---
title: Shippeo Reviews
meta_title: 'Shippeo Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 167 reviews by the users' company size, role or industry
  to find out how Shippeo works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 167
  scale: '5'
date_modified: '2026-07-30'
parent_category:
  name: Supply Chain Management
  url: https://www.g2.com/categories/supply-chain-management
---

# Shippeo Reviews
**Vendor:** Shippeo  
**Category:** [Supply Chain Visibility Software](https://www.g2.com/categories/supply-chain-visibility)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 167
## About Shippeo
Shippeo is the global leader in real-time transportation visibility, trusted by supply chain teams at Renault, Carrefour, Coca-Cola HBC, TotalEnergies, Fujifilm, Yamaha, Geodis, and more to deliver the data quality and ETA accuracy their operations depend on. Shippeo helps your teams: - Monitor every shipment in real time across road, rail, sea, and air - with accurate milestones, predictive ETAs, and proactive exception alerts - Move beyond tracking to automated, coordinated supply chain execution with AI-powered workflows - Manage detention &amp; demurrage, time slot management, and event-driven automation across your TMS, ERP, WMS, and partner systems - Ensure trusted data from day one - Visibility Engineers handle carrier onboarding, integration complexity, and adoption at scale Trusted by leaders in manufacturing, automotive, retail, FMCG, life sciences, and 3PL - with 100M+ shipments tracked annually across 150 countries and 228K+ connected carriers. Named a Leader in the 2025 Gartner Magic Quadrant for Real-Time Transportation Visibility with a 98% Peer Insights Recommendation Rate. Backed by the industry&#39;s only contractual Triple SLA on carrier onboarding, data completeness, and ETA accuracy. Pricing: Shippeo offers tailored packages based on transport modes, shipment volumes, and integration needs. Speak to our team to find the right fit. ISO/IEC 27001 &amp; TISAX certified.



## Shippeo Pros & Cons
**What users like:**

- Users find Shippeo&#39;s **ease of use** exceptional, enhancing visibility and enabling seamless integrations for better tracking. (6 reviews)
- Users praise the **high accuracy of predictive ETAs** , significantly enhancing communication and trust with customers. (6 reviews)
- Users value the **tracking ease** of Shippeo, enjoying reliable visibility and accurate ETA updates for better customer satisfaction. (6 reviews)
- Users highlight the **impact on customer satisfaction** with Shippeo, promoting trust and positive experiences for clients. (5 reviews)
- Users value Shippeo for its **exceptional visibility** , leading to improved customer satisfaction and reliable tracking information. (5 reviews)
- GPS Tracking (4 reviews)
- Users appreciate the **seamless integrations** of Shippeo, enhancing collaboration and overall efficiency in logistics operations. (4 reviews)
- Tracking (4 reviews)
- User Interface (4 reviews)
- Users appreciate the **responsive and professional customer support** of Shippeo, making integration and follow-up seamless. (3 reviews)

**What users dislike:**

- Users experience **time delays** in data synchronization and shipment updates, which hampers efficiency and visibility. (2 reviews)
- Users face challenges with **manual carrier onboarding** , although an automated solution is currently being developed. (1 reviews)
- Users often struggle with the **complex hierarchy** of Shippeo, finding certain features difficult and manual to use. (1 reviews)
- Users find some features **complex and manual** , which can hinder usability and efficiency of Shippeo. (1 reviews)
- Users experience **data management issues** as incomplete vehicle information hampers exports and limits usability. (1 reviews)
- Users experience **long integration wait times** between GPS systems and Shippeo, complicating the setup process. (1 reviews)
- Linking Issues (1 reviews)
- Missing Features (1 reviews)
- Slow Implementation (1 reviews)
- Update Issues (1 reviews)

## Shippeo Reviews
  ### 1. Carrier performance and delivery tracking

**Rating:** 3.5/5.0 stars

**Reviewed by:** Clémence B. | Administration Transport, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 11, 2022

**What do you like best about Shippeo?**

Ease of use and real-time delivery tracking

**What do you dislike about Shippeo?**

Dependence on carriers in pairing and GPS delivery tracking

**What problems is Shippeo solving and how is that benefiting you?**

Real-time delivery information

  ### 2. intuitive tool and quick onboarding of subcontractors

**Rating:** 5.0/5.0 stars

**Reviewed by:** Christian H. | dispatcher, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 07, 2021

**What do you like best about Shippeo?**

Service/ personal contact: straight from the start, I had an individual contact person in Shippeo who helped me to implement the Shippeo tools to my subcontractors efficiently.

**What do you dislike about Shippeo?**

I can't manage the fleet of my subcontractors.

**Recommendations to others considering Shippeo:**

It's an easy and fast tool to offer real-time tracking to your clients.

**What problems is Shippeo solving and how is that benefiting you?**

Real-time visibility for my clients using Shippeo. They can at any time locate the truck with their goods and don't need to call or write me for feedback.

