Ease of use... the software is intuitive and easy to navigate, thus easy to write SOPs for and easy to train new employees with. The search bar is very helpful for all needs when you dont have 100% of the info. Review collected by and hosted on G2.com.

There needs to be more work done on the way ShipHawk works with Amazon FC fulfilment. There is a lot of room for growth in the software, for example: Hourly packing rates displayed in the UI updating hourly for use in productivity hourly reports, etc... Review collected by and hosted on G2.com.

Would highly recommend it to any person looking to implement a WMS or TMS; this would be the first place I would start. Use them to build your requirements for their system and compare them to the rest during your due diligence process. Ease of use of the product was key. Bringing a new approach into a fast-paced manufacturing environment is never easy. The product had to be easy to navigate and troubleshoot problems in processing in order to keep productivity up. Review collected by and hosted on G2.com.

From a WMS perspective, the user interface could be a bit more modern. Not a hindrance to operations. Review collected by and hosted on G2.com.

ShipHawk has helped us keep the labor costs down. We've been able to do more with fewer people. Everything is working exactly how we want it. We're very happy with all the functionality Review collected by and hosted on G2.com.

Shopify integration was brand new when we first started - Shiphawk team has devoted a lot of time and energy to improving speed and functionality Review collected by and hosted on G2.com.

Shiphawk gave us control over ensuring we're always rating freight to cover our costs. Excellent personnel ranging from support to account manager to product. Review collected by and hosted on G2.com.

Not really about shiphawk, but the address validation tied to USPS that all freight companies use that is a deliverable address but hasn't been standardized by the postal service. Review collected by and hosted on G2.com.

ShipHawk offers advanced warehouse and fulfillment automation solutions with expert guidance to help companies scale with speed and accuracy. Review collected by and hosted on G2.com.

This application can be more optimised to serve the more people in order to achieve the accuracy and speed Review collected by and hosted on G2.com.

Great, easy implentation. Will enable our business to be more efficient and capture important data. Review collected by and hosted on G2.com.

Everything is working as it should be. No complaints Review collected by and hosted on G2.com.

We have used ShipHawk for about 3 years and have saved thousands of dollars in shipping costs and an equal amount saved in user errors when sending packages out. Some of the features we use and enjoy are as follows.

1.) Ease of use. Smart packing is highly recommended. Once properly set up ShipHawk is very easy for the average warehouse worker to understand and use efficiently.

2.) Highly configurable rules engine. ShipHawk can accommodate almost any shipping policy into to easy to use rule sets that can be configured easily.

3.) Customer support is top-notch. I can stand behind the support that ShipHawk offers its customer base. They have always been available for us when issues arise and I enjoy working with their support team.

4.) Integrates well with Netsuite and implementation with ShipHawk onboarding team was very professional.

I would highly recommend ShipHawk to other companies and have on numerous occasions. Review collected by and hosted on G2.com.

Updates to our custom environment can be challenging. But with all the good things that we get from ShipHawk, I would not say that it is a dislike. Review collected by and hosted on G2.com.

We love the master pack system. After initial setup of the system, Shiphawk now populates order weights within a 1/4 of a pound, eliminating the need to weigh each order. We basically just verify the ship-to address, click and ship. The system is easy to learn, very user friendly. Anyone can figure out how to use Shiphawk. Review collected by and hosted on G2.com.

For a while, every 3 months or so, the system would go down briefly, requiring us to manually ship orders using FedEx's ship station portal. It seems like the frequency of these outages has been decreasing, however. Leadership has been very receptive to our feedback on this issue. Review collected by and hosted on G2.com.

allows us to conduct all our shipping from a single platform. love a web based platform. Review collected by and hosted on G2.com.

none. it offers everything we need. it is a very efficient solution. Review collected by and hosted on G2.com.

ShipHawk has helped us automate our outbound shipping processes and the customer support team is very responsive and has our best interests in mind. We originally went with another platform, but before go live swithed to Shiphawk because it was more customizable to our environment. Review collected by and hosted on G2.com.

Every update, there are a few kinks that they work out to improve the software. But overall, the software is a great automation solution. We have run into a few settings that are only available on the backend, so having more visibility to those settings would be my only request. Review collected by and hosted on G2.com.