--- title: SkyTab Reviews meta_title: 'SkyTab Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 35 reviews by the users' company size, role or industry to find out how SkyTab works for a business like yours. aggregate_rating: rating_value: 3.2 review_count: 35 scale: '5' date_modified: '2026-08-07' parent_category: name: Restaurant url: https://www.g2.com/categories/restaurant --- # SkyTab Reviews **Vendor:** Shift4 **Category:** [Restaurant POS Systems](https://www.g2.com/categories/restaurant-pos) **Average Rating:** 3.2/5.0 **Total Reviews:** 35 ## About SkyTab SkyTab is a next-gen, all-in-one point of sale and restaurant management platform. Packed with cutting-edge technology to boost your bottom line and deliver five-star guest experiences — from front-of-house to back-of-house and everything in between, our super-charged tech is ready to serve. ## SkyTab Pros & Cons **What users like:** - Users value the **user-friendly system** of SkyTab, but experience dissatisfaction with customer support's effectiveness. (1 reviews) - Users find SkyTab's interface to be **very user-friendly** , enhancing their overall experience despite some customer service concerns. (1 reviews) ## SkyTab Reviews ### 1. Excellent customer service and ease of use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** August 28, 2023 **What do you like best about SkyTab?** Very easy install, great integration with our exisintg business products. **What do you dislike about SkyTab?** The reporting features could use some additional options, modifier menus on POS could use the ability to customize a bit more. **What problems is SkyTab solving and how is that benefiting you?** Ease of use and the introduction of handhelds for table side ordering. ### 2. Easy user Interface **Rating:** 4.0/5.0 stars **Reviewed by:** Eddy L. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2022 **What do you like best about SkyTab?** Inventory option. Countdown on certain items. **What do you dislike about SkyTab?** I wish there were a search option instead of tabs. Basically search it by name instead of using the tabs. It's still easy to use and easy to train an employee on it but for those not very tech savvy the search by name would be helpful. **What problems is SkyTab solving and how is that benefiting you?** Only issues I've had were network issues and it was both on my part and harbortouch. Communication to troubleshoot is on point. As long as they aren't super busy. ### 3. Used for almost a decade - Very Adapatable and it just makes sense! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2021 **What do you like best about SkyTab?** Being a user for over a decade, I've been able to see a lot of ways this software has been able to perform for my restaurant. The BEST part is it presents a lot of options when creating an item and very easy to set up time frames for special pricing. The reports are easy to run and read. **What do you dislike about SkyTab?** With all the flexibility in this, sometimes I feel like you have to be really computer savvy or almost like a programmer to understanding how things may need to flow to get it to work a very specific way. However, I have been able to train my management team to understand most of it so far. **What problems is SkyTab solving and how is that benefiting you?** For a restaurant, it does its purpose and runs rather smoothly without crashing or too many questions coming up about doing basic things. ### 4. Using for last 6 months, still learning. **Rating:** 3.5/5.0 stars **Reviewed by:** Kaitlin C. | Bartender, Small-Business (50 or fewer emp.) **Reviewed Date:** December 23, 2019 **What do you like best about SkyTab?** Harbortouch is easy enough to navigate. You’ve just got to get the hang of it. That takes about 5 shifts. The screen is easy to look at (it’s not jumbled or chaotic). **What do you dislike about SkyTab?** It doesn’t show full sales until tips are put in & finalized. It’s easy to press the wrong payment & there’s no way to go back. Transferring tabs is way too difficult because it gives too many options. The program looks like a book because it’s got so many explanations and no easy to click buttons. **Recommendations to others considering SkyTab:** When you have free time, you have to keep playing around with all the features because there’s a lot, and it takes a while to learn. Not very easy to understand. **What problems is SkyTab solving and how is that benefiting you?** It allows me to ring in things to see the price before I have to finalize the sale. ### 5. A good manager for restaurants **Rating:** 4.0/5.0 stars **Reviewed by:** Kevin H. | Manager, Enterprise (> 1000 emp.) **Reviewed Date:** March 26, 2019 **What do you like best about SkyTab?** Pretty easy to use, but could be better. I think he is reliable. Good thing it supports chip card processing. Restaurant Manager has all the necessary POS features that we need. I really like the inventory function, which helps me track my stock levels. I also liked features such as: booking management, personnel management, waiting list management, etc. **What do you dislike about SkyTab?