# ShiftWizard Reviews **Vendor:** HealthStream **Category:** [Medical Staff Scheduling Software](https://www.g2.com/categories/medical-staff-scheduling) **Average Rating:** 4.3/5.0 **Total Reviews:** 405 ## About ShiftWizard Managing nurse scheduling can be a daunting task — from long-term care facilities to national health systems and everywhere in between. ShiftWizard™ by HealthStream makes healthcare staff scheduling and communication easy, so leaders can focus on what really matters—caring for their patients. ShiftWizard’s workforce management and scheduling solution was developed specifically for healthcare organizations. Simplify scheduling with a robust, easy-to-use guided navigation system. Over 300 healthcare facilities use ShiftWizard, making it one of the leading workforce management scheduling solutions in the healthcare industry. It continues to earn recognition for its modern design, centralized decision support, third-party integration capabilities, real-time productivity, and robust communication center. In 2020, it was named a KLAS Category Leader in Nurse and Staff Scheduling. Future investment in research and development, including a focus on AI- driven data analytics, has set new milestones for growth and performance. Additionally, HealthStream has expanded the support and customer service teams to ensure optimum customer experience. ## ShiftWizard Reviews ### 1. ShiftWizard **Rating:** 4.0/5.0 stars **Reviewed by:** lunese b. | Business Manger, Enterprise (> 1000 emp.) **Reviewed Date:** December 16, 2025 **What do you like best about ShiftWizard?** It provides accurate scheduling. You can modify and create the schedules to your liking which is great. We have added several icons to account for several situations and also utilize the notes area quite a bit. **What do you dislike about ShiftWizard?** I would say that if you go to your specific schedule the view is different and not like other staff members. I also wish that it would generate a report weekly of late clock ins or out and a few other items that would be useful. **What problems is ShiftWizard solving and how is that benefiting you?** Comparison of shifts against Kronos system. It is a good system that helps with timecards. ### 2. Love the automatic ease of shift wizard and the ability to link my schedule to my calendar app! **Rating:** 3.5/5.0 stars **Reviewed by:** Kate R. | RN, Enterprise (> 1000 emp.) **Reviewed Date:** November 06, 2025 **What do you like best about ShiftWizard?** That I can automatically link my schedule to my calendar app and I don’t have to manually type in my shifts anymore **What do you dislike about ShiftWizard?** Not as easy to put time changes in , and if Theres a special code(like indirect time) it’s not very obvious **What problems is ShiftWizard solving and how is that benefiting you?** Mistakes in manually typing in my shifts— I’ve messed up before trying to look at each day and type it in my calendar app correctly ### 3. unfilled shifts **Rating:** 5.0/5.0 stars **Reviewed by:** Annette W. | IMAGING SUPERVISOR, Enterprise (> 1000 emp.) **Reviewed Date:** May 07, 2025 **What do you like best about ShiftWizard?** Being able to look in ShiftWizard to see how much staff you have for the day. Also, the easy of scheduling more than 1 day at a time. **What do you dislike about ShiftWizard?** The upgraded ShiftWizard took the unfilled shifts and put on a different page. Which I hate, on the old version it was at the bottom of the month in which you were putting the schedule in for, all you had to do was scroll down and look at it. Now you have to go to a different page to see what has not been filled **What problems is ShiftWizard solving and how is that benefiting you?** Well, you have everyone's phone number at your fingertips. If you enter the reason someone calls out then you have that info available. I use it a lot when I'm doing payroll because I put the icons for call, charge tech, floating to a different time code and showing who is responsible for certain areas in the afternoon and evening hours. Messages in ShiftWizard is great because you can send multiple messages to techs at all 3 of our locations. ### 4. Everything you need *Easy to navigate **Rating:** 5.0/5.0 stars **Reviewed by:** Leah R. | RSS, Mid-Market (51-1000 emp.) **Reviewed Date:** June 01, 2025 **What do you like best about ShiftWizard?** I have used a few different applications for different Companies I have worked for . shift Wizard is by far the one I like the most. It's very easy to navigate,it also has everything I need to check my upcoming shifts, swap shifts, see who I am working with that shift I can even see how many hours I have worked not only that day and week but also that pay period. Their even extra things you can do on their like contract your manager or communicate with HR . Shift wizard is great I'm happy my company uses it . **What do you dislike about ShiftWizard?