--- title: ShipHero Reviews meta_title: 'ShipHero Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 216 reviews by the users' company size, role or industry to find out how ShipHero works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 216 scale: '5' date_modified: '2026-08-14' parent_category: name: Inventory Management url: https://www.g2.com/categories/inventory-management --- # ShipHero Reviews **Vendor:** ShipHero **Category:** [Warehouse Management Software](https://www.g2.com/categories/warehouse-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 216 ## About ShipHero ShipHero makes it easy to ship eCommerce with our powerful warehouse management software (WMS). Our cloud-based WMS is perfect for emerging, scaling and high volume brands. Instead of holding you back, ShipHero can push your eCommerce business forward with the technology and processes you need to run a successful warehouse. We Crush it for for eCommerce Brands and 3PLs: - Reduce mis-picks and mis-ships by 99% - Reduce warehouse costs by 35%+ - Increase picking efficiency by 3x ## ShipHero Pros & Cons **What users like:** - Users value the **ease of use** of ShipHero, praising its intuitive interface and seamless integrations for quick onboarding. (43 reviews) - Users rave about the **excellent customer support** from ShipHero, highlighting their responsiveness and commitment to success. (30 reviews) - Users highlight the **intuitive interface and seamless integrations** of ShipHero, enhancing onboarding and workflow efficiency. (23 reviews) - Users value the **reliable and user-friendly inventory management** of ShipHero, which greatly enhances business operations and growth. (22 reviews) - Users find ShipHero's **setup ease** exceptional, enabling swift onboarding and efficient management of warehouse operations. (21 reviews) - Users appreciate the **efficient onboarding process** with ShipHero, feeling supported and confident throughout their transition. (20 reviews) - Order Management (20 reviews) - Service Quality (18 reviews) - Functionality (17 reviews) - Users value the **quick and helpful customer support** from the ShipHero team, fostering a strong partnership with 3PL. (17 reviews) **What users dislike:** - Users find the **lack of bulk editing and complicated navigation** frustrating, hindering efficient order management in ShipHero. (13 reviews) - Users express frustration with **poor customer support** , highlighting slow response times and unresolved technical issues. (11 reviews) - Users struggle with **bulk operation issues** in ShipHero, needing more clarity and streamlined processes for efficiency. (9 reviews) - Users face **integration issues** with ShipHero, encountering glitches and cumbersome login prompts that hinder efficiency. (8 reviews) - Users find **inventory management less streamlined** , requiring adjustments and complicating processes, though ShipHero generally adds value. (8 reviews) - Users experience **frequent software bugs** , leading to manual re-processing and prolonged support resolution times. (8 reviews) - Complexity (7 reviews) - Users experience **technical issues** such as bugs and delays in support, impacting order processing efficiency. (7 reviews) - Difficult Learning (6 reviews) - Difficult Training (6 reviews) ## ShipHero Reviews ### 1. Seamlessly Manages Orders with Superb Support **Rating:** 5.0/5.0 stars **Reviewed by:** Ginny G. | Technical PM, Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2026 **What do you like best about ShipHero?** I really appreciate the ease of connecting the channels with ShipHero, which makes our order management much smoother. The available API documentation for connecting to another WMS is very helpful. I also find the dashboards easy to use, streamlining our operations. What stands out most is the great support team, especially Mauro and Maria, who have been super helpful with all my queries. Overall, ShipHero is easy to use and warehouse friendly. **What do you dislike about ShipHero?** That we are unable to get the fulfilled dates on the report **What problems is ShipHero solving and how is that benefiting you?** ShipHero helps manage our D2C clients using multiple warehouses efficiently. It's easy to use and warehouse-friendly. ### 2. Revolutionized Our Warehouse Operations **Rating:** 5.0/5.0 stars **Reviewed by:** Randall G. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2026 **What do you like best about ShipHero?** As a 3PL, their native integrations with Shopify and other sales channels makes client onboarding and set up incredibly quick and easy. The clean and intuitive user interface is the best system my employees have used. Their stack of automation rules (specifically order batching) helps automate repetitive or time-consuming tasks. The labor management piece, Workforce Hero is a fantastic tool for getting clear insights into real time labor allocation and identifying top performers. Plus, the Labor Cost Dashboard gives us valuable insights into which clients cost us the most money to fulfill. Their innovation with light-based hardware for configuring custom pack stations has been game-changing for high-velocity SKU fulfillment. The scan-based quality control logic, such as scan to receive, scan to slot, scan to pick, and scan to pack, keeps inventory highly accurate. It's great that their native shipping platform supports rate shopping, so there's no need to toggle outside of ShipHero to get the best rates per package. The initial setup was beyond easy, especially with the supported Shopify integration automatically pulling in product and order data, and their CSV upload function is incredibly helpful for creating locations and inventory kits. **What do you dislike about ShipHero?** The biggest room for improvement is the 3PL billing function. It would be great if they had more flexibility in how we bill our clients. **What problems is ShipHero solving and how is that benefiting you?** 5 minute Shopify integrations, and simple UI makes onboarding new clients a breeze which allows us to close more deals, more quickly. Their full stack of WMS tools along with labor management and labor cost dashboards combined with their light hardware allows us to ship more orders with the same or fewer resources and to ultimately run a more profitable business. ### 3. Quick Support and Powerful Automation with ShipHero **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew Z. **Reviewed Date:** January 27, 2026 **What do you like best about ShipHero?** I love how ShipHero's system works fantastic for us and gives us everything we expect. The support is what we're most impressed with; when things aren't quite working the way we like, or when anything does go wrong, they are quick to respond, act, and resolve. This responsiveness sets them apart. I also find the Automation Rules feature incredibly powerful and simple to configure. It gives us the flexibility to service a broad variety of client needs and requirements without adding operational or development overhead. It's honestly a game changer. **What do you dislike about ShipHero?** The system is for the most part pretty quick, but there are some functions where it would be good to see increased snappiness. Specifically, functions around receiving and putaway aren't exactly 'laggy', but there's a general pause and processing in the back-end between scans or inputs. This issue seems server-side, as things move quicker on weekends when presumably fewer ShipHero users are active. **What problems is ShipHero solving and how is that benefiting you?** ShipHero resolves label formatting issues with partners like Australia Post to prevent returned parcels. It impresses me with its quick and effective support. I value the automation rules, which are powerful and simple, catering to diverse client needs without extra effort. ### 4. Reliable Fulfillment Partner That Scales with Confidence **Rating:** 5.0/5.0 stars **Reviewed by:** Caroline M. | Director of IT, Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2026 **What do you like best about ShipHero?** ShipHero has been a strong fulfillment and WMS partner for Bones Coffee Co. Their platform is reliable, integrates seamlessly with NetSuite, and provides accurate visibility into inventory and order workflows. Their team is responsive and knowledgeable, making them a partner we trust as we continue to grow. **What do you dislike about ShipHero?** One area for improvement would be reducing the learning curve. ShipHero is a powerful platform, but some of its more advanced features and configuration options take time and hands-on experience to fully understand and use confidently. More guided onboarding, along with additional advanced training resources, would be very helpful. **What problems is ShipHero solving and how is that benefiting you?** ShipHero helps Bones Coffee Co. manage and scale our order fulfillment, inventory management, and warehouse operations. The platform ensures accurate inventory syncing with Shopify, reduces manual work, and supports reliable picking, packing, and shipping at higher order volumes. This allows our team to operate more efficiently while maintaining a strong customer experience. ### 5. ShipHero leveled up our fulfillment business **Rating:** 4.5/5.0 stars **Reviewed by:** Gary D. | Managing Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2025 **What do you like best about ShipHero?