Shaple is an IT professional services company dedicated to guiding businesses through their digital transformation journeys. By enhancing information systems, Shaple ensures seamless communication among field operators, front-office representatives, back-office administration, and customers. Key Features and Functionality: - After-Sales Strategies: Utilizing expertise in Service Cloud, Field Service, and Community platforms, Shaple delivers effective after-sales strategies to enhance customer satisfaction and operational efficiency. - Data Integration: Shaple's data integration and Mulesoft team synchronize Salesforce with existing information systems, ensuring cohesive and efficient data management. - Expert Team: With over 45 certified experts based in Lyon and Paris, Shaple offers extensive knowledge and experience to support diverse business needs. Primary Value and Solutions: Shaple empowers organizations to achieve digital transformation by improving information systems, facilitating effective communication across all business units, and delivering tailored solutions that drive business success.