** At this time there is nothing I do t like about the application **What problems is ShiftWizard solving and how is that benefiting you?** I was in aware of any problems. If they are updating things that would explain why it's such an easy to use application despite how much it offers:-) ### 5. Organized and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie s. | Registered Nurse, Enterprise (> 1000 emp.) **Reviewed Date:** May 08, 2025 **What do you like best about ShiftWizard?** Shift wizard makes it easy to manage my schedule. It also allows for easy communication between team members and leadership having the ability to make/request my own schedule is a great advantage. The ability to swap or give shifts away either to another person or she requested in general allows for a timely change. **What do you dislike about ShiftWizard?** The only downside to shift wizard that I can point out is with the mobile app only. I wish that you could see the department schedule when you click on the day of. You can see this from the desktop website, but not in the mobile app. For clarification, you can see the next days department schedule when you click on it from the calendar inside of the mobile app. Another feature, I wish the mobile app had however I understand that it may be difficult to accomplish, on the desktop site you can see the department schedule for a length of time that you choose such as four weeks, two months, etc. the mobile app does not have this option. **What problems is ShiftWizard solving and how is that benefiting you?** I personally have not had any issues with shift wizard that needed company assistance. ### 6. Company required, employee demanded!!! Love it! **Rating:** 5.0/5.0 stars **Reviewed by:** jennifer A. | nurse, Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2025 **What do you like best about ShiftWizard?** Shiftwizard is a very useful tool to keep up with your work schedule and hours. One of the upsides, is you can send and receive messages from your supervisor anytime you need to change your work schedule! Notifications are very clear and easy to see. I use this tool daily when I am at work. I have never had to contact customer support, because I have never had any issues with the site. I keep it in the background on my computer, so that I can assess it quickly and implement it's awesome features! It works well with all my other programs! **What do you dislike about ShiftWizard?** I cannot think of any downside to Shiftwizard. I performs exactly as expected and meets all standards of practice. **What problems is ShiftWizard solving and how is that benefiting you?** Shiftwizard is helping me keep up with my scheduled work days and off days. It makes it easy to request for PTO vacation hours when needed. It is very easy to access and log into. ### 7. Shiftwizard Review **Rating:** 3.5/5.0 stars **Reviewed by:** James P. | Central Service Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2025 **What do you like best about ShiftWizard?** I do like having the template available and not having to do everyone's schedule every for weeks. **What do you dislike about ShiftWizard?** I dislike the part of not being able to adjust an individuals hours once in the system. When changing their hours at the beginning or end the system creates a new M shift instead of just adding the hours to their original schedule for that day. I have access to do most of everything in the system and am the main user for the department, but i can not make a shift. I constantly have to go the director or assistant director for them to add a shift and then have to walk them through how to do it even though i am not the one with master access. There needs to be a way to pull a month calendar from shiftwizard per a certain position within the department and just not the individual calendar for myself. **What problems is ShiftWizard solving and how is that benefiting you?** I have not submitted any problems ### 8. SHIFWIZARD the Greatest **Rating:** 5.0/5.0 stars **Reviewed by:** Joseph J. | CCHT, Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2025 **What do you like best about ShiftWizard?** I love how I can open up the ShiftWizard app and be in control of my schedule fast and easy, rather than scrambling through paper and grabbing the wrong one or being able to not read it properly due to low ink issues from the printer, SHIFTWIZARD allows me to have confidence in my schedule and others I work with. If I need to switch my shift with someone else SHIFTWIZARD allows me to do so in a fast and east way. Thank you SHIFTWIZARD. **What do you dislike about ShiftWizard?