--- title: ShipHero Reviews meta_title: 'ShipHero Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 216 reviews by the users' company size, role or industry to find out how ShipHero works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 216 scale: '5' date_modified: '2026-08-13' parent_category: name: Inventory Management url: https://www.g2.com/categories/inventory-management --- # ShipHero Reviews **Vendor:** ShipHero **Category:** [Warehouse Management Software](https://www.g2.com/categories/warehouse-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 216 ## About ShipHero ShipHero makes it easy to ship eCommerce with our powerful warehouse management software (WMS). Our cloud-based WMS is perfect for emerging, scaling and high volume brands. Instead of holding you back, ShipHero can push your eCommerce business forward with the technology and processes you need to run a successful warehouse. We Crush it for for eCommerce Brands and 3PLs: - Reduce mis-picks and mis-ships by 99% - Reduce warehouse costs by 35%+ - Increase picking efficiency by 3x ## ShipHero Pros & Cons **What users like:** - Users value the **ease of use** of ShipHero, praising its intuitive interface and seamless integrations for quick onboarding. (43 reviews) - Users rave about the **excellent customer support** from ShipHero, highlighting their responsiveness and commitment to success. (30 reviews) - Users highlight the **intuitive interface and seamless integrations** of ShipHero, enhancing onboarding and workflow efficiency. (23 reviews) - Users value the **reliable and user-friendly inventory management** of ShipHero, which greatly enhances business operations and growth. (22 reviews) - Users find ShipHero's **setup ease** exceptional, enabling swift onboarding and efficient management of warehouse operations. (21 reviews) - Users appreciate the **efficient onboarding process** with ShipHero, feeling supported and confident throughout their transition. (20 reviews) - Order Management (20 reviews) - Service Quality (18 reviews) - Functionality (17 reviews) - Users value the **quick and helpful customer support** from the ShipHero team, fostering a strong partnership with 3PL. (17 reviews) **What users dislike:** - Users find the **lack of bulk editing and complicated navigation** frustrating, hindering efficient order management in ShipHero. (13 reviews) - Users express frustration with **poor customer support** , highlighting slow response times and unresolved technical issues. (11 reviews) - Users struggle with **bulk operation issues** in ShipHero, needing more clarity and streamlined processes for efficiency. (9 reviews) - Users face **integration issues** with ShipHero, encountering glitches and cumbersome login prompts that hinder efficiency. (8 reviews) - Users find **inventory management less streamlined** , requiring adjustments and complicating processes, though ShipHero generally adds value. (8 reviews) - Users experience **frequent software bugs** , leading to manual re-processing and prolonged support resolution times. (8 reviews) - Complexity (7 reviews) - Users experience **technical issues** such as bugs and delays in support, impacting order processing efficiency. (7 reviews) - Difficult Learning (6 reviews) - Difficult Training (6 reviews) ## ShipHero Reviews ### 1. ShipHero: Innovative Picking Tech, Fast Performance, and Excellent Support **Rating:** 4.0/5.0 stars **Reviewed by:** Farneet W. | Logistics Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2026 **What do you like best about ShipHero?** ShipHero has been a great warehouse management solution for our operations, particularly because of its innovative approach to warehouse execution. What I like most is the advanced picking and packing technology, including Pick-to-Light, Voice Picking, and Tap-to-Pack features. These tools significantly reduce employee interaction with the system and allow staff to stay focused on their tasks, improving productivity, accuracy, and efficiency on the warehouse floor. Another area where ShipHero stands out is its customer support. The support team is highly responsive, proactive, and always willing to assist with troubleshooting and operational questions, which has been extremely valuable during implementation and day-to-day operations. From a performance perspective, the platform is fast, reliable, and accurate. Order processing, inventory updates, and warehouse transactions are completed efficiently, and the system consistently delivers the expected results. The user interface is also well-designed and intuitive, making it easy for new users to learn and navigate without extensive training. I also appreciate newer features such as the ability to attach images during the receiving process, which helps with inventory verification, documentation, and tracking. The only area I found somewhat challenging was the integration and API setup process. While the platform is highly capable, understanding how integrations, endpoints, and custom workflows operate can be complex, particularly for new users without a technical background. Additional documentation and a more streamlined integration experience would be beneficial. Overall, ShipHero is a powerful, modern, and user-friendly WMS that combines innovative warehouse technology with strong operational performance and excellent customer support. I would highly recommend it to warehouses and 3PL providers looking to improve accuracy, efficiency, and scalability. **What do you dislike about ShipHero?** I don't have any major dislikes about ShipHero. If I were to suggest an area for improvement, it would be the training and workflow documentation, particularly around the outbound fulfillment process. While ShipHero Academy provides a good range of training materials, I spent a significant amount of time reviewing the courses and still found certain processes challenging to apply when working in a live production environment. More detailed, real-world examples and step-by-step operational guides would help users transition from training to day-to-day warehouse operations more effectively. Overall, the system itself performs very well; the opportunity for improvement lies primarily in making the learning and onboarding experience more intuitive. **What problems is ShipHero solving and how is that benefiting you?** One of the biggest challenges in warehouse operations is balancing productivity with accuracy, and ShipHero does an excellent job of addressing both. The Tap-to-Pack feature is one of my favorite innovations. It allows packers to spend less time interacting with the system and more time focusing on the physical packing process. This creates a smoother workflow, reduces distractions, and improves overall packing efficiency. Another feature I really appreciate is the ability to capture photos during the receiving process. This provides clear documentation of what was received and the condition of the inventory upon arrival. It helps create accountability, improves inventory records, and gives us valuable supporting information when reporting discrepancies or damages. The Pick-to-Light functionality is another standout feature. It simplifies the picking process and makes training new warehouse employees much easier. New team members can quickly understand where to pick from, reducing onboarding time and minimizing picking errors. I am also impressed with the Voice Picking technology. By reducing the need for constant scanner interaction, employees can stay focused on their tasks and move through the warehouse more efficiently. This helps increase productivity while maintaining accuracy during the picking process. Lastly, the automatic order import capability saves a significant amount of time. Orders flow directly from the client's online store into ShipHero without manual intervention, eliminating repetitive data entry, reducing the risk of human error, and allowing orders to be processed much faster. Overall, ShipHero solves several key warehouse challenges, including reducing manual work, improving inventory visibility, simplifying employee training, increasing picking and packing productivity, and streamlining order processing. The platform combines innovative technology with a user-friendly interface, making day-to-day warehouse operations more efficient and accurate. ### 2. Effective Order Management with Room for Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2026 **What do you like best about ShipHero?