--- title: ShiftWizard Reviews meta\_title: 'ShiftWizard Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 405 reviews by the users' company size, role or industry to find out how ShiftWizard works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 405 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Health Care Operations url: https://www.g2.com/categories/health-care-operations --- # ShiftWizard Reviews & Product Details Visit Website Managing nurse scheduling can be a daunting task — from long-term care facilities to national health systems and everywhere in between. ShiftWizard™ by HealthStream makes healthcare staff scheduling and communication easy, so leaders can focus on what really matters—caring for their patients. ShiftWizard’s workforce management and scheduling solution was developed specifically for healthcare organizations. Simplify scheduling with a robust, easy-to-use guided navigation system. Over 300 healthcare facilities use ShiftWizard, making it one of the leading workforce management scheduling solutions in the healthcare industry. It continues to earn recognition for its modern design, centralized decision support, third-party integration capabilities, real-time productivity, and robust communication center. In 2020, it was named a KLAS Category Leader in Nurse and Staff Scheduling. Future investment in research and development, including a focus on AI- driven data analytics, has set new milestones for growth and performance. Additionally, HealthStream has expanded the support and customer service teams to ensure optimum customer experience. * * * Product Website ShiftWizard Seller [HealthStream](https://www.g2.com/sellers/healthstream) Discussions [ShiftWizard Community](https://www.g2.com/products/shiftwizard/discuss) Languages Supported English Solution Type All-in-One Overview by Sarah Enders Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 3 months [ View More Pricing Information ](https://www.g2.com/products/shiftwizard/pricing) ![David F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David F.") DF David F. Clinical Services Manager of Patient Access Enterprise (\> 1000 emp.) 5/7/2025 "Does not work well with Workday" 1/5 What do you like best about ShiftWizard? The user interface is clear, easy to see, and usable even for staff who have color blindness like myself. Review collected by and hosted on G2.com. What do you dislike about ShiftWizard? It does not communicate well with the Workday system. The schedules are not able to pull into Workday effectively and clocked hours are not reflected in either system. This combined with the lack of ability to produce efficient reports to identify staff who are tardy or staff who have accrued unexcused absences makes it hard to be a manager in a healthcare setting. Review collected by and hosted on G2.com. What problems is ShiftWizard solving and how is that benefiting you? We need a way for staff to quickly see their assigned schedules and my understanding is that this is the software available for us. It does that, but is not always updated. Our central staffing office reports that it is hard to update master schedules for employees which makes it not always the most reliable source for schedule information and can be rather confusing to employees. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller DE Dan E. Supervisor Mid-Market (51-1000 emp.) 5/13/2025 "Unintuitive, clunky, unadaptable" 0/5 What do you like best about ShiftWizard? My corporate leaders force us to use this product. I see no upsides when compared to When I Work, which was the system we were previously using without issue. Review collected by and hosted on G2.com. What do you dislike about ShiftWizard? In the healthcare industry, shifts change daily, if not hourly. ShiftWizard makes those changes difficult and unintuitive. Even if I'm not changing the schedule, I have to regularly change where scheduled staff are assigned. That is such a hassle in ShiftWizard. Also, shiftswaps are very confusing for me as a manager. It is never clear what shift is being swapped. Review collected by and hosted on G2.com. What problems is ShiftWizard solving and how is that benefiting you? ShiftWizard is creating issues for us, not solving them. When I Work is the superior product and if corporate had listened to us, they would have saved their money and not switched. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite on behalf of seller LB Lyndsey B. Paramedic Mid-Market (51-1000 emp.) 5/17/2025 "We didn't decide to use ShifWizard" 0.5/5 What do you like best about ShiftWizard? SwhiftWizard is an app. Most of us agree there shouldn't be an f in the name. Review collected by and hosted on G2.com. What do you dislike about ShiftWizard? It is difficult to read, there is no way to change the view, trying to swap shifts is more difficult than it needs to be. Usually when someone swaps shifts with someone else, you have to be able to say with whom you plan to swap, and what hours, thats not a thing with this app. This app isn't one that my department chose to use, nor would we choose it if we had a choice. Review collected by and hosted on G2.com. What problems is ShiftWizard solving and how is that benefiting you? We didn't have any problems with our previous system, and since SW is more complicated, it os creating problems we didn't have before. