SharpSpring Reviews & Product Details

The ability to create a clear sales funnel and track your client through the sales process is really easy and highlights areas where more work and focus might be needed in your sales process.

There is a ton of features to engage users and build your audience, you just need to spend time and be open to exploring ideas.

Implementing dynamic content which changes depending on the customer persona is cool.

The support team always reply same day, there is online chat (US times) too. Review collected by and hosted on G2.com.

There are some definite bugs such as data fields 'locking' when creating a landing page and the later it becomes editable again. Strangely the design side of emails and landing pages is not cohesive. So you have a limited range of fonts in forms but lots of customisation for colours for headings, then the reverse for landing pages. Thinks like buttons for GDPR can't currently be customised which looks odd.

Also, the onboarding process for Squarespace websites is different and this is not mentioned anywhere.

Just needs to have someone invest some time to deal with all these issues and implement a decent upgrade.

Generally, all very minor things but stacked up can provide a bit more challenging onboarding process than what it needs to be. Review collected by and hosted on G2.com.

We keep on being intrigued with all the Sharpspring has to bring to the table. They are really here to help organizations like us.

I love utilizing this product consistently and utilizing it to deal with my leads. As a sales rep, it is trying to discover a CRM that really works for you, not where you need to work for it. I like the convenience with the kanban sheets just as the advertising computerization for dribble crusades. Review collected by and hosted on G2.com.

By now never saw something that came in mind right now. Review collected by and hosted on G2.com.

Business development requires crisp processes and automation. It requires a close collaboration between marketers and sales reps. SharpSpring offers a platform where you can seamlessly integrate the workflows and processes of both collaborating teams. Review collected by and hosted on G2.com.

In order to make SharpsSpring user friendly, you'll find many save buttons on one page. Do they save the adaptations of the whole page or only the section next to the button? Why are save buttons colored differently, positioned on different locations in the layout? I don't know! I ca, live with it but it could be reviewed from a UX/UI best practice perspective. Review collected by and hosted on G2.com.

Sharpspring has been a very useful tool in helping the team manage and optimize our CRM and new business endeavors. Our sales team is the one that uses it the most, while managers and partners often help in feeding leads information and in meetings to review department goals. We find the service very helpful in visualizing pipeline sales information, and in marketing automation services. Review collected by and hosted on G2.com.

I have a few issues with the email and page building experience on it and would recommend improvements in this area. Review collected by and hosted on G2.com.

Sharpspring is not just a tool, a CRM or automation of Leads and Inbound Marketing is all that and more ... it is made up of people ... people who care about you, people who care about you your business, even if your agency is ridiculously small, like mine ... they are people who take pains, dedicate themselves and get mad at me, because I didn't do my “homework” ... and with that, I keep skating in my evolution ... they want me to grow ... they want me to earn more ... even I think sometimes they want my success more than me ;-) ... (just kidding) Review collected by and hosted on G2.com.

Yeah ... but it's not like buttering bread ... you have to study each process for implementation ...

go there in Search Console ... get a code

return

Go to Facebook, get a code

return

now I understand, because it's not moving forward, moving forward, moving forward Review collected by and hosted on G2.com.

Best way to manage active conversations. Also, the way how you can create and manage active opportunities is quite useful when you are managing a large number of leads. Also, the team is able to easily track the revenue which we are generating on a particular opportunity whether it's through investments, membership or our fundraise fees. Also, we can easily send hundreds of emails through the platform and know the response rate in a better way. Review collected by and hosted on G2.com.

Editing emails bit can be improved for easy editing. Review collected by and hosted on G2.com.

All the different functions and opportunities.

All the support that Sharp Spring makes available, whether it is in a Virtual Classroom, a Chat, with articles or through email. They are available at all times and will take the time to walk you through a problem or offer suggestions on how to better approach an idea. Review collected by and hosted on G2.com.

I'm new to the platform so this may just be new user issues, but some of the editing takes more time than I would like. Review collected by and hosted on G2.com.

I like to month to month contract and month to month payment - No need to pay a full year upfront

Customer support and team are fantastic often replying SRs lightning fast

CRM functionality fits most commercial team needs

CRM pipeline reports help generate insights and value to the sales team. The Opportunity health report is one of the best I have seen

Presence in multiple countries in America and Europe

SIMPLE to use and learn - users can easily grow into the application. Users do not need to be overwhelmed as they gradually learn how to use the application

New features are built into the application often sometimes even weekly

WorkFlows and automation features are simple to use

Unlimited users and unlimited CRM users - For large teams this ensures a positive ROI!! Review collected by and hosted on G2.com.

Reports can be quirky.

I would like to see more custom reporting features. Creative customers always want reports different to those we can generate!

I would like to see some additional automation actions

Automations are not always automatic - under certain conditions, work flows wont fire!

Segmentation lists do not always populate - automatic lists do not always fire

Custom reports are poor - you cannot filter by custom fields

There is nothing "custom" about custom reports - only the reporting widgets SharpSpring builds are available

If you require compex functionlaity, Stay away!! Review collected by and hosted on G2.com.

I am a 15-year marketing and advertising veteran. I have evaluated and purchased HubSpot, ActiveCampaign, Pardot, and more through the years. SharpSpring is by far the best combination of software and value. It has everything HubSpot has but for significantly less cost. The UI is expertly crafted into sales, marketing, and reporting sections. It's incredibly easy and intuitive to find what you need. Plus, if you have a question, you can Google what you are looking for and almost always find the answer in their help documentation very quickly.

The visual drag and drop email designer and landing page builder are excellent. The ability to easily create multi-page sales funnels is a unique and invaluable feature.