** I like having product numbers on a review with ShipHero. Orders can be put on hold and released, which is really helpful. I find it very convenient that the address does not have to be manually entered every time. **What do you dislike about ShipHero?** I find the number of shippers can be separate from the number of loose products. I would appreciate having a progress of the shipping outcome at a glance, like in transit or delivered status. I also encountered initial glitches and required additional adjustment during setup. **What problems is ShipHero solving and how is that benefiting you?** ShipHero provides a platform for managing orders. I like that orders can be put on hold and released, and it's helpful that addresses don't have to be manually entered each time. ### 3. Accurate Inventory Tracking, Needs Better UI and Support **Rating:** 4.0/5.0 stars **Reviewed by:** Anton M. | operations manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2026 **What do you like best about ShipHero?** I like ShipHero for its accurate inventory tracking, which is a crucial aspect of our 3PL operations. I find the historical logs and reports very valuable for almost all actions performed in ShipHero. We use the logs to reconcile any discrepancies, which is essential for maintaining accuracy. Additionally, the reports are helpful when clients ask for specific insights on inventory. **What do you dislike about ShipHero?** The user interface needs improvement and customer support needs to be more responsive. **What problems is ShipHero solving and how is that benefiting you?** I use ShipHero for accurate inventory tracking and to reconcile discrepancies. The historical logs and reports are valuable for providing clients with specific inventory insights. ### 4. ShipHero Is a great Platform but Replenishment, Putaway Flow, and Basic Labeling Need Improvements **Rating:** 3.5/5.0 stars **Reviewed by:** Dennis M. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 02, 2026 **What do you like best about ShipHero?** ShipHero does a great job streamlining operations and keeping fulfillment flowing smoothly. The interface is easy to navigate, which matters a lot when you live in the system all day, and the recent upgrades around inventory locations, totes, and related workflows have been genuinely helpful and show they are investing in the product. Customer service has also been solid overall. When we run into issues, we usually hear back within a few hours, which makes a big difference when operations are moving fast. **What do you dislike about ShipHero?** That said, the biggest downside for us, and the part that truly hurts the experience, is replenishment. It has been broken for well over a year and has caused repeated operational issues and slowdowns. I am sure it is being worked on, but it has had a real and measurable impact on our efficiency. I also do not understand why replenishment and putaway do not use some sort of snake method similar to fulfillment. During putaway, there is nothing on the main screen that shows where products should go, so you have to click into each item or scan each barcode just to see its location. Because the system does not automatically create an optimized putaway path, a task that should take considerably less time can take hours and a lot of unnecessary steps. The same issue exists with replenishment. Once you select all the items to replenish, there is no organization or logical flow, so you are forced to manually scroll through the list and create your own path, which again adds unnecessary time and friction. Another frustrating issue is the default invoice and packing slip label. It only shows five items and prints on about half of a 4 x 6 label. Our previous service displayed close to twenty items on the same size label, which reduced waste and made packing faster. When this was raised with support, the solution offered was their paid custom label service. I made it clear this was not a request for a custom label but a request to improve the standard label experience to match what other platforms already provide. From there, it felt like the feedback was pushed to the bottom of an endless list of product suggestions. That is especially disheartening because it creates unnecessary waste and inefficiency, then positions a paid upgrade as the fix. Considering the cost of the platform, it feels less like innovation and more like chasing pennies with a handful of dollar bills. **What problems is ShipHero solving and how is that benefiting you?** ShipHero is solving the core problems of order fulfillment and inventory organization by bringing structure, visibility, and accountability into our warehouse operations. It allows us to track every action tied to an order, which makes it much easier to identify where mistakes happen and correct them quickly instead of guessing. From a fulfillment standpoint, this has improved accuracy, speed, and team accountability. On the inventory side, it gives us a centralized system to manage stock levels and locations, which is critical at scale. We have also recently started implementing purchase orders to better manage receiving, which is still a work in progress, but ShipHero provides the framework needed to build a more controlled and auditable receiving process as we continue refining it. ### 5. Real-Time Updates and a Helpful Batching System **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Music | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2026 **What do you like best about ShipHero?** We like that it updates in real time and the batching system is very helpful. **What do you dislike about ShipHero?** We have a lot of customizations that can sometimes be difficult to seamlessly update. **What problems is ShipHero solving and how is that benefiting you?** Our warehouse is able to ship faster and more accurately which slows down customer complaints. ### 6. Super Easy to Learn—Shipping in Minutes. Ditch the pen and paper **Rating:** 4.0/5.0 stars **Reviewed by:** Zach R. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2026 **What do you like best about ShipHero?** The ease of use is super nice. We can train someone how to ship and order within minutes as apposed to hours or days **What do you dislike about ShipHero?** Learning how to manage the back end can get confusing but once there is a plan in place, it becomes super easy **What problems is ShipHero solving and how is that benefiting you?** We went from doing inventory managment on pen and paper while also shipping orders by swicthing between many different tabs to now having one centralized location for warehouse managment ### 7. All-in-One Inventory and Shipping Made Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Jesse F. | Inventory Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about ShipHero?