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Sharetown

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Sharetown is the leading reverse logistics partner for retailers looking to simplify and optimize big and bulky e-commerce returns. From mattresses and furniture to fitness equipment and beyond, we provide a full-service solution that enhances the customer experience, reduces operational strain, and improves inventory recovery, all while giving retailers full visibility through our Partner Portal. Why Retailers Choose Sharetown: Big and bulky returns are expensive, logistically complex, and frustrating for both retailers and their customers. Sharetown changes that. With our nationwide network of local Reps, we manage the entire returns process—from scheduling and pickup to resale—so your team doesn’t have to. What You Can Expect: Seamless Returns Management: Once a return is approved, simply submit the request in the Partner Portal. We handle customer communication, scheduling, and in-home pickup—no boxing or shipping required. Full Visibility via the Partner Portal: Retailers get access to a user-friendly dashboard with tracking for every return Pickup status updates and time stamps Photo documentation from each pickup Item-level reporting and return metrics Value Recovery: After pickup, items are assessed and resold helping you recover revenue and reduce landfill waste. Customer Satisfaction: Our pickup experience is professional, timely, and hassle-free, allowing you to protect your brand reputation during the most sensitive phase of the post-purchase journey. The Bottom Line: Sharetown is more than a returns vendor. We’re a strategic partner that helps you close the loop on big and bulky returns. With operational simplicity, customer-first service, and complete transparency, we turn a costly challenge into a streamlined, value-generating part of your business.

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