[ ShipMonk Reviews ](https://www.g2.com/products/shipmonk/reviews) [ ShipMonk Reviews ](https://www.g2.com/products/shipmonk/reviews) # ShipMonk Features ##### ## Inventory Management Platform Features (10) Centralized Inventory Database Manage and track all inventory records across warehouses and retail locations through a single unified database. Inventory Level Dashboards Maintain a visual on product stock levels throughout your facilities with flexible inventory dashboards. Stock History Reporting View the history of individual items and compare the sales performance of new to old stock in order to inform purchasing decisions. Low Stock Notifications Set low stock thresholds and receive automatic alerts when stock decreases to that level. Bundles, Kits, & Variants Automatically adjust inventory for product bundles, kit orders, and product variations within the system. Asset Tracking Use barcode or radio-frequency identification (RFID) technology with specialized readers or mobile applications to track inventory assets throughout warehouse facilities. Inventory Forecasting Optimize inventory levels with features that suggest reorder points and economic order quantities (EOQs) that facilitate inventory management. eCommerce Integrations Integrate shopping carts, eCommerce platforms, POS, and payment gateways with the system to link inventory records between across platforms. Accounting Integrations Track inventory costs and costs of goods sold (COGS) with accounting software integrations. Data Exporting / Importing Transfer large volumes of inventory data records into and out of the system with built-in import / export tools. Show More ##### ## Delivery (4) Flows Track products to determine when they are shipped, in transit, or delivered. Alerts Allow users to re-route and reschedule shipments based on standard or custom criteria. Inventory Optimize inventory to improve fulfillment and increase customer satisfaction. Modes Manage multiple delivery modes such as truckload, less than truckload, rail, parcel, and ocean. Show More ##### ## Performance (3) Financial Analytics Identify the financial impact of deliveries based on costs and revenues. KPIs Provide performance metrics such as delivery performance, on-time arrival performance, and compliance. Benchmarking Use supply chain data to identify trends and their impact on performance. Show More ##### ## Customer Management (6) Customer Portal Include a portal that customers can use to access information and documents Visibility Deliver visibility into the entire supply chain of a custome Billing Track invoices and payments per customer or type of activity Order Status Track status of orders from shipment to delivery Information Access Provide customers access to their information in order to answer FAQs Email Notifications Automatically send emails using certain triggers to notify customer service of issues Show More ##### ## Analytics (6) KPIs Provide metrics for warehousing, transportation, and inventory management Dashboards Include dashboards to monitor supply chain performance Custom Reports Ability to customize reports on supply chain performance for each customer Worker performance Allows users track worker performance over a set period of time Error Tracking Allows users to track any track incidents such as receiving discrepancies, incorrect shipments and inventory errors Procurement analytics Allows users to track and use WMS data to determine vendor costs and quality Show More ##### ## Supply Chain Operations (3) Warehousing Manage warehousing operations across multiple locations for multiple customers Transportation Manage transportation activities such as shipping and freight forwarding Inventory Management Provide features to manage inventory on behalf of multiple customers Show More ##### ## Global Shipping (4) Integration Allows users to integrate with shopping carts and order fulfillment platforms. Reporting Allows users to keep track of all global payments in multiple currencies. Labels Provides users with auto generated international labels for shipping and returns Returns Manage returns accross multiple geographical locations. Show More ##### ## Payments and Pricing (5) Global Tax Allows users to view and prepay all duties and taxes at checkout. Currency Allows users to buy in their local currency and other currencies Payment Methods Provides users with a variety of payment methods to complete transactions Cost Allows users to track estimated and actual costs such as landed cost. Pricing Provide customizable pricing models and promotional discounts Show More ##### ## Global ecommerce management (4) Compliance Manage regulatory and corporate compliance for cross-border shipping Delivery Tracking Allows users to enhance customs and brokerage handling with delivery tracking Risk Allows users to identify various types of risks such as non-compliance or supplier risk. Documents Includes template to generate import and export documentation. Show More ##### ## Portals (3) Marketplaces Include options to create and manage