** The ability to Inventory products and Ship them from the same software. **What do you dislike about ShipHero?** There are some glitches that their IT Department has not been able to fix. **What problems is ShipHero solving and how is that benefiting you?** It helps us with our daily operations for both Inventory and Shipping. ### 8. Comprehensive Warehouse Management, Needs Improvement in Virtual Warehousing **Rating:** 4.0/5.0 stars **Reviewed by:** Hannah G. | Head of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2025 **What do you like best about ShipHero?** I appreciate ShipHero's complexity and manipulability, which allow for detailed and flexible management of our warehouse operations. The ability to auto batch shipments and utilize picking locations is incredibly valuable, making processes more efficient and organized. The feature to use defined picking locations is particularly beneficial as it simplifies the onboarding process for seasonal help, ensuring they can quickly adapt to our workflows. Additionally, the support during the initial setup was excellent, with our onboarding manager, Alex, providing great assistance, which contributed to a smoother transition. These aspects have transformed our inventory and warehouse management from basic applications to a comprehensive system that meets our operational needs. **What do you dislike about ShipHero?** I’m struggling with the concept of 'virtual' warehouses in ShipHero. Although I have a primary e-commerce warehouse location, I frequently operate pop-ups and need virtual warehousing to manage these effectively. I’m not satisfied with how this feature currently functions. Additionally, the process of inventory transfers is problematic. I find myself having to simulate actual shipments from one warehouse to another when I merely aim to perform a virtual transfer; this complicates operations unnecessarily. **What problems is ShipHero solving and how is that benefiting you?** ShipHero improves warehouse efficiency by enabling auto batching of shipments and picking locations, making it easier to manage seasonal staff. It provides robust functionality beyond simple label creation, serving as a comprehensive warehouse management system. ### 9. ShipHero for Down Right Merchandise **Rating:** 4.0/5.0 stars **Reviewed by:** Todd C. | Warehouse Operations Manager, Continuous Improvement, Small-Business (50 or fewer emp.) **Reviewed Date:** June 20, 2025 **What do you like best about ShipHero?** I love how easy it is to use. It's much more intuitive than our previous WMS. It has live updates, which is critical for inventory accuracy. **What do you dislike about ShipHero?** We were targeting a quick turn around for the transition. The implementation team did not account for some intricacies. They had to spend a large amount of time dealing with those issues which turned a 3 day training into a half a day of training and they sent one person back for additional help. One of the biggest reasons that I went with ShipHero is that it promised granular data for analyzing for process improvements, but we have yet to see the details in the reporting that we need. **What problems is ShipHero solving and how is that benefiting you?** Live updates is the biggest thing it's providing us. Our associates do not have to sync after everything they do. This is huge for inventory accuracy. ### 10. First Go-Around at a WMS - Happy so far! **Rating:** 4.0/5.0 stars **Reviewed by:** Landon R. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2025 **What do you like best about ShipHero?** As an owner of a US based 3PL, I have been pretty happy with ShipHero so far. It reduces wrong shipments and it's nearly bulletproof in it's ability to prevent wrong shipments from going out. It's fairly simple to use, but i also haven't used other WMS's before. I like that I can teach my staff to use shiphero in less than a few hours. I also think the support i've received so far has been pretty stellar. Avi Raz is my main POC at ShipHero, and he's been great. Super fast to respond, and very eager to help me wether it relates to him or not. He's probably been the best part of Shiphero so far. **What do you dislike about ShipHero?** There are a few bugs that I would like to see resolved, but definitely nothing that's process breaking, or massively cumbersome. I also wished the software looked a little bit better, but that's very far down the priority list. **What problems is ShipHero solving and how is that benefiting you?** It's our basis for running our entire operation. Without it, we wouldn't have a warehouse to run at this point in time. It minimizes our wrong orders by 99% (not just a marketing claim, this one is real). It keeps everything organized, we've got around 1,000+ SKU's and it makes keeping everything organized very easy. ### 11. Lack of communication and support with users **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Music | Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2025 **What do you like best about ShipHero?** New wholesale function has lots of potential **What do you dislike about ShipHero?** Communication with clients. Having to constantly ask about things not working and being told its because theres a new version coming out or an unspoken rule about doing things differently than what is taught on the SH help pages. **What problems is ShipHero solving and how is that benefiting you?** Shipping orders ### 12. Easy Integration and Fast Syncing, But Support Needs Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2025 **What do you like best about ShipHero?** The integration process is straightforward and user-friendly, making it easy to get started. I also appreciate how quickly the syncing occurs. **What do you dislike about ShipHero?** The response time for tickets is not very fast, but Rozmana Ahmadi's support truly makes things much easier, particularly during emergencies. **What problems is ShipHero solving and how is that benefiting you?** The dynamic slotting more accuracy for our inventory management ### 13. Strong Inventory & Orders, but Cycle Count Logic Needs Work **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Warehousing | Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2026 **What do you like best about ShipHero?** Inventory, orders, PO's, receiving, moving inventory, locations **What do you dislike about ShipHero?** Cycle count and some logic for behind the scenes **What problems is ShipHero solving and how is that benefiting you?** Managing 3pl's ### 14. Shiphero has been a good experience. I feel like I'm a Shiphero expert. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2025 **What do you like best about ShipHero?** ShipHero has been straightforward for my team to implement, and it has allowed us to streamline our processes with ease. We rely on this system daily, and my team prefers it over our previous solution. I would highly recommend it. **What do you dislike about ShipHero?** I don't have a lot of downsides right now, I think inventory management could be a little more streamlined and I wish we could print labels and barcodes straight from the system. **What problems is ShipHero solving and how is that benefiting you?** Shiphero has allowed us to track shipping and inventory much better, it has also streamlined our processes to a high degree. ### 15. Very proactive, quick to resolve simple issues! **Rating:** 4.0/5.0 stars **Reviewed by:** Ahmed f. | Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2024 **What do you like best about ShipHero?