I've been using for many years. Great product and service. Review collected by and hosted on G2.com.

Wish they had auction software. I have requested. Review collected by and hosted on G2.com.

Affordable package with a huge feature list. Review collected by and hosted on G2.com.

It can be very complex for first-time users. The defaults are good, but it takes some time to customize because it's so powerful. Review collected by and hosted on G2.com.

Ease of adding products, modifying settings, and versatility. Customer service is pretty good. They do take customer suggestions with functionality, though they take a good amount of time to implement. It's extremely easy to teach less tech-savvy people to use. Review collected by and hosted on G2.com.

Difficult to link to 3pl platforms without going through 3rd party.

Reporting is also off sometimes.

There are occasionally bugs, and it doesn't appear that the generic customer support is able to help with many of those issues. Last year, during one of our peak sales days during holiday, the entire server died and we were down for 2 hours. That was a big problem for us. Review collected by and hosted on G2.com.

The templates are more or less fully customizable & the code blocks & variables are pretty straightforward. Adding & editing products is simple & it's easy to utilize different product templates. The servers can handle spikes in traffic & have been mostly stable for the past year that the store has been live. 3dcart's customer service team is usually very quick to respond & they aren't afraid to ask their developers questions if they don't know the answers. Their knowledgebase & forum have answers for a lot of extended customizations that aren't offered out of the box. It's been easy to integrate 3rd party systems (shipping, payment, etc.) into 3dcart. Promotions, gift cards, & group certificates function well & have allowed the company to try things that were never possible before. Review collected by and hosted on G2.com.

The sorting function is numerical & doesn't allow you to drag & drop to sort products in a category. They've added that functionality to their product photo system, so I'd like to believe that they're working on it behind the scenes. We've had a lot of problems syncing the system with Quickbooks, so we've had to do a lot of inventory & accounting manually which is a headache. The search function (front-end & back-end/admin side) is very literal, so you have to really know what you're looking for. The customer rewards system could be more comprehensive. Review collected by and hosted on G2.com.

3dcart was amazing when we first tried our demo. The ability to upload large amounts of products onto our site at once is a huge benefit. Tech support was always helpful and kind when we needed it. Their online knowledge base contains most of what a simple website needs to do in order to get it to work on a minimal to average level.

The ability to personalize a template was a real help too. I'm not a full fledged web designer nor developer, but I found myself able to turn a template into someting personal for the people I'm working for.

The accessibility to our site through a FTP program was of much help to us, especially since we were denied to get login information from our previous website host. Review collected by and hosted on G2.com.

3dcart is setup for a smaller company that needs to get inventory online, and start selling immediately. That being said, I personally don't think it's optimal for companies, whether large or small, with a large amount of product SKUs.

Some things that are becoming more or less standard in executing as an eCommerce site are not well explained within their online knowledge base. Things like email automation, having to manually create all the meta tags so that your internal search can work like an actual search engine, and SEO tools are hard for the non-computer savvy to learn and can take time.

Also the amount of time to create all of the product options for each product and then applying them correctly can take days, if not weeks, depending on the complexity of your options. In my case, I was working with a wig re-seller with over 40 brands, 200s product per brand, and somewhere between 25-50 different color options per product that were specific per brand. Review collected by and hosted on G2.com.

Easy to use and informative dashboard. There are also intro and tutorial videos on the dashboard. Free trial. Review collected by and hosted on G2.com.

There is no built-in point-of-sale system. Dashboard is a bit cramped. Review collected by and hosted on G2.com.

Flexible and easy to use platform. Modern, responsive templates that are easy to customize. Prompt and helpful customer service. Review collected by and hosted on G2.com.

Not much to dislike. A few features not yet standard, such as color swatches. Review collected by and hosted on G2.com.

User Friendly,nice plugins,good value, good tracking info. Review collected by and hosted on G2.com.

Tech support not always helpful depending on tech that you are assigned Review collected by and hosted on G2.com.

Excellent intuitive interface that allows users to easily add products, manage product pages, control the image gallery, and to manage other areas of your website. Fully-integrated with a wide range of other ecommerce tools, including payment tools, shipping tools, etc. 3dCart is full-featured but easy to learn, and the support community is very eager to help. Review collected by and hosted on G2.com.

Our website uses personalization options, and we have found it somewhat difficult to get the options menus to work as we wish that they would. This is an area to study carefully. Review collected by and hosted on G2.com.