** I would say that sometimes the app struggles to update if my schedule is out and the app is running into some issues my schedule will not update. At times I find that I have to close and reopen the app a few times to get it to update. **What problems is ShiftWizard solving and how is that benefiting you?** When I don't have access to the hard copy of the schedule (paper). I can rely on shifwizard to gain any information I have about my schedule or others I work with in a fast easy step as clicking the app and opening it up on my phone. ### 9. ShiftWizard **Rating:** 4.0/5.0 stars **Reviewed by:** Bridgette U. | Charge Nurse, Enterprise (> 1000 emp.) **Reviewed Date:** May 08, 2025 **What do you like best about ShiftWizard?** ShiftWizard Review I have been using ShiftWizard for some time now to manage staff scheduling, and overall, it's been a positive experience. The platform has significantly improved how we coordinate shifts, reducing the time spent on manual scheduling and last-minute changes. The interface is user-friendly and intuitive, which made onboarding fairly straightforward for our team. One of the standout features is the ability to see coverage gaps in real time, which helps us respond quickly and avoid understaffing. The communication tools are also helpful, making it easy for staff to swap shifts or request time off without having to go through multiple channels. **What do you dislike about ShiftWizard?** There are a few areas that could be improved—for instance, reporting options could be a bit more customizable, and we’ve encountered occasional delays in syncing with payroll systems. However, customer support has been responsive and helpful when these issues arise. Overall, ShiftWizard has streamlined our scheduling process and made staff management more efficient. I’d recommend it to any healthcare or service organization looking for a reliable scheduling solution. **What problems is ShiftWizard solving and how is that benefiting you?** Manual Scheduling Inefficiencies: Traditional scheduling methods (spreadsheets, paper calendars) are time-consuming and error-prone. Benefit: ShiftWizard automates the process, saving time and reducing scheduling mistakes. Lack of Real-Time Visibility: Managers struggle to quickly see staffing gaps or coverage issues. Benefit: Real-time dashboards allow for proactive staffing decisions, improving patient care and reducing burnout. ### 10. Shiftwizard has streamlined our transition to digital scheduling **Rating:** 4.0/5.0 stars **Reviewed by:** Rose Marie N. | Department Secretary, Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2025 **What do you like best about ShiftWizard?** Staff likes the ease of viewing their schedule including updates that occur mid-schedule. They can check their schedule any time and conduct shift swaps or reach out to their coworkers easily. From a manager side, creating the schedule is fairly streamlined and its easy to update. Use of shiftwizard has removed barriers for staff communication, which is a great feature for a mid-size unit like ours. **What do you dislike about ShiftWizard?** There is some duplication of information in unnecessary areas or some of the search functions can be clunky at times. the integration with our time clock program isn't complete which the duplicates information. Training for non-tech managers can be difficult as the steps are not always intuitive. Biggest drawback is the inability to create specfic staff assignments for different roles. **What problems is ShiftWizard solving and how is that benefiting you?** Access to the schedule has greatly increased as welll as staff ability to pre-plan. Reduces need for a person to be involved in providing schedules to employees. Allows distribution of the schedule at an easier, wider scale. ## ShiftWizard Discussions - [What is ShiftWizard used for?](https://www.g2.com/discussions/what-is-shiftwizard-used-for) - [View ShiftWizard pricing details and edition comparison](https://www.g2.com/products/shiftwizard/reviews/shiftwizard-review-11148102?section=pricing&secure%5Bexpires_at%5D=2026-05-31+18%3A20%3A11+-0500&secure%5Bsession_id%5D=d721a273-122d-4981-accb-3bf9dc8f3f51&secure%5Btoken%5D=97aca1c59927b76e22dbd8d4b675e8375d22f3a04b5d84442932eeb1e1565c43&format=llm_user) ## ShiftWizard Integrations - [Chrome Enterprise](https://www.g2.com/products/chrome-enterprise/reviews) ## ShiftWizard Features **Operations** - Absence Management - Mobile Access - Resource Management **Administrative** - Employee Work Status - Days-Off Approval - Time Tracking - Staffing Data - Mass Notifications ## Top ShiftWizard Alternatives - [Humanity Schedule by TCP](https://www.g2.com/products/humanity-schedule-by-tcp/reviews) - 4.3/5.0 (1,053 reviews) - [OnPage](https://www.g2.com/products/onpage/reviews) - 4.3/5.0 (306 reviews) - [TigerConnect Clinical Collaboration Platform](https://www.g2.com/products/tigerconnect-clinical-collaboration-platform/reviews) - 4.5/5.0 (195 reviews)