** ShipHero has drastically improved our fulfillment business in numerous ways. First, it's forced us to become even more organized and process driven than ever before. Our daily use of the web app, desktop app and iOS apps has helped us level up our warehouse operations. Second, it's allowed us to easily start charging customers for storage based on usage and accurately charge for fulfillment labor to make a profit. Lastly, any problems we've had were quickly addressed to our complete satisfaction. **What do you dislike about ShipHero?** I dislike that the ShipHero UI feels a bit disjointed and inconsistent. There are sections that have entirely different navigation menus than the rest of the web app! I feel like the overall web app UI needs a lot of work. The app can also feel a bit buggy at times for as expensive as it is, but I recognize how complex it is to integrate with all the different carriers and e-commerce platforms. **What problems is ShipHero solving and how is that benefiting you?** ShipHero helps us accurately track customers' inventory in our warehouse and charge to store that inventory based on actual usage. Prior to ShipHero, we used ShipStation but its inventory locations feature was sorely lacking. ShipHero enables us to use several different carriers which is useful for different types of shipments. It also allows us to specify fees to a very granular level. While it doesn't solve every problem in our fulfillment business, it has solved many of them. ### 6. ShipHero has made growth on new marketplaces possible for us. **Rating:** 5.0/5.0 stars **Reviewed by:** Audra C. | Operational Systems Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2025 **What do you like best about ShipHero?** ShipHero has brought so much organization and clarity to our ship room and warehouse. This was the first WMS I’ve ever implemented, and I was nervous it’d be super technical, but the setup was way smoother than I expected. The system just makes sense once you’re in it — from pick and pack workflows with barcodes to real-time inventory and order syncing. I love how quickly our team caught on (our shippers and CS team love it!) and how easy it is to see exactly what’s going on in the warehouse or with any product at any moment. The Shopify, Walmart, and Amazon integrations are a essential for us — everything feels connected now. ShipHero has also basically eliminated mis-shipped product errors, and our Customer Service Team LOVES that! Cycle Counts simplify our inventory processes as well, as we used to use clipboards and manually count monthly. Breaking up Cycle Counts over time is a breath of fresh air and simplifies things as well as increases my confidence in our overall numbers at any given time! **What do you dislike about ShipHero?** There are elements to ShipHero that are difficult to catch on to up front - you really have to USE it to understand fully. There's only so much prep you can do in onboarding before Go-Live -- a lot of what you learn is real-time. Additionally, based on how we work as a Brand, the replenishment process unfortunately does not fit our workflows and we've had to do some tweaking. But all in all it's been a great add. **What problems is ShipHero solving and how is that benefiting you?** Mis-shipped products / orders have basically been eliminated for us! Inventory management is also a piece of cake now. The cross-marketplace integrations into one place and automation rules that apply to each have just made scaling the business possible! We have confidence we can meet SLAs. ### 7. ShipHero Is a great Platform but Replenishment, Putaway Flow, and Basic Labeling Need Improvements **Rating:** 3.5/5.0 stars **Reviewed by:** Dennis M. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 02, 2026 **What do you like best about ShipHero?** ShipHero does a great job streamlining operations and keeping fulfillment flowing smoothly. The interface is easy to navigate, which matters a lot when you live in the system all day, and the recent upgrades around inventory locations, totes, and related workflows have been genuinely helpful and show they are investing in the product. Customer service has also been solid overall. When we run into issues, we usually hear back within a few hours, which makes a big difference when operations are moving fast. **What do you dislike about ShipHero?** That said, the biggest downside for us, and the part that truly hurts the experience, is replenishment. It has been broken for well over a year and has caused repeated operational issues and slowdowns. I am sure it is being worked on, but it has had a real and measurable impact on our efficiency. I also do not understand why replenishment and putaway do not use some sort of snake method similar to fulfillment. During putaway, there is nothing on the main screen that shows where products should go, so you have to click into each item or scan each barcode just to see its location. Because the system does not automatically create an optimized putaway path, a task that should take considerably less time can take hours and a lot of unnecessary steps. The same issue exists with replenishment. Once you select all the items to replenish, there is no organization or logical flow, so you are forced to manually scroll through the list and create your own path, which again adds unnecessary time and friction. Another frustrating issue is the default invoice and packing slip label. It only shows five items and prints on about half of a 4 x 6 label. Our previous service displayed close to twenty items on the same size label, which reduced waste and made packing faster. When this was raised with support, the solution offered was their paid custom label service. I made it clear this was not a request for a custom label but a request to improve the standard label experience to match what other platforms already provide. From there, it felt like the feedback was pushed to the bottom of an endless list of product suggestions. That is especially disheartening because it creates unnecessary waste and inefficiency, then positions a paid upgrade as the fix. Considering the cost of the platform, it feels less like innovation and more like chasing pennies with a handful of dollar bills. **What problems is ShipHero solving and how is that benefiting you?** ShipHero is solving the core problems of order fulfillment and inventory organization by bringing structure, visibility, and accountability into our warehouse operations. It allows us to track every action tied to an order, which makes it much easier to identify where mistakes happen and correct them quickly instead of guessing. From a fulfillment standpoint, this has improved accuracy, speed, and team accountability. On the inventory side, it gives us a centralized system to manage stock levels and locations, which is critical at scale. We have also recently started implementing purchase orders to better manage receiving, which is still a work in progress, but ShipHero provides the framework needed to build a more controlled and auditable receiving process as we continue refining it. ### 8. Exceptional service and reliable 3PL **Rating:** 5.0/5.0 stars **Reviewed by:** Anthony R. | Office & Procurement Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 13, 2025 **What do you like best about ShipHero?** We use ShipHero every single day getting started was simple and has genuinely transformed the way we work, giving us the freedom to focus more on design, sales, and customer service. By trusting Shiphero as our 3PL partner to manage inventory, receive products (this one was big because we'd share a dock with all the offices), and handle shipping, we no longer need to stress over the operational aspects. This shift has lifted a major burden off our team and allowed us to scale more confidently. Always responsive, knowledgeable, and genuinely invested in helping us succeed. Integrations with other platforms are seamless, making setup simple. The automation rules helped us reduce errors and make daily operations much more efficient. **What do you dislike about ShipHero?** Wish ShipHero provided a photo of the package when it’s sent out, so we could easily reference or confirm how it was packaged. **What problems is ShipHero solving and how is that benefiting you?** At times, our SKUs from the factories can be inconsistent, but ShipHero’s team steps in to handle quality assurance for us. This support helps make sure everything is accurate before our products are shipped. Thank you SH support "Dylan" ### 9. Foolproof and Systematic Order Fulfillment **Rating:** 5.0/5.0 stars **Reviewed by:** Dan L. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2026 **What do you like best about ShipHero?** I like that ShipHero is foolproof and makes the order fulfillment process very systematic. It gives us confidence in bringing in new employees and getting them up and running with our fulfillment process without worrying that it will create problems. ShipHero's team did a great job in the setup process, taking us through a very structured process to get us up and running. **What do you dislike about ShipHero?