--- title: Shift Payment Reviews meta\_title: 'Shift Payment Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 23 reviews by the users' company size, role or industry to find out how Shift Payment works for a business like yours. aggregate\_rating: rating\_value: 3.2 review\_count: 23 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Payment url: https://www.g2.com/categories/payment --- # Shift Payment Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Shift Payment but has limited features. Are you part of the Shift Payment team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. * * * Seller [Shift4](https://www.g2.com/sellers/shift4-7215f5c3-556d-4243-9e79-393ef57309d2) Discussions [Shift Payment Community](https://www.g2.com/products/shift-4/discuss) Overview by Emily Price Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 11 months [ View More Pricing Information ](https://www.g2.com/products/shift-4/pricing) ## Top-Rated Alternatives [ ![PayPal Payments](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "PayPal Payments") PayPal Payments 4.4/5(2,749) ](https://www.g2.com/products/paypal/reviews) [ ![Square Payments](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Square Payments") Square Payments 4.5/5(176) ](https://www.g2.com/products/square-payments/reviews) [ ![Adyen Payments](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adyen Payments") Adyen Payments 4/5(44) ](https://www.g2.com/products/adyen-payments/reviews) [ View All Alternatives ](https://www.g2.com/products/shift-4/competitors/alternatives) ## User Insights Average based on 23 real user reviews. Implementation Time 1 month [Log in to unlock pricing and user insights](/login) ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 4/6/2021 "Great Service, saved our business after Stripe deactivated us." 5/5 What do you like best about Shift Payment? Very helpful having a good account manager (Adam.) We were shut off by stripe after doing $500k+ and it nearly ruined our company, Securion accepted our business model and helped us get on board very fast - looking forward to the future working together and growing! Review collected by and hosted on G2.com. What do you dislike about Shift Payment? They are continuing to update their dashboard, so more stats etc in the future (like churn/lifetime) will be great. Review collected by and hosted on G2.com. What problems is Shift Payment solving and how is that benefiting you? High risk business, looking for a processor that understands us Review collected by and hosted on G2.com. Show More Response from Sandra Wróbel-Konior of Shift Payment [Editedit](https://www.g2.com/survey_responses/shift-payment-review-4675560/official_response/edit) Thank you for taking the time to share your positive experience. We’re super happy SecurionPay could help, and we'll pass along your comments to Adam and the sales team. We're looking forward to making your experience even better in the future! 4/7/2022 Current UserValidated ReviewerSource: Organic ML Michael L. E-commerce consultant Small-Business (50 or fewer emp.) 3/13/2021 "Business development in e.payments" 5/5 What do you like best about Shift Payment? I have lasting relationships with them, I find their company great. Adam and his team are always professional, precise and responsive. I find they have a fantastic customer service, compared with other companies in the same business area. Review collected by and hosted on G2.com. What do you dislike about Shift Payment? I can read that some people may feel disappointed because they don't accept every business, for me it is a proof that SecurionPay is reliable and built to be on the scene for a while. Even for me who have been working with them for a few years, some of my proposals can be declined because they are not in their core business, but I can understand and accept it. Review collected by and hosted on G2.com. What problems is Shift Payment solving and how is that benefiting you? Introduction near some acquirers who are complementary. Review collected by and hosted on G2.com. Show More Response from Sandra Wróbel-Konior of Shift Payment [Editedit](https://www.g2.com/survey_responses/shift-payment-review-4645155/official_response/edit) Thank you for taking the time to share your positive experience, Michael. We’re so glad that our team provided the great service you deserve. It’s great hearing from long-time partners like you! Current UserValidated ReviewerSource: Organic AD Agim D. Marketing Specialist Small-Business (50 or fewer emp.) 3/12/2021 "The most flexible API" 5/5 What do you like best about Shift Payment? Their API gives us a huge flexibility to create payment scenarios that fit our business needs the most and provide our customers with superior user experience. Review collected by and hosted on G2.com. What do you dislike about Shift Payment? Fees for high-risk merchants are very high. Review collected by and hosted on G2.com. What problems is Shift Payment solving and how is that benefiting you? They support One-Click Payments which Improves customer retention. Review collected by and hosted on G2.com. Show More Response from Sandra Wróbel-Konior of Shift Payment [Editedit](https://www.g2.com/survey_responses/shift-payment-review-4644231/official_response/edit) Thanks so much for taking the time to share your experience with us, Agim! We’re glad that our APIs meet your needs, so you can design the payment flow that fits your customers’ expectations. Thank you for choosing SecurionPay. Current UserValidated ReviewerSource: Organic ![Verified User in Entertainment](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Entertainment") AE Verified User in Entertainment Small-Business (50 or fewer emp.) 1/17/2020 Business partner of the seller or seller's competitor, not included in G2 scores. "The reality about SecurionPay" 5/5 What do you like best about Shift Payment? I am the CEO of a company developing innovative chat app experiences reserved for adults since 2 years ago. We had the time top try all the available payment processors on the market (the "high-risk" payment processors). If you have to start with one, your most strategic decision will be to implement SecurionPay. - This will give you the best margin/profit of all ones (equal first position with another one I won't mention here) But it differenciates with the other one through the following advantages: - If you are reading this you are probably