** There are not enough pos connections to their own account. Sometimes it freezes or slows down, but this is for a split second. The initial setup was a bit complicated, and its first use was not the easiest. **What problems is SkyTab solving and how is that benefiting you?** It was used for personnel management, inventory management, kitchen management, booking management, etc. ### 6. Positouch saves time **Rating:** 3.5/5.0 stars **Reviewed by:** Jessica C. | Jess Coughlin, Mid-Market (51-1000 emp.) **Reviewed Date:** April 01, 2019 **What do you like best about SkyTab?** You can easily add items change prices dial in from outside to check in on a problem. **What do you dislike about SkyTab?** The system crashes once in awhile. Some commands should be allowed without a need for a swipe card **What problems is SkyTab solving and how is that benefiting you?** Customer sales, inventory, daily sales reports, employee information, time clock. ### 7. Positouch - Operator Proof **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2018 **What do you like best about SkyTab?** Extremely operator friendly - once we had our menu programmed, we have had very few issues on the operator side **What do you dislike about SkyTab?** Some of our managers are not great at adjusting this product for customization - this is probably a reflection of our training, but it is certainly easier to use on a plug and chug system rather than when making adjustments **Recommendations to others considering SkyTab:** make sure you see the newer, up and coming brands of POS systems. I have not been on the service side of the F&B world in a few years, but at the NRA show in Chicago I see more and more brands popping up every year. In 2018 there are so many POS providors that if you don't do your homework you're going to be in trouble. I think Positouch is good to use as a baseline for evaluating other POS **What problems is SkyTab solving and how is that benefiting you?** We were very rudimentary - we needed to replace pen and paper with a system that would help automate our processes ### 8. Not a tech person **Rating:** 3.5/5.0 stars **Reviewed by:** Sara M. | Assistant Manager, Food & Beverages, Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2018 **What do you like best about SkyTab?** Very easy to use. Easy to train new employees on. Menu items are organized. Easy to follow what questions an employee may have forgot to ask as far as menu item prompts. **What do you dislike about SkyTab?** It will say credit cards are ready but the system may have crashed. It sometimes freezes easily which causes a reboot of the system to be necessary. **What problems is SkyTab solving and how is that benefiting you?** Very easy for employees to use. It is easy for employees to train on. Easy to organize menu items. ### 9. Easy **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2018 **What do you like best about SkyTab?** Working with several different restaurant pos systems I found this one to be very simple and basic. **What do you dislike about SkyTab?** There is tons more that could be added to make the screens flow better **Recommendations to others considering SkyTab:** Research other pos systems, before choosing this one. After working with several different ones, this one may seem simple and easy to navigate. Restaurant manager doesnt have some of the newer advancements others do. **What problems is SkyTab solving and how is that benefiting you?** Making sure count, and replenishmemt needs were fulfilled ### 10. My POSiTouch Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2018 **What do you like best about SkyTab?** It was pretty easy to use. Easy to memorize screens because items rarely moved. **What do you dislike about SkyTab?** Some days it would drag and work slow, made it difficult especially in busy times. **What problems is SkyTab solving and how is that benefiting you?** It is user friendly. Pretty easy to train new employees on how to use. ### 11. Useful tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2018 **What do you like best about SkyTab?** Simple to use and easy to master, plenty of useful features, reports, credit card processing and more **What do you dislike about SkyTab?** Occasional random shut downs, seemingly at the most busy times **Recommendations to others considering SkyTab:** Take the time to explore and find everything you need **What problems is SkyTab solving and how is that benefiting you?