** Our team found it difficult to get the other members of our organization trained in ShipHero so they could feel confident fulfilling orders without the primary person who was leading the ShipHero implementation being present. **What problems is ShipHero solving and how is that benefiting you?** I use ShipHero for managing inventory, fulfilling orders, handling purchase orders, and receiving inventory timely, making the process systematic and foolproof. ### 10. Super Easy to Learn—Shipping in Minutes. Ditch the pen and paper **Rating:** 4.0/5.0 stars **Reviewed by:** Zach R. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2026 **What do you like best about ShipHero?** The ease of use is super nice. We can train someone how to ship and order within minutes as apposed to hours or days **What do you dislike about ShipHero?** Learning how to manage the back end can get confusing but once there is a plan in place, it becomes super easy **What problems is ShipHero solving and how is that benefiting you?** We went from doing inventory managment on pen and paper while also shipping orders by swicthing between many different tabs to now having one centralized location for warehouse managment ### 11. Comprehensive Warehouse Management, Needs Improvement in Virtual Warehousing **Rating:** 4.0/5.0 stars **Reviewed by:** Hannah G. | Head of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2025 **What do you like best about ShipHero?** I appreciate ShipHero's complexity and manipulability, which allow for detailed and flexible management of our warehouse operations. The ability to auto batch shipments and utilize picking locations is incredibly valuable, making processes more efficient and organized. The feature to use defined picking locations is particularly beneficial as it simplifies the onboarding process for seasonal help, ensuring they can quickly adapt to our workflows. Additionally, the support during the initial setup was excellent, with our onboarding manager, Alex, providing great assistance, which contributed to a smoother transition. These aspects have transformed our inventory and warehouse management from basic applications to a comprehensive system that meets our operational needs. **What do you dislike about ShipHero?** I’m struggling with the concept of 'virtual' warehouses in ShipHero. Although I have a primary e-commerce warehouse location, I frequently operate pop-ups and need virtual warehousing to manage these effectively. I’m not satisfied with how this feature currently functions. Additionally, the process of inventory transfers is problematic. I find myself having to simulate actual shipments from one warehouse to another when I merely aim to perform a virtual transfer; this complicates operations unnecessarily. **What problems is ShipHero solving and how is that benefiting you?** ShipHero improves warehouse efficiency by enabling auto batching of shipments and picking locations, making it easier to manage seasonal staff. It provides robust functionality beyond simple label creation, serving as a comprehensive warehouse management system. ### 12. Seamless Setup, Robust Inventory Management **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer R. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2025 **What do you like best about ShipHero?** I appreciate the amazing customer service, including on-site visits, which made the setup process for ShipHero easy and efficient. The platform excels in managing inventory, organizing shipping, and providing proof of delivery, immensely benefiting our business operations. Additionally, the versatile features like automation and goal setting have supported our company's growth. The seamless integration with other platforms like Shopify, TikTok Shop, and Amazon enhances functionality. Overall, ShipHero perfectly meets our needs as a small business, offering comprehensive solutions. **What do you dislike about ShipHero?** I am concerned about the retention of customer service agents. It seems there is a frequent rollover of assigned customer service agents, who often move on to other companies or businesses. **What problems is ShipHero solving and how is that benefiting you?** I find ShipHero excels in inventory management, shipping organization, proof of delivery, and packaging, supporting numerous aspects of our business. ### 13. User-Friendly with Dynamic Reporting Capabilities **Rating:** 5.0/5.0 stars **Reviewed by:** brittany z. **Reviewed Date:** January 09, 2026 **What do you like best about ShipHero?** I like how easy and user-friendly ShipHero is. I love the constant updates to keep it working smoothly and even better. I really like all the different types of reports you can pull. The reports have lots of detailed information, are very easy to generate, and hold lots of information that definitely helps our clients run their business smoothly. The initial setup of ShipHero was very easy. **What do you dislike about ShipHero?** I've had issues in the past with Shopify and ShipHero syncing inventory correctly. We have several customers reach out, and I manually have to push their inventory to Shopify. **What problems is ShipHero solving and how is that benefiting you?** ShipHero makes it easy to pull detailed reports, track inventory, and bulk upload orders, helping clients run their businesses smoothly. ### 14. Excellent Software. Very user friendly. Goods In, Putaway & Replenishment are all seamless. **Rating:** 5.0/5.0 stars **Reviewed by:** Charles C. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2025 **What do you like best about ShipHero?** ShipHero is an excellent, user-friendly platform. The interface is intuitive, and warehouse operations run smoothly from Goods In through to Putaway and Replenishment. Everything feels seamless and well-designed — a brilliant tool for any 3PL looking to streamline their fulfilment processes. **What do you dislike about ShipHero?** Being a UK company, the US Dates and US formats are inconvenient. **What problems is ShipHero solving and how is that benefiting you?** It solves the challenge of managing inventory accuracy, order fulfilment, and replenishment all in one place. Before ShipHero, we relied on multiple disconnected tools and manual tracking. Now, everything — from Goods In to Putaway, Replenishment, and Pick & Pack — is centralised and automated. The real-time visibility and seamless integrations have saved us countless hours, reduced errors, and made scaling our 3PL operation far smoother. ### 15. The Apple of WMS — Elegant, Intuitive, and User-Focused **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2025 **What do you like best about ShipHero?** ShipHero stands out for its practical and user-friendly design. The interface is very clean and intuitive, which allows new staff to adapt quickly without lengthy training. This alone helps reduce onboarding costs and mistakes compared to many traditional WMS platforms. Another standout is the depth of its automation features. Beyond simple rule-setting, ShipHero provides exceptional convenience in processes like invoicing, and the more you learn the system, the more powerful and versatile it becomes in streamlining operations. In addition, the API integrations are remarkably simple. Connecting with shipping carriers and sales channels is straightforward and requires very little setup, which has been a major advantage in terms of stability and scalability. Finally, the most valuable feature for us has been multilingual support. ShipHero allows logs and notes to be entered in any language without characters breaking — something very few WMS platforms can handle properly. For our global operations, this has been a game-changer, enabling seamless collaboration across teams without language barriers. **What do you dislike about ShipHero?** Honestly, it’s hard to say I “dislike” anything because ShipHero is such a well-designed and powerful system. Instead, I’d like to share a suggestion for the future. It would be great if menus and the entire interface could fully support multiple languages. One of ShipHero’s biggest strengths is that logs and notes can be written in any language without characters breaking — a rare and very valuable feature. Extending this multilingual support to the menus and user interface would make the system even more accessible for global teams. Additionally, having options to adjust currency and time settings for different regions would make ShipHero even more adaptable for international use. **What problems is ShipHero solving and how is that benefiting you?