  ### 3. Transport Sales Manager

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 09, 2021

**What do you like best about Shippeo?**

Intuitive, fluid & easy-to-use platform; Very quick to get started; Professional and competent team. Available and proactive; Sophisticated and reliable solution; Support adopted by our drivers and operators (Not necessarily the most inclined to embrace change)

**What do you dislike about Shippeo?**

Tracking not possible for rail transportations - Only for post and pre-routing

**Recommendations to others considering Shippeo:**

The right compromise for a successful digital transformation

**What problems is Shippeo solving and how is that benefiting you?**

Digital transformation made easy & effective; 
Market share gain with our clients seeking real-time visibility; 
Tender gain when tracking was mandatory 
Improvement of our quality + delivery and loading performance

  ### 4. Real visibility solutions with a good team of professionals to back-up the implementation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Augustin P. | Operations Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 01, 2021

**What do you like best about Shippeo?**

The orientation towards the client and the collaborator. 
Many companies provide technical solutions, but not many companies are willing to adapt and improve depending on the feedback from the market

**What do you dislike about Shippeo?**

Not really something to specify. I am quite satisfied with the experience.

**What problems is Shippeo solving and how is that benefiting you?**

Supply chain visibility --> the tool helps me monitor the operational activity of 6 subsidiaries and 11 agencies.

  ### 5. Thanks to Shippeo we can see and track all our deliveries on one website

**Rating:** 4.0/5.0 stars

**Reviewed by:** salamata t. | charterer

**Reviewed Date:** July 30, 2021

**What do you like best about Shippeo?**

What I like best is that we can track our truck through their GPS on Shippeo's website and that we can tell our customers whether the delivery will be on time or not.

**What do you dislike about Shippeo?**

We had to find a new carrier who could give use their GPS localization and who were furnished with a fleet of trucks that could be tracked.
We had to stop working with some carrier who couldn't follow us on this project

**What problems is Shippeo solving and how is that benefiting you?**

We can now follow all our deliveries on one website instead of several.
We can also be active during the delivery with our client

  ### 6. Easily access real-time tracking of your subcontractors' transportation

**Rating:** 4.0/5.0 stars

**Reviewed by:** Caroline M. | Chargée de la relation digitale client

**Reviewed Date:** August 10, 2021

**What do you like best about Shippeo?**

The organization set up to help and support us in deploying the solution within our company with weekly meetings, thus allowing us to resolve the constraints related to our activity extremely quickly. Furthermore, we greatly appreciated the ease of pairing the vehicles via the web interface.

**What do you dislike about Shippeo?**

It is not very complex to find negative points, the one that comes to us most naturally would be the issue related to the management of groupings.

**What problems is Shippeo solving and how is that benefiting you?**

It becomes easier to track the transports carried out with our regular subcontractors.

  ### 7. Nice real time tracking platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Paper & Forest Products | Enterprise (> 1000 emp.)

**Reviewed Date:** February 07, 2022

**What do you like best about Shippeo?**

Helpful analytics to use for reporting. Good customer service.

**What do you dislike about Shippeo?**

The interface could be faster, takes quite some time to load all the data.

**What problems is Shippeo solving and how is that benefiting you?**

Real time visibility of trucks and accurate ETA communication to the end customer.

  ### 8. Dedicated effective interlocutors and simplicity of implementation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 02, 2021

**What do you like best about Shippeo?**

Dedicated effective interlocutors, simplified setups through translation into a universal format, effective analysis tools

**What do you dislike about Shippeo?**

No management of load breaks/dock transfers.

**Recommendations to others considering Shippeo:**

Very good tracking solution, efficient and quality follow-up from the Shippéo teams.

**What problems is Shippeo solving and how is that benefiting you?**

EDI interface that ensures reliable exchanges and improves productivity by saving time. Provides a detailed analysis to target failures more quickly.

  ### 9. Use SHIPPEO

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 06, 2021

**What do you like best about Shippeo?**

the preferred contact with the interlocutor, always available and efficient in case of a problem

**What do you dislike about Shippeo?**

I have nothing to reproach SHIPPEO for at the moment.

**Recommendations to others considering Shippeo:**

I highly recommend Shippeo for its ease of use and the responsiveness of its representatives.

**What problems is Shippeo solving and how is that benefiting you?**

We had an issue with a tractor at the garage, we found a solution to track it through the SHIPPEO app installed on the driver's mobile phone.

  ### 10. Efficient project team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 10, 2021

**What do you like best about Shippeo?**

Tracking all your transport on a single platform

**What do you dislike about Shippeo?**

Sometimes the complexity of transportation modes does not allow us to achieve the tracking rates expected by our clients.

**Recommendations to others considering Shippeo:**

It is the market platform with which it is the easiest to work (similar to a partnership).

**What problems is Shippeo solving and how is that benefiting you?**

Management of ETA and progress stages of transport by geofencing

  ### 11. Extremely satisfied about Shippeo experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 10, 2021

**What do you like best about Shippeo?**

Real-time visibility is the future. Connecting all the suppliers, plants and carriers means success for all.

**What do you dislike about Shippeo?**

there is no disadvantage until now, just advantages.

**What problems is Shippeo solving and how is that benefiting you?**

Automaticaly tracking integrated with our ERP gives us instant access to predictive and real-time information for all our deliveries. Quickly and accurately anticipating problems helps us to manage them.

