--- title: ShipMonk Reviews meta\_title: 'ShipMonk Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 42 reviews by the users' company size, role or industry to find out how ShipMonk works for a business like yours. aggregate\_rating: rating\_value: 3.8 review\_count: 42 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Distribution url: https://www.g2.com/categories/distribution ---

# ShipMonk Reviews & Product Details

Claimed

###### Profile Status

This profile is currently managed by ShipMonk but has limited features.  
  
Are you part of the ShipMonk team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile!

ShipMonk is where cutting-edge technology meets world-class fulfillment, all guided by our 'merchant-first' core value. This allows us to enable high-volume, scaling DTC brands to stress less and grow more. Our robust operations, powered by our 2,300-strong team and proprietary technology, provide merchants with a unified view of their inventory, orders, and shipping across all sales channels. With strategically located fulfillment centers across the globe, dedicated 'mom & pop' support at a global scale, and refreshingly transparent pricing, it's no wonder we've earned a spot on the Inc. 5000 for seven years running. We're not just keeping up with the future of fulfillment—we're building it.

* * *

Seller
[ShipMonk](https://www.g2.com/sellers/shipmonk)
Discussions
[ShipMonk Community](https://www.g2.com/products/shipmonk/discuss)
Languages Supported

Czech, English, Spanish

Solution Type

All-in-One

Overview by
Tim Borodin

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

2 months

### Return on Investment

17 months

[
View More Pricing Information
](https://www.g2.com/products/shipmonk/pricing)

## Top-Rated Alternatives

[

 ![ShipHero](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ShipHero")

ShipHero

4.5/5(216)

](https://www.g2.com/products/shiphero/reviews)

[

 ![Webgility](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Webgility")

Webgility

4.6/5(381)

](https://www.g2.com/products/webgility/reviews)

[

 ![QuickBooks Online](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "QuickBooks Online")

QuickBooks Online

4/5(3,869)

](https://www.g2.com/products/quickbooks-online/reviews)

[
View All Alternatives
](https://www.g2.com/products/shipmonk/competitors/alternatives)

## User Insights

Average based on 42 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

[Log in to unlock pricing and user insights](/login)

 ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services")
CF

Verified User in Financial Services

Small-Business (50 or fewer emp.)

11/4/2019

"Created with shipping clients in mind"

5/5

What do you like best about ShipMonk?

I like using it to see all client info in one place. I use it regularly for my work. You can see all sorts of information regarding shipping, fulfillment and the like. I like that it is in the cloud and has great reporting. Review collected by and hosted on G2.com.

What do you dislike about ShipMonk?

It is user friendly but does require some training to get familiar with. Review collected by and hosted on G2.com.

What problems is ShipMonk solving and how is that benefiting you?

I am matching client payments to their shipments with in the software. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness")
UH

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

8/21/2019

"Incredible experience working with Shipmonk."

5/5

What do you like best about ShipMonk?

Incredible experience working with Shipmonk. I have worked with a few 3PLs for my business and this has been the smoothest operation I have encountered. They receive product well, notify when in stock, the dashboard is very communicative and connects well with my store. Overall, I would recommend them to all of my fellow eComm businesses. Review collected by and hosted on G2.com.

What do you dislike about ShipMonk?

After working with several awful 3PL services, I do not have any complaints. Review collected by and hosted on G2.com.

What problems is ShipMonk solving and how is that benefiting you?

Smooth Business flow from product received to customer fulfillment and inventory management. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Carmen H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carmen H.")
CH

Carmen H.

Founder

Small-Business (50 or fewer emp.)

5/16/2019

"Great customer support and UI"

5/5

What do you like best about ShipMonk?

The system was easy to set up and customer support was always friendly and willing to help. They can package with customizable packaging and pick fee goes down with more orders you do monthly. Review collected by and hosted on G2.com.

What do you dislike about ShipMonk?

Pick fee and shipping cost makes it hard for to profit on low cost items ($10 or less). Review collected by and hosted on G2.com.

What problems is ShipMonk solving and how is that benefiting you?

Was looking for a fulfillment centre in the United States that can offer international shipping and provide storage for extra inventory. ShipMonk was definitely able to do that for us. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

MB

Marek B.

Director

Small-Business (50 or fewer emp.)

3/31/2019

"Shipmonk is a great order fulfillment center for eCommerce "

5/5

What do you like best about ShipMonk?

Shipmonk is a great order fulfillment center for eCommerce especially for young startup companies. Quick Customer service and great online application/platform are among their main benefits. We have integrated ours with Shopify store. Two locations in CA and FL can help you optimize shipping costs.

We can highly recommend it Review collected by and hosted on G2.com.

What do you dislike about ShipMonk?

We have been with Shipmonk 2+ years and really like everyting so far. Review collected by and hosted on G2.com.

What problems is ShipMonk solving and how is that benefiting you?

Shipmonk provides fulfillment for our ecommerce business. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Verified User in Cosmetics](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Cosmetics")
AC

Verified User in Cosmetics

Small-Business (50 or fewer emp.)

4/8/2019

"Shipmonk "

5/5

What do you like best about ShipMonk?

Not having to manage shipping has been a really important part to our company's expansion and we couldn't have done it without the team at Shipmonk. Their customer service is extremely attentive and all of our customers have been happy with the arrival of their packages. Review collected by and hosted on G2.com.

What do you dislike about ShipMonk?