** ShipHero enables us to manage the full scope of shipping, warehouse management, and 3PL operations very effectively. Its user-friendly UX/UI design saves training time and makes the system intuitive to use, which is a major benefit for onboarding new staff and reducing errors. The single biggest advantage, however, is the ability to record notes in multiple languages without characters breaking. This is extremely rare among WMS platforms — I’ve tested demos from many providers, and only a handful could handle multilingual input properly. For a business that collaborates internationally, this is a game-changing feature. Instead of switching between multiple platforms for communication, we can now keep everything recorded directly within the WMS, regardless of language. On top of that, the onboarding experience with ShipHero has been exceptional. Starting a business is never easy, but the team took real responsibility, guided me safely through the process, and made me feel supported from day one. It was honestly one of the best onboarding experiences I’ve ever had — I would highly recommend it. ### 16. So far my experience has been great! **Rating:** 5.0/5.0 stars **Reviewed by:** Travis H. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2025 **What do you like best about ShipHero?** I like how user friendly and intuitive the software is. It has so many functions and customization features that are usable and make a real difference to our team. It was easy to integrate stores as well which was a big win, in our last platform it was a lot more complicated. **What do you dislike about ShipHero?** I don't like that there are kind of 4 areas that you have to bounce around in, the Parent page, then Child Accounts, the App.dot, and then the pick and packing portal. Whats a pain is that there are somethings that can only be found in one of thos areas and if your page is not set in that area then you need to remember that and navigate around until you can find it. I alway wish there was some color coding options for orders. **What problems is ShipHero solving and how is that benefiting you?** It solves all our order and inventory management and that is a huge benefit to us because without it we'd be using excel spreadsheets. ### 17. Innovative Features for Operators, Support Improving with Escalation **Rating:** 4.5/5.0 stars **Reviewed by:** Brandon R. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2025 **What do you like best about ShipHero?** They come out with new features constantly that have the warehouse operators at the front of their mind. It has made training our new packers and pickers much easier and give me visibility into performance of the warehouse **What do you dislike about ShipHero?** Their support can be hit or miss with response time but they have a great escalation process that has helped correct this **What problems is ShipHero solving and how is that benefiting you?** Thy allow us to manage a lot of clients orders and ship them out in the fastest way possible ### 18. Intuitive WMS with Great Support and Solid Integrations **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2026 **What do you like best about ShipHero?** Intuitive to use, with great customer support and solid integrations. **What do you dislike about ShipHero?** Like most WMS systems, it does have some limitations. In our business, we’ve noticed weaknesses in the work order flow, along with limited information and functionality available through the customer portal. **What problems is ShipHero solving and how is that benefiting you?** An all-in-one solution for our 3PL. It helps us manage inventory, handle parcel shipping and pallet orders, and provide a customer portal where our customers can access information in real time. ### 19. ShipHero for Down Right Merchandise **Rating:** 4.0/5.0 stars **Reviewed by:** Todd C. | Warehouse Operations Manager, Continuous Improvement, Small-Business (50 or fewer emp.) **Reviewed Date:** June 20, 2025 **What do you like best about ShipHero?** I love how easy it is to use. It's much more intuitive than our previous WMS. It has live updates, which is critical for inventory accuracy. **What do you dislike about ShipHero?** We were targeting a quick turn around for the transition. The implementation team did not account for some intricacies. They had to spend a large amount of time dealing with those issues which turned a 3 day training into a half a day of training and they sent one person back for additional help. One of the biggest reasons that I went with ShipHero is that it promised granular data for analyzing for process improvements, but we have yet to see the details in the reporting that we need. **What problems is ShipHero solving and how is that benefiting you?** Live updates is the biggest thing it's providing us. Our associates do not have to sync after everything they do. This is huge for inventory accuracy. ### 20. Smooth Transition into a New WMS **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2025 **What do you like best about ShipHero?** Shiphero allows us to scale quickly and smoothly. As a relatively young business experiencing fairly rapid growth, we needed a warehouse management system that would allow us to integrate every facet of our operation. Shiphero has allowed us to expand consistently and will continue to be a major asset for us. We sell online on multiple platforms and have a brick and mortar site, and Shiphero has been key to making all of our inventory processing flow much more smoothly. **What do you dislike about ShipHero?** There are drawbacks that we've noticed - the sell ahead feature for purchase orders is not as fully functional as we'd like it to be. Some of our inventory sells in various units of measure and we'd like to be able to use the sell ahead feature to do preorders for all variations of the items. We have found workarounds that require more manual input, but would like for this to be built into the sell ahead feature. **What problems is ShipHero solving and how is that benefiting you?** We're using Shiphero to manage our inventory in both our retail location and the connected warehouse. We will additionally be fully migrating all of our inventory from our other platform to Shiphero and refining our processes and systems to make use of Shiphero as a unified backend for inventory management and fulfillment. ### 21. First Go-Around at a WMS - Happy so far! **Rating:** 4.0/5.0 stars **Reviewed by:** Landon R. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2025 **What do you like best about ShipHero?** As an owner of a US based 3PL, I have been pretty happy with ShipHero so far. It reduces wrong shipments and it's nearly bulletproof in it's ability to prevent wrong shipments from going out. It's fairly simple to use, but i also haven't used other WMS's before. I like that I can teach my staff to use shiphero in less than a few hours. I also think the support i've received so far has been pretty stellar. Avi Raz is my main POC at ShipHero, and he's been great. Super fast to respond, and very eager to help me wether it relates to him or not. He's probably been the best part of Shiphero so far. **What do you dislike about ShipHero?** There are a few bugs that I would like to see resolved, but definitely nothing that's process breaking, or massively cumbersome. I also wished the software looked a little bit better, but that's very far down the priority list. **What problems is ShipHero solving and how is that benefiting you?** It's our basis for running our entire operation. Without it, we wouldn't have a warehouse to run at this point in time. It minimizes our wrong orders by 99% (not just a marketing claim, this one is real). It keeps everything organized, we've got around 1,000+ SKU's and it makes keeping everything organized very easy. ### 22. Reliability, trust and confidence when moving over to ShipHero **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** September 24, 2025 **What do you like best about ShipHero?** After spending time learning about ShipHero we like the ease of use, and the potential efficiency earned from taking on ShipHero. Our warehouse has been operating based on best-guess practices, and now with ShipHero we can solidify our operations and streamline our inventories. The rules and automations are easy to setup and the performance dashboards can help us gain more visibility on our output. **What do you dislike about ShipHero?** Some integrations are still being worked on, so there are limitations there if you aren't in line with who they integrate with. **What problems is ShipHero solving and how is that benefiting you?** ShipHero is helping us centralize our inventory, and manage our fulfillment process, benefiting us by putting time back in our day, and ensuring less errors in fulfillment. ### 23. New Customer, Happy Customer! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2025 **What do you like best about ShipHero?** The platform is intuitive, clean, and highly functional—it’s easy to train teams on and integrates seamlessly into our workflow. The onboarding experience was outstanding, thanks in large part to our specialist, Alexander Tiezzi. He was knowledgeable, responsive, and genuinely committed to our success. We always felt supported and set up for long-term success. **What do you dislike about ShipHero?** ShipHero gives us real-time visibility into our fulfillment operations across multiple warehouses, which is essential for a fast-moving, seasonal business like ours. The reporting tools, automation rules, and inventory tracking features save our team time and reduce errors. We’ve also seen a noticeable improvement in shipping speeds since going live. **What problems is ShipHero solving and how is that benefiting you?