** Communicate effortlessly with all necessary parties, kitchen, bar, ECT. Keep track of each consumers orders without getting mixed up with multiple tables open. ## SkyTab Discussions - [What is Future Fusion POS used for?](https://www.g2.com/discussions/future-fusion-pos-what-is-future-fusion-pos-used-for) - [What is Future Fusion POS used for?](https://www.g2.com/discussions/what-is-future-fusion-pos-used-for) - [View SkyTab pricing details and edition comparison](https://www.g2.com/products/shift4-skytab/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+11%3A30%3A47+-0500&secure%5Bsession_id%5D=55825396-47f6-40e6-87a9-265c45c64e27&secure%5Btoken%5D=6ea56bd494c65d2965dac424896f8910373bbeb12cabab50614d7b11f2b44b33&format=llm_user) ## SkyTab Features **Administration** - Menu Building - Inventory Management - Employee Scheduling - Accounting - Reporting & Analytics - Loyalty Management - Retail Inventory Management - Invoice Management - Layaway Management - Delivery Management - Real-Time Reporting - Reporting & Statistics **Administration** - Accounting - Marketing Tools - Employee Management - Guest Profiles **Platform Basics** - Reporting - Interoperability - Real-Time Reporting - Labor Cost Reporting **Agentic AI - Restaurant Reservations** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Third-Party Integration **Additional Functionality** - Registration Management - AI Copilot - Calendar Management - Public Waitlist - Multi-Location - Data Import/Export - Reservations Management - Customizable Reports - Real-Time Reporting - Reporting & Statistics - SMS Messaging - Alerts/Notifications - Email Reminders - Email Alerts - Credit Card Processing - Queue Management - Self Check-In/Check-Out - For Salons and Spas - Customer Experience Management - Communication Management - Real-Time Notifications - Customer Accounts - Appointment Management - Prioritization - Mobile Alerts - Customer Activity Tracking - Customer History - Real-Time Data - Waitlist Status Tracking - Customer Database - Point of Sale (POS) - Online Booking - Waiting Time Tracking - Electronic Payments - Reminders - Generative AI - For Restaurants - API **Meal Service** - Payment Gateway - Table Management - Check Adjustment - Kitchen Tickets - Takeout & Delivery - Receipt Management - Sales Tax Management - Gift Card Management - Promotions Management - Purchase Order Management - Returns Management - eCommerce Management - Commission Management - Sales Order Management - Discount Management - Order Management - Recipe Management - Reservations Management - Tips Management - Bar Tab Management - Employee Management - Cash Management - Kitchen/Menu Management - Partial Payments - Stock Management - Pricing Management - Price/Margin Management - Split Checks **Analytics** - Reports & Analytics - Predictive Analytics - Feedback Management - Market Intelligence **Back Office** - Built-in Accounting - Employee Management - Real-Time Analytics - Stock Management - Order Management - Reporting/Analytics **Front of Office** - Point of Sale (POS) - Table Management - Kitchen Ticketing - Reservations - Purchase Order Management - Gift Card Management - Promotions Management - Discount Management - Wait List Management - Reservations Management - Kitchen/Menu Management **Additional Functionality** - Barcode/Ticket Scanning - Access Controls/Permissions - Activity Dashboard - Accounting Integration - API - Order Tracking - AI Copilot - Customer History - Payment Processing - Third-Party Integrations - Dynamic Pricing - Transaction History - Customizable Reports - Multi-Location - For Bars/Clubs - Clock In/Out - Credit Card Processing - Customer Database - Time Clock - Inventory Control - Product Catalog - Generative AI - Offline Access - Loyalty Program - Sales Trend Analysis - Customizable Categories - Sales Reports - CRM - Restaurant POS - Data Import/Export - Inventory Tracking - Point of Sale (POS) - Customer Accounts - For iPad Devices - SSL Security - Real-Time Data - For Retail - Barcode Recognition - Reporting & Statistics - Real-Time Updates - Billing & Invoicing - Ordering Automation - Retail POS - Alerts/Notifications - For Restaurants - Order Entry - Mobile Access - Online Ordering **Platform Data** - Dashboard - Activity Dashboard **Agentic AI - Restaurant Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Accounting Integration - Third-Party Integrations **Generative AI** - AI Text Summarization - AI Text-to-Speech - Generative AI **Additional Functionality** - Inventory Tracking - Time Clock - Order Entry - Credit Card Processing - Performance Metrics - Mobile Access - Multi-Location - Real-Time Data - Customizable Branding - Sales Reports - Social Promotion - Real-Time Notifications - Loyalty Program - Access Controls/Permissions - Billing & Invoicing - API - Order Tracking - Reporting & Statistics - Sales Trend Analysis - Real-Time Updates - Online Ordering - Customizable Reports - Barcode/Ticket Scanning - Delivery Tracking - Customer History - Forecasting - Customer Database - AI Copilot - Alerts/Notifications - Electronic Payments ## Top SkyTab Alternatives - [Toast](https://www.g2.com/products/toast/reviews) - 4.2/5.0 (353 reviews) - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - 4.6/5.0 (1,184 reviews) - [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) - 4.8/5.0 (1,308 reviews)