benchmarking several high risk payment processors. You have probably experienced how most of them offer you a customer experience close from a drug dealer: Unprofessional, unreliable, available to answer your messages once per month and when you have questions you feel like you are disturbing them. SecurionPay is literally the Stripe of high-risk payment processors. Their sales and support will care about your request no matter the volume of questions you have and within 24H. They care about you as if you were their only customer (as most biggest mainstream companies do). - The payment checkout page is not a dirty page full of fields to enter but a native embedded module exactly like Stripe, with the possibility to "remember the card" for quick purchases. For future clients looking for reviews here, I would li ke to note that the past negative reviews are all made by . people whose the application has been declined. But this has no link with the quality of their product and service. This is a high-risk payment processor so yes they have strictest rules in terms of compliance.If you don't have a missing document like proof of address or i don't know what else, they won't accept you. It's also about your business, the way you manage it and your product. For example, before we had a web app allowing people to exchange "sexting" sessions on Snapchat. They were not able to accept us because the chat (service provided) asnot taking place in a place (site or app) we own and can monitor. This is because, to offer high-riskpayment services like they do, they need to respect very strict rules required by their banks and financial partners to keep running their business. So yes, we also felt frustrated when they declined our application on this app. But when we came back wirth our new product and compliant documents, they were as available and helpful as described above. As a conclusion, even if it's important you permanently AB test several options, I recommend you start with SecurionPay. And it's likely you will keep it as first solution or, at least, among your different payment options. And god knows I tried them all... Review collected by and hosted on G2.com. What do you dislike about Shift Payment? You need a few skills to setup the payment process. There are many rules you can implement to optimize your paymentr success rate, chargeback, etc. But they offer to provide you with theirown recommendationssoactually this is not really a pain. And at least you can target better KPIs than with other processors where it's all setup by deffault. Review collected by and hosted on G2.com. Recommendations to others considering Shift Payment: I am the CEO of a company developing innovative chat app experiences reserved for adults since 2 years ago. We had the time top try all the available payment processors on the market (the "high-risk" payment processors). If you have to start with one, your most strategic decision will be to implement SecurionPay. - This will give you the best margin/profit of all ones (equal first position with another one I won't mention here) But it differenciates with the other one through the following advantages: - If you are reading this you are probably benchmarking several high risk payment processors. You have probably experienced how most of them offer you a customer experience close from a drug dealer: Unprofessional, unreliable, available to answer your messages once per month and when you have questions you feel like you are disturbing them. SecurionPay is literally the Stripe of high-risk payment processors. Their sales and support will care about your request no matter the volume of questions you have and within 24H. They care about you as if you were their only customer (as most biggest mainstream companies do). - The payment checkout page is not a dirty page full of fields to enter but a native embedded module exactly like Stripe, with the possibility to "remember the card" for quick purchases. For future clients looking for reviews here, I would li ke to note that the past negative reviews are all made by . people whose the application has been declined. But this has no link with the quality of their product and service. This is a high-risk payment processor so yes they have strictest rules in terms of compliance.If you don't have a missing document like proof of address or i don't know what else, they won't accept you. It's also about your business, the way you manage it and your product. For example, before we had a web app allowing people to exchange "sexting" sessions on Snapchat. They were not able to accept us because the chat (service provided) asnot taking place in a place (site or app) we own and can monitor. This is because, to offer high-riskpayment services like they do, they need to respect very strict rules required by their banks and financial partners to keep running their business. So yes, we also felt frustrated when they declined our application on this app. But when we came back wirth our new product and compliant documents, they were as available and helpful as described above. As a conclusion, even if it's important you permanently AB test several options, I recommend you start with SecurionPay. And it's likely you will keep it as first solution or, at least, among your different payment options. And god knows I tried them all... Review collected by and hosted on G2.com. What problems is Shift Payment solving and how is that benefiting you? - Cost - User experience - Service quality Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ME mark e. Small-Business (50 or fewer emp.) 9/18/2020 "payment provider that has a personal touch" 5/5 What do you like best about Shift Payment? I like that payment processor integration was easier that expected and robust logging. Review collected by and hosted on G2.com. What do you dislike about Shift Payment? Sometimes creating an integration required creating custom certificates which were complicated. Review collected by and hosted on G2.com. What problems is Shift Payment solving and how is that benefiting you? Met client expectations. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite AS Anjani S. System Administrator Mid-Market (51-1000 emp.) 10/12/2019 "Large and powerful payments technology !!" 