** ShipHero has helped us centralize and streamline our fulfillment operations across multiple warehouses. Before, we lacked real-time visibility and had to manage processes manually, which was error-prone and inefficient—especially during peak season. Now, we’re able to move faster, fulfill more accurately, and provide a better experience for our customers. It’s also made it much easier to manage split shipments and track inventory levels in real-time, which has been a game-changer for planning and scaling. ### 24. Outstanding software and even better support team! **Rating:** 5.0/5.0 stars **Reviewed by:** Joseph B. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2025 **What do you like best about ShipHero?** Our team has enjoyed the ease of use while having the option of being very in-depth. ShipHero makes inventory tracking & shipment fulfillment so simple that I can't believe we didn't try this years ago. From receiving to packing, every step is very intuitive and straightforward. We were wasting a ton of time with other software that fell short or resorting back to Google Sheets but now we have a simple interface for all users to get information from any device in real time. Never again will we have to search for an item in the warehouse! Everyone on the ShipHero team is very genuine, patient, and considerate of our time. Avi, our Implementation Manager, honestly could not be better. He takes great care in listening to our needs and immediately guiding us to a solution to ensure our time is utilized efficiently. Even in a rare instance that he does not have an immediate answer, Avi always follows up with us extremely fast and thoroughly provides us with the answer we need. Implementation was simple but very hands-on. It's easy to get lost in a new software but Avi was always there to get us back on track even outside our normal meeting times. We love to tinker and when we do sometimes we mess things up! A quick ping to Avi and we are back to where we needed to be. You never feel alone or abandoned after the sale with the ShipHero team, which provides us a huge sigh of relief. At first, when choosing a new WMS, we met with all the top brands and there was always something that just did not feel right. We watched all the videos on the ShipHero YouTube channel, and that alone made us feel much more comfortable committing to the software. Once we got on a video call with Mark, who was our SaaS Account Executive, he answered every single question we had, and there were a TON of questions. Mark essentially sealed the deal by guiding us to a full package solution that would allow us to not only implement this new software but to do it within our tight deadline. Overall, we are 100% confident that we made the right decision by trusting ShipHero with our business. Our warehouse is more organized, our employees are less frustrated, and our clients are in love with all the data we can easily provide. **What do you dislike about ShipHero?** We have not found much to dislike about ShipHero at this point. One small tweak would be to allow the software to recycle tabs instead of opening a new tab for some of the actions. **What problems is ShipHero solving and how is that benefiting you?** Our biggest problem was inventory location and movement inside our facility. ShipHero allowed us to train our employees easily to ensure all inventory is trackable every minute of the day within our warehouse. No matter who is working on a project, we now have easy access to the history of the project, products and employees involved. WM goes on vacation, no problem! Everyone knows where everything is at all times. ### 25. ShipHero / Visionz Designs **Rating:** 5.0/5.0 stars **Reviewed by:** Sam J. | Head of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2025 **What do you like best about ShipHero?** Direct integration with modern e-commerce platforms. Saves in lengthy development times that is usually needed with ERP platforms. Efficient pick and pack workflows that speed up fulfilment times. Also cuts down on picking errors. Easy to understand pick and pack mobile app, allows for easy on boarding and training of new staff. Ability to handle multiple 3PL clients with ease. **What do you dislike about ShipHero?** The ability to integrate with production management platforms would be useful. **What problems is ShipHero solving and how is that benefiting you?** Inventory management, efficiency and picking accuracy (reduction in complaints). ### 26. Comprehensive & User Friendly! **Rating:** 5.0/5.0 stars **Reviewed by:** Tiffany S. | Operations Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2025 **What do you like best about ShipHero?** We have a ShipHero software account for our 3PL and love that it is very user friendly and easy to navigate! We enjoy the multitude of features including order management, inventory management, report generation, and so much more. ShipHero has helped us grow our business with easy customer onboarding and carrier integration. We also love having a dedicated CSM and team available to investigate any technical issues and to answer our questions. After switching from a lesser WMS, we found ShipHero was incredibly simple to install and begin using right away. **What do you dislike about ShipHero?** There are several areas we would like to improve: one being more seamless integration of the various features - when switching between different modules, such as purchase orders vs order shipping, I'm prompted to login at every module switch, which is usually a 2 step process. Second being more proactive monitoring for tech bugs, rather than my team needing to capture the issue via images/videos, and giving an extensive description of the issue. Sometimes we're so busy that we aren't able to stop, document the issue, and go back and forth with CS to reach a resolution. Third being building out the billing functionality with more features and customization - all of of our accounts have different billing structures and it requires quite a bit of manual manipulation after exporting the invoices to ensure our customers are being charged correctly (example recognizing a carton as a single pick versus 100 individual picks). **What problems is ShipHero solving and how is that benefiting you?** We absolutely love the 2 way connection between Shopify and ShipHero, this allows for much easier order and product management. ### 27. ShipHero has saved us an incredible amount of time and energy! **Rating:** 5.0/5.0 stars **Reviewed by:** Casey M. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2025 **What do you like best about ShipHero?** ShipHero made it easy to connect all of our ecommerce platforms to one central location, saving us so much time and energy in managing orders from all over the internet. The automation is seamless, and the setup process was simple. It's also amazing to be able to track orders all in one place, without having to bother anyone for tracking information. We had one question, and support took care of us right away. Amazing expreience! **What do you dislike about ShipHero?** We have not experienced any downsides to ShipHero. **What problems is ShipHero solving and how is that benefiting you?** ShipHero is saving us time and energy in managing our orders from across several ecommerce platforms, and helping us track our inventory. ### 28. Up-to-date software **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2025 **What do you like best about ShipHero?** User friendly, UI UX is current and modern. The number of features is nice and integrating customers as well as multiple APIs is easy. **What do you dislike about ShipHero?** My least favorite part is their tech support. They're possibly understaffed because it often takes over 24 hours for an initial response. The reports our customers want are not available. **What problems is ShipHero solving and how is that benefiting you?** Customers can easily make changes to orders themselves, as well as submit purchase and work orders. Our previous software never allowed for that. ### 29. Easy Integration and Fast Syncing, But Support Needs Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2025 **What do you like best about ShipHero?** The integration process is straightforward and user-friendly, making it easy to get started. I also appreciate how quickly the syncing occurs. **What do you dislike about ShipHero?** The response time for tickets is not very fast, but Rozmana Ahmadi's support truly makes things much easier, particularly during emergencies. **What problems is ShipHero solving and how is that benefiting you?** The dynamic slotting more accuracy for our inventory management ### 30. All in one WMS for Fulfillment Centers **Rating:** 4.5/5.0 stars **Reviewed by:** Carlo Aldo P. | VP of Fulfillment Services, Mid-Market (51-1000 emp.) **Reviewed Date:** December 25, 2024 **What do you like best about ShipHero?