Melissa S.
MS
Melissa S.
Small-Business (50 or fewer emp.)
"Best experience!"
5/5
What do you like best about ShiftCare?

Their customer service, their reasonable price, their software ease of use, the ease of implementation, the number of features, the ease of integration...it is all perfect! Review collected by and hosted on G2.com.

What do you dislike about ShiftCare?

I do not have any complaints! Any requests I have made, they have immediately worked on! Review collected by and hosted on G2.com.

Response from Caoimhe Walsh of ShiftCare
Edit edit

Hi Melissa! We are glad to hear that ShiftCare has had a positive impact on your caregiving experience. It's great to know that our software has made it easier for caregivers to leave notes and that you have found our customer service to be helpful, they are a great team.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Shiftcare"
4/5
What do you like best about ShiftCare?

Shift care has made it really easy for us to navigate our new business.

The app is super easy to use.

Sh Review collected by and hosted on G2.com.

What do you dislike about ShiftCare?

I dislike the fact that there is limited space to upload documents for clients Review collected by and hosted on G2.com.

Response from Caoimhe Walsh of ShiftCare
Edit edit

Hello! Thank you for your review.

Danielle M.
DM
Danielle M.
Small-Business (50 or fewer emp.)
"ShiftCare if a great software system!"
4.5/5
What do you like best about ShiftCare?

The system and the mobile app are very user friendly! Easy to on-board my nurses to the system as well! The customer service is great as well Matt was wonderful when we were on-boarding our company with the this system! Review collected by and hosted on G2.com.

What do you dislike about ShiftCare?

At this time I do not have any issues with ShiftCare! Review collected by and hosted on G2.com.

Response from Caoimhe Walsh of ShiftCare
Edit edit

Hi Danielle, thank you for your positive feedback! We're glad to hear that you find ShiftCare user-friendly and that our customer service team, especially Matt, was able to assist you during the on-boarding process.

Verified User in Individual & Family Services
AI
Verified User in Individual & Family Services
Small-Business (50 or fewer emp.)
"ShiftCare Success!"
5/5
What do you like best about ShiftCare?

ShiftCare is a very functional platform that's very user friendly - and support is on hand if and when need and fantastic. Review collected by and hosted on G2.com.

What do you dislike about ShiftCare?

I haven't had time yet to probably explore its full features - my downside not ShiftCare! Review collected by and hosted on G2.com.

Response from Caoimhe Walsh of ShiftCare
Edit edit

Hello! Thank you for your positive review. We're glad to hear that you find ShiftCare user-friendly, and have had a positive experience with our amazing support support team, they're always happy to help!

Aleesha E.
AE
Aleesha E.
Small-Business (50 or fewer emp.)
"Best Platform for Managing Support Workers"
5/5
What do you like best about ShiftCare?

Its affordable, heaps of support, user functionality is amazing, team can be up and running within a day! Review collected by and hosted on G2.com.

What do you dislike about ShiftCare?

Nothing to report at all. Myself and the team love it! Review collected by and hosted on G2.com.

Response from Caoimhe Walsh of ShiftCare
Edit edit

Hi Aleesha. Thank you for the positive review! We're glad to hear that you and your team love using ShiftCare, and that you find our software user-friendly!

Olivia C.
OC
Olivia C.
Pharmacy Assistant / Ndis Support worker
Small-Business (50 or fewer emp.)
"Love It !"
5/5
What do you like best about ShiftCare?

I like using ShiftCare as it's super easy to use and allows me to write my shift notes. Using this, our communication is excellent and provides our clients with a better healthcare experience. Review collected by and hosted on G2.com.

What do you dislike about ShiftCare?

There is nothing I don't like about ShiftCare. As I said, it's easy to use and helps ensure our clients get the best overall experience possible. Thankyou ShiftCare for helping us provide this experience. Review collected by and hosted on G2.com.

Response from Caoimhe Walsh of ShiftCare
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Hi Olivia, we're thrilled to hear that you find ShiftCare easy to use and that it's helping to improve communication and client experience. Thank you for your positive feedback!

DA
damian a.
Small-Business (50 or fewer emp.)
"Stop your search"
5/5
What do you like best about ShiftCare?

It is a very well designed program that has all the functions that is needed to succesfully run an NDIS buisness. It has all you need with an integrated system that includes timesheets to invoicing. Review collected by and hosted on G2.com.

What do you dislike about ShiftCare?

THere is very little at this stage that I dont like. There are a few fuctions that dont exactly perform as well at they could, but it is very minor and doesnt really impact my experience. Review collected by and hosted on G2.com.

Response from Caoimhe Walsh of ShiftCare
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Hi Damian, we're glad to hear that you find ShiftCare well-designed and beneficial for running your NDIS business. We appreciate your feedback and will continue to work on improving any minor issues you may have encountered.

FP
Frank P.
Small-Business (50 or fewer emp.)
"Easy to understand and use for ALL!"
5/5
What do you like best about ShiftCare?

It's super easy to navigate and understand. It works well for both my administration workers and support workers. The progress notes and tasks features are amazing! Review collected by and hosted on G2.com.

What do you dislike about ShiftCare?

After nearly 4 months of using ShiftCare, I haven't found anything I dislike. Review collected by and hosted on G2.com.

Response from Caoimhe Walsh of ShiftCare
Edit edit

Hi Frank! Thank you for sharing your positive experience with ShiftCare. We're glad to hear that after nearly 4 months of using our platform, you haven't found anything to dislike.

Vanessa B.
VB
Vanessa B.
Corporate Manager
Small-Business (50 or fewer emp.)
"Excellent!"
5/5
What do you like best about ShiftCare?

It's just very clever. The Xero integration, scheduler layout and level of details able to be added to the client and staff profiles is incredibly helpful. It's a very competent software. Review collected by and hosted on G2.com.

What do you dislike about ShiftCare?

It is pricey when having a large quantity of staff using it, and it would be nice to have a chat feature integrated to allow staff to securely discuss and share client information and ideas. Review collected by and hosted on G2.com.

Response from Caoimhe Walsh of ShiftCare
Edit edit

Hi Vanessa, thank you for your positive review! We appreciate your feedback and will take it into consideration for future improvements.

AP
Angela P.
Small-Business (50 or fewer emp.)
"G2 Review on SHIFTCARE from AP Supports U"
5/5
What do you like best about ShiftCare?

Easy for Staff to access shifts/rosters and enter their Case Notes and obtain all details of the shift and Tasks needed to be actioned Review collected by and hosted on G2.com.

What do you dislike about ShiftCare?

As the Director of the this business, I currently use my Calendar for all my appts / notes / documents and Correspondence for quick reference when needed, Shift care would be a Time Management issue for me currently to use only Shiftcare for my day to day notes, unless I haven't obtained training on how to use and be quick and easier for me ? Review collected by and hosted on G2.com.

Response from Caoimhe Walsh of ShiftCare
Edit edit

We're glad to hear that ShiftCare is making it easy for your staff to access shifts, rosters, and enter case notes. We understand the importance of time management for directors, if you would like to speak to a member of our support team, please contact them at support@shiftcare.com