** - UI is user friendly, can find most things or new features easily or via SHIPHERO documentation. - SHIPHERO support for the most part is quick to provide updates on tickets. **What do you dislike about ShipHero?** - Missing features for bulk editing Orders (example: re-processing orders) - Bugs or software issues requiring re-processing of the order manually - Some support tickets require engineer assistance and these typically take sometimes over a month to resolve - Automation Rules should have more triggers to work with (example: non-existent SKUs with product names should be a trigger to work with) **What problems is ShipHero solving and how is that benefiting you?** Automating DTC/B2B orders for our clients. ### 16. Support Team Appreciation **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Warehousing | Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2024 **What do you like best about ShipHero?** I find it to be fairly intuitive software and easy to implement, but when we have questions or need direction the support is top notch! I can't thank our CS manager Cathy and her team enough for all of the assistance they provide. We just recently expanded operations to a second location and they have been a huge proponent in our ability to do it smoothly and without any noticeable pauses in our service. We really think of them as an extension of our team as they provide not only knowledge, but offer up unique solutions to issues we encounter - which is pretty rare in today's CS landscape. We can't thank them enough!! Cathy's team is 10/10. **What do you dislike about ShipHero?** Often run into missing features/functionality that seem obvious, but have been missed or not given enough attention. **What problems is ShipHero solving and how is that benefiting you?** As a 3PL account we have a wide range of different clients with varying needs. ShipHero has given us the tools and visibility to manage all of these priorities and the number of exceptions that come with each. From receiving workflows, to inventory management, and multi-warehouse capability, ShipHero has helped us to structure our operations in a predictable and repeatable way. ### 17. Transformed our fulfillment and inventory processes **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2025 **What do you like best about ShipHero?** The ability to scale, provide robust workflows, and the ability to integrate with their 3PL network down the road if we need it. **What do you dislike about ShipHero?** It's a bit expensive and intensive to set up for smaller organizations. However, their onboarding team is fantastic. **What problems is ShipHero solving and how is that benefiting you?** We were having lots of pick and pack issues, and our inventory management was inconsistent. We ran into backorder issues, people getting the wrong products or missing products. ShipHero provided us with QA tools that have gotten everything dialed in. ### 18. ShipHero **Rating:** 3.5/5.0 stars **Reviewed by:** Logan M. | Chief Revenue Officer/Head of Systems, Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2024 **What do you like best about ShipHero?** I appreciate that new features are constantly being worked on to improve offering. The system is robust and serves our needs. They finally figured out a great system for tickets and customer service. Engineering is still the black hole where tickets go to die, but generally the service is excellent and I love working with the team members assigned to us. **What do you dislike about ShipHero?** I can always tell when ShipHero is rolling out a new feature because everything in the system starts to break and go haywire for about 2 weeks. Its like clockwork. I appreciate for that reason they don't roll out new features in Q4, but its astounding to me a software company like ShipHero rarely (if ever in recent memory) can have a smooth rollout of new features without some sort of an uptick in other system issues. Would also love if they could roll out a complete EDI solution and not a half baked one just to check a box after a tweet was erronously sent by Aaron that a full fledged SPS connection was available (August 2022). **What problems is ShipHero solving and how is that benefiting you?** As a 3PL, ShipHero is the center of everything we do. It manages all of our customers' orders, inventory, returns, etc. ### 19. Best Solution for E-Commerce Fulfillment **Rating:** 4.0/5.0 stars **Reviewed by:** Hamlet M. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2024 **What do you like best about ShipHero?** ShipHero is a great platform. Has many capabilities for e-commerce fulfillment, preset integrations with major platforms and many features that are essential to have. We have a 3PL and the ability to offer our clients a client portal with tons of visibility is one of my personally favorite features. **What do you dislike about ShipHero?** ShipHero is fantastic for e-commerce but it lacks a lot of capabilities on the B2B side which limit the things we can offer to our clients. **What problems is ShipHero solving and how is that benefiting you?** ShipHero is definitely a selling point in our business. Offering clients total ease of use, visibility, real time data, reports and much more is something that allows us to have ammo for every meeting with a new client. ### 20. Overall a great WMS! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Warehousing | Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2024 **What do you like best about ShipHero?** We've been using ShipHero for around four years now, and after experimenting with other platforms, none have matched up to ShipHero's functionality. We had issues in the past with response times to tickets but those concerns have since been addressed. ShipHero and there customer service team are very responsive and knowledgable and work diliginetly resolve any issues. The store connection process is easy to use and the picking and packing features within ShipHero are the best I have used. **What do you dislike about ShipHero?** My main dislike is around cost of ShipHero's product. As a smaller company, the expense of this WMS is tough to take on. I wish there was more wiggle room in the cost structure to help our small business like our own. Despite this issue, the cost saving of moving to another WMS are not worth it so ShipHero wins out. **What problems is ShipHero solving and how is that benefiting you?** ShipHero's WMS allows us to manage our inventory correctly and make sure that our stores are always up to date with the proper invnetory levels, a absolute crucial aspect to any e-commerce business. On the shipping side, being able to rate shop shipping options for box sizes or add automation rules to strealine processes allows us to be very efficent in our daily operations allowing for more volume out the door. ### 21. Easy to use with small exceptions **Rating:** 4.0/5.0 stars **Reviewed by:** Tsvetomir M. | Supply Chain Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2024 **What do you like best about ShipHero?** Rich functionality, excellent support, and generally easy to use. **What do you dislike about ShipHero?** There are slow search functions and the saving mechanisms when editing orders are separated, which makes them prone to errors and data loss. **What problems is ShipHero solving and how is that benefiting you?** Manage our inventory and shippments ### 22. The system has great features that allow for a lot of autonomy. **Rating:** 4.0/5.0 stars **Reviewed by:** Nikoleta M. | Supply Chain Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2024 **What do you like best about ShipHero?