llm_user)
## Shippeo Integrations
  - [4flow vista](https://www.g2.com/products/4flow-vista/reviews)
  - [Alpega TMS](https://www.g2.com/products/alpega-tms/reviews)
  - [Microsoft SQL Server](https://www.g2.com/products/microsoft-sql-server/reviews)
  - [Oracle Database](https://www.g2.com/products/oracle-database/reviews)
  - [project44](https://www.g2.com/products/project44/reviews)
  - [SAP ECC](https://www.g2.com/products/sap-ecc/reviews)
  - [SAP Fiori](https://www.g2.com/products/sap-fiori/reviews)
  - [Transporeon](https://www.g2.com/products/transporeon/reviews)

## Shippeo Features
**Visibility**
- Compliance
- Search
- Temperature Alerts
- Shipment Tracking
- Order-Level Visibility
- ETA
- Geofencing

**Agentic AI - SAP Store**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Delivery**
- Flows
- Alerts
- Modes

**Workflow Automation**
- Rating
- Invoice Management
- Digital Document Reconciliation

**Network Management**
- Geographic Optionality
- Automated Onboarding

**Performance**
- Financial Analytics
- KPIs

**Platform**
- Data quality
- Languages
- Configurable Notifications

## Top Shippeo Alternatives
  - [project44](https://www.g2.com/products/project44/reviews) - 4.7/5.0 (707 reviews)
  - [FourKites](https://www.g2.com/products/fourkites/reviews) - 4.5/5.0 (264 reviews)
  - [Descartes MacroPoint](https://www.g2.com/products/descartes-macropoint/reviews) - 4.7/5.0 (867 reviews)