online marketplaces. Branding Delivers features for bespoke branded portals in multiple languages Omnichannel Provides mutiple online sales channels such as social media Show More ##### ## Labels (3) Label Printing Provide the ability to create and print domestic asnd international shipping labels for all orders with one solution. Return labels Provide the ability create and print return labels or email them to customers. Bar codes Provides users with auto-generated bar codes for products Show More ##### ## Order management (4) Order tracking Automatically send tracking number emails to customers. E-commerce integrations Integrate the software with major ecommerce shopping carts and platforms Manage orders Allows users to split, combine and categorize orders for shipping. Order Status Update order statuses automatically once orders are fulfilled Show More ##### ## Carrier and rate management (3) Quick rate comparison Allows users to compare real-time rates and delivery times for all carriers and automatically select the best carrier for each shipment based on cost and delivery time. Vendor availability Provides users with a wide selection of major carriers such a Fedex, UPS, and DHL Flat rate services Software detects which flat rate service qualifies with the customers order Show More ##### ## Inventory management (3) Low stock alerts Software automatically notifies users when inventory is low. Automated inventory orders Users can set an automatic restock when the inventory levels reach a low number. Assign suppliers Users can assign suppliers to certain items, so shipment is quickly initiated Show More ##### ## Reports (3) Shipment reports Provides users with a comprehensive report on shipment performance Inventory reports Provides users with a comprehensive report on inventory and stock levels. Unshipped products Provides users with a comprehensive overview of which products aren't shipping. Show More ##### ## Multichannel inventory management (3) Warehouse Inventory Transfer Allows users to create warehouse-to-warehouse transfers knowing the exact stock levels for both locations when sending and receiving Multichannel Inventory Syncing Allows users to sync inventory across multiple stores, marketplaces, and warehouses Multi-Warehouse Routing Allows users to connect sales channels to specific warehouses. Show More ##### ## 3PL inventory management (3) Client management Allows users to manage all thier clients on one system Marketplace connections Allows users to connect marketplaces for each client 3PL inventory tracking Allows inventory tracking for specific customer required attributes such as lot, serial, style/color/size Show More ##### ## Inventory Management (10) Inventory Tracking Real-time inventory tracking. Maintains accurate "On Hand" information by matching reserved inventory requested on purchase and sales orders. Inventory Costing Ability to establish costing methods such as Average, LIFO, FIFO, and Specific Unit. Product Master Manage and track all inventory records across warehouses and retail locations through a single unified database. Inventory Forecasting Optimize inventory levels with features that suggest reorder points and economic order quantities (EOQs) that facilitate inventory management. Integrations Integrate shopping carts, eCommerce platforms, POS, and accounting with the system to link inventory records across platforms. Customer Portal Provides customers with a web portal in which they can view invoices as well as batch levels and changes in inventory Cycle Counting Provides users with features to verify item locations and quantities Stock Levels Maintain visual on stock levels Flow Of Goods Track available inventory and manage flow of goods to/from warehouses Reserving Goods Reserve goods that have been added to cart and update stock levels Show More ##### ## Warehouse Definition (3) Locations Define and manage physical and virtual warehouse locations Visualization Provide a visual representation of all the locations in a warehouse Warehouse Slotting Allows users to identify the most efficient location for inventory within the warehouse based on a number of product and storage characteristics Show More ##### ## Logistics (3) Cross Docking Manages the transfer of products between incoming and outgoing shipments Receiving Provides features to automate and simplify recieving such as tracking lot numbers Pick & Pack Helps users pick products from multiple locations and prepare them for packing Show More ##### ## Visibility (7) Compliance Ability to track components across the supply chain to identify the causes of non-compliance. Search Provide a search engine to find items and where they are in the supply chain. Temperature Alerts Ability to identify and document exceptions for perishable goods and temperature-controlled environments. Shipment Tracking Ability to track inbound products to determine when they are shipped, in transit, or delivered. Order-Level Visibility Ability to track and search for the location of shipments by PO or SKU ETA