** Great functionalities and a user-friendly interface. **What do you dislike about ShipHero?** Reporting can be a bit more granulated and advanced. **What problems is ShipHero solving and how is that benefiting you?** It allows us to manage our products and shipments easily without the need of contact a 3PL rep. ### 23. Shiphero is a very user friendly WMS **Rating:** 4.0/5.0 stars **Reviewed by:** Jérémie C. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2024 **What do you like best about ShipHero?** The fact that Shiphero is user friendly and has a lot of good integrations. Really like the support we get from our CSM since you've stopped the pooled csm process. **What do you dislike about ShipHero?** Customer support has gotten better and better however I feel like they sometimes need information they should be able to find on their own by digging a little bit. Feels like someone that has seen a lot of different situations should problem solve on their own a little better. **What problems is ShipHero solving and how is that benefiting you?** Very easy of use and helps with our picking/packing KPIs ### 24. Awesome customer support **Rating:** 3.5/5.0 stars **Reviewed by:** Trish E. | Virtual operations, Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2024 **What do you like best about ShipHero?** Kudos to Sergio, Matias, Roniel, and Tolya for trying their best to find solutions to my enquiries. **What do you dislike about ShipHero?** 24 hours response time is not really ideal especially we also have clients awaiting for us. **What problems is ShipHero solving and how is that benefiting you?** - ### 25. Good functionality, easy to use **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2024 **What do you like best about ShipHero?** It's easy for my team to use and easy to onboard new customers. **What do you dislike about ShipHero?** The billing module is difficult to use and it lacks some bulk editing features. **What problems is ShipHero solving and how is that benefiting you?** Managing inventory, shipping orders ### 26. ShipHero for a Promo Company **Rating:** 4.0/5.0 stars **Reviewed by:** Hyrum J. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2023 **What do you like best about ShipHero?** ShipHero has transformed the way we do warehousing. We can now ship out hundreds of orders in a day instead of the ten or so that we initially could do. The location abilities have been excellent. **What do you dislike about ShipHero?** Customer support is pretty tricky. We often need a minor fix or feature update, and these things can be done quickly. However, customer support takes a while to reach out, so we are left with the problem. **What problems is ShipHero solving and how is that benefiting you?** It is helping us store our products efficiently, ship consistently, and bill clients effectively. It is easy to train our employees on this software and is very applicable to our business. ### 27. Excellent Support and Onboarding Process **Rating:** 4.0/5.0 stars **Reviewed by:** Gregory R. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2023 **What do you like best about ShipHero?** We started using Shiphero early this year, and the transition into a new system has been as smooth as can be expected. Brandon is our Onboarding and solutions specialist, and he has been excellent! Quick responses to any inquiries I have had so far ramping up our process! **What do you dislike about ShipHero?** I have had some challenges with product receiving into lots, but Brandon and his customer support team have been able to help us through our difficulties. **What problems is ShipHero solving and how is that benefiting you?** Shiphero is giving us better insight into the expiration dates of different product lots with their lot tracking capabilities. This has been a game-changer for our organization. ### 28. Very good system for inventory and warehouse management **Rating:** 3.5/5.0 stars **Reviewed by:** Isaac M. | Ecommerce Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 03, 2023 **What do you like best about ShipHero?** Ship hero has an excellent iphone app for picking orders, we can take a brand new employee and have them out on the floor picking orders within minutes due to how easy it is to use. **What do you dislike about ShipHero?** Ship Hero support hasn't been as fast as we would like. We often will get issues with an order, and if we are unable to fix it ourselves, it can sometimes take days to get help on the order. Would be awesome if there was a way to get immediate chat support for issues like this. **What problems is ShipHero solving and how is that benefiting you?** Ship Hero keeps track of our inventory across locations, it connects well to our ecommerce stores (we primarily use woocommerce), and it also connects to other sales channels such as Amazon, Walmart, and SPS Commerce for EDI orders. **Official Response from Megan Sullivan:** > Hello Isaac, Thank you for taking the time to leave us a review and let us know how ShipHero is working for you! We always appreciate the feedback and will pass along your comments to our Client Support team. Thank you again! ### 29. We love ShipHero because all the features we need to run our business is offered all in one place! **Rating:** 4.0/5.0 stars **Reviewed by:** Phyllis R. | Shipping Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2022 **What do you like best about ShipHero?** The most helpful thing about SH is that it tracks everything we do, from receiving to shipping, following every detail of our customer's orders from start to finish. **What do you dislike about ShipHero?** My least favorite part about SH is the throttling that occurs when we have too many orders being pulled in at once. It's not the worst problem to have too many orders, but the system being overwhelmed with data and then having to refer to Shopify for any limit increases is not desirable as we wish SH could have more control over that. **What problems is ShipHero solving and how is that benefiting you?** We incur most of our inventory and shipping issues with oversell and backorders, but SH does a pretty good job at accurately displaying the backorder, so we get a good idea of what needs to be reordered to keep fulfilling orders. **Official Response from Megan Sullivan:** > Hi Phyllis, Thank you so much for leaving a review and providing feedback about ShipHero and how it's working for you! We're so glad that the different features have helped you to get a better view over your operations and can track everything! Thanks for the taking the time to let us know. ### 30. 3PL Software **Rating:** 4.0/5.0 stars **Reviewed by:** Ashleigh N. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2023 **What do you like best about ShipHero?** Shiphero is always improving its services and functions. Everything you need for fulfillment is here. **What do you dislike about ShipHero?** The only downside to using Shiphero is sometimes the system acts funny. (Acts funny usually equals "You've done something wrong but it's not easy to pinpoint because there are so many settings") **What problems is ShipHero solving and how is that benefiting you?** We have used Shiphero for a while now - most of our issues are not as bad as they were in the beginning. Because of their help to our team, we are way more productive and can lean on our understanding. ### 31. Really Great For Shopify Stores **Rating:** 3.5/5.0 stars **Reviewed by:** Jerikia F. | Co-Founder, COO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2023 **What do you like best about ShipHero?