XL
Xanthia L.
Mid-Market (51-1000 emp.)
"Ease of Service for Support Workers"
5/5
What do you like best about ShiftCare?

At Wattle Blue we like that use of the app so that our staff can access location of shift, importance documents for our clients and adding of shift notes. Review collected by and hosted on G2.com.

What do you dislike about ShiftCare?

App doesnt allow for adding of muitiple expernses Review collected by and hosted on G2.com.

Response from Caoimhe Walsh of ShiftCare
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Hi Xanthia! We're glad to hear that you find ShiftCare helpful for accessing shift locations, important documents, and adding shift notes. We appreciate your feedback about the app not allowing for adding multiple expenses, and we'll take that into consideration for future updates. Thank you for sharing how ShiftCare is solving the problem of connecting between admin workers, support workers, and clients.

Adam S.
AS
Adam S.
Director of Service Delivery
Small-Business (50 or fewer emp.)
"Fantastic service for small and medium providers"
5/5
What do you like best about ShiftCare?

Ease of use, technical support, features. Review collected by and hosted on G2.com.

What do you dislike about ShiftCare?

Overall I have very few complaints regarding this service. Review collected by and hosted on G2.com.

Response from Caoimhe Walsh of ShiftCare
Edit edit

Hi Adam. Thank you for your positive review! We're glad to hear that you find our software easy to use and enjoy our features!

AB
Andy B.
Small-Business (50 or fewer emp.)
"Easy to use and super handy."
5/5
What do you like best about ShiftCare?

The weekly view of appointments with clients is super helpful. Editing notes and having files saved for each client is great for when you have to make changes or look up client background. Review collected by and hosted on G2.com.

What do you dislike about ShiftCare?

Several differences between the mobile app and website - not being able to edit notes on the phone once they are submitted. When writing notes on the app, if you accidentally swipe down, the notes aren't saved and you have to start again. Review collected by and hosted on G2.com.

Response from Caoimhe Walsh of ShiftCare
Edit edit

Hi Andy, we're glad to hear that you find the weekly view of appointments and client notes feature helpful. We understand your concerns about the differences between the mobile app and website, and we are continuously working to improve the user experience across all platforms.

Paula A.
PA
Paula A.
Emerald Leader
Small-Business (50 or fewer emp.)
"It is the pick of the bunch"
5/5
What do you like best about ShiftCare?

I trialled a few different products and shiftcare was by far the most user friendly and the customer support has been excellent. Review collected by and hosted on G2.com.

What do you dislike about ShiftCare?

I wish that it had forms also so we could do service agreements in there. Review collected by and hosted on G2.com.

Response from Caoimhe Walsh of ShiftCare
Edit edit

Hi Pauls, we're thrilled to hear that you found ShiftCare user-friendly and that you've had an excellent experience with our customer support team. We appreciate your feedback about the forms and service agreements, and we'll definitely take that into consideration for future improvements.

Bridie S.
BS
Bridie S.
Small-Business (50 or fewer emp.)
"Shiftcare minimises the administrative burden."
5/5
What do you like best about ShiftCare?

Shiftcare is userfriendly and provides value for money. Review collected by and hosted on G2.com.

What do you dislike about ShiftCare?

I dont like the amount of detail that transfers from Shiftcare to invoices and payslips. Review collected by and hosted on G2.com.

Response from Caoimhe Walsh of ShiftCare
Edit edit

Hi Bridie, thank you for your positive feedback! We're glad to hear that you find ShiftCare user-friendly and a good value for your money.

JB
Jacqui B.
Small-Business (50 or fewer emp.)
"User friendly"
4.5/5
What do you like best about ShiftCare?

Easy to use. Not overtly complicated. Staff are always available to help Review collected by and hosted on G2.com.

What do you dislike about ShiftCare?

Nothing at this stage. It's simole to use, easy to follow Review collected by and hosted on G2.com.

Response from Caoimhe Walsh of ShiftCare
Edit edit

Hi Jacqui! We're glad to hear that you find ShiftCare easy to use and that our staff are always available to help. Thank you for your positive feedback!

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"ShiftCare Review"
4.5/5
What do you like best about ShiftCare?

I love how easy it is to upload patient care plans along with updating all patient intake information Review collected by and hosted on G2.com.

What do you dislike about ShiftCare?

I dislike that you aren't able to contact customer when you call Review collected by and hosted on G2.com.

Response from Caoimhe Walsh of ShiftCare
Edit edit

Hello! Thank you for your positive review. We're glad to hear that you find it easy to upload patient care plans and update patient intake information. If you need any assistance, you can find our amazing customer service team at support@shiftcare.com

David D.
DD
David D.
Chief Of Operartions
Small-Business (50 or fewer emp.)
"shiftcare was quite pleasant to use and user friendly"
5/5
What do you like best about ShiftCare?

How user friendly it is. I had minimal training from admin staff and get the hang of it pretty easily I believe. Review collected by and hosted on G2.com.

What do you dislike about ShiftCare?

There are minimal features I would have added like color coding but I like shiftcare mostly. Review collected by and hosted on G2.com.

Response from Caoimhe Walsh of ShiftCare
Edit edit

Hi David, we're glad to hear you found ShiftCare easy to use with minimal training! Thank you for your review

NS
Naomi S.
Small-Business (50 or fewer emp.)
"Shift Care Review for Support Workers"
4.5/5
What do you like best about ShiftCare?

The ability to have so much information in client profiles and employee profiles and the abilit for our staff to view their rosters from anywhere with the mobile app. Aswell as connect it to payroll and invoicing. Review collected by and hosted on G2.com.

What do you dislike about ShiftCare?

Just took us some time to get used to it from our old software. Review collected by and hosted on G2.com.

Response from Caoimhe Walsh of ShiftCare
Edit edit

Hi Naomi! We're glad to hear that you find ShiftCare's client and employee profiles, mobile app, and payroll/invoicing features beneficial for your work. We appreciate your feedback and are happy to provide a user-friendly solution for your needs.

KJ
Kiarra J.
Small-Business (50 or fewer emp.)
"Amazing app!!!!"
5/5
What do you like best about ShiftCare?

100% the best app for aged care and NDIS providers. So easy to use and best customer service Review collected by and hosted on G2.com.

What do you dislike about ShiftCare?

No dislikes so far. Been using this app for 3-6 months now. Review collected by and hosted on G2.com.

Response from Caoimhe Walsh of ShiftCare
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Hi Kierra! We're thrilled to hear that you find ShiftCare to be the best app for aged care and NDIS providers. Our team is dedicated to providing excellent customer service and making the app easy to use.