  ### 12. Easy tool, supprotive team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 09, 2021

**What do you like best about Shippeo?**

Support if we have troubles.
Agility of Shippeo team to find a solutions to a problem

**What do you dislike about Shippeo?**

Willingness of some telematic providers to connect to shippeo's simple API.

**What problems is Shippeo solving and how is that benefiting you?**

realise real time tracking for my clients
Reduce manual work 
realise visibility for our company and our subcontractors trucks

  ### 13. Good relations with the Shippeo team : Functionnaly ou Technical

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.)

**Reviewed Date:** October 06, 2021

**What do you like best about Shippeo?**

Quick answer for our questions.
Reactivity to follow the project.
their proposed solution responds to our customers needs and constraints.

**What do you dislike about Shippeo?**

Perhaps,Shippeo is sometime in a hurry to finalize the project and on our size, it's not so easy to manage the full perimeter.

**What problems is Shippeo solving and how is that benefiting you?**

The benefits are above all for our customers. 
For IT side, we have now all in place for potential future projects.

  ### 14. A very good tracking tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.)

**Reviewed Date:** September 10, 2021

**What do you like best about Shippeo?**

A clear and intuitive interface. A portal that can be customized according to our needs (saving filters, creating tags, choosing displayed data) responsiveness of support.

**What do you dislike about Shippeo?**

Shippéo reference displayed only in the order URL. It would be interesting to have it in a column on the homepage.

**Recommendations to others considering Shippeo:**

don't hesitate to ask your questions.

**What problems is Shippeo solving and how is that benefiting you?**

Allow centralized tracking of clients. Quick implementation of the EDI link.

  ### 15. easy to use, in operation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 27, 2021

**What do you like best about Shippeo?**

easy cooperation, you can work using the user's language, satisfactory results

**What do you dislike about Shippeo?**

at the moment, there are no objections regarding the cooperation

**Recommendations to others considering Shippeo:**

I recommend the platform, pleasant cooperation, helpful, easy to use, quick implementation.

**What problems is Shippeo solving and how is that benefiting you?**

providing the client with real-time visibility

  ### 16. I have never faced with any problems. Staff are friendly and polite.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 27, 2021

**What do you like best about Shippeo?**

It makes our work more accessible as it lets our clients to see our fleet - I don't need to make updates so often.

**What do you dislike about Shippeo?**

I have nothing found, any dislikes so far.

**What problems is Shippeo solving and how is that benefiting you?**

Well, our client can see our fleet - that is the most significant advantage. It saves our time.

  ### 17. Providing necessary tools following all the good praxis in the field of transport

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.)

**Reviewed Date:** June 22, 2021

**What do you like best about Shippeo?**

Easy-going implementation and user-friendly

**What do you dislike about Shippeo?**

Translation to native language outside of EU not covered

**What problems is Shippeo solving and how is that benefiting you?**

Clients' requirements, as well as transparency of cooperation with subcontractors


## Shippeo Discussions
  - [What is your experience with Shippeo for real-time transportation visibility, and how has it impacted your supply chain operations?](https://www.g2.com/discussions/what-is-your-experience-with-shippeo-for-real-time-transportation-visibility-and-how-has-it-impacted-your-supply-chain-operations)
  - [What is Shippeo used for?](https://www.g2.com/discussions/what-is-shippeo-used-for)

- [View Shippeo pricing details and edition comparison](https://www.g2.com/products/shippeo/reviews?page=4&section=pricing&secure%5Bexpires_at%5D=2026-07-31+15%3A44%3A24+-0500&secure%5Bsession_id%5D=14c7884a-0dbf-49a5-afbd-cd70e2b5bb2f&secure%5Btoken%5D=6c779a3e5b4baf9ade54a5c122a354363ece2910dd085c4fc1ad564d371de1eb&format=llm_user)
## Shippeo Integrations
  - [4flow vista](https://www.g2.com/products/4flow-vista/reviews)
  - [Alpega TMS](https://www.g2.com/products/alpega-tms/reviews)
  - [Microsoft SQL Server](https://www.g2.com/products/microsoft-sql-server/reviews)
  - [Oracle Database](https://www.g2.com/products/oracle-database/reviews)
  - [project44](https://www.g2.com/products/project44/reviews)
  - [SAP ECC](https://www.g2.com/products/sap-ecc/reviews)
  - [SAP Fiori](https://www.g2.com/products/sap-fiori/reviews)
  - [Transporeon](https://www.g2.com/products/transporeon/reviews)

## Shippeo Features
**Visibility**
- Compliance
- Search
- Temperature Alerts
- Shipment Tracking
- Order-Level Visibility
- ETA
- Geofencing

**Agentic AI - SAP Store**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Delivery**
- Flows
- Alerts
- Modes

**Workflow Automation**
- Rating
- Invoice Management
- Digital Document Reconciliation

**Network Management**
- Geographic Optionality
- Automated Onboarding

**Performance**
- Financial Analytics
- KPIs

**Platform**
- Data quality
- Languages
- Configurable Notifications

## Top Shippeo Alternatives
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