** Shiphero's native integration with Shopify has all the bells and whistles. Setting our new customers up with Shopiy stores is extremely simple and makes our onboarding process quick and easy! **What do you dislike about ShipHero?** Lack of Notifications - especially for "purchase orders and returns' it is the client's number one ask. **What problems is ShipHero solving and how is that benefiting you?** managing multiple clients' accounts - it keeps everything in one place and it is extremely userfriendly. ### 32. A great WMS app that required small sacrifices for an improved workflow **Rating:** 4.0/5.0 stars **Reviewed by:** Aidan O. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2023 **What do you like best about ShipHero?** Clean, easy to use interface and accessible language **What do you dislike about ShipHero?** Some limiting factors in TechShip integration. **What problems is ShipHero solving and how is that benefiting you?** Order picking efficiency & accuracy and inventory management ### 33. Shiphero has been an excellent warehouse partner for us. **Rating:** 3.5/5.0 stars **Reviewed by:** Michael W. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2023 **What do you like best about ShipHero?** Simple connections, strong WMS. I really enojy using it **What do you dislike about ShipHero?** Order management has a lot of errors. I think it could be a bit less buggy. **What problems is ShipHero solving and how is that benefiting you?** Omni channel, multi brand fulfillment for an aggregator. ### 34. Sourcing and Procurement Manager **Rating:** 4.0/5.0 stars **Reviewed by:** Brianna S. | Sourcing and Procurement Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2022 **What do you like best about ShipHero?** I like the adaptability and enjoy the Hero team. They're always willing to help us accomplish a goal **What do you dislike about ShipHero?** I would like to have better visibility of our delivery to customers. Currently, we do not know this metric. **What problems is ShipHero solving and how is that benefiting you?** They've implemented better lot tracking and warehouse multilocation which has helped our business better manage inventory **Official Response from Megan Sullivan:** > Hi Brianna, Thank you for taking the time to leave us a review. We always value our client's feedback and we're glad to know that our software is continuing to help you better run your business! Thank you again! ### 35. reviewing shiphero! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Executive Office | Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2022 **What do you like best about ShipHero?** Whenever we need help, one of the many associates will help. All of our reps have been friendly and usually will respond on time. **What do you dislike about ShipHero?** Shiphero has more bugs that I would like. It affects our shipping and customers, BUT the response time is quick after submitting a ticket. **What problems is ShipHero solving and how is that benefiting you?** We recently had a status issue, and a batch issue. SH had it's engineers fix the problem. **Official Response from Megan Sullivan:** > Hello! Thank you for leaving a review and letting us know that our team has been super responsive. Our Client Support team works hard to respond as quickly as they can and to resolve any issues that you may be having. We appreciate the review and thank you for letting us know who we're doing! ### 36. Great Inventory and Fulfillment Software **Rating:** 4.0/5.0 stars **Reviewed by:** Nicole M. | E commerce Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 08, 2021 **What do you like best about ShipHero?** I love how easy it is to check stock on items for all of our eCommerce stores! There are so many great features to make sure our clients have their stores fully stocked! **What do you dislike about ShipHero?** Pulling reports can be kind of tricky. It is hard only to get the information that you want to see, but once you learn, it is ok. It gets much more manageable with use and repetition! **What problems is ShipHero solving and how is that benefiting you?** We use Shiphero to manage all the fulfillment of our eCommerce stores. It is excellent and easy to use. We can pick and pack orders much quicker with the use of Shiphero. **Official Response from Megan Sullivan:** > Hello Nicole! Thank you so much for taking the time to leave us a positive review. We appreciate your feedback and we're so glad that our software is helping to make you and your team more efficient! We look forward to continuing to work with you and your company! ### 37. Functions are good, some are still buggy.. Downside, Tech support is not available on phone **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2021 **What do you like best about ShipHero?** Lots of the functions in ShipHero was what we were looking for to move from ShipStation. It delivered on those requirments, although some were still in beta, and caused some issues. Overall , I like ShipHero, I would LOVE shiphero if support was more on top of things. **What do you dislike about ShipHero?** There is no direct quick access to tech support, or if you have an issue, you have to open a ticket. I have tickets that are still open, or unanswered from months ago. I know they are growing, so this is part of those pains, but I lost a ton of revenue from my clients switching to another provider. **What problems is ShipHero solving and how is that benefiting you?** The main solution for us, was minimizing the number of ShipStation accounts we had to log into , ShipHero allowed us to act as a 3PL with out clients, and deal with them all from a single portal. **Official Response from Megan Sullivan:** > Hi! Thank you for taking the time to leave a review regarding ShipHero. We have passed along your valuable feedback to our Client Support Team. We appreciate your business and we're glad that we've been able to help your business can be more efficient. Thank you again! ### 38. Very good for picking packing and shipping **Rating:** 3.5/5.0 stars **Reviewed by:** Umar K. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2020 **What do you like best about ShipHero?** Its very good for picking and packing the orders. Dynamic slotting and tume saving pickup **What do you dislike about ShipHero?** Inventory management is difficult and transfer order out, moving stock from one location to another is need to improve **Recommendations to others considering ShipHero:** I recommend to have shiphero for fast shipping and packing **What problems is ShipHero solving and how is that benefiting you?** Picking, packing, and labelling is very easy now. We improve our shopping order very much.. Like from 5 days to 1.5 day ### 39. Solid program but not the most intuitive **Rating:** 4.0/5.0 stars **Reviewed by:** TJ T. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2020 **What do you like best about ShipHero?** It seems like all the info I need is available. **What do you dislike about ShipHero?** Sometimes difficult to find the info I need. Would be great to have ability to breakout orders into backorders more easily/ cleanly **What problems is ShipHero solving and how is that benefiting you?** One resource to find order info, PO info for our products, eta's pricing on shipping labels, etc ### 40. Good but not Great **Rating:** 4.0/5.0 stars **Reviewed by:** Kaleb M. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2020 **What do you like best about ShipHero?** Inventory is real-time and you can see all statuses pending the all inventory **What do you dislike about ShipHero?