** I like that it has a great UI/UX for pickers and packers and all operations team that allows for better productivity. It's a system that solves complex needs in general to the most basics ones for a Fulfillment Center with an easy to use logic. I like the fact that we can use lot products and FEFO logic, we can create bundles for customers based on single products so no need to make pre word to create them. In general, is a system that adds value to the operation and visibility to the team and customers. But what I like most its the attention you receive fro the SH tam to answer all your questions and help solve issues you might have either if its something you don’t understand or a bug in the system. The API integration was simple and connects with our system perfectly that allowed almost a plug-in-and-play atmosphere for the operation. training of use is quite simple. We use it all the time to check for pending orders to ship. **What do you dislike about ShipHero?** What I don't like is some configuration sets that are a bit slow to set. Like when you create a new seller/customer for the general admin personnel you have to manually select that new customer in each user by hand. Its time consuming of you don't have a dedicated person for system configuration and also even if you do it does not add that much value. I would like Lot customers to have a default setting that all new products created either by API or manually are created as needing lot since when a customer creates a new product this you need to catch it or the product will be inbounded without this characteristic. I would also like more reports and statistics about performance, general production and productivity an faster downloads of information in excel if you need to. I also don’t love that automations need to be done be a seller (3PL) basis and not general for all operations. **What problems is ShipHero solving and how is that benefiting you?** Manage all Fulfillmetn Center oparation for us and our customers and have complete visibility of all orders and type of orders we need to ship. ### 31. Director of Operations **Rating:** 4.5/5.0 stars **Reviewed by:** Shawn G. | Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2025 **What do you like best about ShipHero?** Very user friendly, multi language settings, flexible configuration options, AUTOMATION RULES. **What do you dislike about ShipHero?** Support resolution can at times take longer than preferred, especially on time critical items. Billing module is not helpful and we do not use. **What problems is ShipHero solving and how is that benefiting you?** . ### 32. Shiphero blows the other WMS' out of the water! **Rating:** 5.0/5.0 stars **Reviewed by:** Eric D. | Co-Founder, Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2024 **What do you like best about ShipHero?** ShipHero has been an incredible partner in our growth as a 3PL. The platform is intuitive and built with the needs of fulfillment operators in mind—focusing on the core functionality that actually drives warehouse performance. We’ve seen firsthand how they prioritize enabling their partners: opening up their APIs, providing smooth integrations with Make.com, and continually expanding functionality in ways that support our needs as a scaling 3PL. The support team has been exceptional. We’ve had the pleasure of working closely with Matt Wolmer and several past account managers who have gone above and beyond to understand our business and help us get the most out of the platform. Their responsiveness and genuine commitment to problem-solving make a huge difference. We’re also incredibly impressed by the events ShipHero hosts. These gatherings bring the community together, spark innovation, and help all of us push the platform forward. The sense of collaboration they foster among operators, developers, and ShipHero’s own team is rare in the industry. Another huge advantage is their carrier integrations. These integrations have been a game-changer for us—unlocking meaningful shipping cost savings for our clients and simplifying what used to be a complex, time-consuming process. We’re proud to be on ShipHero and to be building our business on a platform led by Aaron, whose leadership and vision inspire confidence that we’re in good hands for the long term. **What do you dislike about ShipHero?** While so much about ShipHero is best-in-class, the billing functionality remains a pain point. We still have to manually create invoices each week because the QuickBooks integration doesn’t leverage predefined relationships between ShipHero’s fees and their corresponding revenue line items. This is a well-known issue across the 3PL community. That said, we’re encouraged that conversations are actively happening to address this. ShipHero’s leadership and support team have acknowledged the challenge and are engaging with partners like us to work toward a solution. We’re optimistic that these discussions will result in meaningful improvements in the near future. **What problems is ShipHero solving and how is that benefiting you?** Rate shopping in ShipHero has been a massive step up from our previous WMS. It empowers us to deliver the best possible shipping outcomes for our clients, and the deep list of native carrier integrations has unlocked meaningful cost savings that we can pass directly to them. Combined with its bulk shipping capabilities and robust Shopify integration, ShipHero offers a truly hard-to-beat solution for 3PLs like ours. We’re also excited about the upcoming License Plate functionality. When we first reviewed ShipHero three years ago, this was the one feature we felt was missing for us as a 3PL. Seeing it now coming to fruition reinforces our confidence that the platform is headed in the right direction and continually innovating to meet our needs. ### 33. As a Small ecomerce company this was a Homerun choice **Rating:** 4.5/5.0 stars **Reviewed by:** Ryan B. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2025 **What do you like best about ShipHero?** You can use it out of the box. They provide a full academy at your disposal, and we have used it to train all our managers and hourly. **What do you dislike about ShipHero?** I am not in love with the cycle counting screens and the ability to get base reporting from any open counts. **What problems is ShipHero solving and how is that benefiting you?** Inventory traceability and efficient picking and packing without a major capital expense of equipment. ### 34. Loved Working with Shiphero **Rating:** 4.5/5.0 stars **Reviewed by:** Houston H. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2025 **What do you like best about ShipHero?** The user interface is extremely easy to use. The Shiphero team understands my issues and what changes need to be made. Implementation has been great! Our Onboarding Specialist has been FANTASTIC. Avi is always available and quick to respond to any questions we have. Our Sales Rep, Alex, was great also. He was upfront about everything that goes into the price and was able to work with us to make it happen. **What do you dislike about ShipHero?** So far no issues. Everyone has been super helpful. **What problems is ShipHero solving and how is that benefiting you?** Went with Shiphero because of the WMS and the picking. ### 35. Shiphero is the best WMS in the market, period **Rating:** 5.0/5.0 stars **Reviewed by:** Einar P. | Commercial Manager & Client Success Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2024 **What do you like best about ShipHero?** It's has been a crutial tool to enable scaling our business. All the tools for inventory and order management and tracking are amazing. The ease of integration has been a joy to our ecommerce clients. The software itself is very easy to use and self intuitive, has made onboarding both our clients and employees a breeze. It has all the tools you need to run a state of the art operation. As as cherry on top the customer support and specially in our case Catalina Galvis has been an lifesaver, always following up our reports with quick answers and quick solutions everytime we had needed it. We have been using shiphero since we started as a small ecommerce fulfillment company and will continue to be our ally in our regional omnichanell fulfillment for our local market and cross border fulfillment. **What do you dislike about ShipHero?** It started with a focus on ecommerce fulfillment and as such it still needs some more tools for the B2B side, but I know from the team that it is something they are developing and will come eventually **What problems is ShipHero solving and how is that benefiting you?** They are developing tools to easy up the B2B & cross border fullfilment (containers handling), anyway on the meantime theres always workaround that solves our short term needs and the team has always been very helpfull ### 36. ShipHero Makes Picking, Packing, and Shipping Simpler for any Size Warehouse **Rating:** 5.0/5.0 stars **Reviewed by:** Alyssa S. | Director of Customer Service, Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2024 **What do you like best about ShipHero?** ShipHero makes shipping quick and easy for anyone to use. They have a fantastic team. Alissa, Chris, Collin, and Stacy have been extremely helpful with any questions we've had, and they always get back to us as quickly as possible. Our team was able to easily navigate switching to ShipHero in 2 days with very little hiccups. ShipHero also has endless features, and we were able to personalize our account to fit our warehouse's unique needs. I highly recommend ShipHero and their team of awesome people. **What do you dislike about ShipHero?