Ability to use historical tracking data and machine learning in order to accurately predict ETAs Geofencing Ability to establish geofences to determine precise and accurate arrivals Show More ##### ## Workflow Automation (4) Rating Access up to date rates from carriers, including spot market Dispatch and Tender Ability to request a bid from multiple carriers and directly book shipments Invoice Management Ability to manage and automate invoices Digital Document Reconciliation Ability to utilize paperless documents to automate reconciliation process including bills of lading, proofs of delivery, and weight certificates Show More ##### ## Network Management (2) Geographic Optionality Ability to access full coverage of required geographies Automated Onboarding Ability to efficiently onboard new carriers during network implementation Show More ##### ## Platform (3) Data quality Ability to access data enrichment, sources, & normalization to serve up actionable and clean data Languages Provide support for multiple languages Configurable Notifications Provide rule-based notifications to empower real-time collaboration at key milestones and quickly resolve issues. Show More ##### ## Order Entry (3) Entry Enter and convert orders and quotes Register Register received orders in the system Notifications Provide real-time notifications and status updates Show More ##### ## Order Tracking (3) Shipping Verify shipping preferences Tracking Track orders and their statuses as they move along the supply chain Backorder Manage orders for products that are unavailable due to inventory shortage Show More ##### ## Subscription Management (4) Payment Data Store payment data and customer information Payment Gateway Support and/or integrate with a payment gateway(s) Billing Automate billing and contracts Automatic Payments Accomidate automatic payments from various payment methods Show More ##### ## Shipping Insurance (6) Claim Tracking Software allows for claim filers to track the status of their claims and connect with customer service professionals. Shipment Tracking Integrations APIs connect the tool to TMS, supply chain visibility software, e-commerce platforms, or other relevant tools that help track in-transit shipments and assess at-risk products. Cargo Tracking Tool is used for B2B professionals seeking to insure their cargo. Reporting & Analytics Dashboards and analytics tools allow for reporting around performance around shipping and completed claims. B2C E-Commerce Tracking End user is a customer seeking to rectify issues with an online shopping order. Claim Filing Tool provides native portals for filing claims if a product is lost, damaged, or stolen. Show More ##### ## Agentic AI - Order Management (2) Adaptive Learning Improves performance based on feedback and experience Natural Language Interaction Engages in human-like conversation for task delegation Show More ## Top-Rated Alternatives [ ![ShipHero](https://images.g2crowd.com/uploads/product/hd_favicon/201072e37ff80ae7bf6340c24edf8651/shiphero.svg "ShipHero") ShipHero 4.5/5(215) ](https://www.g2.com/products/shiphero/reviews) [ ![Webgility](https://images.g2crowd.com/uploads/product/hd_favicon/e6867640bfc72eb6fd54bfb9dcf9378f/webgility.svg "Webgility") Webgility 4.6/5(381) ](https://www.g2.com/products/webgility/reviews) [ ![QuickBooks Online](https://images.g2crowd.com/uploads/product/hd_favicon/b25008554ea0586db2f358c9fa996493/quickbooks-online.svg "QuickBooks Online") QuickBooks Online 4/5(3,866) ](https://www.g2.com/products/quickbooks-online/reviews) [ View All Alternatives ](https://www.g2.com/products/shipmonk/competitors/alternatives) ShipMonk Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f6dcd030edbdc2c0df7f471b4b9cf1ae/shiphero.jpg "Product Avatar Image") ShipHero 4.5/5(215) [ Compare Now ](https://www.g2.com/compare/shiphero-vs-shipmonk) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_58ba0c1dab11a1e1fee483b928378ffd/shipbob.png "Product Avatar Image") ShipBob 3.7/5(122) [ Compare Now ](https://www.g2.com/compare/shipbob-vs-shipmonk) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_08d721adc5fa34e472a8df0509d0d502/flowspace.jpg "Product Avatar Image") Flowspace 4/5(53) [ Compare Now ](https://www.g2.com/compare/flowspace-vs-shipmonk) ##### Categories on G2 [ Inventory Control ](https://www.g2.com/categories/inventory-control-software)[ Order Management ](https://www.g2.com/categories/order-management)[ Supply Chain Visibility ](https://www.g2.com/categories/supply-chain-visibility) [ Shipping ](https://www.g2.com/categories/shipping)[ Warehouse Management ](https://www.g2.com/categories/warehouse-management)[ 3PL ](https://www.g2.com/categories/3pl)[ Cross Border E-Commerce ](https://www.g2.com/categories/cross-border-e-commerce)[ Shipping Insurance ](https://www.g2.com/categories/shipping-insurance) Show More ##### Explore More [ What low-code software can show clear business impact within the first few months of going live rather than staying as a pilot forever? 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