I had a hard time figuring out the bundles and mapping out the products but once I figured it out everything ran smoothly. Review collected by and hosted on G2.com.

What problems is ShipMonk solving and how is that benefiting you?

Time issues. We used to be slow in getting packages out to customers and now they go out either the same day they are ordered or the morning of the following. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Verified User in Sports](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Sports")
AS

Verified User in Sports

Small-Business (50 or fewer emp.)

7/10/2019

"Great experience"

4.5/5

What do you like best about ShipMonk?

Software was very easy to use and very helpful Review collected by and hosted on G2.com.

What do you dislike about ShipMonk?

As an admin, deleting users was kind of tricky Review collected by and hosted on G2.com.

Recommendations to others considering ShipMonk:

It was easy to setup, great customer service! We used Shipmonk Integration with Shopify has been seamless. I definitely recommend Review collected by and hosted on G2.com.

What problems is ShipMonk solving and how is that benefiting you?

fulfillment Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

AL

Anthony L.

Owner

Small-Business (50 or fewer emp.)

5/10/2019

"Interesting Experience"

4/5

What do you like best about ShipMonk?

Good software and ease of use. Straight forward. Review collected by and hosted on G2.com.

What do you dislike about ShipMonk?

Hard to do a subscription model because theres a lot of costs Review collected by and hosted on G2.com.

Recommendations to others considering ShipMonk:

Figure out prices before hand Review collected by and hosted on G2.com.

What problems is ShipMonk solving and how is that benefiting you?

No ware house, no shipping team! Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Verified User in Sporting Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Sporting Goods")
AS

Verified User in Sporting Goods

Small-Business (50 or fewer emp.)

3/28/2019

"Use friendly platform "

5/5

What do you like best about ShipMonk?

Their platform is very user-friendly and informative, which keeps us in the know without having to physically see or touch the inventory. Review collected by and hosted on G2.com.

What do you dislike about ShipMonk?

I would like to see a mobile app so you dont have to use the browser on mobile Review collected by and hosted on G2.com.

Recommendations to others considering ShipMonk:

they have a user-friendly platform that allows you to see your inventory status near real-time Review collected by and hosted on G2.com.

What problems is ShipMonk solving and how is that benefiting you?

Shipmonk took over fulfillment for us during a crucial time for our startup company. It was a seamless transition which has allowed us to focus on other aspects of our business. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Verified User in Entertainment](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Entertainment")
AE

Verified User in Entertainment

Small-Business (50 or fewer emp.)

4/30/2019

"Young and vibrant company!"

5/5

What do you like best about ShipMonk?

Shipmonk is an incredible experience! Very "now"....a bright, vibrant, young fulfillment center, not some dingy old Warehouse. Very simple to integrate with online.

Very helpful with every step of the business from beginning to end. Review collected by and hosted on G2.com.

What do you dislike about ShipMonk?

I honestly can't think of a downside... Everything was exemplary Review collected by and hosted on G2.com.

What problems is ShipMonk solving and how is that benefiting you?

Seamless integration Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![James B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James B.")
JB

James B.

Chief Executive Officer

Marketing and Advertising

Small-Business (50 or fewer emp.)

1/23/2019

"Shipmonk"

5/5

What do you like best about ShipMonk?

They have very strong systems that work will if you want fulfillment from your website handled. Review collected by and hosted on G2.com.

What do you dislike about ShipMonk?

They are rapidly growing so some systems haven't been figured out. Review collected by and hosted on G2.com.

What problems is ShipMonk solving and how is that benefiting you?

They allow me to outsource items that I'd have had to figure out. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

## Pricing Insights

Averages based on real user reviews.

### Time to Implement

2 months

### Return on Investment

17 months

### Perceived Cost

$$$$$

[
View More Pricing Information
](https://www.g2.com/products/shipmonk/pricing)

ShipMonk Comparisons

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f6dcd030edbdc2c0df7f471b4b9cf1ae/shiphero.jpg "Product Avatar Image")

ShipHero

4.5/5(216)

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 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_58ba0c1dab11a1e1fee483b928378ffd/shipbob.png "Product Avatar Image")

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3.7/5(122)

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Flowspace

4/5(53)

[
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##### 
##### ShipMonk Features

Inventory Management Platform Features

Inventory Level Dashboards

Stock History Reporting

eCommerce Integrations

Customer Management

Customer Portal

Visibility

Billing

Analytics

KPIs

Dashboards

Custom Reports

Supply Chain Operations

Warehousing

Transportation

Inventory Management

[
View More Features
](https://www.g2.com/products/shipmonk/features)

##### Categories on G2

[Inventory Control](https://www.g2.com/categories/inventory-control-software)[Order Management](https://www.g2.com/categories/order-management)[Supply Chain Visibility](https://www.g2.com/categories/supply-chain-visibility)

[Inventory Control](https://www.g2.com/categories/inventory-control-software)[Order Management](https://www.g2.com/categories/order-management)[Supply Chain Visibility](https://www.g2.com/categories/supply-chain-visibility)[Shipping](https://www.g2.com/categories/shipping)[Warehouse Management](https://www.g2.com/categories/warehouse-management)[3PL](https://www.g2.com/categories/3pl)[Cross Border E-Commerce](https://www.g2.com/categories/cross-border-e-commerce)[Shipping Insurance](https://www.g2.com/categories/shipping-insurance)

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