** I have not had a lot of negative things to say about ShipHero. The only thing I can think of so far is that having an android app for packing would have prevented us from having to purchase a new iPad. **What problems is ShipHero solving and how is that benefiting you?** ShipHero makes picking, packing, and shipping easier. It's made troubleshooting packing errors and software errors way easier to navigate. ShipHero also has helped us organize and manage our warehouse quickly and proficiently. ### 37. Shiphero has been a good experience. I feel like I'm a Shiphero expert. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2025 **What do you like best about ShipHero?** ShipHero has been straightforward for my team to implement, and it has allowed us to streamline our processes with ease. We rely on this system daily, and my team prefers it over our previous solution. I would highly recommend it. **What do you dislike about ShipHero?** I don't have a lot of downsides right now, I think inventory management could be a little more streamlined and I wish we could print labels and barcodes straight from the system. **What problems is ShipHero solving and how is that benefiting you?** Shiphero has allowed us to track shipping and inventory much better, it has also streamlined our processes to a high degree. ### 38. Easy to use, Quick Implementation and Great Team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2025 **What do you like best about ShipHero?** Shiphero is a great way to bring automation to your warehouse fulfillment and shipping. The platform is intuitive and easy to use for training new users. The implementation team was very informative and we were able to implement in less than 2 months. The Netsuite integration team worked simultaneously for a successful launch. All Shiphero team members have been very accessible and quick to reply to our inquiries . **What do you dislike about ShipHero?** There were some process changes that we had to take on, but nothing that was critical in our daily operations. **What problems is ShipHero solving and how is that benefiting you?** We have improved inventory management and automated order picking to scale our fulfillment without additional staff. ### 39. Very proactive, quick to resolve simple issues! **Rating:** 4.0/5.0 stars **Reviewed by:** Ahmed f. | Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2024 **What do you like best about ShipHero?** - UI is user friendly, can find most things or new features easily or via SHIPHERO documentation. - SHIPHERO support for the most part is quick to provide updates on tickets. **What do you dislike about ShipHero?** - Missing features for bulk editing Orders (example: re-processing orders) - Bugs or software issues requiring re-processing of the order manually - Some support tickets require engineer assistance and these typically take sometimes over a month to resolve - Automation Rules should have more triggers to work with (example: non-existent SKUs with product names should be a trigger to work with) **What problems is ShipHero solving and how is that benefiting you?** Automating DTC/B2B orders for our clients. ### 40. Support Team Appreciation **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Warehousing | Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2024 **What do you like best about ShipHero?** I find it to be fairly intuitive software and easy to implement, but when we have questions or need direction the support is top notch! I can't thank our CS manager Cathy and her team enough for all of the assistance they provide. We just recently expanded operations to a second location and they have been a huge proponent in our ability to do it smoothly and without any noticeable pauses in our service. We really think of them as an extension of our team as they provide not only knowledge, but offer up unique solutions to issues we encounter - which is pretty rare in today's CS landscape. We can't thank them enough!! Cathy's team is 10/10. **What do you dislike about ShipHero?** Often run into missing features/functionality that seem obvious, but have been missed or not given enough attention. **What problems is ShipHero solving and how is that benefiting you?** As a 3PL account we have a wide range of different clients with varying needs. ShipHero has given us the tools and visibility to manage all of these priorities and the number of exceptions that come with each. From receiving workflows, to inventory management, and multi-warehouse capability, ShipHero has helped us to structure our operations in a predictable and repeatable way. ### 41. Excellent service and easy to use all in one ecommerce software. It just works! **Rating:** 5.0/5.0 stars **Reviewed by:** Tony D. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2024 **What do you like best about ShipHero?** Simplistic order management and super easy to use shipping software that is barcode ready. Every thing is built it. And tight integration with Shopify. No other software is this tightly integrated into Shopify. **What do you dislike about ShipHero?** 2 versions. Need to get it all into one version asap. Makes it confusing. With logging in and out every time it switches. **What problems is ShipHero solving and how is that benefiting you?** Easy shipping, best shipping rates with ups and easy order management. ### 42. The more I use the more I love shiphero **Rating:** 5.0/5.0 stars **Reviewed by:** Humberto H. | warehouse manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2024 **What do you like best about ShipHero?** Their academy lets new employees learn how to use it a very short period of time, the videos are interesting and well explained. **What do you dislike about ShipHero?** I havent found any downsides, I love how shiphero keep improving and adding new features **What problems is ShipHero solving and how is that benefiting you?** inventory and order management ### 43. Easy to use with small exceptions **Rating:** 4.0/5.0 stars **Reviewed by:** Tsvetomir M. | Supply Chain Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2024 **What do you like best about ShipHero?** Rich functionality, excellent support, and generally easy to use. **What do you dislike about ShipHero?** There are slow search functions and the saving mechanisms when editing orders are separated, which makes them prone to errors and data loss. **What problems is ShipHero solving and how is that benefiting you?** Manage our inventory and shippments ## ShipHero Discussions - [How do you handling inventory In and Out efficiently](https://www.g2.com/discussions/30463-how-do-you-handling-inventory-in-and-out-efficiently) - 1 comment, 1 upvote - [How much does ShipHero cost?](https://www.g2.com/discussions/how-much-does-shiphero-cost) - 1 comment - [Is ShipHero a 3pl?](https://www.g2.com/discussions/is-shiphero-a-3pl) - 2 comments - [Is ShipHero a WMS?](https://www.g2.com/discussions/is-shiphero-a-wms) - 1 comment - [View ShipHero pricing details and edition comparison](https://www.g2.com/products/shiphero/reviews?filters%5Bsentiment_snippet%5D=1736220&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+17%3A49%3A05+-0500&secure%5Bsession_id%5D=c9b52c44-69bf-4a9e-bbc8-42776b32ae14&secure%5Btoken%5D=f3e414d890b88e854f6b82ead9c638f159f8ab995f38fe1c4276053b6e75ef64&format=llm_user) ## ShipHero Integrations - [Amazon Virtual Private Cloud (Amazon VPC)](https://www.g2.com/products/amazon-virtual-private-cloud-amazon-vpc/reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - [Sendcloud](https://www.g2.com/products/sendcloud/reviews) - [ShipEngine](https://www.g2.com/products/shipengine/reviews) - [ShipStation](https://www.g2.com/products/shipstation/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) - [Snipe-IT](https://www.g2.com/products/snipe-it/reviews) - [Tejas Order Management System](https://www.g2.com/products/tejas-order-management-system/reviews) - [Tiktok](https://www.g2.com/products/tiktok/reviews) - [WooCommerce](https://www.g2.com/products/woocommerce/reviews) ## ShipHero Features **Management - Multicarrier Parcel Management Solutions** - Third-Party Integration - Multicarrier Parcel Management Solutions - Label Printing - Multicarrier Parcel Management Solutions - Multiple Carriers - Multicarrier Parcel Management Solutions - Customer Information Database - Multicarrier Parcel Management Solutions - Flexible Billing - Multicarrier Parcel Management Solutions - Shipping Management - Multicarrier Parcel Management Solutions **Planning** - Picking Methods - Documents - Locations - Scheduling **Supply Chain Operations** - Warehousing - Transportation - Inventory Management - Customer Experience Management - Client Management - AI Copilot - Workflow Management - Communications Management - Fleet Management - Rate Management - Contact Management - Returns Management - Warehouse Management - Document Management - Transportation Management - Dock Management - Shipping Management - Barcode/Label Management **Labels** - Label Printing - Return labels - Bar codes - Shipping Labels **Multichannel inventory management** - Warehouse Inventory Transfer - Multichannel Inventory Syncing - Multi-Warehouse Routing **Warehouse Definition** - Locations - Visualization - Warehouse Slotting **Barcode support** - Symbologies - Serialization - Standard formatting - Printing - Integrations - Label Printing **Order Entry** - Entry - Register - Notifications - Order Entry - Remote Order Entry **Integrations** - E-Commerce - WMS - Accounting Integration - OMS **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Execution** - Voice - Mobile - Adjustments **Customer Management** - Customer Portal - Visibility - Billing **Order management** - Shipment Tracking - Third-Party Integrations - Manage orders - Order Status - Shipping Services Integration - Package Tracking - Status Tracking - Delivery Tracking **3PL inventory management** - Client management - Marketplace connections - 3PL inventory tracking - Returns Management - Order Management - Shipping Management - Discount Management - Fee Management - Consignment Management - Layaway Management - Gift Card Management - Manufacturing Inventory Management - Multi-Channel Management - eCommerce Management - Catalog Management - Retail Inventory Management - Reorder Management - Warehouse Management - Purchase Order Management - Barcode/Label Management - Shop Floor Management - Supplier Management - Inventory Management - Item Management - Pricing Management - Invoice Management - Sales Order Management **Logistics** - Cross Docking - Receiving - Pick & Pack **Design** - Shipping Labels - WYSIWYG editor - Color editor - Graphics import - 1D and 2D barcodes - RFID Encoding - Barcoding/RFID - Receiving Labels **Order Tracking** - Shipping - Tracking - Backorder - Discount Management - Order Tracking - Purchase Order Management **Tracking** - Shipping - Inventory - Freight Shipping - Air Shipping - Ground Shipping **Additional Functionality** - Barcode/Ticket Scanning - Multi-Channel Management - Supplier Management - Workflow Management - Customizable Fields - Purchasing & Receiving - Generative AI - Data Import/Export - Returns Management - Customizable Reports - Order Tracking - Historical Reporting - Shipping Management - Real-Time Data - Stock Management - Invoice Management - Order Processing - Asset Tracking - Labeling - Billing & Invoicing - API - Label Templates - Customizable Branding - Inventory Replenishment - Serial Number Tracking - Customizable Templates - Multi-Location - Inventory Optimization - Warehouse Management - Summary Reports - Sales Order Management - Mobile Access - Barcode Recognition - Reporting & Statistics - Audit Management - Cost Tracking - Inventory Management - Activity Tracking - Order Management - Status Tracking - AI Copilot - Customization - Inventory Tracking - Purchase Order Management - Location Tracking - Audit Trail **Analytics** - KPIs - Dashboards - Custom Reports **Carrier and rate management** - Quick rate comparison - Vendor availability - Flat rate services - Auditing & Claim Filing Services **Inventory Management** - Inventory Tracking - Inventory Costing - Product Master - Inventory Forecasting - Integrations - IoT Integration - Vendor Managed Inventory **Analytics** - Worker performance - Error Tracking - Procurement analytics - Order Tracking - Warranty Tracking - Serial Number Tracking - Inventory Tracking **Inventory Management** - Stock Levels - Flow Of Goods - Reserving Goods **Transactions** - Exchange - Approvals - Refund - Credit **Additional Functionality** - Data Import/Export - Check Printing - Price Optimization - Online Store Builder - Customizable Fields - Categorization/Grouping - Reporting & Statistics - Inventory Optimization - Shopping Cart - Customizable Reports - Sales Reports - Credit Card Processing - AI Copilot - Multi-Location - Mobile App - Generative AI - Automatic Backup - Label Printing - Point of Sale (POS) - Multi-Currency - Self Service Portal - Order Processing - Purchasing & Receiving - SKU/UPC Codes - Billing & Invoicing - Check-in/Check-out - Barcode/Ticket Scanning - Reporting/Analytics - Search/Filter - Collaboration Tools - Backup and Recovery - Data Synchronization - Product Identification - Kitting - Mobile Access - Predictive Analytics - Inventory Control - Inventory Auditing - API - Bill of Materials - Ordering Automation - Inventory Replenishment - Custom Pricing Rules **Additional Functionality** - Driver Management - AI Copilot - Reporting/Analytics - Resource Management - Quality Control - Warrant Tracking - Generative AI - Alerts/Notifications - Refund Management - Order Tracking - Vendor Management - Inventory Management - Traceability - Barcoding/RFID - Route Optimization - Self Service Portal - Customer Portal - Payment Processing - Shipping Management - Repair Management - API - Field Reporting - Label Printing - Supply Chain Management - Warehouse Management - Asset Tracking - Refund Opportunity Identification **Additional Functionality** - Inventory Control - Barcode/Ticket Scanning - EDI - Billing & Invoicing - Reporting/Analytics - Quality Control - Order Fulfillment - AI/Machine Learning - Route Optimization - Drag & Drop - Business Process Automation - Demand Forecasting - Generative AI - Third-Party Integration - Alerts/Notifications - For 3PLs **Inventory management** - Low stock alerts - Automated inventory orders - Assign suppliers **Inventory Management** - Customer Portal - Cycle Counting **Customer Management** - Order Status - Information Access - Email Notifications - Mobile Access - Activity Dashboard - Recurring Orders **Additional Functionality** - Batch Processing - Supplier Management - Shipping Management - Order Management - Supply Chain Management - 3PL Management - Workflow Management - Generative AI - Mobile Access - Customizable Fields - Financial Management - AI Copilot - Accounting - Inventory Optimization - Dock Management - Labor Management - Picking & Routing - Kitting - Real-Time Monitoring - Space Management - Reporting & Statistics - Yard Management - Compliance Management - Inventory Management - Multi-Channel Management - Returns Management - Shipping Labels - Ordering Automation - Barcoding/RFID **Reports** - Shipment reports - Inventory reports - Unshipped products **Subscription Management** - Payment Data - Payment Gateway - Billing - Automatic Payments - Real-Time Data **Additional Functionality** - AI Copilot - Shipping Optimization - Cost Recovery - Refund Opportunity Identification - Third Party Management - Generative AI - Automated Claim Filing - Package Analytics - Audit Management - Exceptions Management - Predictive Analytics - Carrier Invoice Auditing - Data Import/Export - Alerts/Notifications - Supplier Management - Container Shipping - Reporting/Analytics - Ground Shipping - Quotes/Estimates - Invoice Management - Import/Export Management - Activity Dashboard - Bills of Lading - Customizable Branding - Accounting - EDI - Returns Management - Parcel Shipping - Air Shipping - Customer Database - Claims Management - Discount Management - Transportation Management - Shipping Management - Shipment Price Calculation - Barcode/Ticket Scanning - Warehouse Management - Order Management - Real-Time Updates - API - Purchase Order Management - Inventory Management - Freight Shipping - Search/Filter - Ocean Shipping - eCommerce Management - Multi-Location - Workflow Automation **Agentic AI - Order Management** - Adaptive Learning - Natural Language Interaction **Additional Functionality** - Multi-Location - Barcode/Ticket Scanning - Customer Database - Product Configurator - Data Import/Export - AI Copilot - Inventory Auditing - Reporting & Statistics - Quotes/Estimates - Customer History - Invoice Creation - Order Fulfillment - Client Portal - Shipping Management - Assignment Management - Workflow Management - Warehouse Management - Multi-Channel Management - Contact Database - Generative AI - Billing & Invoicing - eCommerce Management - Delivery Management - Real-Time Updates - Returns Management - Label Printing - Reporting/Analytics - Search/Filter - Order Management - Catalog Management - Inventory Management - Third-Party Integrations - For eCommerce - Backorder Management - Supplier Management - Batch Processing - Order Routing - Promotion Optimization - API - Multi-Currency - Shipping Labels - Customer Management - Order Processing - Exchange Management - Customizable Branding - Special Order Management - Forecasting - Vendor Management **Inventory Management Platform Features** - Centralized Inventory Database - Inventory Level Dashboards - Stock History Reporting - Low Stock Notifications - Bundles, Kits, & Variants - Asset Tracking - Inventory Forecasting - eCommerce Integrations - Accounting Integrations - Data Exporting / Importing - Customer Database - Activity Dashboard - Transaction History - Budget Tracking - Cost Tracking - Alerts/Notifications - Status Tracking - Demand Forecasting - Customer History - Serial Number Tracking - Status Tracking - Third-Party Integrations - Demand Forecasting - Activity Dashboard - Alerts/Notifications ## Top ShipHero Alternatives - [ShipBob](https://www.g2.com/products/shipbob/reviews) - 3.7/5.0 (118 reviews) - [ShipStation](https://www.g2.com/products/shipstation/reviews) - 4.3/5.0 (580 reviews) - [Cin7 Core](https://www.g2.com/products/cin7-core/reviews) - 4.2/5.0 (340 reviews)