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite on behalf of seller BF Bryson F. Phlebomist Enterprise (\> 1000 emp.) 5/8/2025 "Worst time clocking system I have worked with" 0/5 What do you like best about ShiftWizard? The only positive that comes to mind is the ease of placing timecard corrections. Review collected by and hosted on G2.com. What do you dislike about ShiftWizard? It is difficult to access on any computer and requires us to login which can take 3-5 minutes to go into, causing us to clock in/ out late unless we show up earlier. The schedule is unreadable and the way it is set up forces us to have to look at multiple different schedules to see where we will be for the week. We are unable to use the system while working at mercy health clients, causing us to have to submit timecard corrections every day of the week sometimes. It automatically deducts an hour lunch and correcting it is so clumsy that it has taken our supervisors more than the week to fix it, causing some of us to have to get the pay from the previous paycheck in the next one. Review collected by and hosted on G2.com. What problems is ShiftWizard solving and how is that benefiting you? It has exacerbated the problems we had with the previous time clocking service Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") UH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 5/7/2025 "An ok but not great schedule" 0/5 What do you like best about ShiftWizard? It does create a working schedule. It is possible to see everything you need. Review collected by and hosted on G2.com. What do you dislike about ShiftWizard? When synced to Google calendar (and probably Apple as well, though I don't have an iPhone) it will only send the shift name and time, but does not send the shift location. I need to log into the website or mobile app to check the location. When a shift is offered to you, it is in an awkward place. You need to go to the shift swap section, then into the 'other' section to look. Why does this not get a real menu listing so it is more prominent? It is very easy to not notice that you have a request pending. Urgent messages that require a signature seem pointless. The message is forwarded to my email that I read when it arrives. I don't sign it until I log into shift wizard which could easily be after the urgent message is no longer applicable. Messaging in general is kind of weird and awkward. Creating a new message is done in an unintuitive way unlike most other messaging systems. Why do I have so many options of how to send the message? The message should just go to shift wizard and then forwarded to email or text based on the recipient's preferences that they set up. Review collected by and hosted on G2.com. What problems is ShiftWizard solving and how is that benefiting you? making a schedule Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller SP Sarah P. Manager Small-Business (50 or fewer emp.) 5/8/2025 "Manager" 0.5/5 What do you like best about ShiftWizard? I liked the icons and it’s fairly easy to schedule people Review collected by and hosted on G2.com. What do you dislike about ShiftWizard? It does not work for staff in trauma and healthcare. Things are not paying out correctly. Changing the cost center is a stupid idea especially if you’re in an emergency situation. No one can stop and change their cost center and then to have our time keeper jump through a ton of hoops to change it. We work 24 hour shifts and for our time keeper to, again, have to break up shifts if the partner stays over slightly is insane. There’s too many moving parts that this program cannot capture in healthcare, trauma, and emergency situations. People take multiple calls and need to only get paid for one. Why does a notification get sent to everyone and then disappear once someone looks at the notification? That seems like a terrible idea Review collected by and hosted on G2.com. What problems is ShiftWizard solving and how is that benefiting you? We didn’t have problems before. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") AM Verified User in Medical Practice Mid-Market (51-1000 emp.) 5/13/2025 "terrible program" 0/5 What do you like best about ShiftWizard? timecard integration with workday is the best part Review collected by and hosted on G2.com. What do you dislike about ShiftWizard? This system is a complete downgrade in every possible way. It’s disorganized, needlessly time-consuming, and demands excessive attention from both myself and other staff members just to accomplish basic tasks. Something as simple as scheduling—something that should take minutes—ends up consuming far more time and resources than it ever should. What used to be a straightforward process has now become inefficient and frustrating. I find myself constantly having to double-check or redo work that the system should be handling accurately in the first place. The interface is unintuitive, the workflow is clunky, and the entire experience feels like a step backward. Frankly, if I had to choose, I’d go to using a basic Excel document over this so-called “solution.” At least then I’d have more control, less hassle, and fewer wasted hours. Review collected by and hosted on G2.com. What problems is ShiftWizard solving and how is that benefiting you? none Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite on behalf of seller MK Molly K. Lab Assistant Enterprise (\> 1000 emp.) 5/8/2025 "Difficult to interpret" 0.5/5 What do you like best about ShiftWizard? The upside of