** Bulk Printing, it doesn't allow you to operate in a fast manner **Recommendations to others considering ShipHero:** Make sure it works with GraphQL **What problems is ShipHero solving and how is that benefiting you?** To see all inventory that is paired to assembly inventory ### 41. Get the job done with low setup cost **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2020 **What do you like best about ShipHero?** Great customer service and onboarding team. The founder is superb! Their team is willing to constantly improve the platform and feature is great. **What do you dislike about ShipHero?** One of the area of improvement would be security. Given this is a SaaS platform, it is important to strengthen and ease the mind of the consumers so they wouldn't worry about data privacy, data bleach that could ruin their brand. **Recommendations to others considering ShipHero:** Great team to work with. They are new but growing. Very enthusiast team. The price point and features offered work great for what we need. **What problems is ShipHero solving and how is that benefiting you?** Quick turnaround. Prove the value of using a SaaS over traditional development or inhouse system for maintenance. ### 42. Shiphero - A Practical Choice **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2020 **What do you like best about ShipHero?** Easy to use website and PO creation. Data can also be downloaded easily into CSV or PDF copies. Data is real time. **What do you dislike about ShipHero?** When inputting the PO's there's too much spaces in between each item line. **Recommendations to others considering ShipHero:** If you are looking for a low cost, no downtime platform. This is the best choice. **What problems is ShipHero solving and how is that benefiting you?** Fulfillment at low cost. ### 43. Powerful fulfillment software **Rating:** 3.5/5.0 stars **Reviewed by:** Alex P. | Software Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2020 **What do you like best about ShipHero?** ShipHero is mordern and has a great user experience. **What do you dislike about ShipHero?** As a developer, I dont really like being forced to use the GraphQL API. The REST API and Webhooks is much preferred. **What problems is ShipHero solving and how is that benefiting you?** No problems, just a issues with the GraphQL API during the integration process. ### 44. Pleasantly surprised **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Warehousing | Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2020 **What do you like best about ShipHero?** Ease of use, support team was responsive and knowledgeable. **What do you dislike about ShipHero?** Lack of a proper desktop app leave a little to be desired. Always connected can sometimes hinder thinga **What problems is ShipHero solving and how is that benefiting you?** Adding a second "warehouse", it allows us full warehousing functionality with little overhead. ### 45. New User **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2020 **What do you like best about ShipHero?** My company just started using Shiphero and I like how it syncs with Shopify quickly. **What do you dislike about ShipHero?** No way to sort items when creating PO's and PO prints in landscape format. **What problems is ShipHero solving and how is that benefiting you?** Sync with Shopify really fast. ## ShipHero Discussions - [How do you handling inventory In and Out efficiently](https://www.g2.com/discussions/30463-how-do-you-handling-inventory-in-and-out-efficiently) - 1 comment, 1 upvote - [How much does ShipHero cost?](https://www.g2.com/discussions/how-much-does-shiphero-cost) - 1 comment - [Is ShipHero a 3pl?](https://www.g2.com/discussions/is-shiphero-a-3pl) - 2 comments - [Is ShipHero a WMS?](https://www.g2.com/discussions/is-shiphero-a-wms) - 1 comment - [View ShipHero pricing details and edition comparison](https://www.g2.com/products/shiphero/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+14%3A51%3A21+-0500&secure%5Bsession_id%5D=9968ddc6-8a40-4af5-a621-6b2d0c876646&secure%5Btoken%5D=330539b69b31189bb65e583e956be56e23127ff60b069fa715825a5b906c472d&format=llm_user) ## ShipHero Integrations - [Amazon Virtual Private Cloud (Amazon VPC)](https://www.g2.com/products/amazon-virtual-private-cloud-amazon-vpc/reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - [Sendcloud](https://www.g2.com/products/sendcloud/reviews) - [ShipEngine](https://www.g2.com/products/shipengine/reviews) - [ShipStation](https://www.g2.com/products/shipstation/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) - [Snipe-IT](https://www.g2.com/products/snipe-it/reviews) - [Tejas Order Management System](https://www.g2.com/products/tejas-order-management-system/reviews) - [Tiktok](https://www.g2.com/products/tiktok/reviews) - [WooCommerce](https://www.g2.com/products/woocommerce/reviews) ## ShipHero Features **Management - Multicarrier Parcel Management Solutions** - Third-Party Integration - Multicarrier Parcel Management Solutions - Label Printing - Multicarrier Parcel Management Solutions - Multiple Carriers - Multicarrier Parcel Management Solutions - Customer Information Database - Multicarrier Parcel Management Solutions - Flexible Billing - Multicarrier Parcel Management Solutions - Shipping Management - Multicarrier Parcel Management Solutions **Planning** - Picking Methods - Documents - Locations - Scheduling **Supply Chain Operations** - Warehousing - Transportation - Inventory Management - Customer Experience Management - Client Management - AI Copilot - Workflow Management - Communications Management - Fleet Management - Rate Management - Contact Management - Returns Management - Warehouse Management - Document Management - Transportation Management - Dock Management - Shipping Management - Barcode/Label Management **Labels** - Label Printing - Return labels - Bar codes - Shipping Labels **Multichannel inventory management** - Warehouse Inventory Transfer - Multichannel Inventory Syncing - Multi-Warehouse Routing **Warehouse Definition** - Locations - Visualization - Warehouse Slotting **Barcode support** - Symbologies - Serialization - Standard formatting - Printing - Integrations - Label Printing **Order Entry** - Entry - Register - Notifications - Order Entry - Remote Order Entry **Integrations** - E-Commerce - WMS - Accounting Integration - OMS **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Execution** - Voice - Mobile - Adjustments **Customer Management** - Customer Portal - Visibility - Billing **Order management** - Shipment Tracking - Third-Party Integrations - Manage orders - Order Status - Shipping Services Integration - Package Tracking - Status Tracking - Delivery Tracking **3PL inventory management** - Client management - Marketplace connections - 3PL inventory tracking - Returns Management - Order Management - Shipping Management - Discount Management - Fee Management - Consignment Management - Layaway Management - Gift Card Management - Manufacturing Inventory Management - Multi-Channel Management - eCommerce Management - Catalog Management - Retail Inventory Management - Reorder Management - Warehouse Management - Purchase Order Management - Barcode/Label Management - Shop Floor Management - Supplier Management - Inventory Management - Item Management - Pricing Management - Invoice Management - Sales Order Management **Logistics** - Cross Docking - Receiving - Pick & Pack **Design** - Shipping Labels - WYSIWYG editor - Color editor - Graphics import - 1D and 2D barcodes - RFID Encoding - Barcoding/RFID - Receiving Labels **Order Tracking** - Shipping - Tracking - Backorder - Discount Management - Order Tracking - Purchase Order Management **Tracking** - Shipping - Inventory - Freight Shipping - Air Shipping - Ground Shipping **Additional Functionality** - Barcode/Ticket Scanning - Multi-Channel Management - Supplier Management - Workflow Management - Customizable Fields - Purchasing & Receiving - Generative AI - Data Import/Export - Returns Management - Customizable Reports - Order Tracking - Historical Reporting - Shipping Management - Real-Time Data - Stock Management - Invoice Management - Order Processing - Asset Tracking - Labeling - Billing & Invoicing - API - Label Templates - Customizable Branding - Inventory Replenishment - Serial Number Tracking - Customizable Templates - Multi-Location - Inventory Optimization - Warehouse Management - Summary Reports - Sales Order Management - Mobile Access - Barcode Recognition - Reporting & Statistics - Audit Management - Cost Tracking - Inventory Management - Activity Tracking - Order Management - Status Tracking - AI Copilot - Customization - Inventory Tracking - Purchase Order Management - Location Tracking - Audit Trail **Analytics** - KPIs - Dashboards - Custom Reports **Carrier and rate management** - Quick rate comparison - Vendor availability - Flat rate services - Auditing & Claim Filing Services **Inventory Management** - Inventory Tracking - Inventory Costing - Product Master - Inventory Forecasting - Integrations - IoT Integration - Vendor Managed Inventory **Analytics** - Worker performance - Error Tracking - Procurement analytics - Order Tracking - Warranty Tracking - Serial Number Tracking - Inventory Tracking **Inventory Management** - Stock Levels - Flow Of Goods - Reserving Goods **Transactions** - Exchange - Approvals - Refund - Credit **Additional Functionality** - Data Import/Export - Check Printing - Price Optimization - Online Store Builder - Customizable Fields - Categorization/Grouping - Reporting & Statistics - Inventory Optimization - Shopping Cart - Customizable Reports - Sales Reports - Credit Card Processing - AI Copilot - Multi-Location - Mobile App - Generative AI - Automatic Backup - Label Printing - Point of Sale (POS) - Multi-Currency - Self Service Portal - Order Processing - Purchasing & Receiving - SKU/UPC Codes - Billing & Invoicing - Check-in/Check-out - Barcode/Ticket Scanning - Reporting/Analytics - Search/Filter - Collaboration Tools - Backup and Recovery - Data Synchronization - Product Identification - Kitting - Mobile Access - Predictive Analytics - Inventory Control - Inventory Auditing - API - Bill of Materials - Ordering Automation - Inventory Replenishment - Custom Pricing Rules **Additional Functionality** - Driver Management - AI Copilot - Reporting/Analytics - Resource Management - Quality Control - Warrant Tracking - Generative AI - Alerts/Notifications - Refund Management - Order Tracking - Vendor Management - Inventory Management - Traceability - Barcoding/RFID - Route Optimization - Self Service Portal - Customer Portal - Payment Processing - Shipping Management - Repair Management - API - Field Reporting - Label Printing - Supply Chain Management - Warehouse Management - Asset Tracking - Refund Opportunity Identification **Additional Functionality** - Inventory Control - Barcode/Ticket Scanning - EDI - Billing & Invoicing - Reporting/Analytics - Quality Control - Order Fulfillment - AI/Machine Learning - Route Optimization - Drag & Drop - Business Process Automation - Demand Forecasting - Generative AI - Third-Party Integration - Alerts/Notifications - For 3PLs **Inventory management** - Low stock alerts - Automated inventory orders - Assign suppliers **Inventory Management** - Customer Portal - Cycle Counting **Customer Management** - Order Status - Information Access - Email Notifications - Mobile Access - Activity Dashboard - Recurring Orders **Additional Functionality** - Batch Processing - Supplier Management - Shipping Management - Order Management - Supply Chain Management - 3PL Management - Workflow Management - Generative AI - Mobile Access - Customizable Fields - Financial Management - AI Copilot - Accounting - Inventory Optimization - Dock Management - Labor Management - Picking & Routing - Kitting - Real-Time Monitoring - Space Management - Reporting & Statistics - Yard Management - Compliance Management - Inventory Management - Multi-Channel Management - Returns Management - Shipping Labels - Ordering Automation - Barcoding/RFID **Reports** - Shipment reports - Inventory reports - Unshipped products **Subscription Management** - Payment Data - Payment Gateway - Billing - Automatic Payments - Real-Time Data **Additional Functionality** - AI Copilot - Shipping Optimization - Cost Recovery - Refund Opportunity Identification - Third Party Management - Generative AI - Automated Claim Filing - Package Analytics - Audit Management - Exceptions Management - Predictive Analytics - Carrier Invoice Auditing - Data Import/Export - Alerts/Notifications - Supplier Management - Container Shipping - Reporting/Analytics - Ground Shipping - Quotes/Estimates - Invoice Management - Import/Export Management - Activity Dashboard - Bills of Lading - Customizable Branding - Accounting - EDI - Returns Management - Parcel Shipping - Air Shipping - Customer Database - Claims Management - Discount Management - Transportation Management - Shipping Management - Shipment Price Calculation - Barcode/Ticket Scanning - Warehouse Management - Order Management - Real-Time Updates - API - Purchase Order Management - Inventory Management - Freight Shipping - Search/Filter - Ocean Shipping - eCommerce Management - Multi-Location - Workflow Automation **Agentic AI - Order Management** - Adaptive Learning - Natural Language Interaction **Additional Functionality** - Multi-Location - Barcode/Ticket Scanning - Customer Database - Product Configurator - Data Import/Export - AI Copilot - Inventory Auditing - Reporting & Statistics - Quotes/Estimates - Customer History - Invoice Creation - Order Fulfillment - Client Portal - Shipping Management - Assignment Management - Workflow Management - Warehouse Management - Multi-Channel Management - Contact Database - Generative AI - Billing & Invoicing - eCommerce Management - Delivery Management - Real-Time Updates - Returns Management - Label Printing - Reporting/Analytics - Search/Filter - Order Management - Catalog Management - Inventory Management - Third-Party Integrations - For eCommerce - Backorder Management - Supplier Management - Batch Processing - Order Routing - Promotion Optimization - API - Multi-Currency - Shipping Labels - Customer Management - Order Processing - Exchange Management - Customizable Branding - Special Order Management - Forecasting - Vendor Management **Inventory Management Platform Features** - Centralized Inventory Database - Inventory Level Dashboards - Stock History Reporting - Low Stock Notifications - Bundles, Kits, & Variants - Asset Tracking - Inventory Forecasting - eCommerce Integrations - Accounting Integrations - Data Exporting / Importing - Customer Database - Activity Dashboard - Transaction History - Budget Tracking - Cost Tracking - Alerts/Notifications - Status Tracking - Demand Forecasting - Customer History - Serial Number Tracking - Status Tracking - Third-Party Integrations - Demand Forecasting - Activity Dashboard - Alerts/Notifications ## Top ShipHero Alternatives - [ShipBob](https://www.g2.com/products/shipbob/reviews) - 3.7/5.0 (118 reviews) - [ShipStation](https://www.g2.com/products/shipstation/reviews) - 4.3/5.0 (580 reviews) - 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