Verified User in Financial Services
CF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Created with shipping clients in mind"
5/5
What do you like best about ShipMonk?

I like using it to see all client info in one place. I use it regularly for my work. You can see all sorts of information regarding shipping, fulfillment and the like. I like that it is in the cloud and has great reporting. Review collected by and hosted on G2.com.

What do you dislike about ShipMonk?

It is user friendly but does require some training to get familiar with. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Incredible experience working with Shipmonk."
5/5
What do you like best about ShipMonk?

Incredible experience working with Shipmonk. I have worked with a few 3PLs for my business and this has been the smoothest operation I have encountered. They receive product well, notify when in stock, the dashboard is very communicative and connects well with my store. Overall, I would recommend them to all of my fellow eComm businesses. Review collected by and hosted on G2.com.

What do you dislike about ShipMonk?

After working with several awful 3PL services, I do not have any complaints. Review collected by and hosted on G2.com.

Carmen H.
CH
Carmen H.
Founder
Small-Business (50 or fewer emp.)
"Great customer support and UI"
5/5
What do you like best about ShipMonk?

The system was easy to set up and customer support was always friendly and willing to help. They can package with customizable packaging and pick fee goes down with more orders you do monthly. Review collected by and hosted on G2.com.

What do you dislike about ShipMonk?

Pick fee and shipping cost makes it hard for to profit on low cost items ($10 or less). Review collected by and hosted on G2.com.

MB
Marek B.
Director
Small-Business (50 or fewer emp.)
"Shipmonk is a great order fulfillment center for eCommerce "
5/5
What do you like best about ShipMonk?

Shipmonk is a great order fulfillment center for eCommerce especially for young startup companies. Quick Customer service and great online application/platform are among their main benefits. We have integrated ours with Shopify store. Two locations in CA and FL can help you optimize shipping costs.

We can highly recommend it Review collected by and hosted on G2.com.

What do you dislike about ShipMonk?

We have been with Shipmonk 2+ years and really like everyting so far. Review collected by and hosted on G2.com.

Verified User in Cosmetics
AC
Verified User in Cosmetics
Small-Business (50 or fewer emp.)
"Shipmonk "
5/5
What do you like best about ShipMonk?

Not having to manage shipping has been a really important part to our company's expansion and we couldn't have done it without the team at Shipmonk. Their customer service is extremely attentive and all of our customers have been happy with the arrival of their packages. Review collected by and hosted on G2.com.

What do you dislike about ShipMonk?

I had a hard time figuring out the bundles and mapping out the products but once I figured it out everything ran smoothly. Review collected by and hosted on G2.com.

Verified User in Sports
AS
Verified User in Sports
Small-Business (50 or fewer emp.)
"Great experience"
4.5/5
What do you like best about ShipMonk?

Software was very easy to use and very helpful Review collected by and hosted on G2.com.

What do you dislike about ShipMonk?

As an admin, deleting users was kind of tricky Review collected by and hosted on G2.com.

AL
Anthony L.
Owner
Small-Business (50 or fewer emp.)
"Interesting Experience"
4/5
What do you like best about ShipMonk?

Good software and ease of use. Straight forward. Review collected by and hosted on G2.com.

What do you dislike about ShipMonk?

Hard to do a subscription model because theres a lot of costs Review collected by and hosted on G2.com.

Verified User in Sporting Goods
AS
Verified User in Sporting Goods
Small-Business (50 or fewer emp.)
"Use friendly platform "
5/5
What do you like best about ShipMonk?

Their platform is very user-friendly and informative, which keeps us in the know without having to physically see or touch the inventory. Review collected by and hosted on G2.com.

What do you dislike about ShipMonk?

I would like to see a mobile app so you dont have to use the browser on mobile Review collected by and hosted on G2.com.

Verified User in Entertainment
AE
Verified User in Entertainment
Small-Business (50 or fewer emp.)
"Young and vibrant company!"
5/5
What do you like best about ShipMonk?

Shipmonk is an incredible experience! Very "now"....a bright, vibrant, young fulfillment center, not some dingy old Warehouse. Very simple to integrate with online.

Very helpful with every step of the business from beginning to end. Review collected by and hosted on G2.com.

What do you dislike about ShipMonk?

I honestly can't think of a downside... Everything was exemplary Review collected by and hosted on G2.com.

James B.
JB
James B.
Chief Executive Officer
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Shipmonk"
5/5
What do you like best about ShipMonk?

They have very strong systems that work will if you want fulfillment from your website handled. Review collected by and hosted on G2.com.

What do you dislike about ShipMonk?

They are rapidly growing so some systems haven't been figured out. Review collected by and hosted on G2.com.