ShiftWizard is that it is linked to our time clock as well as Workday so everything is connected and information crosses over easily. Review collected by and hosted on G2.com. What do you dislike about ShiftWizard? The downside of ShiftWizard is the layout of looking at staff and shift schedules. It has been a very difficult transition because employees used to be able to see right away who was working what shift. Now it is very difficult to look at who is working what shift since the hours are shown in a difficult manner. The only thing that is readily able to be seen is what staff are working but not what shift the staff are working. It has been very frustrating, and I hope they can change the layout to make viewing much easier. Review collected by and hosted on G2.com. What problems is ShiftWizard solving and how is that benefiting you? ShiftWizard benefits me by allowing my schedule to be easily accessible on my phone or computer. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller TR Tim R. MLT Enterprise (\> 1000 emp.) 5/13/2025 "The least user friendly or useful scheduling app I've ever seen." 0/5 What do you like best about ShiftWizard? Absolutely NOTHING, this program is trash. Review collected by and hosted on G2.com. What do you dislike about ShiftWizard? The user interface is overly complicated and difficult to read. Its impossible to see who's on your shift or what departments anyone is in. The whole program feels like it was made in 2010 and never updated, our old program was better in every aspect and I wish we could return to it. Review collected by and hosted on G2.com. What problems is ShiftWizard solving and how is that benefiting you? They've created nothing but problems with their poorly designed software and terrible user interface. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite on behalf of seller NF Nathan F. Supervisor ICU Enterprise (\> 1000 emp.) 5/8/2025 "Disaster" 0.5/5 What do you like best about ShiftWizard? Maybe the way you can mark various shifts as unavailable? Otherwise it is not a user-friendly program. Review collected by and hosted on G2.com. What do you dislike about ShiftWizard? Forcing the application to interface with the abomination known as Workday, makes Shiftwizard very difficult to use. We have complex and longstanding payroll issues with no end in site due to Workday. Review collected by and hosted on G2.com. What problems is ShiftWizard solving and how is that benefiting you? It has NO benefit over our previous software. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite on behalf of seller ## Questions about ShiftWizard? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about ShiftWizard ](https://www.g2.com/products/shiftwizard/discussions/new) GU Guest User What is ShiftWizard used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-shiftwizard-used-for) [ View all Discussions ](https://www.g2.com/products/shiftwizard/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 3 months ### Average Discount 8% [ View More Pricing Information ](https://www.g2.com/products/shiftwizard/pricing) ##### ##### ShiftWizard Features Operations Absence Management Mobile Access Resource Management Administrative Employee Work Status Days-Off Approval Time Tracking [ View More Features ](https://www.g2.com/products/shiftwizard/features) ## Top-Rated Alternatives [ ![Humanity Schedule by TCP](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Humanity Schedule by TCP") Humanity Schedule by TCP 4.3/5(1,128) ](https://www.g2.com/products/humanity-schedule-by-tcp/reviews) [ ![OnPage](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "OnPage") OnPage 4.3/5(313) ](https://www.g2.com/products/onpage/reviews) [ ![TigerConnect Clinical Collaboration Platform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "TigerConnect Clinical Collaboration Platform") TigerConnect Clinical Collaboration Platform 4.5/5(195) ](https://www.g2.com/products/tigerconnect-clinical-collaboration-platform/reviews) [ View All Alternatives ](https://www.g2.com/products/shiftwizard/competitors/alternatives) ##### Categories on G2 [Medical Staff Scheduling](https://www.g2.com/categories/medical-staff-scheduling) ##### Explore More [What is the highest rated scientific data management system for pharmaceutical research operations at enterprise teams with demanding security and compliance needs?](https://www.g2.com/discussions/what-is-the-highest-rated-scientific-data-management-system-for-pharmaceutical-research-operations-at-enterprise-teams-with-demanding-security-and-compliance-needs%20)[Leading software for affiliate marketing programs](https://www.g2.com/discussions/leading-software-for-affiliate-marketing-programs)[What MDM system integrates with ERP and CRM platforms?](https://www.g2.com/discussions/what-mdm-system-integrates-with-erp-and-crm-platforms) [User-friendly MDR software for non-tech businesses](https://www.g2.com/discussions/user-friendly-mdr-software-for-non-tech-businesses)[Which newsroom management software is best for coordinating press releases and media outreach for growing teams?](https://www.g2.com/discussions/which-newsroom-management-software-is-best-for-coordinating-press-releases-and-media-outreach-for-growing-teams)[Which incident management system supports multi-channel alerts?](https://www.g2.com/discussions/which-incident-management-system-supports-multi-channel-alerts) [Show MoreShow Less](javascript:void(0);)