Anyone evaluating marketing automation and CRM platform should go to SharpSpring first, before looking at any other options. You won't be disappointed. Review collected by and hosted on G2.com.

A minor downside for agencies is having to use their customer billing platform. It took a little getting used to the concept but I believe it can be a great value for most people. Review collected by and hosted on G2.com.

Easy to use interface is combined with robust functionality for sales and marketing. Creating and segmenting lists, customizing everything from lead scores to reports is pretty easy. Life of a Lead is the killer app here. You can see detailed activity history of each lead, beautifully laid out. Automation is easy to set up and very flexible. The Perfect Audience retargeting system is a great new addition. Team is responsive and knowledgeable. You can have confidence in this system. All at a nice price, too. Review collected by and hosted on G2.com.

A few of the tools are harder to use - for example, the email creation tool requires html editing and the landing page creator lacks some capability. Perfect Audience, though very effective, is not intuitive to use. Forms could be easier to customize. Review collected by and hosted on G2.com.

Bietet eine Automatisierung des Unternehmens in Bezug auf Marketing, was für uns bereits sehr notwendig ist, und ich freue mich, dass wir durch diesen Service unsere Sichtbarkeit verbessern konnten, um viel mehr Benutzer und mit größerer Reichweite zu erreichen und so neue Kunden, Verkäufe und alles zu haben kann gemacht werden. Beachten Sie die starke Zunahme der Besuche auf der Website sowie in unseren sozialen Netzwerken. Das System funktioniert und ist perfekt. Wir haben große Fortschritte bei der Verbindung mit anderen Marketing- und CRM-Systemen erzielt, sodass die von ihnen angebotenen Tools attraktiv sind. Review collected by and hosted on G2.com.

In Bezug auf alle Arten von Problemen, die Sie mit dem Service haben, hat es sehr gut funktioniert. Wir hatten keine Probleme mit Tools, da wir die Software nur wenig verwenden, aber wir implementieren sie weiter und in dieser Implementierungsphase war sie seit uns eine große Hilfe Ich habe die Leistung verstärkt und viele weitere Kunden erreicht. Ich bin glücklich, weil es sehr gut funktioniert hat und in Bezug auf seine Funktion wunderbar ist. Review collected by and hosted on G2.com.

One of the things I like about Sharpspring is the ability to optimize sale performance by scheduling sales tasks with automation. We have a client who has an extensive survey and review process for their clients. Sharpspring will save them a tremendous amount of time with the automation and with the integration to the survey platform.

The ability to create custom fields and manage the data is important.

One of the other important features is the integration into Microsoft Outlook so emails that have been sent to a contact are visible with the contact record. Review collected by and hosted on G2.com.

Landing page builder is clunky. Most of the time, we are using the CMS for building landing pages, so we don't use it much. Review collected by and hosted on G2.com.

Simple interface, full funnel, wide array of capabilities - to name a few of the reasons why SharpSpring is the most important software in our MarTech stack. It's easy to onboard team members and allows admins to adjust permissions that comply with our CRM's settings. Merge variables make for seamless personalized messaging that blurs the lines of mass email sends and leads to higher direct response. Robust and intricate reporting. All-in-all a really useful marketing automation software. As my company's proof of concept, it has helped establish our online presence - something we didn't have much of before. Review collected by and hosted on G2.com.

Email builder could be more dynamic - there are some static features; spacing, limited text blocks, and alignment, and a few of the issues I've ran into with senior management where SharpSpring limits how you can build emails. I think they lack in this field when stacked against other marketing automation platforms but they have made some additions/corrections to the email builder in the past few months which brings more faith in the people behind the product - knowing they will deliver on the issues that continue to be brought up - SharpSpring gives each of their partners (whether directs, like us, or agencies) a voice, and I find that really valuable. Review collected by and hosted on G2.com.

SharpSpring offers you all the tools you need in one dashboard!

This enables our company to gather important data around both marketing and sales efforts, draw insights from the reports in order to optimize efforts going forward.

Value for money is indeed what you get AND the power to leverage that into increased sales through using the software... that's where the real power lies!

A solution to both small and medium businesses, in the digital age we live! Review collected by and hosted on G2.com.

I would love to advertise within the CRM Review collected by and hosted on G2.com.

SharpSpring is easy to setup, configure and use. It has so much power built into the product that onboarding new users is a snap. For those more techie... you can dive pretty deep into more complicated configurations to mold the platform to fit any business model. If you ever get stuck there are many support features and training sessions available. All support tickets are handled quickly and the team is very helpful and informative. Review collected by and hosted on G2.com.

I have not found any dislikes yet. Once you have the system setup and automations/integrations handled... it runs without issue. Review collected by and hosted on G2.com.

I like The Sales pipeline. I love tracking all the business I have coming in and putting a value on the business based on the probability of closing Review collected by and hosted on G2.com.

Not many things I dislike about the platform. I'm a financial advisor and a few other platforms I used were better in specific area relating directly to finance. But Sharpspring is better overall Review collected by and hosted on G2.com.

I'm a small business owner. What joy to work with a company that tells the truth, the whole truth, and nothing but the truth during the sales process--and then delivers unparalleled, expert hands-on support after the sale. I love, love, love SharpSpring and every SharpSpring employee I've met. To a person, my SharpSpring contacts have been down-to-earth, knowledgeable, and highly effective. I've felt I made a great go-forward decision from the start. SharpSpring's implementation team walked us through every step of implementation after, amazingly, ensuring they fully understood our business model and our current and desired routes to revenue. In weekly and sometimes twice weekly meetings, we were shown step-by-step how to use the application. After each meeting, we were coached through a straightforward and extremely helpful assignment that moved us forward. What relief to see our greatest hopes come to fruition! I recommend this company and their app