5/5 What do you like best about Shift Payment? Shift4 Payments is large and powerful payments technology, very user friendly solution with lot of great features such as Workforce Management,Performance Management, Payroll, Applicant Tracking Systems,Expense Management ..etc, Payroll are became very easier when using Shift4 Payments solution. Shift4 Payments are secure payment gateways.also Paycom offers very smooth and easy HR operations. which is best time-saver. Review collected by and hosted on G2.com. What do you dislike about Shift Payment? I have no complaint about Shift4 Payments. our over-roll experience with Shift4 Payments is good. Review collected by and hosted on G2.com. Recommendations to others considering Shift Payment: I would like to recommand Review collected by and hosted on G2.com. What problems is Shift Payment solving and how is that benefiting you? Shift4 Payments is very User friendly and customizable solution, i like the Software integration part. we can simply integrate with variety of POS solutions. also customer support also good, with out double i would like to tell that there is no alternative for Shift4 Payments Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite JR Jennifer R. Controller Mid-Market (51-1000 emp.) 10/2/2019 "Shift4 Payments is User Friendly" 5/5 What do you like best about Shift Payment? Our company has been using Shift4 Payments for almost 3 years and have been happy with it being so user friendly and we also appreciate that the website interface is good. Review collected by and hosted on G2.com. What do you dislike about Shift Payment? We recently had an issue and the customer service was less than helpful. They took four days to finally correct our problem, all the while blaming our IT company when in reality the problem stemmed from how Shift4 instructed our IT company to set up the machine in the first place. Review collected by and hosted on G2.com. Recommendations to others considering Shift Payment: IT works well for us. The only area of concern is the time it takes when a problem arises. Review collected by and hosted on G2.com. What problems is Shift Payment solving and how is that benefiting you? We have found Shift4 makes it easy to investigate prior transactions if we need to look back and retrieve prior information. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") CN Verified User in Non-Profit Organization Management Small-Business (50 or fewer emp.) 4/29/2020 "Amazing credit processing company" 5/5 What do you like best about Shift Payment? They have good tech support. They offer alot of features. Review collected by and hosted on G2.com. What do you dislike about Shift Payment? They don't always have the easiest setup time for deployments. Review collected by and hosted on G2.com. What problems is Shift Payment solving and how is that benefiting you? integration with our custom POS software. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") UN Verified User in Non-Profit Organization Management Mid-Market (51-1000 emp.) 10/15/2019 "Credit card provider" 4.5/5 What do you like best about Shift Payment? They seem to protect the data flow very well to prevent PCI issues. Review collected by and hosted on G2.com. What do you dislike about Shift Payment? The integration with our software was somewhat rocky due to poor implementation. Review collected by and hosted on G2.com. What problems is Shift Payment solving and how is that benefiting you? We are using them because our client requested using them as a payment provider. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") UH Verified User in Health, Wellness and Fitness Mid-Market (51-1000 emp.) 6/6/2019 "Easy but hard" 5/5 What do you like best about Shift Payment? It’s easy to use and it’s right on your phone Review collected by and hosted on G2.com. What do you dislike about Shift Payment? It always has you confirm your location and requires that you always redo it each time you open the app Review collected by and hosted on G2.com. Recommendations to others considering Shift Payment: None Review collected by and hosted on G2.com. What problems is Shift Payment solving and how is that benefiting you? It’s easier than having a badge to scan. It keeps track for you of your paycheck and hours. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 11 months [ View More Pricing Information ](https://www.g2.com/products/shift-4/pricing) Shift Payment Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d438862d658becefe2b1df5de1374630/square-payments.jpg "Product Avatar Image") Square Payments 4.5/5(176) [ Compare Now ](https://www.g2.com/compare/shift-4-vs-square-payments) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_1705b85e1cfa571866791ea4a064a3ab/stripe-stripe-payments%282%29.jpg "Product Avatar Image") Stripe Payments 4.2/5(458) [ Compare Now ](https://www.g2.com/compare/shift-4-vs-stripe-stripe-payments) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_33722911aa5de05113e3d3acb9ecabab/paypal.png "Product Avatar Image") PayPal Payments 4.4/5(2,749) [ Compare Now ](https://www.g2.com/compare/paypal-vs-shift-4) ##### Categories on G2 [Payment Processing](https://www.g2.com/categories/payment-processing)[Payment Gateways](https://www.g2.com/categories/payment-gateways) ##### Explore More [How does Trintech work with ERP software?](https://www.g2.com/discussions/how-does-trintech-work-with-erp-software)[MIE Trak Pro vs JobBOSS² vs MRPeasy for a small custom machine shop: which is worth switching to?](https://www.g2.com/discussions/mie-trak-pro-vs-jobboss-vs-mrpeasy-for-a-small-custom-machine-shop-which-is-worth-switching-to)[Which file converter tools are worth replacing legacy file management systems with for a team that wants better automation and fewer manual steps in their document workflow?](https://www.g2.com/discussions/which-file-converter-tools-are-worth-replacing-legacy-file-management-systems-with-for-a-team-that-wants-better-automation-and-fewer-manual-steps-in-their-document-workflow) [What's the best PSA software for small businesses](https://www.g2.com/discussions/what-s-the-best-psa-software-for-small-businesses)[What fleet management software stays reliable under heavy usage with a large number of vehicles without becoming slow or losing tracking accuracy?](https://www.g2.com/discussions/what-fleet-management-software-stays-reliable-under-heavy-usage-with-a-large-number-of-vehicles-without-becoming-slow-or-losing-tracking-accuracy)[Pros and Cons Details](https://www.g2.com/products/shift-4/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)